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What is Remote Identity Verification?
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Remote authentication is a fast and secure process, specifically designed for business account users. In just a few steps and within minutes, you can complete your authentication, ensuring instant access to your services.


How it works?

  1. Login and verification option
    First, log in to your account and select "Remote Identity Verification"

  2. Use smartphone for convenience
    For a more direct experience, you can use your smartphone. This option offers higher image clarity and makes the process easier.

  3. Phone verification with OTP
    For the security of your information, in most cases you will receive a One Time Password (OTP) to confirm your phone number. This additional verification ensures that your information remains secure.

  4. Provide identification and selfie
    To successfully complete the process, you will need to take photos of your ID, passport or residence permit. Make sure the images are clear and include both sides of the document, if required. In addition, a selfie will confirm your identity, ensuring that your information is accurately verified.

  5. Instant completion

Once you submit your photos, the system will check the quality and, if the requirements are met, identification is completed instantly within minutes.


I do not have a camera on my computer. How can I complete the verification process?

The verification process requires the use of a camera, so you can easily complete the process via another device with a camera, such as a smartphone or tablet, if your computer doesn't have one.

With Viva.com, remote authentication is not only quick and easy, but also offers maximum security for your data, ensuring that your business account is up and running in no time!

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