Skip to main content
All CollectionsSecurity
How we protect you
How we protect you
Updated over 3 weeks ago

3D Secure technology

Your online transactions are safeguarded by the advanced cardholder authentication technology of 3D Secure (3DS), which protects you against fraud when paying online.

AI-based anti-fraud system

Our AI-powered fraud detection technology learns from each transaction in real time and can anticipate fraudulent attacks before they even happen, resulting in a direct and measurable reduction of fraud.

Tokenisation

Through tokenisation technology, your sensitive card data is never revealed to anyone and stays securely protected.

Discreet mode

The discreet mode feature enables you to easily blur your sensitive account data, like your balance, when using the viva.com app, so you can manage your bank account, in privacy, while on-the-go.

Device trust

Register one trusted device with your bank account to receive real-time notifications about everything happening in your account, approve transactions, and be the only one with access to your funds.

Biometric Authentication

Integrating biometrics into our payment solution allows you to log into the viva.com app instantaneously, via fingerprint or face ID, while also ensuring that all transactions are performed by the persons expected.

Security Settings

Enjoy an extra layer of security by managing your cards from the viva.com app or the viva.com account dashboard: Reset your PIN, lock your card if it’s lost or stolen, and unlock it again, with just one click.

Strong Infrastructure Security

Viva.com is a fully compliant PCI DSS Level 1 Service Provider, and your data is being protected in transit and at rest, in our cloud infrastructure, with state-of-the-art security controls.

Did this answer your question?