Quick Pay allows you to create a unique permanent payment link that can be shared with your customers. This gives you the opportunity to accept payments online from your customers into your viva.com account without the need for an e-commerce shop.
With Quick Pay link the amount and description of the transaction can be specified by each customer according to their requirements.
We’ve designed this with smaller merchants in mind, like personal trainers, teachers, freelancers or anyone with a small circle of customers who they know personally.
The service is also suitable for all charity institutions or humanitarian activities who want to publish a link on all platforms to accept donations.
How can I create Quick Pay link?
Login to your viva.com account from a browser
Click on the Create your link button
Enter your preferred text for the link, e.g. business name, and click on the Continue button
Click on the Create button to display a confirmation message
Select the Done button
You will see a Copy to clipboard button on your dashboard which you can use to send the link to your customer.
💡 Useful Tip!
The URL is unique and cannot be modified.
How do I use Quick Pay to accept electronic payments?
To send the Quick Pay link, you will need to follow these steps:
Log in to your viva.com account.
On the homepage, select the "COPY TO CLIPBOARD" button on the right.
Paste it into your preferred communication medium (e.g., email, SMS, chat, etc.) to send it to your customers in any way you wish.
If you want to add a message to your customers, click the gear icon to access the Quick Pay link settings. Enter your message in the box and click "Save."
How do I locate a completed transaction via Quick Pay?
To locate transactions via Quick Pay, follow these steps:
Log in to your viva.com account.
From the Menu, select Sales and Transactions.
Find the transaction and select "Details." In the Transaction Details, under the "Channel / Source" field, you can identify the payment method.
In the "Customer" field, the customer's information will be displayed.
How do I send a receipt to my customers for payments received via Quick Pay?
Upon completion of the transaction via Quick Pay, your customer will receive a confirmation email at the email address they provided during the card payment.
The email the customer receives includes transaction details and a link to locate and print the transaction receipt.
What does Quick Pay cost?
Charges are calculated based on the Interchange ++ model.
More specifically, for the Quick Pay services, you will need to check the Price List in the CARD NOT PRESENT field.