Skip to main content
All CollectionsGetting startedAccount ManagementDeclarations and certificates
How do I get a balance certificate for my business account?
How do I get a balance certificate for my business account?
Updated over a month ago

Easily and quickly obtain a balance statement for your professional or personal viva.com account for any purpose. Follow the steps below to get the statement you need.


➡️Submit a Request via Email

To issue a balance statement, send an email to support@viva.com using the email address registered with your account.

➡️Required Information for Your Request

Include the following details in your email:

  • Full name and business name (if applicable)

  • Registration phone number

  • Business Tax ID (AFM)

  • Desired date for the balance statement (e.g., 28/03)

➡️Updates on Your Request

You will receive updates on the status of your request via email at the address you provided during registration.

Note: For personal accounts, you only need to include your full name, registration phone number, and the desired date in your request.

Did this answer your question?