# Viva.com Support

> Welcome to viva.com Help Center

## Български

### Първи стъпки

- [Какво е Viva.com?](https://euhelp.viva.com/bg/articles/10221434-какво-е-viva-com.md): Viva.com, първата технологична банка в Европа
- [Основни причини да изберете Viva.com за вашия бизнес](https://euhelp.viva.com/bg/articles/10244710-основни-причини-да-изберете-viva-com-за-вашия-бизнес.md)
- [Viva.com срещу нашите конкуренти. Какво ни отличава в областта на платежните услуги.](https://euhelp.viva.com/bg/articles/10244721-viva-com-срещу-нашите-конкуренти-какво-ни-отличава-в-областта-на-платежните-услуги.md)
- [Viva.com – първата технологична банка в Европа за бизнеси | Често задавани въпроси](https://euhelp.viva.com/bg/articles/10493900-viva-com-първата-технологична-банка-в-европа-за-бизнеси-често-задавани-въпроси.md)
- [Мобилно приложение Viva.com](https://euhelp.viva.com/bg/articles/6615649-мобилно-приложение-viva-com.md)
- [Какви действия мога да извършвам чрез приложението си Viva.com?](https://euhelp.viva.com/bg/articles/4866184-какви-действия-мога-да-извършвам-чрез-приложението-си-viva-com.md)

### Изпращане и получаване на средства

- [Как мога да внеса средства във Viva.com Account?](https://euhelp.viva.com/bg/articles/4866034-как-мога-да-внеса-средства-във-viva-com-account.md): Бизнес - Транзакции - Сметка
- [Преведох средства към моя Viva.com акаунт от друга банка. Кога сумата ще бъде налична?](https://euhelp.viva.com/bg/articles/5802513-преведох-средства-към-моя-viva-com-акаунт-от-друга-банка-кога-сумата-ще-бъде-налична.md)
- [Депозирайте пари с карта](https://euhelp.viva.com/bg/articles/9583626-депозирайте-пари-с-карта.md)
- [Какво представлява услугата SEPA Direct Debit?](https://euhelp.viva.com/bg/articles/5187098-какво-представлява-услугата-sepa-direct-debit.md)
- [Мога ли да получа разписка за плащане от моята сметка?](https://euhelp.viva.com/bg/articles/4866605-мога-ли-да-получа-разписка-за-плащане-от-моята-сметка.md)

### Приемане на плащания

- [Приемане на плащания](https://euhelp.viva.com/bg/articles/10243304-приемане-на-плащания.md)
- [Как мога да приемам плащания от моите клиенти?](https://euhelp.viva.com/bg/articles/5245986-как-мога-да-приемам-плащания-от-моите-клиенти.md)
- [Къде мога да видя моите продажби?](https://euhelp.viva.com/bg/articles/8347774-къде-мога-да-видя-моите-продажби.md)
- [Как да намеря неуспешните си трансакции за продажба?](https://euhelp.viva.com/bg/articles/5119502-как-да-намеря-неуспешните-си-трансакции-за-продажба.md)
- [Осчетоводяване и скорост на плащания](https://euhelp.viva.com/bg/articles/8330296-осчетоводяване-и-скорост-на-плащания.md): Сетълмент и клиринг в реално време - Увеличете ликвидността си незабавно
- [Какво е Cashback?](https://euhelp.viva.com/bg/articles/8330279-какво-е-cashback.md)
- [Мога ли да приемам плащания с карти Diners/Discover през моя терминал за карти?](https://euhelp.viva.com/bg/articles/6104189-мога-ли-да-приемам-плащания-с-карти-diners-discover-през-моя-терминал-за-карти.md)
- [Имам проблеми с приемането на Amex, какво да правя?](https://euhelp.viva.com/bg/articles/4866235-имам-проблеми-с-приемането-на-amex-какво-да-правя.md)
- [Мога ли да приема трансакции, подписани от притежателя на картата върху разписката?](https://euhelp.viva.com/bg/articles/5121652-мога-ли-да-приема-трансакции-подписани-от-притежателя-на-картата-върху-разписката.md)
- [Имам проблеми с приемането на JCB, какво да направя?](https://euhelp.viva.com/bg/articles/5562745-имам-проблеми-с-приемането-на-jcb-какво-да-направя.md)
- [Първи стъпки с Payment Notifications/Известията за плащане](https://euhelp.viva.com/bg/articles/5219585-първи-стъпки-с-payment-notifications-известията-за-плащане.md)
- [Първи стъпки с Quick Pay](https://euhelp.viva.com/bg/articles/5221014-първи-стъпки-с-quick-pay.md)
- [Първи стъпки с виртуалния терминал](https://euhelp.viva.com/bg/articles/5248858-първи-стъпки-с-виртуалния-терминал.md)
- [Какъв е процесът на оспорване?](https://euhelp.viva.com/bg/articles/4866081-какъв-е-процесът-на-оспорване.md)
- [Как да следя процеса на оспорване?](https://euhelp.viva.com/bg/articles/4866180-как-да-следя-процеса-на-оспорване.md)
- [Какво трябва да направя, ако получа известие за оспорване?](https://euhelp.viva.com/bg/articles/4866179-какво-трябва-да-направя-ако-получа-известие-за-оспорване.md)
- [Как мога да предотвратя спорове?](https://euhelp.viva.com/bg/articles/4866181-как-мога-да-предотвратя-спорове.md)
- [Оспорвани транзакции - Ръководство за подаване на документи за търговци](https://euhelp.viva.com/bg/articles/4865958-оспорвани-транзакции-ръководство-за-подаване-на-документи-за-търговци.md)

### Дебитни карти

- [Отключете бизнес ефективността с бизнес картите на Viva.com](https://euhelp.viva.com/bg/articles/10243366-отключете-бизнес-ефективността-с-бизнес-картите-на-viva-com.md)
- [Активиране на дебитна карта](https://euhelp.viva.com/bg/articles/4866337-активиране-на-дебитна-карта.md)
- [Как мога да видя ПИН кода на дебитната си карта?](https://euhelp.viva.com/bg/articles/4866346-как-мога-да-видя-пин-кода-на-дебитната-си-карта.md)
- [Заключване на картата](https://euhelp.viva.com/bg/articles/8317026-заключване-на-картата.md)
- [Къде мога да видя данните за моята карта?](https://euhelp.viva.com/bg/articles/8317040-къде-мога-да-видя-данните-за-моята-карта.md)
- [Искам да изтрия дигиталната си карта](https://euhelp.viva.com/bg/articles/5148139-искам-да-изтрия-дигиталната-си-карта.md)
- [Как мога да получа сертификат за картодържател за моята карта?](https://euhelp.viva.com/bg/articles/8984776-как-мога-да-получа-сертификат-за-картодържател-за-моята-карта.md)
- [Какво означава кодът за грешка, който се появи, когато се опитвах да активирам картата си?](https://euhelp.viva.com/bg/articles/5119028-какво-означава-кодът-за-грешка-който-се-появи-когато-се-опитвах-да-активирам-картата-си.md)
- [Какво да направя, ако картата ми бъде открадната или загубена?](https://euhelp.viva.com/bg/articles/4866349-какво-да-направя-ако-картата-ми-бъде-открадната-или-загубена.md)
- [Как мога да проверя транзакциите, извършени с дебитна карта на служител?](https://euhelp.viva.com/bg/articles/4866593-как-мога-да-проверя-транзакциите-извършени-с-дебитна-карта-на-служител.md): Транзакции – Карта – Служител
- [Как мога да получа цифрова карта?](https://euhelp.viva.com/bg/articles/5151780-как-мога-да-получа-цифрова-карта.md)
- [Къде мога да използвам дигиталната карта?](https://euhelp.viva.com/bg/articles/5147873-къде-мога-да-използвам-дигиталната-карта.md)
- [Какво представлява дигиталната карта на служител от Viva.com?](https://euhelp.viva.com/bg/articles/9208334-какво-представлява-дигиталната-карта-на-служител-от-viva-com.md)
- [Не получих еднократната парола \(OTP\)](https://euhelp.viva.com/bg/articles/4866651-не-получих-еднократната-парола-otp.md)
- [Защо не мога да извършвам трансакции с картата си?](https://euhelp.viva.com/bg/articles/8885736-защо-не-мога-да-извършвам-трансакции-с-картата-си.md)
- [Как мога да тегля пари в брой с моята дебитна карта Viva.com?](https://euhelp.viva.com/bg/articles/8455469-как-мога-да-тегля-пари-в-брой-с-моята-дебитна-карта-viva-com.md)
- [Как мога да видя транзакциите, извършени с моята карта?](https://euhelp.viva.com/bg/articles/12991067-как-мога-да-видя-транзакциите-извършени-с-моята-карта.md)
- [Какво е Google Pay?](https://euhelp.viva.com/bg/articles/4866410-какво-е-google-pay.md)
- [Как да добавя своята Viva.com карта към Google Pay?](https://euhelp.viva.com/bg/articles/4866405-как-да-добавя-своята-viva-com-карта-към-google-pay.md)
- [Какво е Apple Pay?](https://euhelp.viva.com/bg/articles/4866335-какво-е-apple-pay.md)
- [Добавете Вашата Viva.com Debit Card към Apple Pay](https://euhelp.viva.com/bg/articles/4683433-добавете-вашата-viva-com-debit-card-към-apple-pay.md)
- [Какво е спор?](https://euhelp.viva.com/bg/articles/4900503-какво-е-спор.md)
- [Направих покупка с моята карта Viva.com, но не получих продукта/услугата. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/5241443-направих-покупка-с-моята-карта-viva-com-но-не-получих-продукта-услугата-какво-трябва-да-направя.md)
- [Бях таксуван за абонамент, който анулирах. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/5241622-бях-таксуван-за-абонамент-който-анулирах-какво-трябва-да-направя.md)
- [Не разпознавам таксуване по картата си. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/4866298-не-разпознавам-таксуване-по-картата-си-какво-трябва-да-направя.md): Транзакции - Спорове - Акаунт
- [При теглене на пари в брой, сумата не е отпусната. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/4866297-при-теглене-на-пари-в-брой-сумата-не-е-отпусната-какво-трябва-да-направя.md): Транзакции - Оспорвания - Карта
- [Бих искал възстановяване на сумата за покупка, която направих. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/4866631-бих-искал-възстановяване-на-сумата-за-покупка-която-направих-какво-трябва-да-направя.md)
- [Не получих сумата, която очаквах от търговеца. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/5241580-не-получих-сумата-която-очаквах-от-търговеца-какво-трябва-да-направя.md)
- [Как изисквам оспорване на транскация?](https://euhelp.viva.com/bg/articles/5241541-как-изисквам-оспорване-на-транскация.md)

### Viva.com Terminal app

- [Приложението Viva.com Terminal – Иновативното платежно решение за всеки бизнес](https://euhelp.viva.com/bg/articles/10204749-приложението-viva-com-terminal-иновативното-платежно-решение-за-всеки-бизнес.md)

### Устройства

- [Viva.com Terminal POS – Идеалният избор за модерни и сигурни плащания](https://euhelp.viva.com/bg/articles/10243018-viva-com-terminal-pos-идеалният-избор-за-модерни-и-сигурни-плащания.md)
- [Как мога да поръчам картов терминал?](https://euhelp.viva.com/bg/articles/8355483-как-мога-да-поръчам-картов-терминал.md)
- [Как мога да направя поръчка на терминал като съществуващ клиент?](https://euhelp.viva.com/bg/articles/9395436-как-мога-да-направя-поръчка-на-терминал-като-съществуващ-клиент.md)
- [Поръчка за терминал като гост](https://euhelp.viva.com/bg/articles/9395435-поръчка-за-терминал-като-гост.md)
- [Кога ще получа ПОС терминала, който поръчах?](https://euhelp.viva.com/bg/articles/4866200-кога-ще-получа-пос-терминала-който-поръчах.md)
- [Характеристики на терминалите](https://euhelp.viva.com/bg/articles/10214123-характеристики-на-терминалите.md)
- [Искания за предварителна доставка](https://euhelp.viva.com/bg/articles/10244698-искания-за-предварителна-доставка.md)
- [Как да проверите дали сте закупили или наели вашия терминал](https://euhelp.viva.com/bg/articles/11384685-как-да-проверите-дали-сте-закупили-или-наели-вашия-терминал.md)
- [Активиране на картови терминали Ciontek, Sunmi και PAX A8900](https://euhelp.viva.com/bg/articles/6951236-активиране-на-картови-терминали-ciontek-sunmi-και-pax-a8900.md): Как да активирате своя POS терминал Ciontek, Sunmi или PAX A8900
- [Активиране на терминал за карти PAX](https://euhelp.viva.com/bg/articles/10260425-активиране-на-терминал-за-карти-pax.md)
- [Активиране и сдвояване на Mini Card Reader \(синя светлина\)](https://euhelp.viva.com/bg/articles/5319517-активиране-и-сдвояване-на-mini-card-reader-синя-светлина.md)
- [Активиране и сдвояване на Pocket Card Terminal](https://euhelp.viva.com/bg/articles/5319577-активиране-и-сдвояване-на-pocket-card-terminal.md)
- [Как мога да активирам моя картов терминал D200/S800/S900?](https://euhelp.viva.com/bg/articles/4866198-как-мога-да-активирам-моя-картов-терминал-d200-s800-s900.md)
- [Как да активитам своя терминал Android Ethernet?](https://euhelp.viva.com/bg/articles/4664672-как-да-активитам-своя-терминал-android-ethernet.md)
- [USB хост кабел за Mini Card Reader \(blue lite\) и Pocket Card Terminal](https://euhelp.viva.com/bg/articles/4865941-usb-хост-кабел-за-mini-card-reader-blue-lite-и-pocket-card-terminal.md)
- [Как да стартирам нова партида \(batch\) на моя Android терминал?](https://euhelp.viva.com/bg/articles/5207303-как-да-стартирам-нова-партида-batch-на-моя-android-терминал.md)
- [Може ли терминалът за карти да бъде свързан безжично към принтера?](https://euhelp.viva.com/bg/articles/5123518-може-ли-терминалът-за-карти-да-бъде-свързан-безжично-към-принтера.md)
- [Мога ли да анулирам транзакция чрез терминала си?](https://euhelp.viva.com/bg/articles/4866524-мога-ли-да-анулирам-транзакция-чрез-терминала-си.md)
- [Четец на карти – Време до заспиване \(Sleep Timeout\)](https://euhelp.viva.com/bg/articles/10183679-четец-на-карти-време-до-заспиване-sleep-timeout.md)
- [Поддръжка на десетични суми](https://euhelp.viva.com/bg/articles/10204863-поддръжка-на-десетични-суми.md)
- [Функционалност MultiPath](https://euhelp.viva.com/bg/articles/10225090-функционалност-multipath.md)
- [Свързване с Wi-Fi](https://euhelp.viva.com/bg/articles/10221836-свързване-с-wi-fi.md)
- [Настройки за заключване](https://euhelp.viva.com/bg/articles/10222033-настройки-за-заключване.md)
- [Автоматично стартиране на приложението Viva.com Terminal](https://euhelp.viva.com/bg/articles/10225175-автоматично-стартиране-на-приложението-viva-com-terminal.md)
- [Настройки за заспиване](https://euhelp.viva.com/bg/articles/10225376-настройки-за-заспиване.md)
- [Pocket Card Terminal – Ръководство за употреба](https://euhelp.viva.com/bg/articles/4676612-pocket-card-terminal-ръководство-за-употреба.md)
- [Промяна на езика на ПОС](https://euhelp.viva.com/bg/articles/11477791-промяна-на-езика-на-пос.md)
- [Какви размери трябва да има термичната хартия на терминала на моята карта?](https://euhelp.viva.com/bg/articles/5121601-какви-размери-трябва-да-има-термичната-хартия-на-терминала-на-моята-карта.md)
- [За колко време мога да изплатя ПОС терминал?](https://euhelp.viva.com/bg/articles/5116404-за-колко-време-мога-да-изплатя-пос-терминал.md)
- [Бях ограбен/изгубих си терминала. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/5111137-бях-ограбен-изгубих-си-терминала-какво-трябва-да-направя.md)
- [Примерни касови бележки](https://euhelp.viva.com/bg/articles/10153460-примерни-касови-бележки.md)
- [Прекратяване на ПОС с месечно плащане](https://euhelp.viva.com/bg/articles/5214234-прекратяване-на-пос-с-месечно-плащане.md)
- [Отмяна на поръчка](https://euhelp.viva.com/bg/articles/10775063-отмяна-на-поръчка.md)
- [Подмяна на терминал поради неизправност](https://euhelp.viva.com/bg/articles/10775113-подмяна-на-терминал-поради-неизправност.md)
- [Обратна продажбена транзакция](https://euhelp.viva.com/bg/articles/11364406-обратна-продажбена-транзакция.md)
- [Прехвърляне на ПОС терминал](https://euhelp.viva.com/bg/articles/11205208-прехвърляне-на-пос-терминал.md)
- [Четящи карти периферни устройства – какво се поддържа \(и какво не\) от Viva.com Terminal App](https://euhelp.viva.com/bg/articles/11782632-четящи-карти-периферни-устройства-какво-се-поддържа-и-какво-не-от-viva-com-terminal-app.md)

### Smart Checkout

- [Ръководство за интегриране на Smart Checkout](https://euhelp.viva.com/bg/articles/10305230-ръководство-за-интегриране-на-smart-checkout.md)
- [Какво представлява E-commerce?](https://euhelp.viva.com/bg/articles/4866019-какво-представлява-e-commerce.md)
- [Приемайте плащания във вашия онлайн магазин с Viva.com](https://euhelp.viva.com/bg/articles/4933593-приемайте-плащания-във-вашия-онлайн-магазин-с-viva-com.md)
- [Какви са предимствата на Вашата онлайн платформа за разплащане?](https://euhelp.viva.com/bg/articles/4933802-какви-са-предимствата-на-вашата-онлайн-платформа-за-разплащане.md)
- [Нямам електронен магазин, мога ли да приемам плащания с карта?](https://euhelp.viva.com/bg/articles/4866583-нямам-електронен-магазин-мога-ли-да-приемам-плащания-с-карта.md)
- [Мога ли да използвам логото на Viva.com на моя уебсайт?](https://euhelp.viva.com/bg/articles/4866218-мога-ли-да-използвам-логото-на-viva-com-на-моя-уебсайт.md)
- [Smart Checkout – ЧЗВ](https://euhelp.viva.com/bg/articles/11496444-smart-checkout-чзв.md)
- [Първи стъпки със sandbox/demo акаунт](https://euhelp.viva.com/bg/articles/4914750-първи-стъпки-със-sandbox-demo-акаунт.md)
- [Как да регистрирате акаунт за производство \(в реално време\)](https://euhelp.viva.com/bg/articles/4914755-как-да-регистрирате-акаунт-за-производство-в-реално-време.md)
- [Как мога да намеря изходния код?](https://euhelp.viva.com/bg/articles/5119253-как-мога-да-намеря-изходния-код.md)
- [Къде да намерите идентификационни данни \(credentials\) за Smart Checkout.](https://euhelp.viva.com/bg/articles/10154697-къде-да-намерите-идентификационни-данни-credentials-за-smart-checkout.md)
- [Източник за онлайн плащания](https://euhelp.viva.com/bg/articles/10154969-източник-за-онлайн-плащания.md)
- [Източник за ISV](https://euhelp.viva.com/bg/articles/10155806-източник-за-isv.md)
- [Намерете своя Merchant ID и API Key](https://euhelp.viva.com/bg/articles/10154048-намерете-своя-merchant-id-и-api-key.md)

