Once you complete the set-up of your physical stores, follow the steps below in order to connect the card terminal to your account:
A. From desktop:
Log-in to your viva.com Business account
Choose, Sales → Physical Payments → Card Terminals → New Card Terminal
Enter the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
B. From mobile phone browser:
Log-in to your viva.com Business account, from the menu, on the right side of your screen
Choose Sales → Physical Payments → Terminals → New Terminal
Enter the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
C. Activation through viva.com Mobile App:
Open viva.com Application
Select Preferences → Activate a viva.com POS
Fill in the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
** In case you have one of D200, S900, S800 card terminal models, the "activation code" is displayed the serial number located on the back of the terminal.
How can I locate my card terminals?
Log-in to your viva.com Business account through a browser
Choose, Sales → Physical Payments → Card Terminals