PayU allows customers in Czech Republic & Poland to complete a payment via bank transfer. After selecting their bank and logging in, the customer confirms their payment which is then automatically communicated to the merchant.
➡️ Key benefits of offering PayU as a payment method are:
Speed and ease of use: Communication between the merchant and the bank is efficient, requiring no transaction details to be entered by the customer
Wide availability: A wide variety of banks support PayU, making it a convenient option
Get started quickly: There is no need for the merchant to have an account with PayU
How it works
How it works
Steps:
At the checkout page, the customer chooses PayU as their preferred payment method:
The customer is directed to a PayU-hosted payment page and selects to pay with bank transfer:
The customer selects their bank from the list:
The customer is directed to their bank’s online environment:
The customer then logs in with their account credentials:
The customer reviews the transaction and confirms the payment. Secure Customer Authentication (such as SMS code) may be required:
The transaction is confirmed and the payment status is communicated to the merchant:
➡️Details
Merchant's account: Merchants do not need to have an account with PayU.
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 1 hour to receive payment confirmation. You need to set up webhooks to get notified of asynchronous payments
Refunds: Supports partial and full refunds
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
0% Cashback: Not supported
MOTO: Not supported
Cancellation: Supports cancellation
Disputes: Supported
DCC: Not supported
Surcharge: Not supported
Tipping: Not supported
Installments: Not supported
Tokenization: No
Restricted MCC: Some Merchant Categories are not eligible to have PayU activated. Check the table below for more information.
Μerchant countries: Available for merchants registered in Czech Republic & Poland
Customer countries: Available to customers in Czech Republic & Poland
Pricing: Please refer to our pricing page under the main navigation for more information
Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
➡️How to activate PayU
This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the Live Chat in your account.
➡️Merchant Categories
Some merchant categories are not eligible to have PayU activated. If your business is in one of these categories, you will not be able to accept payments through PayU:
MCCs
MCCs
5094 Precious Stones and Metals, Watches and Jewelry
5122 Drugs, Drug Proprietors, and Druggist’s Sundries
5499 Misc. Food Stores – Convenience Stores and Specialty Markets
5912 Drug Stores and Pharmacies
5962 Direct Marketing – Travel Related Arrangements Services
5966 Direct Marketing- Outbound Telemarketing Merchant
5967 Direct Marketing – Inbound Teleservices Merchant
5999 Miscellaneous and Specialty Retail Stores
7322 Debt collection
7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers
9223 Bail and Bond Payments
➡️Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!