### Плъгини

- [Първи стъпки с плъгините на Viva.com](https://euhelp.viva.com/bg/articles/10365093-първи-стъпки-с-плъгините-на-viva-com.md)
- [Кои плъгини за е-търговия се поддържат?](https://euhelp.viva.com/bg/articles/4866425-кои-плъгини-за-е-търговия-се-поддържат.md)
- [Интегриране на Viva.com Smart Checkout plugin for Shopify](https://euhelp.viva.com/bg/articles/4808161-интегриране-на-viva-com-smart-checkout-plugin-for-shopify.md)
- [Интегриране на Viva.com Smart Checkout plugin for WooCommerce](https://euhelp.viva.com/bg/articles/4713377-интегриране-на-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Интегриране на Viva.com Smart Checkout plugin for PrestaShop](https://euhelp.viva.com/bg/articles/4910943-интегриране-на-viva-com-smart-checkout-plugin-for-prestashop.md)
- [Интегриране на Viva.com Smart Checkout plugin for Magento](https://euhelp.viva.com/bg/articles/4911024-интегриране-на-viva-com-smart-checkout-plugin-for-magento.md)
- [Къде мога да намеря регистрационните файлове за приставката Viva.com for WooCommerce“?](https://euhelp.viva.com/bg/articles/5126216-къде-мога-да-намеря-регистрационните-файлове-за-приставката-viva-com-for-woocommerce.md)
- [Shopware 6 плъгин Smart Checkout](https://euhelp.viva.com/bg/articles/11582428-shopware-6-плъгин-smart-checkout.md)

### Integrations

- [Интеграции](https://euhelp.viva.com/bg/articles/10248476-интеграции.md)
- [Интеграция с Viva.com Smart Checkout](https://euhelp.viva.com/bg/articles/4910884-интеграция-с-viva-com-smart-checkout.md)
- [Какво е верификация на картата?](https://euhelp.viva.com/bg/articles/8438657-какво-е-верификация-на-картата.md)

### ISV / Marketplace

- [Решения за Marketplace](https://euhelp.viva.com/bg/articles/4713558-решения-за-marketplace.md)

### Viva Advance Financing GR

- [Какво представлява Viva.com Advance Financing?](https://euhelp.viva.com/bg/articles/6266419-какво-представлява-viva-com-advance-financing.md)

### Сигурност

- [Как ви защитаваме](https://euhelp.viva.com/bg/articles/10477040-как-ви-защитаваме.md)
- [Имам подозрителен имейл, питайки за Viva.com инициали. Какво трябва да направя?](https://euhelp.viva.com/bg/articles/5157517-имам-подозрителен-имейл-питайки-за-viva-com-инициали-какво-трябва-да-направя.md)
- [В безопасност ли са парите ми?](https://euhelp.viva.com/bg/articles/4866242-в-безопасност-ли-са-парите-ми.md)
- [Какво трябва да направя, за да гарантирам безопасно и сигурно онлайн банкиране?](https://euhelp.viva.com/bg/articles/4866212-какво-трябва-да-направя-за-да-гарантирам-безопасно-и-сигурно-онлайн-банкиране.md)
- [Какво трябва да направя, за да гарантирам сигурното мобилно банкиране?](https://euhelp.viva.com/bg/articles/4866211-какво-трябва-да-направя-за-да-гарантирам-сигурното-мобилно-банкиране.md)
- [Защитена ли е личната ми информация?](https://euhelp.viva.com/bg/articles/4866241-защитена-ли-е-личната-ми-информация.md)
- [Бих искал личните ми данни / акаунта ми да бъдат изтрити](https://euhelp.viva.com/bg/articles/5106424-бих-искал-личните-ми-данни-акаунта-ми-да-бъдат-изтрити.md)
- [Споделяте ли мойте данни с трети страни?](https://euhelp.viva.com/bg/articles/5106461-споделяте-ли-мойте-данни-с-трети-страни.md)
- [Какви мои лични данни се събират?](https://euhelp.viva.com/bg/articles/5106480-какви-мои-лични-данни-се-събират.md)
- [Каква е политиката за бисквитките, прилагана от компанията?](https://euhelp.viva.com/bg/articles/5106490-каква-е-политиката-за-бисквитките-прилагана-от-компанията.md)
- [Какво е 3D Secure и как работи?](https://euhelp.viva.com/bg/articles/4866285-какво-е-3d-secure-и-как-работи.md)
- [Какво е PSD2?](https://euhelp.viva.com/bg/articles/4866178-какво-е-psd2.md)
- [Какво е SCA?](https://euhelp.viva.com/bg/articles/4866282-какво-е-sca.md)
- [Какви са правата ми, когато извършвам плащания в Европа?](https://euhelp.viva.com/bg/articles/4865956-какви-са-правата-ми-когато-извършвам-плащания-в-европа.md)

## Hrvatski

### Početak rada

- [Što je Viva.com?](https://euhelp.viva.com/hr/articles/10221434-sto-je-viva-com.md): Viva.com, prva tehnološka banka u Europi
- [Glavni razlozi zašto odabrati Viva.com za svoje poslovanje](https://euhelp.viva.com/hr/articles/10244710-glavni-razlozi-zasto-odabrati-viva-com-za-svoje-poslovanje.md)
- [Viva.com u odnosu na naše konkurente. Što nas izdvaja u uslugama plaćanja.](https://euhelp.viva.com/hr/articles/10244721-viva-com-u-odnosu-na-nase-konkurente-sto-nas-izdvaja-u-uslugama-placanja.md)
- [Viva.com - prva tehnološka banka u Europi za tvrtke - Česta pitanja](https://euhelp.viva.com/hr/articles/10493900-viva-com-prva-tehnoloska-banka-u-europi-za-tvrtke-cesta-pitanja.md)
- [Mobilna aplikacija Viva.com](https://euhelp.viva.com/hr/articles/6615649-mobilna-aplikacija-viva-com.md)
- [Koje radnje mogu obavljati putem svoje Viva.com aplikacije?](https://euhelp.viva.com/hr/articles/4866184-koje-radnje-mogu-obavljati-putem-svoje-viva-com-aplikacije.md)

### Slanje i primanje sredstava

- [Kako mogu uplatiti sredstva na svoj Viva.com račun?](https://euhelp.viva.com/hr/articles/4866034-kako-mogu-uplatiti-sredstva-na-svoj-viva-com-racun.md): Business - Transakcije - Račun
- [Kada ću zaprimiti novac na svoj Viva.com račun?](https://euhelp.viva.com/hr/articles/5802513-kada-cu-zaprimiti-novac-na-svoj-viva-com-racun.md)
- [Uplatite novac karticom](https://euhelp.viva.com/hr/articles/9583626-uplatite-novac-karticom.md)
- [Što je usluga SEPA Direct Debit?](https://euhelp.viva.com/hr/articles/5187098-sto-je-usluga-sepa-direct-debit.md)
- [Mogu li dobiti potvrdu o plaćanju sa svog računa?](https://euhelp.viva.com/hr/articles/4866605-mogu-li-dobiti-potvrdu-o-placanju-sa-svog-racuna.md)

### Prihvaćanje plaćanja

- [Prihvaćanje uplata](https://euhelp.viva.com/hr/articles/10243304-prihvacanje-uplata.md)
- [Kako mogu prihvatiti plaćanja od svojih kupaca?](https://euhelp.viva.com/hr/articles/5245986-kako-mogu-prihvatiti-placanja-od-svojih-kupaca.md)
- [Gdje mogu vidjeti svoje prodajne transakcije?](https://euhelp.viva.com/hr/articles/8347774-gdje-mogu-vidjeti-svoje-prodajne-transakcije.md)
- [Kako mogu pronaći svoje neuspjele prodajne transakcije?](https://euhelp.viva.com/hr/articles/5119502-kako-mogu-pronaci-svoje-neuspjele-prodajne-transakcije.md)
- [Brzina obračuna i namirenja sredstava](https://euhelp.viva.com/hr/articles/8330296-brzina-obracuna-i-namirenja-sredstava.md): Namira i carinjenje u stvarnom vremenu - odmah povećajte svoju likvidnost
- [Što je Cashback?](https://euhelp.viva.com/hr/articles/8330279-sto-je-cashback.md)
- [Mogu li prihvatiti plaćanja Diners/Discover karticama putem svog kartičnog terminala?](https://euhelp.viva.com/hr/articles/6104189-mogu-li-prihvatiti-placanja-diners-discover-karticama-putem-svog-karticnog-terminala.md)
- [Imam problema sa prihvaćanjem Amexa, što da radim?](https://euhelp.viva.com/hr/articles/4866235-imam-problema-sa-prihvacanjem-amexa-sto-da-radim.md)
- [Mogu li prihvatiti transakcije koje je vlasnik kartice potpisao na računu?](https://euhelp.viva.com/hr/articles/5121652-mogu-li-prihvatiti-transakcije-koje-je-vlasnik-kartice-potpisao-na-racunu.md)
- [Imam problema s prihvaćanjem JCB-a, što trebam učiniti?](https://euhelp.viva.com/hr/articles/5562745-imam-problema-s-prihvacanjem-jcb-a-sto-trebam-uciniti.md)
- [Započnite s Payment Notifications](https://euhelp.viva.com/hr/articles/5219585-zapocnite-s-payment-notifications.md)
- [Započnite s Quick Payom](https://euhelp.viva.com/hr/articles/5221014-zapocnite-s-quick-payom.md)
- [Početak rada s virtualnim terminalom](https://euhelp.viva.com/hr/articles/5248858-pocetak-rada-s-virtualnim-terminalom.md)
- [Što je proces spora?](https://euhelp.viva.com/hr/articles/4866081-sto-je-proces-spora.md)
- [Kako mogu pratiti proces spora?](https://euhelp.viva.com/hr/articles/4866180-kako-mogu-pratiti-proces-spora.md)
- [Što trebam učiniti ako primim obavijest o sporu?](https://euhelp.viva.com/hr/articles/4866179-sto-trebam-uciniti-ako-primim-obavijest-o-sporu.md)
- [Kako mogu spriječiti sporove?](https://euhelp.viva.com/hr/articles/4866181-kako-mogu-sprijeciti-sporove.md)
- [Sporne transakcije - Vodič za podnošenje dokumenata za trgovce](https://euhelp.viva.com/hr/articles/4865958-sporne-transakcije-vodic-za-podnosenje-dokumenata-za-trgovce.md)
- [Rješavanje sporova s Klarna-om](https://euhelp.viva.com/hr/articles/11002589-rjesavanje-sporova-s-klarna-om.md)

### Debitne kartice

- [Otključajte poslovnu učinkovitost s poslovnim karticama Viva.com](https://euhelp.viva.com/hr/articles/10243366-otkljucajte-poslovnu-ucinkovitost-s-poslovnim-karticama-viva-com.md)
- [Aktivacija debitne kartice](https://euhelp.viva.com/hr/articles/4866337-aktivacija-debitne-kartice.md)
- [Kako mogu vidjeti PIN svoje debitne kartice?](https://euhelp.viva.com/hr/articles/4866346-kako-mogu-vidjeti-pin-svoje-debitne-kartice.md)
- [Zaključaj karticu](https://euhelp.viva.com/hr/articles/8317026-zakljucaj-karticu.md)
- [Gdje mogu vidjeti detalje o svojoj kartici?](https://euhelp.viva.com/hr/articles/8317040-gdje-mogu-vidjeti-detalje-o-svojoj-kartici.md)
- [Želim izbrisati jednu od mojih digitalnih kartica](https://euhelp.viva.com/hr/articles/5148139-zelim-izbrisati-jednu-od-mojih-digitalnih-kartica.md)
- [Kako mogu dobiti potvrdu o vlasniku kartice za svoju karticu?](https://euhelp.viva.com/hr/articles/8984776-kako-mogu-dobiti-potvrdu-o-vlasniku-kartice-za-svoju-karticu.md)
- [Vodič za uobičajene kodove pogrešaka za aktivaciju kartice](https://euhelp.viva.com/hr/articles/5119028-vodic-za-uobicajene-kodove-pogresaka-za-aktivaciju-kartice.md)
- [Što da radim ako mi je kartica ukradena ili izgubljena?](https://euhelp.viva.com/hr/articles/4866349-sto-da-radim-ako-mi-je-kartica-ukradena-ili-izgubljena.md)
- [Kako mogu provjeriti transakcije izvršene debitnom karticom zaposlenika?](https://euhelp.viva.com/hr/articles/4866593-kako-mogu-provjeriti-transakcije-izvrsene-debitnom-karticom-zaposlenika.md): Transakcije - Kartica - Zaposlenik
- [Kako mogu dobiti digitalnu karticu?](https://euhelp.viva.com/hr/articles/5151780-kako-mogu-dobiti-digitalnu-karticu.md)
- [Gdje mogu koristiti digitalnu karticu?](https://euhelp.viva.com/hr/articles/5147873-gdje-mogu-koristiti-digitalnu-karticu.md)
- [Što je Viva.com digitalna kartica zaposlenika?](https://euhelp.viva.com/hr/articles/9208334-sto-je-viva-com-digitalna-kartica-zaposlenika.md)
- [Nisam primio OTP kod \(jednokratna SMS zaporka\)](https://euhelp.viva.com/hr/articles/4866651-nisam-primio-otp-kod-jednokratna-sms-zaporka.md)
- [Zašto ne mogu obaviti transakcije sa svojom karticom?](https://euhelp.viva.com/hr/articles/8885736-zasto-ne-mogu-obaviti-transakcije-sa-svojom-karticom.md)
- [Kako mogu podići gotovinu svojom Viva.com debitnom karticom?](https://euhelp.viva.com/hr/articles/8455469-kako-mogu-podici-gotovinu-svojom-viva-com-debitnom-karticom.md)
- [Kako mogu pregledati transakcije izvršene mojom karticom?](https://euhelp.viva.com/hr/articles/12991067-kako-mogu-pregledati-transakcije-izvrsene-mojom-karticom.md)
- [Što je Google Pay?](https://euhelp.viva.com/hr/articles/4866410-sto-je-google-pay.md)
- [Kako mogu dodati svoju Viva.com karticu na Google Pay?](https://euhelp.viva.com/hr/articles/4866405-kako-mogu-dodati-svoju-viva-com-karticu-na-google-pay.md)
- [Što je Apple Pay?](https://euhelp.viva.com/hr/articles/4866335-sto-je-apple-pay.md)
- [Dodajte svoju Viva.com debitnu karticu u Apple Pay](https://euhelp.viva.com/hr/articles/4683433-dodajte-svoju-viva-com-debitnu-karticu-u-apple-pay.md)
- [Što je prigovor?](https://euhelp.viva.com/hr/articles/4900503-sto-je-prigovor.md)
- [Obavio sam kupnju svojom Viva.com karticom, ali nisam primio proizvod/uslugu. Što da napravim?](https://euhelp.viva.com/hr/articles/5241443-obavio-sam-kupnju-svojom-viva-com-karticom-ali-nisam-primio-proizvod-uslugu-sto-da-napravim.md)
- [Naplaćena mi je pretplata koju sam otkazao. Što da radim?](https://euhelp.viva.com/hr/articles/5241622-naplacena-mi-je-pretplata-koju-sam-otkazao-sto-da-radim.md)
- [Ne prepoznajem terećenje na svojoj kartici. Što da napravim?](https://euhelp.viva.com/hr/articles/4866298-ne-prepoznajem-terecenje-na-svojoj-kartici-sto-da-napravim.md): Transakcije - Prigovori - Račun
- [Tijekom podizanja gotovine iznos nije isplaćen. Što da napravim?](https://euhelp.viva.com/hr/articles/4866297-tijekom-podizanja-gotovine-iznos-nije-isplacen-sto-da-napravim.md): Transakcije - Prigovori - Kartica
- [Želim povrat novca za obavljenu kupnju. Što da napravim?](https://euhelp.viva.com/hr/articles/4866631-zelim-povrat-novca-za-obavljenu-kupnju-sto-da-napravim.md)
- [Nisam primio povrat novca koji očekujem od prodavača. Što da napravim?](https://euhelp.viva.com/hr/articles/5241580-nisam-primio-povrat-novca-koji-ocekujem-od-prodavaca-sto-da-napravim.md)
- [Kako mogu zatražiti spor oko transakcije?](https://euhelp.viva.com/hr/articles/5241541-kako-mogu-zatraziti-spor-oko-transakcije.md)

### aplikacija terminala viva.com

- [Aplikacija Viva.com Terminal – Inovativno rješenje za plaćanje za svako poslovanje](https://euhelp.viva.com/hr/articles/10204749-aplikacija-viva-com-terminal-inovativno-rjesenje-za-placanje-za-svako-poslovanje.md)

### Uređaji

- [Viva.com Terminal POS – Idealno rješenje za moderne i sigurne transakcije](https://euhelp.viva.com/hr/articles/10243018-viva-com-terminal-pos-idealno-rjesenje-za-moderne-i-sigurne-transakcije.md)
- [Kako mogu naručiti kartični terminal?](https://euhelp.viva.com/hr/articles/8355483-kako-mogu-naruciti-karticni-terminal.md)
- [Kako mogu naručiti terminal kao postojeći kupac?](https://euhelp.viva.com/hr/articles/9395436-kako-mogu-naruciti-terminal-kao-postojeci-kupac.md)
- [Naručite terminal kao gost](https://euhelp.viva.com/hr/articles/9395435-narucite-terminal-kao-gost.md)
- [Kada ću primiti kartični terminal koji sam naručio?](https://euhelp.viva.com/hr/articles/4866200-kada-cu-primiti-karticni-terminal-koji-sam-narucio.md)
- [Funkcionalnosti POS terminala](https://euhelp.viva.com/hr/articles/10214123-funkcionalnosti-pos-terminala.md)
- [Zahtjevi prije isporuke](https://euhelp.viva.com/hr/articles/10244698-zahtjevi-prije-isporuke.md)
- [Kako provjeriti jeste li kupili ili unajmili svoj terminal](https://euhelp.viva.com/hr/articles/11384685-kako-provjeriti-jeste-li-kupili-ili-unajmili-svoj-terminal.md)
- [Aktivacija Ciontek, Sunmi i PAX A8900 kartičnih terminala](https://euhelp.viva.com/hr/articles/6951236-aktivacija-ciontek-sunmi-i-pax-a8900-karticnih-terminala.md): Kako aktivirati svoj Ciontek, Sunmi ili PAX A8900 POS terminal
- [Aktivacija PAX kartičnog terminala](https://euhelp.viva.com/hr/articles/10260425-aktivacija-pax-karticnog-terminala.md)
- [Aktivacija i uparivanje mini čitača kartica \(blue lite\)](https://euhelp.viva.com/hr/articles/5319517-aktivacija-i-uparivanje-mini-citaca-kartica-blue-lite.md)
- [Kako aktivirati Pocket Card Terminal?](https://euhelp.viva.com/hr/articles/5319577-kako-aktivirati-pocket-card-terminal.md)
- [Kako mogu aktivirati svoj D200/S800/S900 kartični terminal?](https://euhelp.viva.com/hr/articles/4866198-kako-mogu-aktivirati-svoj-d200-s800-s900-karticni-terminal.md)
- [Kako ću aktivirati svoj Android Ethernet kartični terminal?](https://euhelp.viva.com/hr/articles/4664672-kako-cu-aktivirati-svoj-android-ethernet-karticni-terminal.md)
- [USB Host kabel za Mini čitač kartica \(blue lite\) i Pocket terminal](https://euhelp.viva.com/hr/articles/4865941-usb-host-kabel-za-mini-citac-kartica-blue-lite-i-pocket-terminal.md)
- [Kako postaviti novi batch na mom Android terminalu?](https://euhelp.viva.com/hr/articles/5207303-kako-postaviti-novi-batch-na-mom-android-terminalu.md)
- [Može li se moj kartični terminal bežično povezati s pisačem?](https://euhelp.viva.com/hr/articles/5123518-moze-li-se-moj-karticni-terminal-bezicno-povezati-s-pisacem.md)
- [Mogu li otkazati transakciju putem svog terminala?](https://euhelp.viva.com/hr/articles/4866524-mogu-li-otkazati-transakciju-putem-svog-terminala.md)
- [Čitač kartica – Vrijeme do mirovanja \(Sleep Timeout\)](https://euhelp.viva.com/hr/articles/10183679-citac-kartica-vrijeme-do-mirovanja-sleep-timeout.md)
- [Podrška za decimalne iznose](https://euhelp.viva.com/hr/articles/10204863-podrska-za-decimalne-iznose.md)
- [Funkcionalnost MultiPath](https://euhelp.viva.com/hr/articles/10225090-funkcionalnost-multipath.md)
- [Povezivanje na Wi-Fi](https://euhelp.viva.com/hr/articles/10221836-povezivanje-na-wi-fi.md)
- [Postavke zaključavanja](https://euhelp.viva.com/hr/articles/10222033-postavke-zakljucavanja.md)
- [Automatsko pokretanje Viva.com Terminal aplikacije](https://euhelp.viva.com/hr/articles/10225175-automatsko-pokretanje-viva-com-terminal-aplikacije.md)
- [Postavke mirovanja](https://euhelp.viva.com/hr/articles/10225376-postavke-mirovanja.md)
- [Pocket Card Terminal – Vodič za korištenje](https://euhelp.viva.com/hr/articles/4676612-pocket-card-terminal-vodic-za-koristenje.md)
- [Promjena jezika POS uređaja](https://euhelp.viva.com/hr/articles/11477791-promjena-jezika-pos-uredaja.md)
- [Koje dimenzije treba imati termalni papir na mom kartičnom terminalu?](https://euhelp.viva.com/hr/articles/5121601-koje-dimenzije-treba-imati-termalni-papir-na-mom-karticnom-terminalu.md)
- [Na koliko dugo mogu iznajmiti terminal za kartice?](https://euhelp.viva.com/hr/articles/5116404-na-koliko-dugo-mogu-iznajmiti-terminal-za-kartice.md)
- [Opljačkan sam/izgubio sam kartični terminal. Što da radim?](https://euhelp.viva.com/hr/articles/5111137-opljackan-sam-izgubio-sam-karticni-terminal-sto-da-radim.md)
- [Primjeri računa s blagajne](https://euhelp.viva.com/hr/articles/10153460-primjeri-racuna-s-blagajne.md)
- [Prestanak POS-a s mjesečnim plaćanjem](https://euhelp.viva.com/hr/articles/5214234-prestanak-pos-a-s-mjesecnim-placanjem.md)
- [Otkazivanje narudžbe](https://euhelp.viva.com/hr/articles/10775063-otkazivanje-narudzbe.md)
- [Zamjena terminala zbog kvara](https://euhelp.viva.com/hr/articles/10775113-zamjena-terminala-zbog-kvara.md)
- [Storno prodajne transakcije](https://euhelp.viva.com/hr/articles/11364406-storno-prodajne-transakcije.md)
- [Prijenos POS terminala](https://euhelp.viva.com/hr/articles/11205208-prijenos-pos-terminala.md)
- [Uređaji za čitanje kartica – što je \(i nije\) podržano putem Viva.com Terminal App](https://euhelp.viva.com/hr/articles/11782632-uredaji-za-citanje-kartica-sto-je-i-nije-podrzano-putem-viva-com-terminal-app.md)

