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Cancellation / Change of Details Before Delivery
Cancellation / Change of Details Before Delivery

Instructions for Changing Shipping Details or Canceling a Terminal Order Before Delivery.

Updated over 2 weeks ago

For the following details, please contact viva.com.

Before your order is delivered, you have the option to request the following changes:

  • Change of Shipping Details: If you need to update the delivery address, you can provide a new one.

  • Order Cancellation: Request the cancellation of your terminal order.

Note: If you wish to proceed with a partial cancellation of the order (i.e., cancel one or more but not all items in the order), the entire order must be canceled and resubmitted with the desired items.

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