Skip to main content

MasterCard MoneySend and Visa Direct

Updated over a week ago

The MasterCard MoneySend and Visa Direct services allow merchants to refund their customers with any eligible MasterCard/Maestro or Visa debit, credit, or prepaid card.

The most important benefit is the ability for merchants to complete the refund in near real-time to a MasterCard or Visa card, which usually takes less than 30 minutes.


Activation Process

You can request the activation via chat after logging in to your account.

To request the activation you have to provide the below information:

  • Estimation number of standalone refunds (yearly): € xxx

  • Estimation value of standalone refunds (yearly): € xxx

  • The average value of a standalone refund: € xxx

Schemes

Eligibility

Mastercard (including Maestro)

Supported

Visa

Supported

Other card schemes

Not Supported

Payment Types

This service is available with Card Present (CP) and Card Not Present (CNP) / e-commerce payments. This applies to various card transactions (i.e. card charges, card recurring payments, card installments, digital wallet payments, MOTO payments, etc).

Did this answer your question?