In certain countries, local card issuers allow customers to make purchases in instalments when using a credit card.

Transactions with instalments are processed as if there were several transactions instead of one, with each transaction corresponding to the amount of the instalment.

If an instalment sale is approved by the card issuer, all subsequent transactions corresponding to future instalments will also be approved. In other words, the issuer guarantees the availability of funds for the total amount.

Learn more about how to activate and make installment sales.

It facilitates the management of transactions after the end of a shift. A typical use case is when multiple employees use the same cash register during different shifts.

A new package starts when the shift begins and closes when it ends.

You can view the transactions in the package using the Transactions List to reconcile the invoices with the total amount paid during the shift.

Learn more about Batches here.

It allows operators to request tips. You can preset percentages, allow customers to enter an amount, or even round up the total. A typical use case is in restaurants, where servers often request tips.

Learn more here.

In certain cases, you may want to change the default payment method from contactless transaction (Tap to Pay) to scanning a QR code. You can do this through the "Payment Methods" menu by selecting between "Tap to Pay" and "QR Code."

You can also make this change quickly by using the button in the top right corner of the standby screen.

To complete a sale:

Note: There are several features that, if enabled, can add more steps to the simple sales process, such as adding a payment reference, including a tip, or using DCC (Dynamic Currency Conversion). The above example describes the simplest way to complete a transaction.

It allows you to label each transaction with a value or reference. Common use cases include identifying a table or waiter, as well as bill payments, where the entered value corresponds to the bill number. Values can be entered manually or by scanning a barcode.

Learn more about Payment Reference.

You can enable MoΤo (Mail Order/Telephone Order) transactions, where you accept payments by manually entering the card details.

Learn more about MoTo transactions.

Choose between vertical (portrait) or horizontal (landscape) orientation for the app.

If you want the app to receive sales orders from a connected cash register or point-of-sale (POS) system.

If the app is used on a device shared with others, you can secure its settings by enabling PIN protection.

Learn more about PIN protection.

If you only charge whole amounts, you can enable or disable the display of decimal points.

Learn more here.

Enable or disable app sounds (e.g., tapping sounds) or adjust the volume.

Configure various parameters related to how the receipt is printed or sent to the cardholder. You can also set what information will be displayed on the receipt.

Learn more about receipts.

If you want the customer to pay by scanning a QR code, follow these steps:

Learn more about selling with QR code scanning.

There are two different refund methods:

Note: Instant refunds are not a standard feature. For more information regarding Instant Refunds, please contact Viva.com support.

A pre-authorisation charge is a temporary hold on a specific amount of available funds on a credit or debit card. While the amount is held, it is not immediately transferred to business. A separate completion transaction (capture) is required to transfer the funds.

Pre-authorisations are commonly used in businesses such as hotels, rentals (including car rentals), travel agencies, and even restaurants.

Learn how to perform a pre-authorization transaction and subsequently a completion (capture) transaction here.