### Smart Checkout

- [Vodič za integraciju Smart Checkouta](https://euhelp.viva.com/hr/articles/10305230-vodic-za-integraciju-smart-checkouta.md)
- [Što je e-commerce?](https://euhelp.viva.com/hr/articles/4866019-sto-je-e-commerce.md)
- [Prihvaćajte uplate u svojoj web-trgovini uz Viva.com](https://euhelp.viva.com/hr/articles/4933593-prihvacajte-uplate-u-svojoj-web-trgovini-uz-viva-com.md)
- [Koje su prednosti vaše internetske platforme za plaćanje?](https://euhelp.viva.com/hr/articles/4933802-koje-su-prednosti-vase-internetske-platforme-za-placanje.md)
- [Nemam e-trgovinu, mogu li zaprimati kartična plaćanja?](https://euhelp.viva.com/hr/articles/4866583-nemam-e-trgovinu-mogu-li-zaprimati-karticna-placanja.md)
- [Mogu li koristiti logotip Viva.com na svojoj web stranici?](https://euhelp.viva.com/hr/articles/4866218-mogu-li-koristiti-logotip-viva-com-na-svojoj-web-stranici.md)
- [Najčešća pitanja o Smart Checkout-u](https://euhelp.viva.com/hr/articles/11496444-najcesca-pitanja-o-smart-checkout-u.md)
- [Pokretanje sa sandbox/ demo računom](https://euhelp.viva.com/hr/articles/4914750-pokretanje-sa-sandbox-demo-racunom.md)
- [Kako se registrirati za račun u produkcijskom \(live\) okruženju](https://euhelp.viva.com/hr/articles/4914755-kako-se-registrirati-za-racun-u-produkcijskom-live-okruzenju.md)
- [Gdje mogu pronaći izvorni kod?](https://euhelp.viva.com/hr/articles/5119253-gdje-mogu-pronaci-izvorni-kod.md)
- [Gdje pronaći vjerodajnice za Smart Checkout](https://euhelp.viva.com/hr/articles/10154697-gdje-pronaci-vjerodajnice-za-smart-checkout.md)
- [Izvor za online plaćanja](https://euhelp.viva.com/hr/articles/10154969-izvor-za-online-placanja.md)
- [Izvor za ISV](https://euhelp.viva.com/hr/articles/10155806-izvor-za-isv.md)
- [Pronađite svoj Merchant ID i API Ključ](https://euhelp.viva.com/hr/articles/10154048-pronadite-svoj-merchant-id-i-api-kljuc.md)

### Plugin

- [Početak rada s Viva.com dodacima](https://euhelp.viva.com/hr/articles/10365093-pocetak-rada-s-viva-com-dodacima.md)
- [Koji e-commerce dodaci su podržani?](https://euhelp.viva.com/hr/articles/4866425-koji-e-commerce-dodaci-su-podrzani.md)
- [Integracija Viva.com Smart Checkout i Shopify Plugina](https://euhelp.viva.com/hr/articles/4808161-integracija-viva-com-smart-checkout-i-shopify-plugina.md)
- [Integracija Viva.com Smart Checkout s WooCommerceom](https://euhelp.viva.com/hr/articles/4713377-integracija-viva-com-smart-checkout-s-woocommerceom.md)
- [Integracija Viva.com Smart Checkout i PrestaShop Plugina](https://euhelp.viva.com/hr/articles/4910943-integracija-viva-com-smart-checkout-i-prestashop-plugina.md)
- [“Kako mogu integrirati svoj Viva.com Smart Checkout račun i Magento Plugin?”](https://euhelp.viva.com/hr/articles/4911024-kako-mogu-integrirati-svoj-viva-com-smart-checkout-racun-i-magento-plugin.md)
- [Gdje mogu pronaći zapise za dodatak "Viva.com smart Checkout for WooCommerce"?](https://euhelp.viva.com/hr/articles/5126216-gdje-mogu-pronaci-zapise-za-dodatak-viva-com-smart-checkout-for-woocommerce.md)
- [Shopware 6 Smart Checkout dodatak](https://euhelp.viva.com/hr/articles/11582428-shopware-6-smart-checkout-dodatak.md)

### Integrations

- [Integracije](https://euhelp.viva.com/hr/articles/10248476-integracije.md)
- [Integriranje s Viva.com Smart Checkoutom](https://euhelp.viva.com/hr/articles/4910884-integriranje-s-viva-com-smart-checkoutom.md)
- [Što je verifikacija kartice?](https://euhelp.viva.com/hr/articles/8438657-sto-je-verifikacija-kartice.md)

### ISV / Tržište

- [Marketplace rješenja](https://euhelp.viva.com/hr/articles/4713558-marketplace-rjesenja.md)

### Viva Advance Financing GR

- [Što je Viva.com Advance Financing?](https://euhelp.viva.com/hr/articles/6266419-sto-je-viva-com-advance-financing.md)

### Sigurnost

- [Kako vas štitimo](https://euhelp.viva.com/hr/articles/10477040-kako-vas-stitimo.md)
- [Dobio sam sumnjivu e-poštu u kojem se traže vjerodajnice Viva.coma. Što da radim?](https://euhelp.viva.com/hr/articles/5157517-dobio-sam-sumnjivu-e-postu-u-kojem-se-traze-vjerodajnice-viva-coma-sto-da-radim.md)
- [Jesu li moja sredstva na sigurnome?](https://euhelp.viva.com/hr/articles/4866242-jesu-li-moja-sredstva-na-sigurnome.md)
- [Što trebam učiniti kako bih osigurao sigurno i zaštićeno internetsko bankarstvo?](https://euhelp.viva.com/hr/articles/4866212-sto-trebam-uciniti-kako-bih-osigurao-sigurno-i-zasticeno-internetsko-bankarstvo.md)
- [Što trebam učiniti kako bih osigurao sigurno mobilno bankarstvo?](https://euhelp.viva.com/hr/articles/4866211-sto-trebam-uciniti-kako-bih-osigurao-sigurno-mobilno-bankarstvo.md)
- [Jesu li moji osobni podaci sigurni?](https://euhelp.viva.com/hr/articles/4866241-jesu-li-moji-osobni-podaci-sigurni.md)
- [Želio bih da se moji osobni podaci/moj račun izbrišu](https://euhelp.viva.com/hr/articles/5106424-zelio-bih-da-se-moji-osobni-podaci-moj-racun-izbrisu.md)
- [Dijelite li moje podatke s trećim stranama?](https://euhelp.viva.com/hr/articles/5106461-dijelite-li-moje-podatke-s-trecim-stranama.md)
- [Koji se moji osobni podaci prikupljaju?](https://euhelp.viva.com/hr/articles/5106480-koji-se-moji-osobni-podaci-prikupljaju.md)
- [Koja Pravila o kolačićima primjenjuje vaša tvrtka?](https://euhelp.viva.com/hr/articles/5106490-koja-pravila-o-kolacicima-primjenjuje-vasa-tvrtka.md)
- [Što je 3D Secure i kako funkcionira?](https://euhelp.viva.com/hr/articles/4866285-sto-je-3d-secure-i-kako-funkcionira.md)
- [Što je PSD2?](https://euhelp.viva.com/hr/articles/4866178-sto-je-psd2.md)
- [Što je SCA?](https://euhelp.viva.com/hr/articles/4866282-sto-je-sca.md)
- [Koja su moja prava pri plaćanju u Europi?](https://euhelp.viva.com/hr/articles/4865956-koja-su-moja-prava-pri-placanju-u-europi.md)

## Čeština

### Začínáme

- [Co je Viva.com?](https://euhelp.viva.com/cs/articles/10221434-co-je-viva-com.md): Viva.com, první tech banka v Evropě
- [Hlavní důvody, proč si pro své podnikání vybrat Viva.com](https://euhelp.viva.com/cs/articles/10244710-hlavni-duvody-proc-si-pro-sve-podnikani-vybrat-viva-com.md)
- [Viva.com vs. naši konkurenti. Čím se odlišujeme v oblasti platebních služeb.](https://euhelp.viva.com/cs/articles/10244721-viva-com-vs-nasi-konkurenti-cim-se-odlisujeme-v-oblasti-platebnich-sluzeb.md)
- [Viva.com - první Tech-Bank v Evropě pro právnické osoby - Časté dotazy](https://euhelp.viva.com/cs/articles/10493900-viva-com-prvni-tech-bank-v-evrope-pro-pravnicke-osoby-caste-dotazy.md)
- [Mobilní aplikace Viva.com](https://euhelp.viva.com/cs/articles/6615649-mobilni-aplikace-viva-com.md)
- [Jaké akce mohu provádět prostřednictvím své aplikace Viva.com?](https://euhelp.viva.com/cs/articles/4866184-jake-akce-mohu-provadet-prostrednictvim-sve-aplikace-viva-com.md)

### Odesílání a příjem prostředků

- [Vklad peněz pomocí karty](https://euhelp.viva.com/cs/articles/9583626-vklad-penez-pomoci-karty.md)
- [Mohu získat potvrzení o platbě ze svého účtu?](https://euhelp.viva.com/cs/articles/4866605-mohu-ziskat-potvrzeni-o-platbe-ze-sveho-uctu.md)

### Přijímání plateb

- [Přijímání plateb](https://euhelp.viva.com/cs/articles/10243304-prijimani-plateb.md)
- [Jak mohu přijímat platby od svých zákazníků?](https://euhelp.viva.com/cs/articles/5245986-jak-mohu-prijimat-platby-od-svych-zakazniku.md)
- [Kde mohu vidět své prodejní transakce?](https://euhelp.viva.com/cs/articles/8347774-kde-mohu-videt-sve-prodejni-transakce.md)
- [Jak najdu své neúspěšné prodejní transakce?](https://euhelp.viva.com/cs/articles/5119502-jak-najdu-sve-neuspesne-prodejni-transakce.md)
- [Rychlost zúčtování a vypořádání plateb](https://euhelp.viva.com/cs/articles/8330296-rychlost-zuctovani-a-vyporadani-plateb.md): Vypořádání a zúčtování v reálném čase - Okamžitě zvyšte svou likviditu
- [Co je Cashback?](https://euhelp.viva.com/cs/articles/8330279-co-je-cashback.md)
- [Mohu přijímat platby kartami Diners/ Discover prostřednictvím svého platebního terminálu?](https://euhelp.viva.com/cs/articles/6104189-mohu-prijimat-platby-kartami-diners-discover-prostrednictvim-sveho-platebniho-terminalu.md)
- [Mám problémy s přijímáním karet Amex, co mám dělat?](https://euhelp.viva.com/cs/articles/4866235-mam-problemy-s-prijimanim-karet-amex-co-mam-delat.md)
- [Mohu přijímat transakce podepsané držitelem karty na stvrzence?](https://euhelp.viva.com/cs/articles/5121652-mohu-prijimat-transakce-podepsane-drzitelem-karty-na-stvrzence.md)
- [Mám problémy s akceptací JCB, co mám dělat?](https://euhelp.viva.com/cs/articles/5562745-mam-problemy-s-akceptaci-jcb-co-mam-delat.md)
- [Začínáme s Oznámeními o platbách \(Payment Notifications\)](https://euhelp.viva.com/cs/articles/5219585-zaciname-s-oznamenimi-o-platbach-payment-notifications.md)
- [Začínáme s Quick Pay](https://euhelp.viva.com/cs/articles/5221014-zaciname-s-quick-pay.md)
- [Začínáme s virtuálním terminálem](https://euhelp.viva.com/cs/articles/5248858-zaciname-s-virtualnim-terminalem.md)
- [Jaký je proces řešení sporů?](https://euhelp.viva.com/cs/articles/4866081-jaky-je-proces-reseni-sporu.md)
- [Jak mohu sledovat průběh sporu?](https://euhelp.viva.com/cs/articles/4866180-jak-mohu-sledovat-prubeh-sporu.md)
- [Co mám dělat, když obdržím oznámení o sporu?](https://euhelp.viva.com/cs/articles/4866179-co-mam-delat-kdyz-obdrzim-oznameni-o-sporu.md)
- [Jak mohu předejít sporům?](https://euhelp.viva.com/cs/articles/4866181-jak-mohu-predejit-sporum.md)
- [Sporné transakce - Průvodce podáváním dokumentů pro obchodníky](https://euhelp.viva.com/cs/articles/4865958-sporne-transakce-pruvodce-podavanim-dokumentu-pro-obchodniky.md)
- [Řešení sporů s Klarna](https://euhelp.viva.com/cs/articles/11002589-reseni-sporu-s-klarna.md)

### Debetní karty

- [Odemkněte efektivitu podnikání s podnikatelskými kartami Viva.com](https://euhelp.viva.com/cs/articles/10243366-odemknete-efektivitu-podnikani-s-podnikatelskymi-kartami-viva-com.md)
- [Aktivace debetní karty](https://euhelp.viva.com/cs/articles/4866337-aktivace-debetni-karty.md)
- [Jak mohu zobrazit PIN své debetní karty?](https://euhelp.viva.com/cs/articles/4866346-jak-mohu-zobrazit-pin-sve-debetni-karty.md)
- [Zablokování karty](https://euhelp.viva.com/cs/articles/8317026-zablokovani-karty.md)
- [Kde mohu najít údaje o své kartě?](https://euhelp.viva.com/cs/articles/8317040-kde-mohu-najit-udaje-o-sve-karte.md)
- [Chci vymazat jednu ze svých digitálních karet](https://euhelp.viva.com/cs/articles/5148139-chci-vymazat-jednu-ze-svych-digitalnich-karet.md)
- [Jak mohu získat certifikát držitele karty?](https://euhelp.viva.com/cs/articles/8984776-jak-mohu-ziskat-certifikat-drzitele-karty.md)
- [Co znamená chybový kód, který se objevil při pokusu o aktivaci karty?](https://euhelp.viva.com/cs/articles/5119028-co-znamena-chybovy-kod-ktery-se-objevil-pri-pokusu-o-aktivaci-karty.md)
- [Co mám dělat, když mi byla karta ukradena nebo ztracena?](https://euhelp.viva.com/cs/articles/4866349-co-mam-delat-kdyz-mi-byla-karta-ukradena-nebo-ztracena.md)
- [Jak mohu zkontrolovat transakce provedené zaměstnaneckou debetní kartou?](https://euhelp.viva.com/cs/articles/4866593-jak-mohu-zkontrolovat-transakce-provedene-zamestnaneckou-debetni-kartou.md): Transakce – Karta – Zaměstnanec
- [Jak mohu získat digitální kartu?](https://euhelp.viva.com/cs/articles/5151780-jak-mohu-ziskat-digitalni-kartu.md)
- [Kde mohu digitální kartu používat?](https://euhelp.viva.com/cs/articles/5147873-kde-mohu-digitalni-kartu-pouzivat.md)
- [Co je digitální karta zaměstnance Viva.com?](https://euhelp.viva.com/cs/articles/9208334-co-je-digitalni-karta-zamestnance-viva-com.md)
- [Neobdržel/a jsem jednorázové heslo \(OTP\)](https://euhelp.viva.com/cs/articles/4866651-neobdrzel-a-jsem-jednorazove-heslo-otp.md)
- [Proč nemohu provádět transakce kartou?](https://euhelp.viva.com/cs/articles/8885736-proc-nemohu-provadet-transakce-kartou.md)
- [Jak mohu vybírat hotovost pomocí své debetní karty Viva.com?](https://euhelp.viva.com/cs/articles/8455469-jak-mohu-vybirat-hotovost-pomoci-sve-debetni-karty-viva-com.md)
- [Jak mohu zobrazit transakce provedené mou kartou?](https://euhelp.viva.com/cs/articles/12991067-jak-mohu-zobrazit-transakce-provedene-mou-kartou.md)
- [Co je to Google Pay?](https://euhelp.viva.com/cs/articles/4866410-co-je-to-google-pay.md)
- [Jak přidám svoji Viva.com kartu do Google Pay?](https://euhelp.viva.com/cs/articles/4866405-jak-pridam-svoji-viva-com-kartu-do-google-pay.md)
- [Co je to Apple Pay?](https://euhelp.viva.com/cs/articles/4866335-co-je-to-apple-pay.md)
- [Přidejte svou debetní kartu Viva.com do Apple Pay](https://euhelp.viva.com/cs/articles/4683433-pridejte-svou-debetni-kartu-viva-com-do-apple-pay.md)
- [Co je spor?](https://euhelp.viva.com/cs/articles/4900503-co-je-spor.md)
- [Nakoupil/a jsem pomocí Viva.com karty, ale produkt/službu jsem neobdržel/a. Co mám dělat?](https://euhelp.viva.com/cs/articles/5241443-nakoupil-a-jsem-pomoci-viva-com-karty-ale-produkt-sluzbu-jsem-neobdrzel-a-co-mam-delat.md)
- [Bylo mi účtováno předplatné, které jsem zrušil/a. Co mám dělat?](https://euhelp.viva.com/cs/articles/5241622-bylo-mi-uctovano-predplatne-ktere-jsem-zrusil-a-co-mam-delat.md)
- [Na své kartě nerozpoznávám platbu. Co mám udělat?](https://euhelp.viva.com/cs/articles/4866298-na-sve-karte-nerozpoznavam-platbu-co-mam-udelat.md): Transakce - Reklamace - Účet
- [Při výběru hotovosti nebyla částka vydána. Co mám dělat?](https://euhelp.viva.com/cs/articles/4866297-pri-vyberu-hotovosti-nebyla-castka-vydana-co-mam-delat.md): Transakce - Reklamace - Karta
- [Chtěl/a bych vrátit peníze za nákup, který jsem provedl/a. Co mám udělat?](https://euhelp.viva.com/cs/articles/4866631-chtel-a-bych-vratit-penize-za-nakup-ktery-jsem-provedl-a-co-mam-udelat.md)
- [Od obchodníka jsem neobdržel očekávané vrácení peněz. Co mám dělat?](https://euhelp.viva.com/cs/articles/5241580-od-obchodnika-jsem-neobdrzel-ocekavane-vraceni-penez-co-mam-delat.md)
- [Jak mohu požádat o spor o transakci?](https://euhelp.viva.com/cs/articles/5241541-jak-mohu-pozadat-o-spor-o-transakci.md)

