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Satispay
Updated over a month ago

Satispay is a mobile payment platform, offering users a convenient and secure way to make transactions using their smartphones.

User Experience

At the checkout, the customer selects Satispay as their preferred payment method:

The Satispay QR is provided to the customer for scanning using their Satispay application:

Details

Merchants do not need to have an account with Satispay.

  • Payment method type: Synchronous - payments are confirmed immediately

  • Refunds: Supports partial and full refunds

  • Recurring payments: Not supported

  • Pre-authorizations: Not supported

  • Restricted MCC: Some Merchant Categories are not eligible to have Satispay activated

  • Μerchant countries: Available for merchants registered in Italy, France and Luxembourg

  • Customer countries: Available to customers in Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Spain

  • Pricing: Please refer to our pricing page under the main navigation for more information.

  • Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)

  • Cross-currency payments: Not yet supported

  • Additional notes: Satispay is not available through Quick Pay

How to activate Satispay

Merchants do not need to have an account with Satispay.

Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via Satispay.

Merchants can only activate Satispay on their own from their Viva account interface. To activate Satispay, please follow the procedure below:

  1. Sign in to your production Viva account .

  2. Click on Settings > API Access and scroll down to the Satispay (Payment Method) section.

  3. Click on the Enable Satispay as a payment method button:

  4. Satispay will be activated.

  5. If you would like to deactivate Satispay, click on the Disable Satispay as a payment method button:

Merchant Categories

There are some merchant categories that are not eligible to have Satispay activated. If your business is in one of these categories, you will not be able to accept payments through Satispay:

Merchant Category (MCC)

Description

4814

Telecommunication services, including local and long distance calls, credit card calls, calls through use of magnetic stripe reading telephones and faxes

4829

Wire transfers and money orders

5933

Pawn shops

5966

Outbound telemarketing

5967

Inbound telemarketing

5969

Ticket Agencies(Radio, televison and other direct Marketers not elsewhere classified)

6010

Financial institutions — manual cash disbursements

6011

Financial institutions — automated cash disbursements

6012

Financial institutions — merchandise and services

6051

Non-financial institutions — foreign currency, money orders (not wire transfer), scrip and travellers’ checks

6211

Securities — brokers and dealers

7012

Timeshares

7273

Dating and escort services

7278

Buying and shopping services and clubs

7321

Consumer credit reporting agencies

7322

Debt collection agencies

7361

Employement agencies and temporary help services

7995

Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks

Smart Checkout supports Satispay straight out of the box with no configuration required.

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, all you need to do is log in to your viva.com account, select "Talk to us" from the menu, and connect with viva.com's specialized chatbot for immediate, personalized, and fast support.

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