I denne artikkelen finner du all nødvendig informasjon for å bruke MOTO (manuell kortinntasting) i Viva.com terminalapplikasjonen.
With MOTO, you can manually process payments by entering the customer's card details, which is particularly useful for payments made over the phone.
💡 Useful Information!
Please note that, as a merchant, you are responsible for obtaining the customer's permission before using their card details to process a payment via MOTO (manual card entry).
MOTO er en spesiell funksjon som tilbys spesifikke forhandlerkategorier etter forespørsel. For å aktivere den, må du sende inn forespørselen til Kundestøtteteamet eller via e-post fra din registrerte e-postadresse til support@viva.com.
➥ Activate MOTO
Gitt at du har mottatt godkjenningen, kan MOTO-aktiveringen skje under det første oppsettet og aktiveringen av Viva.com terminalen.
To setup MOTO, after activating the app and allowing the mandatory permissions you reach the Setup your Viva.com Terminal screen.
Tap the Setup your Terminal button.
Tap Continue.
On the next screen, you can either connect an external device for chip & PIN transactions - if needed - or you can skip this step and setup later. Tap Continue.
On the MOTO screen, select the Activate MOTO option and Continue.
➥ MOTO Transaction
In order to enter card details manually, follow the steps below:
Select the "More" option from the main screen
Tap on "Payment Methods"
Choose "Enter card details"
Return to the main screen, enter the required payment amount and select the "Charge" button
On the "Enter customer card details" screen, enter customer's:
Card number
Expiration date
CVV
and select "Charge".
Upon successful completion of the transaction, a respective indication will be shown on the screen.