There are several options on how to accept payment online through viva.com:
E-commerce plugins: Integrate your shop on an e-commerce platform with viva.com by using one of our e-commerce plugins.
Online checkouts: Integrate your online store with viva.com by using one of our online checkouts.
Payment tools: Accept payments online even without having an online store, by using one of our payment tools.
Online marketplace: Set up the payments of your online marketplace using viva.com
POS API integration: Connect an app or ECR to a POS with our POS API integration.
Web API integration: Create custom payment solutions by using the viva.com Web API.
Depending on your desired plugin, you can find all the steps here.
Is it compulsory to open a viva.com account to connect my e-shop with viva.com?
Yes, in order to connect the viva.com platform and your e-shop, you must create a viva.com Business Account.
Are payments received through my e-shop secure?
Viva.com complies with all PSD2 transaction security protocols, so as any customers’ payments remain secure in whichever Checkout solution one might select.
In order for my e-shop to have the 3D Secure protocol, do I have to take any action?
By using viva.com's solutions for e-shops, you automatically have access to a 3D Secure protocol without taking any further action.
In which currencies can I accept payments via my online store?
Card payments by your customers, can be accepted in any currency and the amount will be converted to your viva.com account currency with the card schemes' daily exchange rate.
Your e-shop's currency must match your viva.com account's currency.
What do I do if I encounter an issue with my e-shop?
For guidance to any technical issue, visit the Developers Portal page.
Which payment methods are supported for my e-shop?
The supported payment methods, card schemes and digital wallets you can accept are the following:
Visa
Mastercard
Maestro
Diners - Discover
Klarna*
American Express®
Payconiq*
Bancomat*
Samsung Pay
Alipay
PayPal
Apple Pay
Google Pay
Samsung Pay*
The below card schemes / payment methods are supported /accepted by merchants in specific countries:
Payconiq ➜ Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain
Bancomat ➜ Italy
Klarna ➜ Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, United Kingdom
Samsung Pay ➜ France, Germany, Italy, Sweden, United Kingdom
We also support several local payment methods that are integrated in our Smart Checkout, such as: WeChat Pay, BitPay, MULTIBANCO, EPS, Ideal, Sofort and more. More information on the accepted payments methods for your online shop can be found here: viva.com Developer Portal.