Skip to main content
How can I prevent disputes?
Updated over 2 months ago

There are some simple steps you can take to prevent your customers from disputing transactions:

  • Make sure you use the description field correctly for every item charged. This will appear on customer receipts.

  • Keep your customers informed about your company's return policy and post relevant information on your website.

  • Provide as much accurate information as possible about the delivery procedures for your products or services.

  • Make a contact phone number available for customers to contact you on.

  • Ensure that you keep as complete a record as possible of transactions.

Did this answer your question?