Electronic Payment Standard (EPS) allows Austrian customers to pay via fast and easy direct bank transfers.
➡️ Key benefits of offering EPS as a payment method are:
Popularity: EPS is the most popular bank transfer payment method in Austria
Speed and ease of use: Customers can quickly and easily log into their chosen bank and complete a payment
Wide availability: A wide variety of banks support EPS, making it a convenient option
Security: Every payment is authorized securely within the bank’s environment
Get started quickly: There is no need for the merchant to have an account with EPS
How it works
How it works
Steps:
At the checkout page, the customer chooses EPS as their preferred payment method.
The customer is directed to an EPS page that displays a transaction summary. They select their preferred bank and click Continue:
They are then redirected to their bank’s online environment to log in with their account credentials:
After logging in, the customer can review the transaction before clicking Continue:
The customer then authorizes the transaction via Secure Customer Authentication, such as an SMS code:
The transaction success is confirmed on the bank’s page and the merchant is notified:
➡️Details
Merchant's account: Merchants do not need to have an account with EPS
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 1 hour to receive payment confirmation. You need to set up webhooks to get notified for asynchronous payments. You can find more information by visiting developer.viva.com. From the left-hand menu, select Payment Methods, scroll down the page, and locate Asynchronous payments.
Refunds: Supports partial and full refunds. You can find more information by visiting developer.viva.com. From the left-hand menu, select Tutorials → Payments → Issue a refund.
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
0% Cashback: Not supported
MOTO: Not supported
Cancellation: Supports cancellation
Disputes: Supported
DCC: Not supported
Surcharge: Not supported
Tipping: Not supported
Installments: Not supported
Tokenization: No
Restricted MCC: Some Merchant Categories are not eligible to have EPS activated. Find them below.
Μerchant countries: Available for merchants registered in Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal & Spain
Customer countries: Available to customers in Austria only
Pricing: Please refer to our pricing page under the main navigation for more information. You can find the Pricing page by visiting Viva.com, scrolling to the bottom of the page and selecting Pricing under Resources.
Settlement: Customer payments are deposited the next day into your business account for confirmed payments / successful transactions.
Cross-currency payments: Not yet supported
Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
➡️How to activate
This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the Live Chat in your account. You may visit our Test Cards and Environments page for further information on how to make test payments with EPS. You can find more information by visiting developer.viva.com. From the left-hand menu, select Integration reference → Test cards and environments.
➡️ Merchant Categories (MCC)
Some merchant categories are not eligible to have EPS activated. If your business is in one of these categories, you will not be able to accept payments through EPS:
MCCs
MCCs
5094 Precious Stones and Metals, Watches and Jewelry
5122 Drugs, Drug Proprietors, and Druggist’s Sundries
5499 Misc. Food Stores – Convenience Stores and Specialty Markets
5912 Drug Stores and Pharmacies
5962 Direct Marketing – Travel Related Arrangements Services
5966 Direct Marketing- Outbound Telemarketing Merchant
5967 Direct Marketing – Inbound Teleservices Merchant
5999 Miscellaneous and Specialty Retail Stores
7322 Debt collection
7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers
9223 Bail and Bond Payments