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I transferred funds to my Viva.com Account from another bank. When will the amount be available?

Applies only to customers in Eurozone countries

If you transfer funds to your Viva.com Account from another bank, the time it takes for the money to become available depends on the transfer type.

Transfer type

When will the funds be available?

Standard incoming bank transfer

Within 1–2 business days

SEPA Instant Bank Transfer

Within a few seconds

Haven't received your transfer?

If the expected processing time has passed and the funds have not been credited to your Viva.com Account, further assistance may be required.

Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.

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