IRIS Smart Checkout lets customers in Greece pay online through their bank’s e-banking environment. At checkout, the customer selects IRIS, chooses their bank, logs in securely, and approves the payment.
IRIS is available for customers who have a valid e-bank account with a bank that supports IRIS.
Merchants registered in Greece are activated by default to accept IRIS payments.
➡️ Key benefits of offering IRIS Smart Checkout as a payment method are:
Easy to use: Customers do not need to enter card details. They complete the payment through their bank.
Availability: IRIS is a popular payment method within Greece and increases conversion for Greek merchants
Get started quickly: Merchants do not need to open an IRIS account.
➡️ Availability and payment details
Topic | Details |
Merchant account | Merchants do not need an IRIS account. |
Merchant country | Available for merchants registered in Greece only. |
Customer country | Available to customers in Greece only. |
Payment confirmation | IRIS payments are asynchronous. This means confirmation is not immediate and may take up to 20 minutes. Merchants need to set up webhooks to receive notifications for asynchronous payments. |
Refunds | Partial and full refunds are supported. |
Recurring payments | Not yet supported. |
Pre-authorizations | Not yet supported. |
Cross-currency payments | Not yet supported. |
Restricted MCC | All Merchant Categories are eligible to have IRIS activated. |
Pricing | See the pricing page for more information. |
Settlement | Customer payments are deposited the next day into your business account for confirmed successful transactions (statusId = F). |
➡️ How to activate IRIS
IRIS is activated by default, so no extra setup is required from the merchant.
➡️How to deactivate IRIS
To deactivate IRIS as a payment method, contact us via Live Chat.
➡️ Get Support
Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.




