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Subscription Plans

Updated over a week ago

As of 01/06/2024 and with the introduction of subscription plans, already registered customers were automatically transferred to the plan that best suits their business needs, based on how they use our services.


For every new customer, during account creation, we recommend the plan that fits their business profile best, based on the information provided during registration. The plan can be easily changed at any time to adapt to evolving needs.

Payment acceptance channel Omni-channel

Omni-channel Zero

Free *

  • €2 per online store/month (Smart Checkout integration)

  • €1 per user/month

  • €2 per active terminal/month

Omni-channel Default

€4.99 / per month

  • Up to 1 online store + €2 /extra online store/month (Smart Checkout integration)

  • Up to 2 users + €1 /extra user/month

  • Up to 3 terminals + €2 /extra terminal/month

  • 4 Free outgoing transfers

Omni-channel Standard

€12.99 / per month

  • Up to 3 online stores + €2 /extra online store/month (Smart Checkout integration)

  • Up to 3 users + €1 /extra user/month

  • Up to 10 terminals + €2 /extra terminal/month

  • 15 Free outgoing transfers

Omni-channel Premium

€19.99 / per month

  • Up to 5 online stores + €2 /extra online store/month (Smart Checkout integration)

  • Up to 5 users + €1 /extra user/month

  • Up to 20 terminals + €2 /extra terminal/month

  • 30 Free outgoing transfers

Payment acceptance channel In-person

In-person Zero

Free *

  • €1 per user/month

  • €2 per active terminal/month

In-person Default

€4.99 / per month

  • Up to 2 users + €1 /extra user/month

  • Up to 3 terminals + €2 /extra terminal/month

  • 4 Free outgoing transfers

In-person Standard

€12.99 / per month

  • Up to 3 users + €1 /extra user/month

  • Up to 10 terminals + €2 /extra terminal/month

  • 15 Free outgoing transfers

In-person Premium

€19.99 / per month

  • Up to 5 users + €1 /extra user/month

  • Up to 20 terminals + €2 /extra terminal/month

  • 30 Free outgoing transfers

Payment acceptance channel E-commerce

E-commerce Zero

Free *

  • €2 per online store/month (SmartCheckout integration)

  • €1 per user/month

E-commerce Default

€4.99 / per month

  • Up to 1 online store + €2 /extra online store/month (Smart Checkout integration)

  • Up to 2 users + €1 /extra user/month

  • 4 Free outgoing transfers

E-commerce Standard

€12.99 / per month

  • Up to 3 online stores + €2 /extra online store/month (Smart Checkout integration)

  • Up to 3 users + €1 /extra user/month

  • 15 Free outgoing transfers

E-commerce Premium

€19.99 / per month

  • Up to 5 online stores + €2 /extra online store/month (Smart Checkout integration)

  • Up to 5 users + €1 /extra user/month

  • 30 Free outgoing transfers

*Minimum monthly invoice of €4.99 required

If the total charges from the use of Viva products, within the billing month, reach €4.99 or more, no additional plan fee is applied beyond the usage charges.

The charges included in the Zero plan’s minimum monthly fee are the following:

  • Fees for unlimited incoming bank transfers

  • Active Card Terminals & Website IDs

  • Viva Acquiring fee

  • Outgoing bank transfer fees

  • Additional user fees

All customers get

  • Payments account

  • Unlimited digital debit cards

  • Payment notifications and payment links

  • Unlimited Real time settlement

  • Offline payments

Note: The monthly fee is charged on the last day of each calendar month. During a calendar month, the user is entitled to choose an upgraded package with immediate effect or a lower package that will be effective from the following month.

You can see all the payment plans here

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