### Aplikace viva.com Terminal

- [Aplikace Viva.com Terminal – Inovativní platební řešení pro každé podnikání](https://euhelp.viva.com/cs/articles/10204749-aplikace-viva-com-terminal-inovativni-platebni-reseni-pro-kazde-podnikani.md)

### Zařízení

- [Viva.com Terminal POS – Ideální volba pro moderní a bezpečné transakce](https://euhelp.viva.com/cs/articles/10243018-viva-com-terminal-pos-idealni-volba-pro-moderni-a-bezpecne-transakce.md)
- [Jak si mohu objednat platební terminál?](https://euhelp.viva.com/cs/articles/8355483-jak-si-mohu-objednat-platebni-terminal.md)
- [Jak mohu jako stávající zákazník zadat objednávku terminálu?](https://euhelp.viva.com/cs/articles/9395436-jak-mohu-jako-stavajici-zakaznik-zadat-objednavku-terminalu.md)
- [Zadejte objednávku terminálu jako host](https://euhelp.viva.com/cs/articles/9395435-zadejte-objednavku-terminalu-jako-host.md)
- [Kdy obdržím objednaný platební terminál?](https://euhelp.viva.com/cs/articles/4866200-kdy-obdrzim-objednany-platebni-terminal.md)
- [Funkce terminálů](https://euhelp.viva.com/cs/articles/10214123-funkce-terminalu.md)
- [Požadavky před dodáním](https://euhelp.viva.com/cs/articles/10244698-pozadavky-pred-dodanim.md)
- [Jak zjistit, zda jste si terminál zakoupili nebo pronajali](https://euhelp.viva.com/cs/articles/11384685-jak-zjistit-zda-jste-si-terminal-zakoupili-nebo-pronajali.md)
- [Aktivace platebních terminálů Ciontek, Sunmi a PAX A8900](https://euhelp.viva.com/cs/articles/6951236-aktivace-platebnich-terminalu-ciontek-sunmi-a-pax-a8900.md): Jak aktivovat POS terminál Ciontek, Sunmi nebo PAX A8900
- [Aktivace platebního terminálu PAX](https://euhelp.viva.com/cs/articles/10260425-aktivace-platebniho-terminalu-pax.md)
- [Aktivace a spárování Mini Card Reader \(blue lite\)](https://euhelp.viva.com/cs/articles/5319517-aktivace-a-sparovani-mini-card-reader-blue-lite.md)
- [Aktivace a spárování Pocket Card Terminal](https://euhelp.viva.com/cs/articles/5319577-aktivace-a-sparovani-pocket-card-terminal.md)
- [Jak mohu aktivovat svůj platební terminál D200/S800/S900?](https://euhelp.viva.com/cs/articles/4866198-jak-mohu-aktivovat-svuj-platebni-terminal-d200-s800-s900.md)
- [Jak mohu aktivovat platební terminál Android Ethernet?](https://euhelp.viva.com/cs/articles/4664672-jak-mohu-aktivovat-platebni-terminal-android-ethernet.md)
- [USB Host kabel pro Mini čtečku karet \(blue lite\) a Pocket platební terminál](https://euhelp.viva.com/cs/articles/4865941-usb-host-kabel-pro-mini-ctecku-karet-blue-lite-a-pocket-platebni-terminal.md)
- [Jak nastavit novou dávku \(batch\) na mém Android terminálu?](https://euhelp.viva.com/cs/articles/5207303-jak-nastavit-novou-davku-batch-na-mem-android-terminalu.md)
- [Může být můj platební terminál připojen k tiskárně bezdrátově?](https://euhelp.viva.com/cs/articles/5123518-muze-byt-muj-platebni-terminal-pripojen-k-tiskarne-bezdratove.md)
- [Mohu zrušit transakci přes svůj terminál?](https://euhelp.viva.com/cs/articles/4866524-mohu-zrusit-transakci-pres-svuj-terminal.md)
- [Čtečka karet – Časový limit spánku \(Sleep Timeout\)](https://euhelp.viva.com/cs/articles/10183679-ctecka-karet-casovy-limit-spanku-sleep-timeout.md)
- [Podpora desetinných částek](https://euhelp.viva.com/cs/articles/10204863-podpora-desetinnych-castek.md)
- [Funkce MultiPath](https://euhelp.viva.com/cs/articles/10225090-funkce-multipath.md)
- [Připojení k Wi-Fi](https://euhelp.viva.com/cs/articles/10221836-pripojeni-k-wi-fi.md)
- [Nastavení zámku](https://euhelp.viva.com/cs/articles/10222033-nastaveni-zamku.md)
- [Automatické spuštění aplikace Viva.com Terminal](https://euhelp.viva.com/cs/articles/10225175-automaticke-spusteni-aplikace-viva-com-terminal.md)
- [Nastavení spánku](https://euhelp.viva.com/cs/articles/10225376-nastaveni-spanku.md)
- [Pocket Card Terminal - Uživatelská příručka](https://euhelp.viva.com/cs/articles/4676612-pocket-card-terminal-uzivatelska-prirucka.md)
- [Změna jazyka POS terminálu](https://euhelp.viva.com/cs/articles/11477791-zmena-jazyka-pos-terminalu.md)
- [Jaké rozměry by měl mít termální papír pro platební terminál?](https://euhelp.viva.com/cs/articles/5121601-jake-rozmery-by-mel-mit-termalni-papir-pro-platebni-terminal.md)
- [Na jak dlouho si mohu pronajmout platební terminál?](https://euhelp.viva.com/cs/articles/5116404-na-jak-dlouho-si-mohu-pronajmout-platebni-terminal.md)
- [Byl jsem okraden/ztratil jsem platební terminál. Co mám dělat?](https://euhelp.viva.com/cs/articles/5111137-byl-jsem-okraden-ztratil-jsem-platebni-terminal-co-mam-delat.md)
- [Příklady účtenek z pokladny](https://euhelp.viva.com/cs/articles/10153460-priklady-uctenek-z-pokladny.md)
- [Ukončení POS s měsíční platbou](https://euhelp.viva.com/cs/articles/5214234-ukonceni-pos-s-mesicni-platbou.md)
- [Zrušení objednávky](https://euhelp.viva.com/cs/articles/10775063-zruseni-objednavky.md)
- [Výměna terminálu z důvodu poruchy](https://euhelp.viva.com/cs/articles/10775113-vymena-terminalu-z-duvodu-poruchy.md)
- [Storno prodejní transakce](https://euhelp.viva.com/cs/articles/11364406-storno-prodejni-transakce.md)
- [Přenos z POS terminálu](https://euhelp.viva.com/cs/articles/11205208-prenos-z-pos-terminalu.md)
- [Zařízení pro čtení karet – co je \(a není\) podporováno aplikací Viva.com Terminal App](https://euhelp.viva.com/cs/articles/11782632-zarizeni-pro-cteni-karet-co-je-a-neni-podporovano-aplikaci-viva-com-terminal-app.md)

### Platební brána Smart Checkout

- [Průvodce integrací služby Smart Checkout](https://euhelp.viva.com/cs/articles/10305230-pruvodce-integraci-sluzby-smart-checkout.md)
- [Co je to e-commerce?](https://euhelp.viva.com/cs/articles/4866019-co-je-to-e-commerce.md)
- [Přijímejte platby ve svém e-shopu s Viva.com](https://euhelp.viva.com/cs/articles/4933593-prijimejte-platby-ve-svem-e-shopu-s-viva-com.md)
- [Jaké jsou výhody Vaší online platební platformy?](https://euhelp.viva.com/cs/articles/4933802-jake-jsou-vyhody-vasi-online-platebni-platformy.md)
- [Nemám e-shop, mohu přijímat platby kartou?](https://euhelp.viva.com/cs/articles/4866583-nemam-e-shop-mohu-prijimat-platby-kartou.md)
- [Mohu použít Viva.com logo na svých webových stránkách?](https://euhelp.viva.com/cs/articles/4866218-mohu-pouzit-viva-com-logo-na-svych-webovych-strankach.md)
- [Nejčastější dotazy k Smart Checkout](https://euhelp.viva.com/cs/articles/11496444-nejcastejsi-dotazy-k-smart-checkout.md)
- [Začínáme s sandbox/demo účtem](https://euhelp.viva.com/cs/articles/4914750-zaciname-s-sandbox-demo-uctem.md)
- [Jak zaregistrovat \(reálný\) produkční účet](https://euhelp.viva.com/cs/articles/4914755-jak-zaregistrovat-realny-produkcni-ucet.md)
- [Kde mohu najít zdrojový kód?](https://euhelp.viva.com/cs/articles/5119253-kde-mohu-najit-zdrojovy-kod.md)
- [Kde najít přihlašovací údaje pro Smart Checkout](https://euhelp.viva.com/cs/articles/10154697-kde-najit-prihlasovaci-udaje-pro-smart-checkout.md)
- [Zdroj pro online platby](https://euhelp.viva.com/cs/articles/10154969-zdroj-pro-online-platby.md)
- [Zdroj pro ISV](https://euhelp.viva.com/cs/articles/10155806-zdroj-pro-isv.md)
- [Najděte své Merchant ID a API Key](https://euhelp.viva.com/cs/articles/10154048-najdete-sve-merchant-id-a-api-key.md)

### Plug-ins

- [Začínáme s doplňky Viva.com](https://euhelp.viva.com/cs/articles/10365093-zaciname-s-doplnky-viva-com.md)
- [Jaké e-commerce pluginy jsou podporovány?](https://euhelp.viva.com/cs/articles/4866425-jake-e-commerce-pluginy-jsou-podporovany.md)
- [Integrace Viva.com Smart Checkout s pluginem Shopify](https://euhelp.viva.com/cs/articles/4808161-integrace-viva-com-smart-checkout-s-pluginem-shopify.md)
- [Integrace Viva.com Smart Checkout do WooCommerce](https://euhelp.viva.com/cs/articles/4713377-integrace-viva-com-smart-checkout-do-woocommerce.md)
- [Integrace Viva.com Smart Checkout s pluginem PrestaShop](https://euhelp.viva.com/cs/articles/4910943-integrace-viva-com-smart-checkout-s-pluginem-prestashop.md)
- [“Jak mohu integrovat svůj Viva.com Smart Checkout Plugin účet s Magento?”](https://euhelp.viva.com/cs/articles/4911024-jak-mohu-integrovat-svuj-viva-com-smart-checkout-plugin-ucet-s-magento.md)
- [Kde najdu logy pro pluginy "Viva.com smart Checkout for WooCommerce"?](https://euhelp.viva.com/cs/articles/5126216-kde-najdu-logy-pro-pluginy-viva-com-smart-checkout-for-woocommerce.md)
- [Shopware 6 doplněk Smart Checkout](https://euhelp.viva.com/cs/articles/11582428-shopware-6-doplnek-smart-checkout.md)

### Integrations

- [Integrace](https://euhelp.viva.com/cs/articles/10248476-integrace.md)
- [Integrující s Viva.com Smart Checkout](https://euhelp.viva.com/cs/articles/4910884-integrujici-s-viva-com-smart-checkout.md)
- [Co je to proces ověření karty?](https://euhelp.viva.com/cs/articles/8438657-co-je-to-proces-overeni-karty.md)

### ISV / Marketplace

- [Řešení pro online trhy](https://euhelp.viva.com/cs/articles/4713558-reseni-pro-online-trhy.md)

### Viva Advance Financing GR

- [Co je Viva.com Advance Financing?](https://euhelp.viva.com/cs/articles/6266419-co-je-viva-com-advance-financing.md)

### Zabezpečení

- [Jak vás chráníme](https://euhelp.viva.com/cs/articles/10477040-jak-vas-chranime.md)
- [Přišel mi podezřelý e-mail s žádostí o přihlašovací údaje k Viva.com. Co mám dělat?](https://euhelp.viva.com/cs/articles/5157517-prisel-mi-podezrely-e-mail-s-zadosti-o-prihlasovaci-udaje-k-viva-com-co-mam-delat.md)
- [Jsou mé peníze v bezpečí?](https://euhelp.viva.com/cs/articles/4866242-jsou-me-penize-v-bezpeci.md)
- [Co bych měl udělat, abych si zajistil bezpečné a zabezpečené online bankovnictví?](https://euhelp.viva.com/cs/articles/4866212-co-bych-mel-udelat-abych-si-zajistil-bezpecne-a-zabezpecene-online-bankovnictvi.md)
- [Co mám udělat pro zajištění bezpečného mobilního bankovnictví?](https://euhelp.viva.com/cs/articles/4866211-co-mam-udelat-pro-zajisteni-bezpecneho-mobilniho-bankovnictvi.md)
- [Jsou mé soukromé informace v bezpečí?](https://euhelp.viva.com/cs/articles/4866241-jsou-me-soukrome-informace-v-bezpeci.md)
- [Chci, aby mé osobní údaje / můj účet byly vymazány](https://euhelp.viva.com/cs/articles/5106424-chci-aby-me-osobni-udaje-muj-ucet-byly-vymazany.md)
- [Sdílíte mé informace s třetími stranami?](https://euhelp.viva.com/cs/articles/5106461-sdilite-me-informace-s-tretimi-stranami.md)
- [Jaké mé osobní údaje jsou shromažďovány?](https://euhelp.viva.com/cs/articles/5106480-jake-me-osobni-udaje-jsou-shromazdovany.md)
- [Jaká je politika souborů cookies uplatňovaná společností?](https://euhelp.viva.com/cs/articles/5106490-jaka-je-politika-souboru-cookies-uplatnovana-spolecnosti.md)
- [Co je 3D Secure a jak funguje?](https://euhelp.viva.com/cs/articles/4866285-co-je-3d-secure-a-jak-funguje.md)
- [Co je to PSD2?](https://euhelp.viva.com/cs/articles/4866178-co-je-to-psd2.md)
- [Co je to SCA?](https://euhelp.viva.com/cs/articles/4866282-co-je-to-sca.md)
- [Jaká jsou má práva při platbách v Evropě?](https://euhelp.viva.com/cs/articles/4865956-jaka-jsou-ma-prava-pri-platbach-v-evrope.md)

## Dansk

### Sådan kommer du i gang

- [Hvad er Viva.com?](https://euhelp.viva.com/da/articles/10221434-hvad-er-viva-com.md): Viva.com, den første tech-bank i Europa
- [De bedste grunde til at vælge Viva.com til din virksomhed](https://euhelp.viva.com/da/articles/10244710-de-bedste-grunde-til-at-vaelge-viva-com-til-din-virksomhed.md)
- [Viva.com vs. vores konkurrenter. Hvad adskiller os inden for betalingstjenester.](https://euhelp.viva.com/da/articles/10244721-viva-com-vs-vores-konkurrenter-hvad-adskiller-os-inden-for-betalingstjenester.md)
- [Viva.com er den første ‘Tech Bank’ i Europa for erhvervsdrivende FAQ](https://euhelp.viva.com/da/articles/10493900-viva-com-er-den-forste-tech-bank-i-europa-for-erhvervsdrivende-faq.md)
- [Viva.com Mobile app](https://euhelp.viva.com/da/articles/6615649-viva-com-mobile-app.md)
- [Hvilke handlinger kan jeg udføre via min Viva.com-app?](https://euhelp.viva.com/da/articles/4866184-hvilke-handlinger-kan-jeg-udfore-via-min-viva-com-app.md)

### Afsendelse og modtagelse af midler

- [Indsæt penge med kort](https://euhelp.viva.com/da/articles/9583626-indsaet-penge-med-kort.md)
- [Kan jeg få en betalingskvittering fra min konto?](https://euhelp.viva.com/da/articles/4866605-kan-jeg-fa-en-betalingskvittering-fra-min-konto.md)

### Modtag betalinger

- [Modtagelse af betalinger](https://euhelp.viva.com/da/articles/10243304-modtagelse-af-betalinger.md)
- [Hvordan kan jeg tage imod betalinger fra mine kunder? ](https://euhelp.viva.com/da/articles/5245986-hvordan-kan-jeg-tage-imod-betalinger-fra-mine-kunder.md)
- [Hvor kan jeg se mine salgstransaktioner?](https://euhelp.viva.com/da/articles/8347774-hvor-kan-jeg-se-mine-salgstransaktioner.md)
- [Hvor kan jeg finde de salgstransaktioner som er mislykkedes? ](https://euhelp.viva.com/da/articles/5119502-hvor-kan-jeg-finde-de-salgstransaktioner-som-er-mislykkedes.md)
- [Betaling- og afregningshastighed](https://euhelp.viva.com/da/articles/8330296-betaling-og-afregningshastighed.md): Afregning og godkendelse i realtid - Øg din likviditet med det samme
- [Hvad er Cashback?](https://euhelp.viva.com/da/articles/8330279-hvad-er-cashback.md)
- [Kan jeg tage imod betalinger med Diners/Discover-kort på min kortterminal?](https://euhelp.viva.com/da/articles/6104189-kan-jeg-tage-imod-betalinger-med-diners-discover-kort-pa-min-kortterminal.md)
- [Jeg har problemer med at tage imod Amex, hvad skal jeg gøre?](https://euhelp.viva.com/da/articles/4866235-jeg-har-problemer-med-at-tage-imod-amex-hvad-skal-jeg-gore.md)
- [Kan jeg tage imod transaktioner, som er underskrevet af kortholderen på kvitteringen.](https://euhelp.viva.com/da/articles/5121652-kan-jeg-tage-imod-transaktioner-som-er-underskrevet-af-kortholderen-pa-kvitteringen.md)
- [Jeg oplever, at der er problemer med at tage imod betalinger med JCB. Hvad skal jeg gøre?](https://euhelp.viva.com/da/articles/5562745-jeg-oplever-at-der-er-problemer-med-at-tage-imod-betalinger-med-jcb-hvad-skal-jeg-gore.md)
- [Kom i gang med Betalingsmeddelelser](https://euhelp.viva.com/da/articles/5219585-kom-i-gang-med-betalingsmeddelelser.md)
- [Kom i gang med Quick Pay](https://euhelp.viva.com/da/articles/5221014-kom-i-gang-med-quick-pay.md)
- [Sådan kommer du i gang med den virtuelle terminal](https://euhelp.viva.com/da/articles/5248858-sadan-kommer-du-i-gang-med-den-virtuelle-terminal.md)
- [Hvad er processen ved en indsigelse?](https://euhelp.viva.com/da/articles/4866081-hvad-er-processen-ved-en-indsigelse.md)
- [Hvordan følger jeg en indsigelse?](https://euhelp.viva.com/da/articles/4866180-hvordan-folger-jeg-en-indsigelse.md)
- [Hvordan håndterer jeg en indsigelse?](https://euhelp.viva.com/da/articles/4866179-hvordan-handterer-jeg-en-indsigelse.md)
- [Hvordan undgår jeg indsigelser?](https://euhelp.viva.com/da/articles/4866181-hvordan-undgar-jeg-indsigelser.md)
- [Indsigelser - Guide til indsendelse af dokumenter for forretninger](https://euhelp.viva.com/da/articles/4865958-indsigelser-guide-til-indsendelse-af-dokumenter-for-forretninger.md)
- [Håndtering af Klarna-tvister](https://euhelp.viva.com/da/articles/11002589-handtering-af-klarna-tvister.md)

