How to reset the app settings of the ‘Viva.com Terminal’ application, with or without erasing account information.
Open the ‘Viva.com Terminal’ application and make sure is on the transaction screen or the screen with the Keypad, and select More in the bottom-right:
Select Reset and choose your preferred method of reset.
Settings reset - This option will reset the app settings to their defaults without erasing your previously entered account information.
Full reset - This option will reset the app settings to their defaults, erasing your previously entered account information and requiring you to re-activate the app.
Choose Continue with Settings reset to finalize the process for a settings reset or choose Continue with full reset for a full reset:
