PayU allows customers in Czech Republic & Poland to complete a payment via bank transfer. After selecting their bank and logging in, the customer confirms their payment which is then automatically communicated to the merchant.
User Experience
At the checkout page, the customer chooses PayU as their preferred payment method:
The customer is directed to a PayU-hosted payment page and selects to pay with bank transfer:
The customer selects their bank from the list:
The customer is directed to their bank’s online environment:
The customer then logs in with their account credentials:
The customer reviews the transaction and confirms the payment. Secure Customer Authentication (such as SMS code) may be required:
The transaction is confirmed and the payment status is communicated to the merchant:
Details
Merchants do not need to have an account with PayU
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 1 hour to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
Refunds: Supports partial and full refunds
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
Restricted MCC: Some Merchant Categories are not eligible to have PayU activated. Check the table below for more information.
Μerchant countries: Available for merchants registered in Czech Republic & Poland
Customer countries: Available to customers in Czech Republic & Poland
Pricing: Please refer to our pricing page under the main navigation for more information
Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
How to activate PayU
Merchants do not need to have an account with PayU
This payment method is available upon positive review of your request. For more information, all you need to do is log in to your viva.com account, select "Chat with us" from the menu, and connect with viva.com's specialized chatbot for immediate, personalized, and quick assistance.
Merchant Categories
There are some merchant categories that are not eligible to have PayU activated. If your business is in one of these categories, you will not be able to accept payments through PayU:
Merchant Category (MCC) | Description |
5094 | Precious Stones and Metals, Watches and Jewelry |
5122 | Drugs, Drug Proprietors, and Druggist’s Sundries |
5499 | Misc. Food Stores – Convenience Stores and Specialty Markets |
5912 | Drug Stores and Pharmacies |
5962 | Direct Marketing – Travel Related Arrangements Services |
5966 | Direct Marketing- Outbound Telemarketing Merchant |
5967 | Direct Marketing – Inbound Teleservices Merchant |
5999 | Miscellaneous and Specialty Retail Stores |
7322 | Debt collection |
7996 | Amusement Parks, Carnivals, Circuses, Fortune Tellers |
9223 | Bail and Bond Payments |
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!