The Payconiq platform connects banks, merchants, payment service providers, and consumers, to allow omnichannel payments online, in-store, by invoice, or peer-to-peer. It is an API-based platform, allowing for a fast connection and value-added services.
Consumers can download one of the stand-alone apps or use the Payconiq integration in their mobile banking apps (where available), according to their country of residence. They connect their bank account to the app and then can make payments to affiliated merchants by scanning a QR code, or to friends (by e-mail address or cellphone number).
➡️ Key benefits of offering Bancontact QR as a payment method are:
Ease of use: Customers experience a simple and seamless experience
Security: Payments are completed safely within the customers’ Payconiq or banking apps
Get started quickly: There is no need for the merchant to have an account with Payconiq
How it works
How it works
Steps:
At the checkout, the customer chooses Payconiq as their preferred payment method, optionally filling in the Email address and Customer Name. The customer can see the supported apps and then proceed to Payconiq:
A Payconiq QR code is generated, and the consumer is presented with instructions for how to complete the payment:
Once the QR code has been scanned, the Payconiq mobile app will continue with the payment in the app:
The consumer reviews the merchant details, order reference and payment amount before continuing:
The consumer verifies their identity to confirm the transaction:
The merchant will be notified of the successful transaction immediately afterwards:
How it works on POS
How it works on POS
On the POS terminal, the merchant selects (1) the QR code payment option > (2) the Payconiq payment method. The Payconiq QR code (3) is then displayed:
The customer then uses the Payconiq app on their mobile device to scan the QR code:
The customer completes the payment within their Payconiq app:
Once the customer has completed the payment on their device, a confirmation message is shown:
A confirmation message is also shown on the POS terminal:
➡️ Details
Merchant's account: Merchants do not need to have an account with Payconiq.
Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 20 minutes to receive payment confirmation. You need to set up webhooks to get notified for asynchronous payments
Refunds: Supports partial and full refunds
Recurring payments: Not yet supported
Pre-authorizations: Not yet supported
0% Cashback: Not supported
MOTO: Not supported
Cancellation: Supports cancellation
Disputes: Not supported
DCC: Not supported
Surcharge: Not supported
Tipping: Not supported
Installments: Not supported
Tokenization: No
Restricted MCC: Some Merchant Categories are not eligible to have Payconiq activated
Μerchant countries: Available for merchants registered in Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal & Spain
Customer countries: Available to customers in Belgium & Luxembourg only
Pricing: Please refer to our pricing page under the main navigation for more information
Settlement: Customer payments are deposited the next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
Cross-currency payments: Not yet supported
➡️How to activate Payconiq
All merchants are activated by default to accept payments for Payconiq, except for certain merchant categories.
➡️ Restricted Merchant Categories
Mcc
Mcc
6010 Member Financial Institution–Manual Cash Disbursements
6011 Member Financial Institution–Automated Cash Disbursements
6051 Quasi Cash–Merchant
7273 Dating Services
7297 Massage Parlors
7393 Detective Agencies, Protective Agencies, Security Services including Armored Cars, Guard Dogs
9223 Bail and Bond Payments
➡️ Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!