You can print either:
a Proof of Transfer for a completed transfer, or
a Transfer Order showing that a transfer instruction has been submitted.
Important: A Transfer Order is not proof that a transfer has been completed. It only confirms that the transfer instruction was registered.
Print a Proof of Transfer (Completed Transfer)
Log in to your Viva.com account using a web browser.
From the menu, select Accounts.
Select Details next to the account you want to review.
In the Show Transactions field, choose the relevant time period.
If required, use Advanced Search filters to narrow the results.
Locate the transaction and select Details.
Click Print in the lower-right corner.
Print a Transfer Order
Use these steps to print a transfer order for a transaction.
Log in to your Viva.com account using a web browser.
From the menu, select Accounts.
Select Details next to the account you want to review.
Click the green Bank Transfers button in the upper-right corner.
Select the desired time period and click Search.
Locate the transfer and select Print.
Important Note
A Transfer Order does not constitute proof that a transfer has been completed. It serves only as evidence that the transfer instruction was registered.
Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.