Skip to main content
All CollectionsSmart CheckoutGetting started
I'm experiencing JCB acceptance issues, what should I do?
I'm experiencing JCB acceptance issues, what should I do?
Updated over 3 months ago

JCB payment cards are offered by viva.com as a payment type to customers.

If you are a merchant encountering acceptance issues with JCB cards, first check the below merchant categories which are known to be incompatible with this card type.

5967

Direct Marketing – Inbound Teleservices Merchant

6051

Non-Financial Institutions – Foreign Currency, Money Orders (not wire transfer) and Travellers’ Cheques

7995

Betting (including Lottery Tickets, Casino Gaming Chips, Off-track Betting and Wagers at Race Tracks)

If you do not belong to any of these, you can contact the Customer Support.

Did this answer your question?