Viva.com

Viva.com account registration process

Viva.com Account's features

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Getting Started: Viva.com Onboarding & Activation Guide

Account Creation and Activation Guide

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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What is Viva.com?

Top Reasons to Choose Viva.com for Your Business

Viva.com vs. our competitors. What Sets Us Apart in Payment Services.

Viva.com - the 1st Tech Bank in Europe for Businesses - FAQs

Getting started

Account verification

Verification Process

Remote Identity Verification Methods

Beneficial Ownership Declarations / Questionaires / FATCA-CRS

How can I log in to my business account?

Reset your Viva.com account password

I no longer have access to my registered phone number. How can I update it?

I’m trying to complete the creation of my account, but an error appears

Login to your account

Account Management

Account Settings

Reports

Declarations and certificates

Account Closure and Inactivity

Viva.com Saver for Businesses – Savings account with monthly interest returns

Creating a Viva.com Saver – Step-by-Step Instructions

Viva.com Saver

Viva.com Mobile app

What kind of actions can I perform through my Viva.com app?

What is Interchange ++?

Plans FAQs

Subscription Plans

What is the Tier Pricing Model?

What are the commissions and how are your charges determined?

Pricing

Sending and Receiving Funds

Moving funds: Adding funds to your Viva.com Account

Moving funds: Sending funds from Viva.com Accounts

Moving funds: Moving funds between wallets and bill payments

How can I transfer funds to another bank?

How do I cancel an outgoing bank transfer?

How can I transfer money between my own Viva.com Accounts?

Print a Proof of Transfer or Transfer Order

Why is my funds transfer being rejected?

How can I transfer money from my Viva.com Account to a Viva.com Account?

How can I transfer money from my personal Viva.com Account to a card?

Verification of Payee (VOP)

Automatic Payouts

Transferring Funds

How can I deposit funds to my Viva.com Account?

I transferred funds to my Viva.com Account from another bank. When will the amount be available?

Deposit money with card

Can money from another international bank be credited to my account?

When will the money from a transfer from another bank within Greece appear in my account?

Depositing Funds

What is the SEPA Direct Debit service?

How can I pay my bills through Viva.com? (GR only)

Can I get a payment receipt from my account?

Payments

What is the IRIS Online Payments service?

IRIS Smart Checkout

IRIS Payments via POS Terminal (GR)

How do I activate the IRIS service as a freelancer/sole proprietorship?

How can I transfer funds through IRIS?

IRIS Payments

How can I modify my account limits?

How can I view all the transactions in my business account?

Which transactions count towards the tax-free threshold?

I see a difference in my available account balance. What happened?

What is the One Time Password (OTP) that is required during my transaction?

What is the BIC / SWIFT code for my Viva.com Account?

Additional Information

Accepting payments

Accepting Payments

How can I accept payments from my customers?

Where can I see my sales transactions?

How do I find my failed sales transactions?

Real-Time Settlement & Clearance

What is cashback?

Can I accept payments with Diners/ Discover cards via my card terminal?

I'm experiencing Amex acceptance issues, what should I do?

Can I accept transactions signed by the cardholder on the receipt?

I'm experiencing JCB acceptance issues, what should I do?

Sales Transactions

Getting started with Payment Notifications

Getting started with Quick Pay

Getting started with Virtual Terminal

Payment tools

Payment Methods

Local/ Alternative payment methods

Digital Wallets

Cartes Bancaires Acceptance (France Only)

What is the dispute process?

Transaction Disputes - Business