### Debetkort

- [Lås op for forretningseffektivitet med Viva.com erhvervskort](https://euhelp.viva.com/da/articles/10243366-las-op-for-forretningseffektivitet-med-viva-com-erhvervskort.md)
- [Aktivering af betalingskort](https://euhelp.viva.com/da/articles/4866337-aktivering-af-betalingskort.md)
- [Hvordan kan jeg se min PIN?](https://euhelp.viva.com/da/articles/4866346-hvordan-kan-jeg-se-min-pin.md)
- [Lås kort](https://euhelp.viva.com/da/articles/8317026-las-kort.md)
- [Hvor kan jeg se mine kortoplysninger?](https://euhelp.viva.com/da/articles/8317040-hvor-kan-jeg-se-mine-kortoplysninger.md)
- [Jeg vil gerne slette et af mine digitale kort](https://euhelp.viva.com/da/articles/5148139-jeg-vil-gerne-slette-et-af-mine-digitale-kort.md)
- [Hvordan får jeg et kortholdercertifikat til mit kort?](https://euhelp.viva.com/da/articles/8984776-hvordan-far-jeg-et-kortholdercertifikat-til-mit-kort.md)
- [Hvad betyder den fejlkode, som fremgik, da jeg prøvede at aktivere mit kort?](https://euhelp.viva.com/da/articles/5119028-hvad-betyder-den-fejlkode-som-fremgik-da-jeg-provede-at-aktivere-mit-kort.md)
- [Hvad gør jeg, hvis mit kort bliver stjålet eller mistet?](https://euhelp.viva.com/da/articles/4866349-hvad-gor-jeg-hvis-mit-kort-bliver-stjalet-eller-mistet.md)
- [Hvordan kan jeg tjekke de transaktioner, der er foretaget med et medarbejderkort?](https://euhelp.viva.com/da/articles/4866593-hvordan-kan-jeg-tjekke-de-transaktioner-der-er-foretaget-med-et-medarbejderkort.md): Transaktioner – Kort – Medarbejder
- [Hvordan kan jeg få et digitalt kort?](https://euhelp.viva.com/da/articles/5151780-hvordan-kan-jeg-fa-et-digitalt-kort.md)
- [Her kan du bruge dit digitale kort](https://euhelp.viva.com/da/articles/5147873-her-kan-du-bruge-dit-digitale-kort.md)
- [Hvad er et digitalt medarbejderkort fra Viva.com?](https://euhelp.viva.com/da/articles/9208334-hvad-er-et-digitalt-medarbejderkort-fra-viva-com.md)
- [Jeg har ikke modtaget en engangskode \(OTP\)](https://euhelp.viva.com/da/articles/4866651-jeg-har-ikke-modtaget-en-engangskode-otp.md)
- [Hvorfor kan jeg ikke foretage transaktioner med mit kort?](https://euhelp.viva.com/da/articles/8885736-hvorfor-kan-jeg-ikke-foretage-transaktioner-med-mit-kort.md)
- [Hvordan kan jeg hæve kontanter med mit Viva.com-debetkort?](https://euhelp.viva.com/da/articles/8455469-hvordan-kan-jeg-haeve-kontanter-med-mit-viva-com-debetkort.md)
- [Hvordan kan jeg se de transaktioner, jeg har foretaget med mit kort?](https://euhelp.viva.com/da/articles/12991067-hvordan-kan-jeg-se-de-transaktioner-jeg-har-foretaget-med-mit-kort.md)
- [Hvad er Google Pay?](https://euhelp.viva.com/da/articles/4866410-hvad-er-google-pay.md)
- [Hvordan tilføjer jeg mit Viva.com-kort til Google Pay?](https://euhelp.viva.com/da/articles/4866405-hvordan-tilfojer-jeg-mit-viva-com-kort-til-google-pay.md)
- [Hvad er Apple Pay?](https://euhelp.viva.com/da/articles/4866335-hvad-er-apple-pay.md)
- [Tilføj dit Viva.com kort til Apple Pay](https://euhelp.viva.com/da/articles/4683433-tilfoj-dit-viva-com-kort-til-apple-pay.md)
- [Hvad er en indsigelse?](https://euhelp.viva.com/da/articles/4900503-hvad-er-en-indsigelse.md)
- [Jeg har foretaget et køb med mit Viva.com kort, men jeg har ikke modtaget produktet/servicen. Sådan gør du:](https://euhelp.viva.com/da/articles/5241443-jeg-har-foretaget-et-kob-med-mit-viva-com-kort-men-jeg-har-ikke-modtaget-produktet-servicen-sadan-gor-du.md)
- [Jeg er blevet opkrævet på et abonnement, som jeg har opsagt. Hvad skal jeg gøre?](https://euhelp.viva.com/da/articles/5241622-jeg-er-blevet-opkraevet-pa-et-abonnement-som-jeg-har-opsagt-hvad-skal-jeg-gore.md)
- [Der er trukket noget på dit kort, som du ikke kan genkende. Sådan gør du:](https://euhelp.viva.com/da/articles/4866298-der-er-trukket-noget-pa-dit-kort-som-du-ikke-kan-genkende-sadan-gor-du.md): Transaktioner - Indsigelser - Konto
- [Ved en kontanthævning blev beløbet ikke udleveret. Sådan gør du:](https://euhelp.viva.com/da/articles/4866297-ved-en-kontanthaevning-blev-belobet-ikke-udleveret-sadan-gor-du.md): Transaktioner - Indsigelser - Kort
- [Du har foretaget et køb som skal refunderes. Sådan gør du:](https://euhelp.viva.com/da/articles/4866631-du-har-foretaget-et-kob-som-skal-refunderes-sadan-gor-du.md)
- [Jeg har ikke modtaget den refundering, jeg forventede fra forretningen. Hvad gør jeg?](https://euhelp.viva.com/da/articles/5241580-jeg-har-ikke-modtaget-den-refundering-jeg-forventede-fra-forretningen-hvad-gor-jeg.md)
- [Hvordan anmoder jeg om en transaktions-indsigelse?](https://euhelp.viva.com/da/articles/5241541-hvordan-anmoder-jeg-om-en-transaktions-indsigelse.md)

### viva.com Terminal-app

- [Viva.com Terminal-appen – Den innovative betalingsløsning for enhver virksomhed](https://euhelp.viva.com/da/articles/10204749-viva-com-terminal-appen-den-innovative-betalingslosning-for-enhver-virksomhed.md)

### Devices

- [Viva.com Terminal POS – Det ideelle valg til moderne og sikre transaktioner](https://euhelp.viva.com/da/articles/10243018-viva-com-terminal-pos-det-ideelle-valg-til-moderne-og-sikre-transaktioner.md)
- [Hvordan bestiller jeg en kortterminal?](https://euhelp.viva.com/da/articles/8355483-hvordan-bestiller-jeg-en-kortterminal.md)
- [Hvordan bestiller jeg en terminal som eksisterende kunde?](https://euhelp.viva.com/da/articles/9395436-hvordan-bestiller-jeg-en-terminal-som-eksisterende-kunde.md)
- [Bestil en terminal som gæst](https://euhelp.viva.com/da/articles/9395435-bestil-en-terminal-som-gaest.md)
- [Hvornår vil jeg modtage den kortterminal som jeg har bestilt?](https://euhelp.viva.com/da/articles/4866200-hvornar-vil-jeg-modtage-den-kortterminal-som-jeg-har-bestilt.md)
- [Terminaler Funktioner](https://euhelp.viva.com/da/articles/10214123-terminaler-funktioner.md)
- [Anmodninger før levering](https://euhelp.viva.com/da/articles/10244698-anmodninger-for-levering.md)
- [Sådan kontrollerer du, om du har købt eller lejet din terminal](https://euhelp.viva.com/da/articles/11384685-sadan-kontrollerer-du-om-du-har-kobt-eller-lejet-din-terminal.md)
- [Aktivering af Ciontek-, Sunmi- og PAX A8900-kortterminaler](https://euhelp.viva.com/da/articles/6951236-aktivering-af-ciontek-sunmi-og-pax-a8900-kortterminaler.md): Sådan aktiverer du din Ciontek-, Sunmi- eller PAX A8900 POS-terminal
- [Aktivering af PAX-kortterminal](https://euhelp.viva.com/da/articles/10260425-aktivering-af-pax-kortterminal.md)
- [Aktivering og parring af minikortlæser \(blue lite\)](https://euhelp.viva.com/da/articles/5319517-aktivering-og-parring-af-minikortlaeser-blue-lite.md)
- [Pocket Card Terminal aktivering og parring](https://euhelp.viva.com/da/articles/5319577-pocket-card-terminal-aktivering-og-parring.md)
- [Hvordan aktiverer jeg D200/S800/S900 kortterminalen? ](https://euhelp.viva.com/da/articles/4866198-hvordan-aktiverer-jeg-d200-s800-s900-kortterminalen.md)
- [Sådan aktiverer du din Android Ethernet kortterminal](https://euhelp.viva.com/da/articles/4664672-sadan-aktiverer-du-din-android-ethernet-kortterminal.md)
- [USB Host-kabel til Mini kortlæser \(blue lite\) og Pocket Kortterminal](https://euhelp.viva.com/da/articles/4865941-usb-host-kabel-til-mini-kortlaeser-blue-lite-og-pocket-kortterminal.md)
- [Hvordan sætter jeg en ny batch på min Android-terminal?](https://euhelp.viva.com/da/articles/5207303-hvordan-saetter-jeg-en-ny-batch-pa-min-android-terminal.md)
- [Kan min kortterminal tilsluttes trådløst til en printer?](https://euhelp.viva.com/da/articles/5123518-kan-min-kortterminal-tilsluttes-tradlost-til-en-printer.md)
- [Kan jeg annullere en transaktion via min terminal?](https://euhelp.viva.com/da/articles/4866524-kan-jeg-annullere-en-transaktion-via-min-terminal.md)
- [Kortlæser – Slumretidsgrænse \(Sleep Timeout\)](https://euhelp.viva.com/da/articles/10183679-kortlaeser-slumretidsgraense-sleep-timeout.md)
- [Understøttelse af decimaltal](https://euhelp.viva.com/da/articles/10204863-understottelse-af-decimaltal.md)
- [MultiPath-funktionalitet](https://euhelp.viva.com/da/articles/10225090-multipath-funktionalitet.md)
- [Tilslutning til Wi-Fi](https://euhelp.viva.com/da/articles/10221836-tilslutning-til-wi-fi.md)
- [Låsindstillinger](https://euhelp.viva.com/da/articles/10222033-lasindstillinger.md)
- [Viva.com Terminal-applikation Autostart](https://euhelp.viva.com/da/articles/10225175-viva-com-terminal-applikation-autostart.md)
- [Indstillinger for dvale](https://euhelp.viva.com/da/articles/10225376-indstillinger-for-dvale.md)
- [Pocket Card Terminal – Brugervejledning](https://euhelp.viva.com/da/articles/4676612-pocket-card-terminal-brugervejledning.md)
- [Skift POS-sprog](https://euhelp.viva.com/da/articles/11477791-skift-pos-sprog.md)
- [Hvilke dimensioner skal bonrullen på min kortterminal have? ](https://euhelp.viva.com/da/articles/5121601-hvilke-dimensioner-skal-bonrullen-pa-min-kortterminal-have.md)
- [Hvor lang tid kan jeg leje min kortterminal?](https://euhelp.viva.com/da/articles/5116404-hvor-lang-tid-kan-jeg-leje-min-kortterminal.md)
- [Sådan gør du, hvis du er blevet bestjålet / har mistet din kortterminal.](https://euhelp.viva.com/da/articles/5111137-sadan-gor-du-hvis-du-er-blevet-bestjalet-har-mistet-din-kortterminal.md)
- [Eksempler på kasseboner](https://euhelp.viva.com/da/articles/10153460-eksempler-pa-kasseboner.md)
- [Ophør af POS med månedlig betaling](https://euhelp.viva.com/da/articles/5214234-ophor-af-pos-med-manedlig-betaling.md)
- [Annullering af ordre](https://euhelp.viva.com/da/articles/10775063-annullering-af-ordre.md)
- [Udskiftning af terminal på grund af funktionsfejl](https://euhelp.viva.com/da/articles/10775113-udskiftning-af-terminal-pa-grund-af-funktionsfejl.md)
- [Tilbageførsel af salgstransaktion](https://euhelp.viva.com/da/articles/11364406-tilbageforsel-af-salgstransaktion.md)
- [POS-terminal overførsel](https://euhelp.viva.com/da/articles/11205208-pos-terminal-overforsel.md)
- [Kortlæsningsenheder – hvad understøttes \(og ikke understøttes\) af Viva.com Terminal App](https://euhelp.viva.com/da/articles/11782632-kortlaesningsenheder-hvad-understottes-og-ikke-understottes-af-viva-com-terminal-app.md)

### Smart Checkout

- [Vejledning til Smart Checkout-integration](https://euhelp.viva.com/da/articles/10305230-vejledning-til-smart-checkout-integration.md)
- [Hvad er e-handel?](https://euhelp.viva.com/da/articles/4866019-hvad-er-e-handel.md)
- [Accepter betalinger i din webshop med Viva.com](https://euhelp.viva.com/da/articles/4933593-accepter-betalinger-i-din-webshop-med-viva-com.md)
- [Hvad er fordelene ved jeres online betalingsplatform?](https://euhelp.viva.com/da/articles/4933802-hvad-er-fordelene-ved-jeres-online-betalingsplatform.md)
- [Jeg har ikke en e-shop, så kan jeg tage imod kortbetalinger?](https://euhelp.viva.com/da/articles/4866583-jeg-har-ikke-en-e-shop-sa-kan-jeg-tage-imod-kortbetalinger.md)
- [Kan jeg bruge Viva.com logo på min hjemmeside?](https://euhelp.viva.com/da/articles/4866218-kan-jeg-bruge-viva-com-logo-pa-min-hjemmeside.md)
- [Ofte stillede spørgsmål om Smart Checkout](https://euhelp.viva.com/da/articles/11496444-ofte-stillede-sporgsmal-om-smart-checkout.md)
- [Sådan kommer du i gang med en sandbox/demo-konto](https://euhelp.viva.com/da/articles/4914750-sadan-kommer-du-i-gang-med-en-sandbox-demo-konto.md)
- [Sådan registrerer du en produktion-konto \(live\)](https://euhelp.viva.com/da/articles/4914755-sadan-registrerer-du-en-produktion-konto-live.md)
- [Her finder du source code?](https://euhelp.viva.com/da/articles/5119253-her-finder-du-source-code.md)
- [Hvor finder man legitimationsoplysninger til Smart Checkout](https://euhelp.viva.com/da/articles/10154697-hvor-finder-man-legitimationsoplysninger-til-smart-checkout.md)
- [Kilde til online betalinger](https://euhelp.viva.com/da/articles/10154969-kilde-til-online-betalinger.md)
- [Kilde til ISV](https://euhelp.viva.com/da/articles/10155806-kilde-til-isv.md)
- [Find dit Merchant ID og din API Key](https://euhelp.viva.com/da/articles/10154048-find-dit-merchant-id-og-din-api-key.md)

### Plugins

- [Kom godt i gang med Viva.com-plugins](https://euhelp.viva.com/da/articles/10365093-kom-godt-i-gang-med-viva-com-plugins.md)
- [Hvilke plug-ins til E-handel understøttes?](https://euhelp.viva.com/da/articles/4866425-hvilke-plug-ins-til-e-handel-understottes.md)
- [Integrering af Viva.com Smart Checkout med Shopify Plugin](https://euhelp.viva.com/da/articles/4808161-integrering-af-viva-com-smart-checkout-med-shopify-plugin.md)
- [Integration af Viva.com Smart Checkout med WooCommerce plugin](https://euhelp.viva.com/da/articles/4713377-integration-af-viva-com-smart-checkout-med-woocommerce-plugin.md)
- [Integrering af Viva.com Smart Checkout med PrestaShop plugin](https://euhelp.viva.com/da/articles/4910943-integrering-af-viva-com-smart-checkout-med-prestashop-plugin.md)
- [Integrering af Viva.com Smart Checkout med Magento plugin](https://euhelp.viva.com/da/articles/4911024-integrering-af-viva-com-smart-checkout-med-magento-plugin.md)
- [Hvor kan jeg finde logs for Viva.com smart Checkout med WooCommerce plugin?](https://euhelp.viva.com/da/articles/5126216-hvor-kan-jeg-finde-logs-for-viva-com-smart-checkout-med-woocommerce-plugin.md)
- [Shopware 6 Smart Checkout-plugin](https://euhelp.viva.com/da/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Integrations

- [Integrationer](https://euhelp.viva.com/da/articles/10248476-integrationer.md)
- [Integration med Viva.com Smart Checkout](https://euhelp.viva.com/da/articles/4910884-integration-med-viva-com-smart-checkout.md)
- [Hvad er kortverificering?](https://euhelp.viva.com/da/articles/8438657-hvad-er-kortverificering.md)

### ISV / Marketplace

- [Marketplace Løsning](https://euhelp.viva.com/da/articles/4713558-marketplace-losning.md)

### Viva Advance Financing GR

- [Hvad er Viva.com Advance Financing?](https://euhelp.viva.com/da/articles/6266419-hvad-er-viva-com-advance-financing.md)

### Sikkerhed

- [Sådan beskytter vi dig](https://euhelp.viva.com/da/articles/10477040-sadan-beskytter-vi-dig.md)
- [Jeg har modtaget en mistænkelig e-mail, som efterspørger mine Viva.com legitimationsoplysninger. Hvad skal jeg gøre?](https://euhelp.viva.com/da/articles/5157517-jeg-har-modtaget-en-mistaenkelig-e-mail-som-eftersporger-mine-viva-com-legitimationsoplysninger-hvad-skal-jeg-gore.md)
- [Er mine penge beskyttet?](https://euhelp.viva.com/da/articles/4866242-er-mine-penge-beskyttet.md)
- [Hvad skal jeg gøre for have en sikker netbank?](https://euhelp.viva.com/da/articles/4866212-hvad-skal-jeg-gore-for-have-en-sikker-netbank.md)
- [Hvad skal jeg gøre for at sikre min mobilbank?](https://euhelp.viva.com/da/articles/4866211-hvad-skal-jeg-gore-for-at-sikre-min-mobilbank.md)
- [Er mine private oplysninger sikre?](https://euhelp.viva.com/da/articles/4866241-er-mine-private-oplysninger-sikre.md)
- [Jeg vil gerne have mine personlige oplysninger / min konto slettet](https://euhelp.viva.com/da/articles/5106424-jeg-vil-gerne-have-mine-personlige-oplysninger-min-konto-slettet.md)
- [Bliver mine oplysninger delt med tredjeparter?](https://euhelp.viva.com/da/articles/5106461-bliver-mine-oplysninger-delt-med-tredjeparter.md)
- [Hvilke af mine personlige data indsamles?](https://euhelp.viva.com/da/articles/5106480-hvilke-af-mine-personlige-data-indsamles.md)
- [Hvilken cookie-politik anvender virksomheden?](https://euhelp.viva.com/da/articles/5106490-hvilken-cookie-politik-anvender-virksomheden.md)
- [Hvad er 3D Secure, og hvordan fungerer det?](https://euhelp.viva.com/da/articles/4866285-hvad-er-3d-secure-og-hvordan-fungerer-det.md)
- [Hvad er PSD2?](https://euhelp.viva.com/da/articles/4866178-hvad-er-psd2.md)
- [Hvad er SCA?](https://euhelp.viva.com/da/articles/4866282-hvad-er-sca.md)
- [Hvad er mine rettigheder når jeg foretager betalinger i Europa?](https://euhelp.viva.com/da/articles/4865956-hvad-er-mine-rettigheder-nar-jeg-foretager-betalinger-i-europa.md)

