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MB Way

MB Way Payment Method: Quick & safe payments

Updated over a month ago

MB WAY is a Portuguese interbank network. It is the largest interbank network in Portugal. It allows the customers of 21 participating banks (100% coverage in the Portuguese market) to transfer money. MB NET allows users to make payments through the Internet and it is set up for online shopping. The new method will be available in Card Not Present Transactions (eCommerce), from Smart Checkout Environment.

MB WAY is a payment method where the clients insert their mobile number (registered in the MB WAY system with an MB Card) and receive a validation message to authorize the payment.

To pay in stores, customers use a QR code.

➡️ Key benefits of offering MB Way as a payment method are:

  • Market share: 45% market share of e-commerce transactions in Portugal, with 100% of Portuguese banking customers eligible to use MB WAY

  • Large customer base: Over 3.5 million customers make 9 million purchases each month

  • Popularity: 57% of young adults use it for e-commerce purchases and 94% of MB WAY users always pay with MB WAY

  • Flexibility: There is no need for the users to carry bank cards

  • Easy to use: Consumers experience a seamless and secure experience

  • Availability: MB WAY is available in a wide range of countries

  • Get started quickly: There is no need for the merchant to have an account with MB WAY

How it works

Steps:

  1. At the online checkout, the customer selects MB WAY as their preferred payment method:

  2. The customer is then notified that they must complete the transaction from within their MB WAY app:

  3. Within the app, the payment should be listed within the My payments section:

  4. The customer simply navigates to this section to see the payment and click on ACCEPT:

  5. The customer can then select their preferred payment card before clicking on Accept purchase to complete the payment:

➡️ Details

  • Merchant's account: Merchants do not need to have an account with MB WAY. Customers must own a Portuguese Bank Account.

  • Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 4 minutes to receive payment confirmation. You need to set up webhooks to get notified for asynchronous payments

  • Refunds: Supports partial and full refunds

  • Recurring payments: Not yet supported

  • Pre-authorizations: Not yet supported

  • 0% Cashback: Not supported

  • MOTO: Not supported

  • Cancellation: Supports cancellation

  • Disputes: Supported

  • DCC: Not supported

  • Surcharge: Not supported

  • Tipping: Not supported

  • Installments: Not supported

  • Tokenization: No

  • Restricted MCC: None

  • Μerchant countries: Austria, Belgium, Croatia, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain

  • Customer countries: Portugal

  • Pricing: Please refer to our pricing page under the main navigation for more information.

  • Settlement: All settlement takes place next day for confirmed payments / successful transactions (i.e. have statusId = F)

  • Cross-currency payments: Not yet supported

  • Additional notes: The Email address and Customer Name fields within Smart Checkout are optional

How to activate:

Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via MB WAY.

  1. Sign in to your Viva.com.

  2. Click on Settings > API Access and scroll down to the MB WAY (Payment Method) section.

  3. Click on the Enable MB WAY as a payment method.

  4. MB WAY will be activated and an MB WAY ID allocated to you

If you would like to deactivate MB WAY, click on the Disable MB WAY as a payment method button.

➡️ Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!

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