Viva.com is a digital wallet that allows customers to make payments easily and securely. Merchants can integrate Viva.com as a payment method, offering their customers an additional option at checkout.
Some of the main benefits of Viva.com as a payment method are:
Ease of Use: Customers do not need to carry credit or debit cards. Having a personal Viva account is enough to make payments.
A Better Way to Pay: Viva.com is a fast and secure payment method for websites.
Instant Refunds: Refunds to a Viva account are processed within seconds—customers do not have to wait days for the refund process.
User Experience
During checkout, the customer selects Viva.com.
After choosing Viva.com, the customer is redirected to the Viva.com environment to input their details.
The user is returned to the Smart Checkout page with their Viva.com account details pre-filled, where they can click the Pay button to complete the payment.
Important Details
How to Activate: All eligible merchants are pre-enabled to accept payments via Viva.com.
Type of Payment Method: Synchronous – payments are confirmed instantly.
Refunds: Supports partial and full refunds.
Recurring Payments: Not currently supported.
Pre-Authorizations: Not currently supported.
Restricted Merchant Category Codes (MCC): All merchant categories are eligible for Viva.com activation as a payment method.
Merchant Countries: Greece, Malta, and Cyprus.
Customer Countries: Greece, Malta, and Cyprus (for customers with personal Viva accounts).
Pricing: Please visit the pricing page for more information.
Settlement: Customer payments are deposited the next day into your business account for confirmed payments/successful transactions.
Cross-Currency Payments: Not currently supported.
Note!
If desired, this payment method can be disabled for a specific payment by setting the disableWallet parameter to true when creating a payment order. Check here for details.
Testing Viva.com
To test the functionality of Viva.com in the testing environment, refer to the Viva.com testing information.