Starting 1 March 2026, a new Italian government regulation requires merchants to link their active card terminals (POS) with the tools used to certify sales receipts, such as:
Telematic Cash Registers (Registratore Telematico – RT)
The web procedure “Documento Commerciale online”
This connection is logical (not physical) and must be registered through the Italian Revenue Agency portal (Agenzia delle Entrate) under “Fatture e Corrispettivi”.
Viva.com terminals is fully prepared to support the new regulation.
Viva.com will:
Send the list of active terminal IDs (TIDs) to the Italian Revenue Agency.
Provide a transactions report starting from 1 March 2026.
Merchants must:
Wait to receive an official email from the Italian Revenue Agency (sent to the email address registered with the tax authority) starting from 1 March 2026.
Not take any action before receiving this email.
After receiving the email, merchants will have 45 days to complete the required linking process.
Additional communications will be sent by Viva.com with further guidance if needed.
What Merchants Must Do
After receiving the official email from the Italian Revenue Agency, merchants must:
Log in to the Italian Revenue Agency portal and access the section
“Gestione collegamenti” (Connection management)Link each active POS terminal with the corresponding fiscal cash register or fiscal printer.
Provide the required information, including:
POS Identifier
Fiscal Cash Register serial number
Business location address
If multiple acquiring contracts exist on the same POS, multiple connections must be created.
1 POS → multiple cash registers, or
multiple POS → 1 cash register
POS Identifier Information
The POS Identifier required by the Italian Tax Agency depends on the type of POS used.
Physical POS Terminals
The POS identifier includes:
Terminal ID (TID)
Merchant Tax Code
Acquirer Name: Vivabank single member banking S.A.
Online / Virtual POS
For online payments (Virtual POS), the Terminal ID is not required.
Merchants must provide the following information:
Acquirer Name:
Vivabank single member banking S.A.Acquirer Tax Code:
98007190154Agreement Contract:
Merchant ID (should be filled without dashes)
How to Find Your Terminal ID
You can find your Terminal ID (TID) in the following ways:
From your POS device
Access the POS terminal or open the Viva.com Terminal app.
Tap More (bottom-right corner).
Go to App Settings.
Select About.
Locate the following codes:
Virtual ID
Terminal Source ID
To make identification easier, the Terminal Source ID / TID is also printed on the POS receipt, located in the bottom-right section.
From your Viva.com Business Account
Log in to your Viva.com Business Account.
Go to: Sales → Physical Payments → Card Terminals
Here you can view all your active card terminals.
How to Find Your Merchant ID
Log in to your Viva.com account.
Go to Settings.
Select API Access.
Under Access Credentials, locate your Merchant ID on the right side of the screen.