➤What do we call Beneficiaries?
The term "Beneficiaries" refers to a list of people and organizations you transfer money to regularly. You may add several accounts to the "Beneficiaries" list, and save them with the Beneficiary's full details.
💡 Useful Information!
You need to make sure that you provide the official Beneficiary Account Name (First, Last name or the full legal entity’s title) and match exactly the recipients' Bank Account full name or full legal entity’s title.
By doing so, you eliminate the chance your bank transfer to be delayed or cancelled.
➤How can I add a beneficiary (recipient) to the Viva.com Account?
To add a beneficiary to your Viva.com Account, follow the steps below:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
Tap on "Add beneficiary".
Fill in the necessary details (Account Name, Account Number, Nickname) and then "Add Beneficiary"
➤How can I change the beneficiary's name?
In order to amend the Beneficiary's Name in your Viva.com Business Account, please follow the below steps:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
You may amend the "Beneficiary" name by clicking the corresponding option as shown below.
via Android viva.com app
Select "Make a Payment"
On the beneficiaries list swipe left and select "Show All"
Select the beneficiary you want to edit and swipe left
Click on the pencil and edit the name
via iOS viva.com app
select the "Pay" option at the bottom of the page.
Select "Make a payment" option, and in step 2, swipe on the left and tap on "Show All" option.
Choose the arrow at the top right hand-side, then "Edit beneficiary".
They locate the beneficiary that you want to edit and tap "edit" symbol next to it.
➤How can I delete a beneficiary (recipient) on the Viva.com account?
To delete a beneficiary in your Viva.com account, follow the steps below:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
Choose a beneficiary from the list and click on "Delete".
Select "Yes" on the pop-up window to confirm.
