Connect to Wi-Fi differs depending on the device.
Android devices
Connect to a Wi-Fi network
On your device, swipe down from the top of the screen to access the Quick Settings menu
From here, you can swipe down further and open the ‘WiFi Settings’ menu (or similar)
You can then choose an available Wi-Fi network, enter the password and connect
Check whether the ‘Viva.com Terminal’ application is connected via Wi-Fi
On the main POS screen, click on the ‘More’ option at the bottom-right
Then, under the ‘App settings’ heading, click ‘Status’
On the next page, under the ‘Network’ heading, you will see which connection type is being used (for example: “Connection type: WIFI”)
PAX/Paydroid devices
On the main POS screen, click on the hamburger menu at the top-left
Then click ‘System’
Then click ‘Settings’
You can then select the ‘Network Settings’ option
From here, choose the ‘Wi-Fi’ option
Ensure the ‘Connect using Wi-Fi’ toggle is enabled
Next, click on ‘Wi-Fi settings’ to view your device’s available Wi-Fi networks
Lastly, select your desired network and input the password to connect, then return to the ‘Viva.com Terminal’ application