The viva.com account is a standard bank account.
There are several reasons you might need to add funds, such as processing a customer refund, ensuring your employees have sufficient balance to cover expenses with their cards, or funding your account to activate your first subscription.
Here’s how you can fund your account effortlessly:
➡️Instantly by charging a card
Login to your Account, select the option Deposit money and then Click the option By Card.
See the exact process here.
➡️With a bank transfer
Log in to your account, select the "Deposit Money" option, and then click on "Bank Transfer." There, you will find all the necessary information required to transfer money from another bank account to your viva.com account.
IBANs is not operational in Bulgaria, Czech Republic, Denmark, Hungary, Poland, Romania, Sweden and Norway. In these countries incoming bank transfers are not available. However, in certain cases we can offer workarounds. For this reason, we suggest contacting your account manager for more information.
When charging a card, fees are calculated based on the amount. We suggest using charging by card only occasionally and for small amounts.
You can view all fees for each account top-up method as well as a detailed breakdown of all our charges in our price list here.