Guide to Payment Acceptance via viva.com: Flexible Solutions for Every Business Need
Discover how to accept online payments through Viva.com and enhance your business's performance. Whether you operate an e-shop or a physical store, Viva.com offers comprehensive solutions tailored to meet a wide range of business requirements.
1. Enabling Online Payments
To accept payments through your Viva.com account, ensure one of the following conditions applies:
You manage an e-shop or another online store.
You use platforms like WooCommerce, Shopify, or other Viva.com-supported platforms.
You operate a physical store or work as a freelancer.
Your business is a charitable organization or operates in the humanitarian sector.
You run a marketplace, allowing sellers to trade products via your platform.
2. Connecting your e-shop to viva.com
To link your online store with viva.com, you must open a business account. This enables you to fully leverage the platform's features and offer secure, reliable payment options to your customers.
3. Payment Security and 3D Secure
Viva.com adheres to the latest PSD2 security protocols, ensuring secure transactions for any checkout solution you choose. Additionally, the 3D Secure protocol is automatically active for your e-shop, providing an extra layer of protection for you and your customers.
4. Supported Currencies for Payments
Your customers can pay in their preferred currency, which is automatically converted to the currency of your viva.com business account by the card scheme. Ensure that the currency of your e-shop aligns with your viva.com account currency for smooth transactions.
5. Available Payment Methods
Viva.com supports a variety of payment methods, including debit and credit cards, e-wallets, and local payment solutions. Accept payments via:
Cards: Visa, Mastercard, Maestro, American Express, Diners, Discover, JCB.
Digital wallets: Apple Pay, Google Pay, PayPal, Klarna, BitPay.
Alternative Methods: Alipay, iDEAL, Sofort, MB WAY, Bancontact, Satispay, Trustly, Bluecode, EPS, IRIS, MB payment reference.
6. Interest-Free Installments
Viva.com plugins for WooCommerce, PrestaShop, OpenCart, and Magento offer the option for interest-free installments. To activate this feature, visit the Developer Portal, regardless of whether you use these plugins or a custom implementation. Once integration is complete, the installment payment field will appear during credit card checkout.
7. Technical Support and Assistance
If you encounter any technical issues, visit the Developer Portal for guidance. For further assistance, contact a Viva.com representative for prompt support.
With viva.com, you can seamlessly accept electronic payments and elevate your business operations. Explore the platform's robust features and enjoy a secure and efficient payment experience for both you and your customers.