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When I disconnect the wireless card terminal from the power, turns off. What should I do?

Updated over 2 weeks ago

If your card terminal stops working abruptly when it disconnects from the power, you should:

  1. Reinstall the card terminal’s battery

  2. Confirm that the plastic membrane on the battery has been removed

If, after the above, the problem persists, please contact one of our representatives for further verification stating the steps you have taken.

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