## Nederlands

### Aan de slag

- [Wat is Viva.com?](https://euhelp.viva.com/nl/articles/10221434-wat-is-viva-com.md): Viva.com, de eerste techbank van Europa
- [Belangrijkste redenen om voor Viva.com te kiezen](https://euhelp.viva.com/nl/articles/10244710-belangrijkste-redenen-om-voor-viva-com-te-kiezen.md)
- [Viva.com vs. onze concurrenten. Wat ons onderscheidt in betalingsdiensten.](https://euhelp.viva.com/nl/articles/10244721-viva-com-vs-onze-concurrenten-wat-ons-onderscheidt-in-betalingsdiensten.md)
- [Viva.com - de 1e Tech Bank in Europa voor bedrijven - FAQ's](https://euhelp.viva.com/nl/articles/10493900-viva-com-de-1e-tech-bank-in-europa-voor-bedrijven-faq-s.md)
- [Viva.com Mobile-app – Registratie van mobiele apparaten](https://euhelp.viva.com/nl/articles/6615649-viva-com-mobile-app-registratie-van-mobiele-apparaten.md)
- [Welke handelingen kan ik uitvoeren via mijn Viva.com-app?](https://euhelp.viva.com/nl/articles/4866184-welke-handelingen-kan-ik-uitvoeren-via-mijn-viva-com-app.md)
- [Wie kan de itsme.be-service gebruiken om een viva.com Business Account te openen in België?](https://euhelp.viva.com/nl/articles/5960433-wie-kan-de-itsme-be-service-gebruiken-om-een-viva-com-business-account-te-openen-in-belgie.md)

### Overboekingen en betalingen ontvangen

- [Hoe stort ik geld op mijn Viva.com account?](https://euhelp.viva.com/nl/articles/4866034-hoe-stort-ik-geld-op-mijn-viva-com-account.md): Business - Transacties - Rekening
- [Ik heb geld van een andere bank naar mijn Viva.com Account overgemaakt. Wanneer is het bedrag beschikbaar?](https://euhelp.viva.com/nl/articles/5802513-ik-heb-geld-van-een-andere-bank-naar-mijn-viva-com-account-overgemaakt-wanneer-is-het-bedrag-beschikbaar.md)
- [Geld storten met kaart](https://euhelp.viva.com/nl/articles/9583626-geld-storten-met-kaart.md)
- [Wat is de SEPA Direct Debit-dienst?](https://euhelp.viva.com/nl/articles/5187098-wat-is-de-sepa-direct-debit-dienst.md)
- [Kan ik een betalingsbewijs krijgen van mijn account?](https://euhelp.viva.com/nl/articles/4866605-kan-ik-een-betalingsbewijs-krijgen-van-mijn-account.md)

### Betalingen accepteren

- [Betalingen accepteren](https://euhelp.viva.com/nl/articles/10243304-betalingen-accepteren.md)
- [Hoe kan ik betalingen van mijn klanten accepteren?](https://euhelp.viva.com/nl/articles/5245986-hoe-kan-ik-betalingen-van-mijn-klanten-accepteren.md)
- [Waar kan ik mijn verkooptransacties bekijken?](https://euhelp.viva.com/nl/articles/8347774-waar-kan-ik-mijn-verkooptransacties-bekijken.md)
- [Hoe vind ik mijn mislukt verkooptransacties?](https://euhelp.viva.com/nl/articles/5119502-hoe-vind-ik-mijn-mislukt-verkooptransacties.md)
- [Real-Time Uitbetaling & Settlement Speed](https://euhelp.viva.com/nl/articles/8330296-real-time-uitbetaling-settlement-speed.md): Real-Time afwikkeling en vereffening - Verhoog uw liquiditeit onmiddellijk
- [Wat is Cashback?](https://euhelp.viva.com/nl/articles/8330279-wat-is-cashback.md)
- [Kan ik betalingen met Diners/Discover-kaarten via mijn kaartterminal accepteren?](https://euhelp.viva.com/nl/articles/6104189-kan-ik-betalingen-met-diners-discover-kaarten-via-mijn-kaartterminal-accepteren.md)
- [Ik heb problemen met het aanvaarden van Amex, wat moet ik doen?](https://euhelp.viva.com/nl/articles/4866235-ik-heb-problemen-met-het-aanvaarden-van-amex-wat-moet-ik-doen.md)
- [Kan ik transacties accepteren die op de bon door de kaarthouder zijn ondertekend?](https://euhelp.viva.com/nl/articles/5121652-kan-ik-transacties-accepteren-die-op-de-bon-door-de-kaarthouder-zijn-ondertekend.md)
- [Ik ervaar JCB-acceptatieproblemen, wat moet ik doen?](https://euhelp.viva.com/nl/articles/5562745-ik-ervaar-jcb-acceptatieproblemen-wat-moet-ik-doen.md)
- [Aan de slag met Betaalnotificaties](https://euhelp.viva.com/nl/articles/5219585-aan-de-slag-met-betaalnotificaties.md)
- [Aan de slag met Quick Pay](https://euhelp.viva.com/nl/articles/5221014-aan-de-slag-met-quick-pay.md)
- [Aan de slag met de Virtuele Terminal](https://euhelp.viva.com/nl/articles/5248858-aan-de-slag-met-de-virtuele-terminal.md)
- [Wat is het geschilproces?](https://euhelp.viva.com/nl/articles/4866081-wat-is-het-geschilproces.md)
- [Hoe volg ik het process van een geschil?](https://euhelp.viva.com/nl/articles/4866180-hoe-volg-ik-het-process-van-een-geschil.md)
- [Wat moet ik doen als ik een melding van geschil ontvang?](https://euhelp.viva.com/nl/articles/4866179-wat-moet-ik-doen-als-ik-een-melding-van-geschil-ontvang.md)
- [Hoe kan ik geschillen voorkomen?](https://euhelp.viva.com/nl/articles/4866181-hoe-kan-ik-geschillen-voorkomen.md)
- [Betwiste transacties – Gids voor het indienen van bewijsstukken voor merchants](https://euhelp.viva.com/nl/articles/4865958-betwiste-transacties-gids-voor-het-indienen-van-bewijsstukken-voor-merchants.md)
- [Afhandeling van Klarna-geschillen](https://euhelp.viva.com/nl/articles/11002589-afhandeling-van-klarna-geschillen.md)

### Debetkaarten

- [Ontgrendel zakelijke efficiëntie met de zakelijke kaarten van Viva.com](https://euhelp.viva.com/nl/articles/10243366-ontgrendel-zakelijke-efficientie-met-de-zakelijke-kaarten-van-viva-com.md)
- [Activatie van de betaalpas](https://euhelp.viva.com/nl/articles/4866337-activatie-van-de-betaalpas.md)
- [Hoe kan ik de pincode van mijn betaalpas zien?](https://euhelp.viva.com/nl/articles/4866346-hoe-kan-ik-de-pincode-van-mijn-betaalpas-zien.md)
- [Kaart vergrendelen](https://euhelp.viva.com/nl/articles/8317026-kaart-vergrendelen.md)
- [Waar kan ik mijn kaartgegevens zien?](https://euhelp.viva.com/nl/articles/8317040-waar-kan-ik-mijn-kaartgegevens-zien.md)
- [Ik wil één van mijn digitale kaarten verwijderen](https://euhelp.viva.com/nl/articles/5148139-ik-wil-een-van-mijn-digitale-kaarten-verwijderen.md)
- [Hoe kan ik een kaarthoudercertificaat voor mijn kaart krijgen?](https://euhelp.viva.com/nl/articles/8984776-hoe-kan-ik-een-kaarthoudercertificaat-voor-mijn-kaart-krijgen.md)
- [Handleiding voor veelvoorkomende foutcodes bij kaartactivatie](https://euhelp.viva.com/nl/articles/5119028-handleiding-voor-veelvoorkomende-foutcodes-bij-kaartactivatie.md)
- [Wat moet ik doen als mijn kaart wordt gestolen of verloren gaat?](https://euhelp.viva.com/nl/articles/4866349-wat-moet-ik-doen-als-mijn-kaart-wordt-gestolen-of-verloren-gaat.md)
- [Hoe kan ik de transacties met een werknemerspas bekijken?](https://euhelp.viva.com/nl/articles/4866593-hoe-kan-ik-de-transacties-met-een-werknemerspas-bekijken.md): Transacties - Kaart - Medewerker
- [Hoe kan ik een digitale kaart krijgen?](https://euhelp.viva.com/nl/articles/5151780-hoe-kan-ik-een-digitale-kaart-krijgen.md)
- [Waar kan ik de digitale kaart gebruiken?](https://euhelp.viva.com/nl/articles/5147873-waar-kan-ik-de-digitale-kaart-gebruiken.md)
- [Wat is een digitale medewerkerskaart van Viva.com?](https://euhelp.viva.com/nl/articles/9208334-wat-is-een-digitale-medewerkerskaart-van-viva-com.md)
- [Ik heb geen Eenmalig Wachtwoord \(OTP\) ontvangen](https://euhelp.viva.com/nl/articles/4866651-ik-heb-geen-eenmalig-wachtwoord-otp-ontvangen.md)
- [Waarom kan ik geen transacties doen met mijn kaart?](https://euhelp.viva.com/nl/articles/8885736-waarom-kan-ik-geen-transacties-doen-met-mijn-kaart.md)
- [Hoe kan ik contant geld opnemen met mijn Viva.com-betaalpas?](https://euhelp.viva.com/nl/articles/8455469-hoe-kan-ik-contant-geld-opnemen-met-mijn-viva-com-betaalpas.md)
- [Hoe kan ik de transacties bekijken die ik met mijn kaart heb uitgevoerd?](https://euhelp.viva.com/nl/articles/12991067-hoe-kan-ik-de-transacties-bekijken-die-ik-met-mijn-kaart-heb-uitgevoerd.md)
- [Wat is Google Pay? ](https://euhelp.viva.com/nl/articles/4866410-wat-is-google-pay.md)
- [Hoe voeg ik mijn Viva.com-kaart toe aan Google Pay?](https://euhelp.viva.com/nl/articles/4866405-hoe-voeg-ik-mijn-viva-com-kaart-toe-aan-google-pay.md)
- [Wat is Apple Pay?](https://euhelp.viva.com/nl/articles/4866335-wat-is-apple-pay.md)
- [Voeg uw Viva.com Debit Card toe aan Apple Pay](https://euhelp.viva.com/nl/articles/4683433-voeg-uw-viva-com-debit-card-toe-aan-apple-pay.md)
- [Wat is een betwisting?](https://euhelp.viva.com/nl/articles/4900503-wat-is-een-betwisting.md)
- [Ik heb een aankoop gedaan met mijn Viva.com-kaart, maar ik heb het product/de dienst niet ontvangen. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/5241443-ik-heb-een-aankoop-gedaan-met-mijn-viva-com-kaart-maar-ik-heb-het-product-de-dienst-niet-ontvangen-wat-moet-ik-doen.md)
- [Er is een abonnement in rekening gebracht dat ik heb opgezegd. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/5241622-er-is-een-abonnement-in-rekening-gebracht-dat-ik-heb-opgezegd-wat-moet-ik-doen.md)
- [Ik herken een afschrijving op mijn kaart niet. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/4866298-ik-herken-een-afschrijving-op-mijn-kaart-niet-wat-moet-ik-doen.md): Transacties - Geschillen - Account
- [Bij het opnemen van contant geld werd het bedrag niet uitgegeven. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/4866297-bij-het-opnemen-van-contant-geld-werd-het-bedrag-niet-uitgegeven-wat-moet-ik-doen.md): Transacties - Betwistingen - Kaart
- [Ik wil mijn geld terug voor een aankoop die ik heb gedaan. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/4866631-ik-wil-mijn-geld-terug-voor-een-aankoop-die-ik-heb-gedaan-wat-moet-ik-doen.md)
- [Ik heb het bedrag dat ik van de verkoper zou moeten ontvangen nog niet teruggekregen. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/5241580-ik-heb-het-bedrag-dat-ik-van-de-verkoper-zou-moeten-ontvangen-nog-niet-teruggekregen-wat-moet-ik-doen.md)
- [Hoe vraag ik een transactiegeschil aan?](https://euhelp.viva.com/nl/articles/5241541-hoe-vraag-ik-een-transactiegeschil-aan.md)

### Viva.com Terminal app

- [Viva.com Terminal-app – De innovatieve betaaloplossing voor elk bedrijf](https://euhelp.viva.com/nl/articles/10204749-viva-com-terminal-app-de-innovatieve-betaaloplossing-voor-elk-bedrijf.md)

### Apparaten

- [Viva.com Terminal POS – De ideale keuze voor moderne en veilige transacties](https://euhelp.viva.com/nl/articles/10243018-viva-com-terminal-pos-de-ideale-keuze-voor-moderne-en-veilige-transacties.md)
- [Hoe kan ik een betaalterminal bestellen?](https://euhelp.viva.com/nl/articles/8355483-hoe-kan-ik-een-betaalterminal-bestellen.md)
- [Hoe bestel ik een terminal als bestaande klant?](https://euhelp.viva.com/nl/articles/9395436-hoe-bestel-ik-een-terminal-als-bestaande-klant.md)
- [Plaats een terminalbestelling als gast](https://euhelp.viva.com/nl/articles/9395435-plaats-een-terminalbestelling-als-gast.md)
- [Wanneer ontvang ik de kaartterminal die ik heb besteld?](https://euhelp.viva.com/nl/articles/4866200-wanneer-ontvang-ik-de-kaartterminal-die-ik-heb-besteld.md)
- [Terminal-functies](https://euhelp.viva.com/nl/articles/10214123-terminal-functies.md)
- [Verzoek wijziging aflevering](https://euhelp.viva.com/nl/articles/10244698-verzoek-wijziging-aflevering.md)
- [Hoe te controleren of u uw terminal heeft gekocht of gehuurd](https://euhelp.viva.com/nl/articles/11384685-hoe-te-controleren-of-u-uw-terminal-heeft-gekocht-of-gehuurd.md)
- [Activering van Ciontek-, Sunmi- en PAX A8900-betaalterminals](https://euhelp.viva.com/nl/articles/6951236-activering-van-ciontek-sunmi-en-pax-a8900-betaalterminals.md): Hoe activeert u uw Ciontek-, Sunmi- of PAX A8900-POS-terminal
- [Activatie van PAX-kaartterminal](https://euhelp.viva.com/nl/articles/10260425-activatie-van-pax-kaartterminal.md)
- [Mini-kaartlezer activeren en koppelen \(blauw lampje\)](https://euhelp.viva.com/nl/articles/5319517-mini-kaartlezer-activeren-en-koppelen-blauw-lampje.md)
- [Activatie en koppeling van de Pocket Card Terminal](https://euhelp.viva.com/nl/articles/5319577-activatie-en-koppeling-van-de-pocket-card-terminal.md)
- [Hoe activeer ik de D200/S800/S900-kaartterminal?](https://euhelp.viva.com/nl/articles/4866198-hoe-activeer-ik-de-d200-s800-s900-kaartterminal.md)
- [Hoe activeer ik mijn Android Ethernet-kaartterminal?](https://euhelp.viva.com/nl/articles/4664672-hoe-activeer-ik-mijn-android-ethernet-kaartterminal.md)
- [USB-hostkabel voor Mini Card Reader \(blue lite\) en Pocket Card Terminal](https://euhelp.viva.com/nl/articles/4865941-usb-hostkabel-voor-mini-card-reader-blue-lite-en-pocket-card-terminal.md)
- [Hoe stel ik een nieuwe batch in op mijn Android-terminal?](https://euhelp.viva.com/nl/articles/5207303-hoe-stel-ik-een-nieuwe-batch-in-op-mijn-android-terminal.md)
- [Is mijn kaartterminal draadloos verbonden met de printer?](https://euhelp.viva.com/nl/articles/5123518-is-mijn-kaartterminal-draadloos-verbonden-met-de-printer.md)
- [Kan ik een transactie annuleren via mijn terminal?](https://euhelp.viva.com/nl/articles/4866524-kan-ik-een-transactie-annuleren-via-mijn-terminal.md)
- [Kaartlezer – Slaapstand-time-out \(Sleep Timeout\)](https://euhelp.viva.com/nl/articles/10183679-kaartlezer-slaapstand-time-out-sleep-timeout.md)
- [Ondersteuning voor decimale bedragen](https://euhelp.viva.com/nl/articles/10204863-ondersteuning-voor-decimale-bedragen.md)
- [MultiPath-functionaliteit](https://euhelp.viva.com/nl/articles/10225090-multipath-functionaliteit.md)
- [Verbinden met Wi-Fi](https://euhelp.viva.com/nl/articles/10221836-verbinden-met-wi-fi.md)
- [Vergrendelingsinstellingen](https://euhelp.viva.com/nl/articles/10222033-vergrendelingsinstellingen.md)
- [Automatisch starten van de Viva.com Terminal-app](https://euhelp.viva.com/nl/articles/10225175-automatisch-starten-van-de-viva-com-terminal-app.md)
- [Slaapstandinstellingen](https://euhelp.viva.com/nl/articles/10225376-slaapstandinstellingen.md)
- [Pocket Card Terminal – Gebruiksgids](https://euhelp.viva.com/nl/articles/4676612-pocket-card-terminal-gebruiksgids.md)
- [POS-taal wijzigen](https://euhelp.viva.com/nl/articles/11477791-pos-taal-wijzigen.md)
- [Welke afmetingen dient het thermisch papier van mijn kaartterminal te hebben?](https://euhelp.viva.com/nl/articles/5121601-welke-afmetingen-dient-het-thermisch-papier-van-mijn-kaartterminal-te-hebben.md)
- [Hoe lang kan ik mijn kaartterminal huren?](https://euhelp.viva.com/nl/articles/5116404-hoe-lang-kan-ik-mijn-kaartterminal-huren.md)
- [Ik ben beroofd/ben mijn kaartterminal kwijt. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/5111137-ik-ben-beroofd-ben-mijn-kaartterminal-kwijt-wat-moet-ik-doen.md)
- [Voorbeelden van kassabonnen](https://euhelp.viva.com/nl/articles/10153460-voorbeelden-van-kassabonnen.md)
- [Beëindiging van POS met maandelijkse betaling](https://euhelp.viva.com/nl/articles/5214234-beeindiging-van-pos-met-maandelijkse-betaling.md)
- [Annulering van bestelling](https://euhelp.viva.com/nl/articles/10775063-annulering-van-bestelling.md)
- [Vervanging van de klem door storing](https://euhelp.viva.com/nl/articles/10775113-vervanging-van-de-klem-door-storing.md)
- [Terugboeking van een verkooptransactie](https://euhelp.viva.com/nl/articles/11364406-terugboeking-van-een-verkooptransactie.md)
- [Overdracht van POS-terminal](https://euhelp.viva.com/nl/articles/11205208-overdracht-van-pos-terminal.md)
- [Kaartleesapparaten – wat wordt wel \(en niet\) ondersteund door de Viva.com Terminal App](https://euhelp.viva.com/nl/articles/11782632-kaartleesapparaten-wat-wordt-wel-en-niet-ondersteund-door-de-viva-com-terminal-app.md)

### Smart Checkout

- [Integratiehandleiding voor Smart Checkout](https://euhelp.viva.com/nl/articles/10305230-integratiehandleiding-voor-smart-checkout.md)
- [Wat is e-commerce?](https://euhelp.viva.com/nl/articles/4866019-wat-is-e-commerce.md)
- [Accepteer betalingen in je webshop met Viva.com](https://euhelp.viva.com/nl/articles/4933593-accepteer-betalingen-in-je-webshop-met-viva-com.md)
- [Wat zijn de voordelen van uw online betaalplatform?](https://euhelp.viva.com/nl/articles/4933802-wat-zijn-de-voordelen-van-uw-online-betaalplatform.md)
- [Ik heb geen webshop, kan ik betalingen met een pas accepteren?](https://euhelp.viva.com/nl/articles/4866583-ik-heb-geen-webshop-kan-ik-betalingen-met-een-pas-accepteren.md)
- [Kan ik het Viva.com-logo op mijn website gebruiken?](https://euhelp.viva.com/nl/articles/4866218-kan-ik-het-viva-com-logo-op-mijn-website-gebruiken.md)
- [Veelgestelde vragen over Smart Checkout](https://euhelp.viva.com/nl/articles/11496444-veelgestelde-vragen-over-smart-checkout.md)
- [Aan de slag met een sandbox/demo account](https://euhelp.viva.com/nl/articles/4914750-aan-de-slag-met-een-sandbox-demo-account.md)
- [Hoe een productieaccount \(live\) registreren](https://euhelp.viva.com/nl/articles/4914755-hoe-een-productieaccount-live-registreren.md)
- [Waar kan ik de broncode vinden?](https://euhelp.viva.com/nl/articles/5119253-waar-kan-ik-de-broncode-vinden.md)
- [Waar vind je inloggegevens voor Smart Checkout](https://euhelp.viva.com/nl/articles/10154697-waar-vind-je-inloggegevens-voor-smart-checkout.md)
- [Bron voor online betalingen](https://euhelp.viva.com/nl/articles/10154969-bron-voor-online-betalingen.md)
- [Bron voor ISV](https://euhelp.viva.com/nl/articles/10155806-bron-voor-isv.md)
- [Vind uw Merchant ID en API Key](https://euhelp.viva.com/nl/articles/10154048-vind-uw-merchant-id-en-api-key.md)

