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How can I cancel or change my terminal order before delivery?

Before your terminal order is delivered, you can request the following changes:

  • Change of shipping details: Update the delivery address for your order.

  • Order cancellation: Request the cancellation of your terminal order.

To request any of these changes, please contact Viva.com.

Note: If you wish to cancel only specific items from your order (partial cancellation), you must cancel the entire order and place a new order with the items you wish to keep.

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