Android Terminals: Α920 Pro, A920, A910, Α80, A50, A77
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Ciontek Terminals: CS50C, Ciontek CS30PRO, Ciontek CS30PRO with professional scanner
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Prolin Terminals: S900, S800, D200
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Terminals VX520, VX675 - The process is not supported on these terminals, and you will need to perform the refund/cancellation through your account.
You can always refund/cancel a transaction through your account by selecting Sales → Transactions. Once you find the desired transaction, select Reversal to refund either part or the entire amount. See detailed instructions here.