Satispay is a mobile payment platform, offering users a convenient and secure way to make transactions using their smartphones.
User Experience
At the checkout, the customer selects Satispay as their preferred payment method:
The Satispay QR is provided to the customer for scanning using their Satispay application:
Details
Merchants do not need to have an account with Satispay.
Payment method type: Synchronous - payments are confirmed immediately
Refunds: Supports partial and full refunds
Recurring payments: Not supported
Pre-authorizations: Not supported
Restricted MCC: Some Merchant Categories are not eligible to have Satispay activated
Μerchant countries: Available for merchants registered in Italy, France and Luxembourg
Customer countries: Available to customers in Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Spain
Pricing: Please refer to our pricing page under the main navigation for more information.
Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
Additional notes: Satispay is not available through Quick Pay
How to activate Satispay
Merchants do not need to have an account with Satispay.
Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via Satispay.
Merchants can only activate Satispay on their own from their Viva account interface. To activate Satispay, please follow the procedure below:
Sign in to your production Viva account .
Click on Settings > API Access and scroll down to the Satispay (Payment Method) section.
Click on the Enable Satispay as a payment method button:
Satispay will be activated.
If you would like to deactivate Satispay, click on the Disable Satispay as a payment method button:
Merchant Categories
There are some merchant categories that are not eligible to have Satispay activated. If your business is in one of these categories, you will not be able to accept payments through Satispay:
Merchant Category (MCC) | Description |
4814 | Telecommunication services, including local and long distance calls, credit card calls, calls through use of magnetic stripe reading telephones and faxes |
4829 | Wire transfers and money orders |
5933 | Pawn shops |
5966 | Outbound telemarketing |
5967 | Inbound telemarketing |
5969 | Ticket Agencies(Radio, televison and other direct Marketers not elsewhere classified) |
6010 | Financial institutions — manual cash disbursements |
6011 | Financial institutions — automated cash disbursements |
6012 | Financial institutions — merchandise and services |
6051 | Non-financial institutions — foreign currency, money orders (not wire transfer), scrip and travellers’ checks |
6211 | Securities — brokers and dealers |
7012 | Timeshares |
7273 | Dating and escort services |
7278 | Buying and shopping services and clubs |
7321 | Consumer credit reporting agencies |
7322 | Debt collection agencies |
7361 | Employement agencies and temporary help services |
7995 | Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks |
Smart Checkout supports Satispay straight out of the box with no configuration required.
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, all you need to do is log in to your viva.com account, select "Talk to us" from the menu, and connect with viva.com's specialized chatbot for immediate, personalized, and fast support.