To view details of all transactions related to your sales, i.e. money you receive from your customers:
Log in to your viva.com account
Select "Sales" and then "Sales Transactions"
You can see your transactions and the actions corresponding to each one in detail:
Info | It is available for all types of transactions giving you more information about the transactions. |
Allows you to view and print the receipt of a transaction. | |
Cancelled | It appears in red and is available for transactions that have not yet cleared, so that you can cancel them. |
Refund | It appears in green and only if a card charge has been cleared. Full or partial refund to the cardholder is possible. |
Charge | Appears only on pre-approved transactions of the same business day. You can select the amount you wish to charge, less than or equal to the pre-authorization amount. |
Repeat | Appears on card charges for which the cardholder has allowed recurring charges. The amount each time may be different. |