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Receipts Options

In this article, you will find all the necessary information about receipt options in the Viva.com Terminal app.


➥ Summary

The Receipts' options include enabling/ disabling options, personalization options, sharing/ sending options, and printing options.

In order to access the Receipts option follow the steps below:

  1. Click on the "More" option at the bottom-right of the screen.

  2. Select "Receipts".

  3. Select "Enable receipts" to open the rest of the options.

➥ Personalize receipt

In the Personalize receipt menu you can select among the below:

  • Show/ Hide business information

  • Business name: Prints the Company Name and the address that is declared to the account.

  • Trade name: Prints the Trade Name and the address that is declared to the account.

  • Store name*: Prints the information that are given to the Physical Store that the merchant attached to the card terminal.

  • Show/ Hide business address

*Regarding the third printing option, "Store name," it will be available only if you have connected your merchant account to a source.

Advanced settings:

  • Show viva.com logo

  • Show Business VAT number

  • Show order code barcode

➥ Share or send digital receipts

In this menu option, you can enable/ disable the device's sending/sharing options.

Android sharing options
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This option allows you to share the receipts after the payment transaction is completed successfully using the device's available sharing applications.
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​SMS or Email
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In this menu, you can enable/ disable the option to send the receipt via SMS to your customer's mobile phone or to their email address.

➥ Print receipts

The Print receipts menu allows you to:

  1. View information on the device's internal printer

  2. Select if you always want to print both receipts - merchant and customer

After completing a payment, receipts can be provided in various ways:

  1. From the Charge screen, enter the amount you want to charge and tap the Charge button.

  2. Present the payment method.​

Receipts can be printed using connected printers, shared via SMS, or sent by email after a payment is completed, declined, or failed.

Note: Issuing a receipt is optional, and you can skip this step by tapping Continue.

You can check our sample receipts at our dedicated article here.


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