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Moving funds: Adding funds to your viva.com Account
Moving funds: Adding funds to your viva.com Account

Adding funds to your viva.com Account

Updated this week

The viva.com account is a standard payments account.

There are several reasons you might need to add funds, such as processing a customer refund, ensuring your employees have sufficient balance to cover expenses with their cards, or funding your account to activate your first subscription .

Here’s how you can fund your account effortlessly:

➡️Instantly by charging a card

Login to your Account, select the option Deposit money and then Click the option By Card.
See the exact process here.

➡️With a bank transfer

Log in to your account, select the "Deposit Money" option, and then click on "Bank Transfer." There, you will find all the necessary information required to transfer money from another bank account to your viva.com account.

Note: To make a transfer from another bank account you need to activate an IBAN. You can have as many accounts as you want with or without an IBAN. See how to enable IBAN on your account here.

Activating an IBANs is not available in Bulgaria, Czech Republic, Denmark, Hungary, Poland, Romania, Sweden and Norway. In these countries incoming bank transfers are not available. However, in certain cases we can offer workarounds. For this reason, we suggest contacting your account manager for more information.

When charging a card, fees are calculated based on the amount. There are also fees for enabling an IBAN. See the exact fees here.


We suggest using charging by card only occasionally and for small amounts. If you need to add or receive funds frequently we suggest to activate an IBAN.

➡️Cash deposits

In Greece, you can deposit cash to your Viva.com account by visiting any Viva Spot or send funds to your account even if you don’t have an IBAN.

  1. Login to your e-banking and select Deposit money > Cash @ Viva Spot to create a payment code.
    You can check the process here. ​

  2. Visit a Viva Spot and purchase a Viva Code. Then login to your account using the e-banking and select Deposit money > Viva eMoney Code to redeem the code.Δείτε τη You can check the process here.

This method is only available in Greece.

Find a Viva Spot near you here.

You can view all fees for each account top-up method as well as a detailed breakdown of all our charges in our price list here.

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