You can see, on the table below, what is (and isn’t) supported by Viva.com | Terminal App:
Peripheral devices | Supported? | Notes |
Secure Card Reader PIN (SCRP) devices | Yes | Mini Card Reader* |
Any magnetic‑stripe reader (MSR) | No | Non‑PTS MSR devices are not supported. |
USB card readers / dongles | No | Viva.com | Terminal app does not expose USB host mode. |
External PIN pads | No | Built‑in on‑screen PIN CVM only. |
*At present the Mini Card Reader (Bluelight) is the only accessory that is supported.
Merchant responsibilities
Pair the reader only inside the Viva.com | Terminal pairing flow.
Physically protect the reader and inspect it for tampering before each use.
Keep the Terminal app up to date (updates include firmware checks for the reader).
Contact Viva Customer Support immediately if the reader is lost or stolen.
Connecting any non‑approved device (e.g. generic MSR or USB reader) breaches the Viva.com Terms & Conditions and may result in chargeback liability and service suspension.