### Plugins

- [Aan de slag met Viva.com-plugins](https://euhelp.viva.com/nl/articles/10365093-aan-de-slag-met-viva-com-plugins.md)
- [Welke e-commerce plug-ins worden ondersteund?](https://euhelp.viva.com/nl/articles/4866425-welke-e-commerce-plug-ins-worden-ondersteund.md)
- [Viva.com Smart Checkout plugin for Shopify](https://euhelp.viva.com/nl/articles/4808161-viva-com-smart-checkout-plugin-for-shopify.md)
- [Viva.com Smart Checkout plugin for WooCommerce](https://euhelp.viva.com/nl/articles/4713377-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Viva.com Smart Checkout plugin for PrestaShop](https://euhelp.viva.com/nl/articles/4910943-viva-com-smart-checkout-plugin-for-prestashop.md)
- [Viva.com Smart Checkout plugin for Magento](https://euhelp.viva.com/nl/articles/4911024-viva-com-smart-checkout-plugin-for-magento.md)
- [Waar kan ik de logboeken vinden voor de plug-in “Viva.com for WooCommerce”?](https://euhelp.viva.com/nl/articles/5126216-waar-kan-ik-de-logboeken-vinden-voor-de-plug-in-viva-com-for-woocommerce.md)
- [Shopware 6 Smart Checkout-plugin](https://euhelp.viva.com/nl/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Integrations

- [Integraties](https://euhelp.viva.com/nl/articles/10248476-integraties.md)
- [Viva.com Smart Checkout integreren](https://euhelp.viva.com/nl/articles/4910884-viva-com-smart-checkout-integreren.md)
- [Wat is kaartverificatie?](https://euhelp.viva.com/nl/articles/8438657-wat-is-kaartverificatie.md)

### ISV / Marktplaats

- [Marktplaatsoplossingen](https://euhelp.viva.com/nl/articles/4713558-marktplaatsoplossingen.md)

### Viva Advance Financing GR

- [Wat is Viva.com Advance Financing?](https://euhelp.viva.com/nl/articles/6266419-wat-is-viva-com-advance-financing.md)

### Beveiliging

- [Hoe wij u beschermen](https://euhelp.viva.com/nl/articles/10477040-hoe-wij-u-beschermen.md)
- [Ik heb een verdachte e-mail ontvangen waarin om mijn Viva.com-inloggegevens wordt gevraagd. Wat moet ik doen?](https://euhelp.viva.com/nl/articles/5157517-ik-heb-een-verdachte-e-mail-ontvangen-waarin-om-mijn-viva-com-inloggegevens-wordt-gevraagd-wat-moet-ik-doen.md)
- [Is mijn geld veilig?](https://euhelp.viva.com/nl/articles/4866242-is-mijn-geld-veilig.md)
- [Wat moet ik doen om veilig online bankieren te garanderen?](https://euhelp.viva.com/nl/articles/4866212-wat-moet-ik-doen-om-veilig-online-bankieren-te-garanderen.md)
- [Wat moet ik doen om veilig mobiel bankieren te garanderen?](https://euhelp.viva.com/nl/articles/4866211-wat-moet-ik-doen-om-veilig-mobiel-bankieren-te-garanderen.md)
- [Zijn mijn persoonlijke gegevens veilig?](https://euhelp.viva.com/nl/articles/4866241-zijn-mijn-persoonlijke-gegevens-veilig.md)
- [Ik wil dat mijn persoonlijke gegevens/mijn account worden/wordt verwijderd](https://euhelp.viva.com/nl/articles/5106424-ik-wil-dat-mijn-persoonlijke-gegevens-mijn-account-worden-wordt-verwijderd.md)
- [Delen jullie mijn informatie met derden?](https://euhelp.viva.com/nl/articles/5106461-delen-jullie-mijn-informatie-met-derden.md)
- [Welke persoonlijke gegevens over mij worden er verzameld?](https://euhelp.viva.com/nl/articles/5106480-welke-persoonlijke-gegevens-over-mij-worden-er-verzameld.md)
- [Wat is het cookiebeleid dat door het bedrijf wordt toegepast?](https://euhelp.viva.com/nl/articles/5106490-wat-is-het-cookiebeleid-dat-door-het-bedrijf-wordt-toegepast.md)
- [Wat is 3D Secure en hoe werkt het?](https://euhelp.viva.com/nl/articles/4866285-wat-is-3d-secure-en-hoe-werkt-het.md)
- [Wat is PSD2?](https://euhelp.viva.com/nl/articles/4866178-wat-is-psd2.md)
- [Wat is SCA?](https://euhelp.viva.com/nl/articles/4866282-wat-is-sca.md)
- [Wat zijn mijn rechten bij het doen van betalingen in Europa?](https://euhelp.viva.com/nl/articles/4865956-wat-zijn-mijn-rechten-bij-het-doen-van-betalingen-in-europa.md)

## English

### Getting started

- [What is Viva.com?](https://euhelp.viva.com/en/articles/10221434-what-is-viva-com.md): Viva.com, the 1st Tech Bank in Europe
- [Top Reasons to Choose Viva.com for Your Business](https://euhelp.viva.com/en/articles/10244710-top-reasons-to-choose-viva-com-for-your-business.md)
- [Viva.com vs. our competitors. What Sets Us Apart in Payment Services.](https://euhelp.viva.com/en/articles/10244721-viva-com-vs-our-competitors-what-sets-us-apart-in-payment-services.md)
- [Viva.com - the 1st Tech Bank in Europe for Businesses - FAQs](https://euhelp.viva.com/en/articles/10493900-viva-com-the-1st-tech-bank-in-europe-for-businesses-faqs.md)
- [Viva.com Mobile app](https://euhelp.viva.com/en/articles/6615649-viva-com-mobile-app.md)
- [What kind of actions can I perform through my Viva.com app?](https://euhelp.viva.com/en/articles/4866184-what-kind-of-actions-can-i-perform-through-my-viva-com-app.md)

### Sending and Receiving Funds

- [How can I deposit funds to my Viva.com Account?](https://euhelp.viva.com/en/articles/4866034-how-can-i-deposit-funds-to-my-viva-com-account.md): Business - Transactions - Account
- [I transferred funds to my Viva.com Account from another bank. When will the amount be available?](https://euhelp.viva.com/en/articles/5802513-i-transferred-funds-to-my-viva-com-account-from-another-bank-when-will-the-amount-be-available.md)
- [Deposit money with card](https://euhelp.viva.com/en/articles/9583626-deposit-money-with-card.md)
- [Can money from another international bank be credited to my account?](https://euhelp.viva.com/en/articles/9662478-can-money-from-another-international-bank-be-credited-to-my-account.md)
- [When will the money from a transfer from another bank within Greece appear in my account?](https://euhelp.viva.com/en/articles/9662464-when-will-the-money-from-a-transfer-from-another-bank-within-greece-appear-in-my-account.md)
- [What is the SEPA Direct Debit service?](https://euhelp.viva.com/en/articles/5187098-what-is-the-sepa-direct-debit-service.md)
- [How can I pay my bills through Viva.com? \(GR only\)](https://euhelp.viva.com/en/articles/4866573-how-can-i-pay-my-bills-through-viva-com-gr-only.md)
- [Can I get a payment receipt from my account?](https://euhelp.viva.com/en/articles/4866605-can-i-get-a-payment-receipt-from-my-account.md)
- [What is the IRIS Online Payments service?](https://euhelp.viva.com/en/articles/6006774-what-is-the-iris-online-payments-service.md)
- [IRIS Smart Checkout](https://euhelp.viva.com/en/articles/6601115-iris-smart-checkout.md): IRIS Smart Checkout: Quick & safe payments
- [IRIS Payments via POS Terminal \(GR\)](https://euhelp.viva.com/en/articles/12538463-iris-payments-via-pos-terminal-gr.md)
- [How do I activate the IRIS service as a freelancer/sole proprietorship?](https://euhelp.viva.com/en/articles/8560172-how-do-i-activate-the-iris-service-as-a-freelancer-sole-proprietorship.md)
- [How can I transfer funds through IRIS?](https://euhelp.viva.com/en/articles/8560183-how-can-i-transfer-funds-through-iris.md)

### Accepting Payments

- [Accepting payments](https://euhelp.viva.com/en/articles/10243304-accepting-payments.md)
- [How can I accept payments from my customers?](https://euhelp.viva.com/en/articles/5245986-how-can-i-accept-payments-from-my-customers.md)
- [Where can I see my sales transactions?](https://euhelp.viva.com/en/articles/8347774-where-can-i-see-my-sales-transactions.md)
- [How do I find my failed sales transactions?](https://euhelp.viva.com/en/articles/5119502-how-do-i-find-my-failed-sales-transactions.md)
- [Real-Time Settlement & Clearance](https://euhelp.viva.com/en/articles/8330296-real-time-settlement-clearance.md): Real-Time Settlement and Clearance - Boost your liquidity immediately
- [What is cashback?](https://euhelp.viva.com/en/articles/8330279-what-is-cashback.md)
- [Can I accept payments with Diners/ Discover cards via my card terminal?](https://euhelp.viva.com/en/articles/6104189-can-i-accept-payments-with-diners-discover-cards-via-my-card-terminal.md)
- [I'm experiencing Amex acceptance issues, what should I do?](https://euhelp.viva.com/en/articles/4866235-i-m-experiencing-amex-acceptance-issues-what-should-i-do.md): Transactions - Sales
- [Can I accept transactions signed by the cardholder on the receipt?](https://euhelp.viva.com/en/articles/5121652-can-i-accept-transactions-signed-by-the-cardholder-on-the-receipt.md)
- [I'm experiencing JCB acceptance issues, what should I do?](https://euhelp.viva.com/en/articles/5562745-i-m-experiencing-jcb-acceptance-issues-what-should-i-do.md)
- [Getting started with Payment Notifications](https://euhelp.viva.com/en/articles/5219585-getting-started-with-payment-notifications.md)
- [Getting started with Quick Pay](https://euhelp.viva.com/en/articles/5221014-getting-started-with-quick-pay.md)
- [Getting started with Virtual Terminal](https://euhelp.viva.com/en/articles/5248858-getting-started-with-virtual-terminal.md)
- [What is the dispute process?](https://euhelp.viva.com/en/articles/4866081-what-is-the-dispute-process.md)
- [How do I monitor the process of a dispute?](https://euhelp.viva.com/en/articles/4866180-how-do-i-monitor-the-process-of-a-dispute.md)
- [What should I do if I receive a dispute notification?](https://euhelp.viva.com/en/articles/4866179-what-should-i-do-if-i-receive-a-dispute-notification.md): Transactions - Dispute
- [How can I prevent disputes?](https://euhelp.viva.com/en/articles/4866181-how-can-i-prevent-disputes.md)
- [Disputed Transactions - Document Submission Guide for Merchants](https://euhelp.viva.com/en/articles/4865958-disputed-transactions-document-submission-guide-for-merchants.md): Transactions - Dispute
- [Handling Klarna Disputes](https://euhelp.viva.com/en/articles/11002589-handling-klarna-disputes.md)

### Debit Cards

- [Unlock Business Efficiency with Viva.com Business Cards](https://euhelp.viva.com/en/articles/10243366-unlock-business-efficiency-with-viva-com-business-cards.md)
- [Debit Card Activation](https://euhelp.viva.com/en/articles/4866337-debit-card-activation.md)
- [How can I view my debit card's PIN?](https://euhelp.viva.com/en/articles/4866346-how-can-i-view-my-debit-card-s-pin.md): Card - Management - PIN
- [Lock Card](https://euhelp.viva.com/en/articles/8317026-lock-card.md)
- [Where can I view my card details?](https://euhelp.viva.com/en/articles/8317040-where-can-i-view-my-card-details.md)
- [I want to delete one of my digital cards](https://euhelp.viva.com/en/articles/5148139-i-want-to-delete-one-of-my-digital-cards.md)
- [How can I get a cardholder certificate for my card?](https://euhelp.viva.com/en/articles/8984776-how-can-i-get-a-cardholder-certificate-for-my-card.md)
- [Guide to Common Error Codes for Card Activation](https://euhelp.viva.com/en/articles/5119028-guide-to-common-error-codes-for-card-activation.md)
- [What do I do if my card gets stolen or lost?](https://euhelp.viva.com/en/articles/4866349-what-do-i-do-if-my-card-gets-stolen-or-lost.md): Security - Card
- [How to Manage Transactions, Balance, and Topping-Up the Viva Employee Debit Card](https://euhelp.viva.com/en/articles/4866593-how-to-manage-transactions-balance-and-topping-up-the-viva-employee-debit-card.md): Transactions - Card - Employee
- [How can I obtain a digital card?](https://euhelp.viva.com/en/articles/5151780-how-can-i-obtain-a-digital-card.md)
- [Where can I use the digital card?](https://euhelp.viva.com/en/articles/5147873-where-can-i-use-the-digital-card.md)
- [Create a digital employee Viva.com card](https://euhelp.viva.com/en/articles/9208334-create-a-digital-employee-viva-com-card.md)
- [I did not receive the One Time Password \(OTP\)](https://euhelp.viva.com/en/articles/4866651-i-did-not-receive-the-one-time-password-otp.md): Transactions - Accounts - Card
- [Why can't I make transactions with my card?](https://euhelp.viva.com/en/articles/8885736-why-can-t-i-make-transactions-with-my-card.md)
- [Up to what amount can I make contactless transactions with my Viva.com debit card? \(GR Only\)](https://euhelp.viva.com/en/articles/4866675-up-to-what-amount-can-i-make-contactless-transactions-with-my-viva-com-debit-card-gr-only.md): Card - Transactions
- [How can I withdraw cash with my Viva.com debit card?](https://euhelp.viva.com/en/articles/8455469-how-can-i-withdraw-cash-with-my-viva-com-debit-card.md)
- [How can I view the transactions made with my card?](https://euhelp.viva.com/en/articles/12991067-how-can-i-view-the-transactions-made-with-my-card.md)
- [What is Google Pay?](https://euhelp.viva.com/en/articles/4866410-what-is-google-pay.md): Digital Wallets - Google pay
- [How do I add my Viva.com card to Google Pay?](https://euhelp.viva.com/en/articles/4866405-how-do-i-add-my-viva-com-card-to-google-pay.md)
- [What is Apple Pay?](https://euhelp.viva.com/en/articles/4866335-what-is-apple-pay.md): Digital Wallets - Apple pay
- [Add your Viva.com card to Apple Pay](https://euhelp.viva.com/en/articles/4683433-add-your-viva-com-card-to-apple-pay.md)
- [What is a dispute?](https://euhelp.viva.com/en/articles/4900503-what-is-a-dispute.md)
- [I have made a purchase with my Viva.com card but I have not received the product/ service. What should I do?](https://euhelp.viva.com/en/articles/5241443-i-have-made-a-purchase-with-my-viva-com-card-but-i-have-not-received-the-product-service-what-should-i-do.md)
- [I have been charged a subscription which I have canceled. What should I do?](https://euhelp.viva.com/en/articles/5241622-i-have-been-charged-a-subscription-which-i-have-canceled-what-should-i-do.md)
- [I do not recognise a charge in my card. What should I do?](https://euhelp.viva.com/en/articles/4866298-i-do-not-recognise-a-charge-in-my-card-what-should-i-do.md): Transactions - Disputes - Account
- [During a cash withdrawal, the amount was not dispensed. What should I do?](https://euhelp.viva.com/en/articles/4866297-during-a-cash-withdrawal-the-amount-was-not-dispensed-what-should-i-do.md): Transactions - Disputes - Card
- [I want a refund for a purchase I made. What should I do?](https://euhelp.viva.com/en/articles/4866631-i-want-a-refund-for-a-purchase-i-made-what-should-i-do.md): Personal - Card - Disputes
- [I have not received the refund I expected from the merchant. What should I do?](https://euhelp.viva.com/en/articles/5241580-i-have-not-received-the-refund-i-expected-from-the-merchant-what-should-i-do.md)
- [How do I request a transaction dispute?](https://euhelp.viva.com/en/articles/5241541-how-do-i-request-a-transaction-dispute.md)

### viva.com Terminal app

- [Viva.com Terminal app – The Innovative Payment Solution for Every Business](https://euhelp.viva.com/en/articles/10204749-viva-com-terminal-app-the-innovative-payment-solution-for-every-business.md): The Integrated Payments Solution for Modern Business

### Devices

- [Viva.com Terminal POS - The Ideal Choice for Modern and Secure Transactions](https://euhelp.viva.com/en/articles/10243018-viva-com-terminal-pos-the-ideal-choice-for-modern-and-secure-transactions.md): Find the perfect device for your business needs
- [How can I order a card terminal?](https://euhelp.viva.com/en/articles/8355483-how-can-i-order-a-card-terminal.md)
- [How do I place a terminal order as an existing customer?](https://euhelp.viva.com/en/articles/9395436-how-do-i-place-a-terminal-order-as-an-existing-customer.md)
- [Place a terminal order as a guest](https://euhelp.viva.com/en/articles/9395435-place-a-terminal-order-as-a-guest.md)
- [When will I receive the card terminal I ordered?](https://euhelp.viva.com/en/articles/4866200-when-will-i-receive-the-card-terminal-i-ordered.md): Terminals - Order
- [Terminal Features](https://euhelp.viva.com/en/articles/10214123-terminal-features.md)
- [Cancellation / Change of Details Before Delivery](https://euhelp.viva.com/en/articles/10244698-cancellation-change-of-details-before-delivery.md): Instructions for Changing Shipping Details or Canceling a Terminal Order Before Delivery.
- [How to check if you have purchased or rented your terminal](https://euhelp.viva.com/en/articles/11384685-how-to-check-if-you-have-purchased-or-rented-your-terminal.md)
- [Ciontek, Sunmi and PAX A8900 card terminal activation](https://euhelp.viva.com/en/articles/6951236-ciontek-sunmi-and-pax-a8900-card-terminal-activation.md): How to activate your Ciontek - Sunmi - A8900 POS terminal
- [PAX card terminal activation](https://euhelp.viva.com/en/articles/10260425-pax-card-terminal-activation.md)
- [Mini Card Reader activating and pairing \(blue lite\)](https://euhelp.viva.com/en/articles/5319517-mini-card-reader-activating-and-pairing-blue-lite.md)
- [Pocket Card Terminal activation and pairing](https://euhelp.viva.com/en/articles/5319577-pocket-card-terminal-activation-and-pairing.md)
- [How can I activate my D200/S800/S900 card terminal?](https://euhelp.viva.com/en/articles/4866198-how-can-i-activate-my-d200-s800-s900-card-terminal.md): Terminals - Activation
- [How do I activate my Android Ethernet card terminal?](https://euhelp.viva.com/en/articles/4664672-how-do-i-activate-my-android-ethernet-card-terminal.md): Terminals - General Info
- [USB Host Cable for Mini Card Reader \(blue lite\) and Pocket Card Terminal](https://euhelp.viva.com/en/articles/4865941-usb-host-cable-for-mini-card-reader-blue-lite-and-pocket-card-terminal.md): Terminals - USB
- [How to set a new batch on my Android terminal?](https://euhelp.viva.com/en/articles/5207303-how-to-set-a-new-batch-on-my-android-terminal.md)
- [Could my card terminal be connected wirelessly to the printer?](https://euhelp.viva.com/en/articles/5123518-could-my-card-terminal-be-connected-wirelessly-to-the-printer.md)
- [Can I cancel a transaction through my terminal?](https://euhelp.viva.com/en/articles/4866524-can-i-cancel-a-transaction-through-my-terminal.md): Refund Instructions on Terminal
- [Card Reader - Sleep Timeout](https://euhelp.viva.com/en/articles/10183679-card-reader-sleep-timeout.md)
- [Decimal Amount Support](https://euhelp.viva.com/en/articles/10204863-decimal-amount-support.md)
- [MultiPath functionality](https://euhelp.viva.com/en/articles/10225090-multipath-functionality.md)
- [Connect to Wi-Fi](https://euhelp.viva.com/en/articles/10221836-connect-to-wi-fi.md)
- [Lock Settings](https://euhelp.viva.com/en/articles/10222033-lock-settings.md)
- [Viva.com Terminal application Autostart](https://euhelp.viva.com/en/articles/10225175-viva-com-terminal-application-autostart.md)
- [Sleep settings](https://euhelp.viva.com/en/articles/10225376-sleep-settings.md)
- [Pocket Card Terminal - Users' guide](https://euhelp.viva.com/en/articles/4676612-pocket-card-terminal-users-guide.md): Terminals - General Info
- [Change POS Language](https://euhelp.viva.com/en/articles/11477791-change-pos-language.md)
- [What dimensions should my card terminal thermal paper have?](https://euhelp.viva.com/en/articles/5121601-what-dimensions-should-my-card-terminal-thermal-paper-have.md)
- [For how long can I lease my card terminal?](https://euhelp.viva.com/en/articles/5116404-for-how-long-can-i-lease-my-card-terminal.md)
- [I've been robbed/lost my card terminal. What am I supposed to do?](https://euhelp.viva.com/en/articles/5111137-i-ve-been-robbed-lost-my-card-terminal-what-am-i-supposed-to-do.md)
- [Sample Receipts](https://euhelp.viva.com/en/articles/10153460-sample-receipts.md)
- [Discontinuation of POS with Monthly Payment](https://euhelp.viva.com/en/articles/5214234-discontinuation-of-pos-with-monthly-payment.md)
- [Order Cancellation](https://euhelp.viva.com/en/articles/10775063-order-cancellation.md)
- [Terminal Replacement Due to Malfunction](https://euhelp.viva.com/en/articles/10775113-terminal-replacement-due-to-malfunction.md)
- [Sale Transaction Reversal](https://euhelp.viva.com/en/articles/11364406-sale-transaction-reversal.md)
- [POS Terminal Transfer](https://euhelp.viva.com/en/articles/11205208-pos-terminal-transfer.md)
- [Card Reading Peripheral devices – what is \(and isn’t\) supported by Viva.com Terminal App](https://euhelp.viva.com/en/articles/11782632-card-reading-peripheral-devices-what-is-and-isn-t-supported-by-viva-com-terminal-app.md)

