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I am prompted to update the viva.com terminal and can no longer accept payments. What should I do?
I am prompted to update the viva.com terminal and can no longer accept payments. What should I do?
Updated over 2 weeks ago

The minimum supported version of the viva.com terminal is the 4.8.0.
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This means that your device* will be unable to accept payments unless you update the viva.com terminal to the latest version.

Steps to update viva.com terminal

  1. Open Google Play / App Store

  2. Search for "viva.com terminal"

  3. Tap on the "Update" button
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    ​*Smartphones and tablets running viva.com terminal

  • Ciontek CS30PRO

  • Ciontek CS30PRO with professional scanner

  • Ciontek CS50C

  • ​Mini Card Reader connected to Android devices via Bluetooth or USB

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