MB payment reference is a Portuguese interbank network. It is the largest interbank network in Portugal. MB NET allows users to make payments through the Internet and it is set up for online shopping.
➡️ Key benefits of offering MB payment reference as a payment method are:
Flexibility: There is no need for the users to carry bank cards
Easy to use: Consumers experience a seamless and secure experience
Availability: MB payment reference is available in a wide range of countries
Get started quickly: There is no need for the merchant to have an account with MB payment reference
How it works
How it works
Steps:
At the online checkout, the customer selects MB payment reference as their preferred payment method, before filling in their details and clicking Generate reference.
A reference code is then generated, along with instructions on how the customer can pay - either at an ATM or via home banking (this reference code is also sent to the customer via email).
The customer can then use this reference code to complete the transaction on a Multibanco ATM or Portuguese Banking App.
➡️ Details
Merchant's account: Merchants do not need to have an account with MB payment reference
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 24 hours to receive payment confirmation. You need to set up webhooks to get notified of asynchronous payments
Refunds: * Please note: this service is currently unavailable *
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
0% Cashback: Not supported
MOTO: Not supported
Cancellation: Supports cancellation
Disputes: Supported
DCC: Not supported
Surcharge: Not supported
Tipping: Not supported
Installments: Not supported
Tokenization: No
Restricted MCC: None
Μerchant countries: Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain
Customer countries: Portugal
Pricing: Please refer to our pricing page under the main navigation for more information.
Settlement: All settlement takes place the next day for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
➡️ How to activate MB payment reference
Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via MB payment reference.
➡️ Activation process:
Merchants can only activate MB payment reference reference on their own from their Viva account interface.
Sign in to your Viva.com account
Click on Settings > API Access and scroll down to the Multibanco Reference (Payment Method) section.
Click on the Enable Multibanco Reference as a payment method button.
MB payment reference will be activated and a MULTIBANCO ID allocated to you
If you would like to deactivate MB payment reference, click on the Disable Multibanco Reference as a payment method button.
➡️ Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!

