Description
The Pre-Authorization function on your viva.com terminal allows for the easy and secure reservation of funds from your customers' cards as a guarantee for the provision of future services. It is ideal for businesses in sectors such as tourism, hospitality, and catering.
Advantages
Payment Assurance: Ensures the required amount is available on the customer's card before providing the service or product.
Reduced Cancellations: Minimizes the risk of transaction cancellations or non-payment, especially in industries like hospitality and car rentals.
Flexible Charging: Allows charging either the full or partial amount of the reserved funds, depending on the final services provided.
To Activate the Pre-Authorization Function:
Contact the Customer Service Team.
Submit your request, specifying that your business belongs to sectors like hospitality, car rentals, or catering.
After submitting your request, we will contact you via email regarding the outcome.
If approved, the application will need to be updated.
Supported Terminals and Services
The pre-authorization function is supported on the following terminals:
Android Terminals: A920 Pro, A920, A910, A80, A50, A77
Ciontek Terminals: CS50C, CS30PRO, CS30PRO with a professional scanner
viva.com terminal
All terminals compatible with the viva.com terminal application.
Supported Transaction Currencies:
EUR, PLN, DKK, HUF, CZK, SEK, and other international currencies.
Important Notes
The pre-authorization function in e-commerce is available only when using the Smart Checkout solution.
The pre-authorization function is not available for recurring payments or installments via card.