8 articles
What is a dispute?
I have made a purchase with my viva.com card but I have not received the product/ service. What should I do?
I have been charged a subscription which I have canceled. What should I do?
I do not recognise a charge in my card. What should I do?
During a cash withdrawal, the amount was not dispensed. What should I do?
I want a refund for a purchase I made. What should I do?
I have not received the refund I expected from the merchant. What should I do?
How do I request a transaction dispute?