Viva.com has implemented Oracle OPI (Oracle Payment Interface) to seamlessly integrate with merchants using Oracle Suites. This powerful middleware bridges our Viva.com terminal App with Oracle Suites, providing top-notch payment processing functionality. Note that this not an interapp integration but an Oracle integration.
➽What is OPI?
Oracle Payment Interface is a middleware between Viva.com terminal App and Oracle Suites, providing payment processing functionality
➽How to integrate OPI (assuming that OPI is already installed in the merchant’s Premises)
Viva.com Terminal App → Settings → Integrations
Enable preferable Oracle Suite
Configure IP Address and Port to Oracle’s Workspace
Integration is completed
➽Eligibility
Card terminals and devices supporting Viva.com terminal App are eligible
➽How to activate OPI
Merchants can request it by contacting any Viva.com communication channel
➽Supported Oracle Suites
Oracle Opera (Hospitality Business, On Premises installation)
Oracle Micros Symphony (Food & Beverage, On Premises installation)
➽Oracle Transaction Types Supported
Pre-Authorization
Sales Completion
Sales/Purchase
Cancelation
Reversal
Refund
Get Token (*)
➽Get Token transaction type
What is it? Α transaction type that securely transforms card details into a token
➽How it works
Customer taps or inserts the card on terminal
Terminal collects the necessary info and creates a token
A confirmation will appear on terminal’s screen
Get Token works for Pre-Authorization and Capture transactions, without requiring the physical presence of the card
➥Important to Note
APMs are not supported for Oracle
MO/TO transactions are supported for both Oracle Hospitality and Oracle Food and Beverage (F&B) products
“Pay at Table” option is not available yet