What do we call Beneficiaries?
The term "Beneficiaries" refers to a list of people and organizations you transfer money to regularly. You may add several accounts to the "Beneficiaries" list, and save them with the Beneficiary's full details.
💡 Useful Information!
You need to make sure that you provide the official Beneficiary Account Name (First, Last name or the full legal entity’s title) and match exactly the recipients' Bank Account full name or full legal entity’s title.
By doing so, you eliminate the chance your bank transfer to be delayed or cancelled.
How can I add a beneficiary (recipient) to the viva.com app?
To add a beneficiary to your viva.com app, follow the steps below:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
Tap on "Add beneficiary"
Fill in the necessary details (Account Name, Account Number, Nickname) and then "Add Beneficiary"
How can I change the beneficiary's name?
In order to amend the Beneficiary's Name in your viva.com Business Account, please follow the below steps:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
You may amend the "Beneficiary" name by clicking the corresponding option as shown below.
How can I delete a beneficiary (recipient) on the viva.com App?
To delete a beneficiary in your viva.com app, follow the steps below:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
Choose a beneficiary from the list and click on "Delete".
Select "Yes" on the pop-up window to confirm.