MultiPath is a setting which allows a card terminal which is connected to Wi-Fi and to a mobile (cellular) network to complete a payment request more robustly.
The terminal will initially attempt to handle the request via Wi-Fi. If the Wi-Fi network is unavailable, the terminal will instead attempt the request via the mobile network. This allows a level of redundancy to ensure the request is handled successfully.
Note: Following such a handoff, the terminal will maintain the mobile data network as the primary connection for 10 minutes. After these 10 minutes, the primary network will be switched back to the Wi-Fi network
Supported devices
MultiPath functionality is available on the A910, A920 & A920 Pro terminal devices.
Activation
On the main POS screen, click on the hamburger menu at the top-left
Then click ‘System’
Then click ‘Settings’
You can then select the ‘Network Settings’ option
From here, ensure both Mobile network and Wi-Fi are connected, and then click the ‘Mobile network’ option
Lastly, ensure the ‘MultiPath’ toggle switch is enabled
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