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Viva.com Χ Oracle
Updated over 5 months ago

Viva.com has implemented Oracle OPI (Oracle Payment Interface) to seamlessly integrate with merchants using Oracle Suites. This powerful middleware bridges our Viva.com terminal App with Oracle Suites, providing top-notch payment processing functionality

What is OPI?

Oracle Payment Interface is a middleware between Viva.com terminal App and Oracle Suites, providing payment processing functionality

How to integrate OPI

  • Viva.com Terminal App → Settings → Integrations

  • Enable preferable Oracle Suite

  • Configure IP Address and Port to Oracle’s Workspace

  • Integration is completed

Eligibility

Card terminals and devices supporting Viva.com terminal App are eligible

How to activate OPI

Merchants can request it by contacting any Viva.com communication channel

Supported Oracle Suites

  • Oracle Opera for Hospitality:

  • Oracle Micros Symphony for F&B (Coming Soon)

Oracle Opera for Hospitality Transaction Types

  • Pre-Authorization

  • Sales Completion

  • Sales/Purchase

  • Cancelation

  • Reversal

  • Refund

  • Get Token (*)

Get Token transaction type

What is it?

Α transaction type that securely transforms card details into a token

How it works

  • Customer taps or inserts the card on terminal

  • Terminal collects the necessary info and creates a token

  • A confirmation will appear on terminal’s screen

Get Token works for Pre-Authorization and Capture transactions, without requiring the physical presence of the card

Important to Note

  • APMs are not supported for Oracle Hospitality product

  • MO/TO transactions are supported for both Oracle Hospitality and Oracle Food and Beverage (F&B) products

  • “Pay at Table” option is not available yet

  • A Viva.com terminal App can support only one Oracle Suite

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