You have two options to complete the activation of Pocket Card Terminal:
via bluetooth and using the viva.com terminal
through the use of the pre-installed SIM card in Standalone mode (the installation of the viva.com terminal is not required)
Via bluetooth
Before activating the Pocket Card Terminal you will need to download the viva.com terminal to your smartphone by following the steps as described here.
Once you have completed the process follow the instructions below to pair the Pocket Card Terminal with your device.
Turn on the Bluetooth of your device
Take your device out of the box and turn it on by pressing the ON button continuously
Once the device is on, tap “Next” on the app screen and you will see a device search screen
Bring your device next to the terminal
Tap the option Pocket Card Terminal
Confirm that the Serial Number matches the Serial Number (S/N) on your Pocket Card Terminal and tap on Connect
Press the green button V of the terminal and tap on Pair
When the updates are completed, your terminal will be ready for use!
Standalone mode
Press and hold the power button until the screen goes on
Select your language
Choose "Standalone"
Your Pocket Card Terminal has now been acitvated
Pairing Steps via viva.com terminal
Make sure that your phone device/ tablet is compatible with:
Bluetooth Version: 4.2 or greater
Android Version: 8.1 or greater
The merchant selects the type of card reader you wish to pair either during the app's setup or via More > Card Readers after setup is complete.
A. Set up a device
Upon selecting the "Setup a device" option, you should follow the steps indicated on the screen.
Note that the pairing between the viva.com terminal and the Pocket Card Terminal can be made either via Bluetooth (wirelessly) or through a USB cable.
Bluetooth Pairing Steps
In order to pair the Pocket Card Terminal with the viva.com terminal via Bluetooth connection, you need to follow the steps below:
As per guidance within the viva.com terminal, select the "Pocket Card Terminal" in the message indicated.
Tap on "Bluetooth".
Turn on the Pocket Card Terminal (Press and hold the power button until the screen turns on).
Choose the correct S/N number on the list (the S/N number can be located on the lower left-hand side of the bottom face of the Pocket Card Terminal).
Select "Pair" twice so as to confirm the pairing request.
Press the "Connect" button (green tick) on the Pocket Card Terminal in order to confirm pairing.
Pairing is successful.
USB Cable Pairing Steps
As per guidance within the viva.com terminal, select the "Pocket Card Terminal" in the message indicated.
Tap on "USB" and link the Pocket Card Terminal and the mobile device with the USB cable.
The viva.com terminal searches for the Pocket Card Terminal, and you need to confirm that the correct serial number is indicated on the screen (the S/N number can be located on the lower left-hand side of the bottom face of the Pocket Card Terminal).
Pairing is successful.
B. Skip and setup later
If you had chosen the "Skip and setup later" option during the setup of viva.com terminal, you could easily start pairing your Pocket Card Terminal by selecting:
From the main screen of viva.com terminal on your mobile device, the "More" option.
On the settings screen the "Card readers".
Select "Pocket Card Terminal" and follow the pairing instructions described above.