Multicurrency is a powerful feature that allows merchants using Viva.com to offer their products in various currencies. Let’s explore the key details:
Eligibility
Availability: Multicurrency is exclusively available for online payments
Applicability: It applies only to payments with card
Pricing & Conversion Rates
Fees Calculation: Interchange++ fees and Schemes Costs are calculated in the selected currency.
Initial Conversion Rates: Conversion rates initially follow the Mastercard rate.
Responsibility: Viva.com is not responsible for conversions on the merchant’s site.
Supported Merchant Currencies
Merchants can use Multicurrency for the following currencies:
EUR
RON
PLN
CZK
HUF
SEK
DKK
BGN
GBP
Transaction Types & Reporting
Currency-Specific Transactions: Refunds, voids, and preauthorizations are performed in the selected currency based on the original amount.
Detailed Reporting: Merchants can access detailed Multicurrency transaction reports in their viva.com account UI, including sales transaction lists and clearance reports.
How It Works
Product Offering: Merchants list products on their website in different currencies.
Customer Choice: During checkout, customers select their preferred currency.
Smart Checkout: The payment process begins in the chosen currency.
Card Payment: Customers proceed to pay by card in the selected currency.
Receipts
Customer Receipts: Customers receive receipts in the selected currency.
Merchant Receipts: Merchants receive receipts in both the selected currency and the original currency.
Eligible Card Schemes
Multicurrency supports the following card schemes:
Visa
Mastercard
AMEX
Diners
Supported Functionalities
Recurring payments
ISVs (Independent Software Vendors)
Native API integration
Activation Process
Merchants can activate Multicurrency by contacting one of our representatives or their designated Sales Representative
Important Notes
Multicurrency is not available for any other payment method.
Marketplaces do not support Multicurrency.
Fast refunds and rebates are not supported.