### Smart Checkout

- [Smart Checkout integration guide](https://euhelp.viva.com/en/articles/10305230-smart-checkout-integration-guide.md)
- [What is e-commerce?](https://euhelp.viva.com/en/articles/4866019-what-is-e-commerce.md): E-commerce
- [Accept payments on your e-shop with Viva.com](https://euhelp.viva.com/en/articles/4933593-accept-payments-on-your-e-shop-with-viva-com.md)
- [What are the benefits of your online payment platform?](https://euhelp.viva.com/en/articles/4933802-what-are-the-benefits-of-your-online-payment-platform.md)
- [I do not have an e-shop, can I accept card payments?](https://euhelp.viva.com/en/articles/4866583-i-do-not-have-an-e-shop-can-i-accept-card-payments.md)
- [Can I use the Viva.com logo on my website?](https://euhelp.viva.com/en/articles/4866218-can-i-use-the-viva-com-logo-on-my-website.md)
- [Smart Checkout FAQs](https://euhelp.viva.com/en/articles/11496444-smart-checkout-faqs.md)
- [Getting started with a sandbox/demo account](https://euhelp.viva.com/en/articles/4914750-getting-started-with-a-sandbox-demo-account.md)
- [How to register a Production \(live\) account](https://euhelp.viva.com/en/articles/4914755-how-to-register-a-production-live-account.md)
- [Where can I find the source code?](https://euhelp.viva.com/en/articles/5119253-where-can-i-find-the-source-code.md)
- [Where to Find Credentials for Smart Checkout](https://euhelp.viva.com/en/articles/10154697-where-to-find-credentials-for-smart-checkout.md)
- [Source for Online payments](https://euhelp.viva.com/en/articles/10154969-source-for-online-payments.md)
- [Source for ISV](https://euhelp.viva.com/en/articles/10155806-source-for-isv.md)
- [Find your Merchant ID and API Key](https://euhelp.viva.com/en/articles/10154048-find-your-merchant-id-and-api-key.md)

### Plugins

- [Getting Started with Viva.com Plugins](https://euhelp.viva.com/en/articles/10365093-getting-started-with-viva-com-plugins.md)
- [Which e-commerce plugins are supported?](https://euhelp.viva.com/en/articles/4866425-which-e-commerce-plugins-are-supported.md): E-commerce
- [Integrating Viva.com with Shopify Smart Checkout Plugin](https://euhelp.viva.com/en/articles/4808161-integrating-viva-com-with-shopify-smart-checkout-plugin.md): Plugin integration
- [Integrating Viva.com with Smart Checkout WooCommerce](https://euhelp.viva.com/en/articles/4713377-integrating-viva-com-with-smart-checkout-woocommerce.md): Plugin integration
- [Integrating Viva.com with PrestaShop Smart Checkout Plugin](https://euhelp.viva.com/en/articles/4910943-integrating-viva-com-with-prestashop-smart-checkout-plugin.md): Plugin integration
- [Integrating Viva.com with Magento Smart Checkout Plugin](https://euhelp.viva.com/en/articles/4911024-integrating-viva-com-with-magento-smart-checkout-plugin.md): Plugin integration
- [Where I can find the logs for the "Viva.com for WooCommerce" plugin?](https://euhelp.viva.com/en/articles/5126216-where-i-can-find-the-logs-for-the-viva-com-for-woocommerce-plugin.md)
- [Shopware 6 Smart Checkout plugin](https://euhelp.viva.com/en/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Integrations

- [Integrations](https://euhelp.viva.com/en/articles/10248476-integrations.md)
- [Card Terminal and Cash Register Linking \(Italy only\)](https://euhelp.viva.com/en/articles/13618051-card-terminal-and-cash-register-linking-italy-only.md)
- [Integrating with Viva.com Smart Checkout](https://euhelp.viva.com/en/articles/4910884-integrating-with-viva-com-smart-checkout.md): Custom integration
- [What is the Card Verification functionality?](https://euhelp.viva.com/en/articles/8438657-what-is-the-card-verification-functionality.md)

### ISV / Marketplace

- [Marketplace solutions](https://euhelp.viva.com/en/articles/4713558-marketplace-solutions.md)

### Viva Advance Financing GR

- [What is Viva.com Advance Financing?](https://euhelp.viva.com/en/articles/6266419-what-is-viva-com-advance-financing.md)

### Security

- [How we protect you](https://euhelp.viva.com/en/articles/10477040-how-we-protect-you.md)
- [I got a suspicious email asking for my credentials. What should I do?](https://euhelp.viva.com/en/articles/5157517-i-got-a-suspicious-email-asking-for-my-credentials-what-should-i-do.md)
- [Is my money safe?](https://euhelp.viva.com/en/articles/4866242-is-my-money-safe.md): Security - Account
- [What should I do to ensure safe and secure online banking?](https://euhelp.viva.com/en/articles/4866212-what-should-i-do-to-ensure-safe-and-secure-online-banking.md)
- [What should I do to ensure secure mobile banking?](https://euhelp.viva.com/en/articles/4866211-what-should-i-do-to-ensure-secure-mobile-banking.md)
- [Is my private information safe?](https://euhelp.viva.com/en/articles/4866241-is-my-private-information-safe.md): Security - Data protection
- [I would like my personal details to be deleted](https://euhelp.viva.com/en/articles/5106424-i-would-like-my-personal-details-to-be-deleted.md)
- [Do you share my info with third parties?](https://euhelp.viva.com/en/articles/5106461-do-you-share-my-info-with-third-parties.md)
- [What personal data of mine is collected?](https://euhelp.viva.com/en/articles/5106480-what-personal-data-of-mine-is-collected.md)
- [What is the Cookies policy applied by the company?](https://euhelp.viva.com/en/articles/5106490-what-is-the-cookies-policy-applied-by-the-company.md)
- [What is 3D Secure, and how does it work?](https://euhelp.viva.com/en/articles/4866285-what-is-3d-secure-and-how-does-it-work.md)
- [What is PSD2?](https://euhelp.viva.com/en/articles/4866178-what-is-psd2.md)
- [What is SCA?](https://euhelp.viva.com/en/articles/4866282-what-is-sca.md)
- [What are my rights when making payments in the European Union?](https://euhelp.viva.com/en/articles/4865956-what-are-my-rights-when-making-payments-in-the-european-union.md)

## Eesti

### Maksete vastuvõtmine

- [Alustamine Payment Notification’idega](https://euhelp.viva.com/et/articles/5219585-alustamine-payment-notification-idega.md)
- [Alustamine Virtual Terminal’iga](https://euhelp.viva.com/et/articles/5248858-alustamine-virtual-terminal-iga.md)

## Suomi

### Aloittaminen

- [Mikä on Viva.com?](https://euhelp.viva.com/fi/articles/10221434-mika-on-viva-com.md): Viva.com, Euroopan ensimmäinen teknologiapankki
- [Tärkeimmät syyt valita Viva.com yrityksellesi](https://euhelp.viva.com/fi/articles/10244710-tarkeimmat-syyt-valita-viva-com-yrityksellesi.md)
- [Viva.com vs. kilpailijamme. Mikä erottaa meidät muista maksupalveluissa.](https://euhelp.viva.com/fi/articles/10244721-viva-com-vs-kilpailijamme-mika-erottaa-meidat-muista-maksupalveluissa.md)
- [Viva.com - on Euroopan 1. tech bank yrityksille - FAQS](https://euhelp.viva.com/fi/articles/10493900-viva-com-on-euroopan-1-tech-bank-yrityksille-faqs.md)
- [Viva.com mobiilisovellus – Laitteen rekisteröiminen](https://euhelp.viva.com/fi/articles/6615649-viva-com-mobiilisovellus-laitteen-rekisteroiminen.md)
- [Minkälaisia toimintoja voin suorittaa Viva.com-sovelluksellani?](https://euhelp.viva.com/fi/articles/4866184-minkalaisia-toimintoja-voin-suorittaa-viva-com-sovelluksellani.md)

### Varojen lähettäminen ja vastaanottaminen

- [Kuinka voin tallettaa varoja Viva.com -tililleni?](https://euhelp.viva.com/fi/articles/4866034-kuinka-voin-tallettaa-varoja-viva-com-tililleni.md): Business – Tapahtumat – Tili
- [Siirsin varoja Viva.com-tililleni toisesta pankista. Milloin nämä ovat käytössäni?](https://euhelp.viva.com/fi/articles/5802513-siirsin-varoja-viva-com-tililleni-toisesta-pankista-milloin-nama-ovat-kaytossani.md)
- [Talleta rahaa kortilla](https://euhelp.viva.com/fi/articles/9583626-talleta-rahaa-kortilla.md)
- [Mikä on SEPA-suoraveloituspalvelu?](https://euhelp.viva.com/fi/articles/5187098-mika-on-sepa-suoraveloituspalvelu.md)
- [Voinko saada maksukuitin tililtäni?](https://euhelp.viva.com/fi/articles/4866605-voinko-saada-maksukuitin-tililtani.md)

### Maksujen hyväksyminen

- [Maksujen vastaanottaminen](https://euhelp.viva.com/fi/articles/10243304-maksujen-vastaanottaminen.md)
- [Miten voin ottaa maksuja vastaan asiakkailtani?](https://euhelp.viva.com/fi/articles/5245986-miten-voin-ottaa-maksuja-vastaan-asiakkailtani.md)
- [Missä voin nähdä myyntitapahtumani?](https://euhelp.viva.com/fi/articles/8347774-missa-voin-nahda-myyntitapahtumani.md)
- [Miten löydän epäonnistuneet myyntitapahtumani?](https://euhelp.viva.com/fi/articles/5119502-miten-loydan-epaonnistuneet-myyntitapahtumani.md)
- [Maksujen selvitys- ja tilitysnopeus](https://euhelp.viva.com/fi/articles/8330296-maksujen-selvitys-ja-tilitysnopeus.md): Reaaliaikainen selvitys ja selvitys - Paranna likviditeettiäsi välittömästi
- [Mikä on Cashback?](https://euhelp.viva.com/fi/articles/8330279-mika-on-cashback.md)
- [Voinko vastaanottaa maksuja Diners/Discover-korteilta maksupäätteelläni?](https://euhelp.viva.com/fi/articles/6104189-voinko-vastaanottaa-maksuja-diners-discover-korteilta-maksupaatteellani.md)
- [Minulla on ongelmia Amex-korttien vastaanottamisessa, mitä minun tulisi tehdä?](https://euhelp.viva.com/fi/articles/4866235-minulla-on-ongelmia-amex-korttien-vastaanottamisessa-mita-minun-tulisi-tehda.md)
- [Voinko ottaa vastaan maksuja, joissa kortinhaltija on allekirjoittanut kuittiin?](https://euhelp.viva.com/fi/articles/5121652-voinko-ottaa-vastaan-maksuja-joissa-kortinhaltija-on-allekirjoittanut-kuittiin.md)
- [Minulla on hankaluuksia JCB-korttien vastaanottamisessa, mitä voin tehdä?](https://euhelp.viva.com/fi/articles/5562745-minulla-on-hankaluuksia-jcb-korttien-vastaanottamisessa-mita-voin-tehda.md)
- [Näin pääset alkuun Maksuilmoituksilla](https://euhelp.viva.com/fi/articles/5219585-nain-paaset-alkuun-maksuilmoituksilla.md)
- [Ota Quick Pay käyttöön](https://euhelp.viva.com/fi/articles/5221014-ota-quick-pay-kayttoon.md)
- [Virtuaalisen maksupäätteen käytön aloittaminen.](https://euhelp.viva.com/fi/articles/5248858-virtuaalisen-maksupaatteen-kayton-aloittaminen.md)
- [Mikä on kiistan/riitauksen prosessi?](https://euhelp.viva.com/fi/articles/4866081-mika-on-kiistan-riitauksen-prosessi.md)
- [Miten voin seurata kiistetyn / riitautetun maksutapahtuman selvitysprosessia?](https://euhelp.viva.com/fi/articles/4866180-miten-voin-seurata-kiistetyn-riitautetun-maksutapahtuman-selvitysprosessia.md)
- [Mitä minun tulee tehdä, jos saan ilmoituksen kiistetystä / riitautetusta maksutapahtumasta?](https://euhelp.viva.com/fi/articles/4866179-mita-minun-tulee-tehda-jos-saan-ilmoituksen-kiistetysta-riitautetusta-maksutapahtumasta.md)
- [Miten voin estää kiistetyt / riitautetut maksutapahtumat?](https://euhelp.viva.com/fi/articles/4866181-miten-voin-estaa-kiistetyt-riitautetut-maksutapahtumat.md)
- [Kiistetyt / riitautetut maksutapahtumat – Dokumenttien lähettämisen ohje kauppiaille](https://euhelp.viva.com/fi/articles/4865958-kiistetyt-riitautetut-maksutapahtumat-dokumenttien-lahettamisen-ohje-kauppiaille.md)
- [Klarna-riitojen käsittely](https://euhelp.viva.com/fi/articles/11002589-klarna-riitojen-kasittely.md)

### Pankkikortit

- [Vapauta liiketoimintasi tehokkuus Viva.com-yrityskorteilla](https://euhelp.viva.com/fi/articles/10243366-vapauta-liiketoimintasi-tehokkuus-viva-com-yrityskorteilla.md)
- [Debit-kortin aktivointi](https://euhelp.viva.com/fi/articles/4866337-debit-kortin-aktivointi.md)
- [Kuinka voin tarkistaa debit-korttini PIN-koodin?](https://euhelp.viva.com/fi/articles/4866346-kuinka-voin-tarkistaa-debit-korttini-pin-koodin.md)
- [Lukitse kortti](https://euhelp.viva.com/fi/articles/8317026-lukitse-kortti.md)
- [Mistä näen korttini tiedot?](https://euhelp.viva.com/fi/articles/8317040-mista-naen-korttini-tiedot.md)
- [Haluan poistaa yhden digitaalisista korteistani](https://euhelp.viva.com/fi/articles/5148139-haluan-poistaa-yhden-digitaalisista-korteistani.md)
- [Miten saan kortinhaltijatodistuksen korttiini?](https://euhelp.viva.com/fi/articles/8984776-miten-saan-kortinhaltijatodistuksen-korttiini.md)
- [Mitä virhekoodi tarkoittaa ilmestyessään, kun yritän aktivoida maksukorttiani?](https://euhelp.viva.com/fi/articles/5119028-mita-virhekoodi-tarkoittaa-ilmestyessaan-kun-yritan-aktivoida-maksukorttiani.md)
- [Mitä teen, jos korttini varastetaan tai katoaa?](https://euhelp.viva.com/fi/articles/4866349-mita-teen-jos-korttini-varastetaan-tai-katoaa.md)
- [Miten voin tarkistaa työntekijän maksukortilla tehdyt maksutapahtumat?](https://euhelp.viva.com/fi/articles/4866593-miten-voin-tarkistaa-tyontekijan-maksukortilla-tehdyt-maksutapahtumat.md): Tapahtumat – Kortti – Työntekijä
- [Miten saan digitaalisen kortin?](https://euhelp.viva.com/fi/articles/5151780-miten-saan-digitaalisen-kortin.md)
- [Missä voin käyttää digitaalista korttia?](https://euhelp.viva.com/fi/articles/5147873-missa-voin-kayttaa-digitaalista-korttia.md)
- [Mikä on digitaalinen Viva.com työntekijäkortti?](https://euhelp.viva.com/fi/articles/9208334-mika-on-digitaalinen-viva-com-tyontekijakortti.md)
- [En saanut tekstiviestikoodia \(OTP\)](https://euhelp.viva.com/fi/articles/4866651-en-saanut-tekstiviestikoodia-otp.md)
- [Miksi en voi tehdä maksutapahtumia kortillani?](https://euhelp.viva.com/fi/articles/8885736-miksi-en-voi-tehda-maksutapahtumia-kortillani.md)
- [Kuinka voin nostaa käteistä Viva.com-debitkortillani?](https://euhelp.viva.com/fi/articles/8455469-kuinka-voin-nostaa-kateista-viva-com-debitkortillani.md)
- [Kuinka voin tarkastella kortillani tehtyjä tapahtumia?](https://euhelp.viva.com/fi/articles/12991067-kuinka-voin-tarkastella-kortillani-tehtyja-tapahtumia.md)
- [Mikä on Google Pay?](https://euhelp.viva.com/fi/articles/4866410-mika-on-google-pay.md)
- [Miten lisään Viva.com-korttini Google Pay-palveluun?](https://euhelp.viva.com/fi/articles/4866405-miten-lisaan-viva-com-korttini-google-pay-palveluun.md)
- [Mikä on Apple Pay?](https://euhelp.viva.com/fi/articles/4866335-mika-on-apple-pay.md)
- [Lisää Viva.com debit-korttisi Apple Pay-palveluun](https://euhelp.viva.com/fi/articles/4683433-lisaa-viva-com-debit-korttisi-apple-pay-palveluun.md)
- [Mikä on kiista/riitautus \(dispute\)?](https://euhelp.viva.com/fi/articles/4900503-mika-on-kiista-riitautus-dispute.md)
- [Olen tehnyt ostoksen Viva.com -kortillani, mutta en ole saanut tuotetta/palvelua. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/5241443-olen-tehnyt-ostoksen-viva-com-kortillani-mutta-en-ole-saanut-tuotetta-palvelua-mita-minun-pitaisi-tehda.md)
- [Minulta on laskutettu kuukausimaksu tilauksesta, jonka olen perunut. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/5241622-minulta-on-laskutettu-kuukausimaksu-tilauksesta-jonka-olen-perunut-mita-minun-pitaisi-tehda.md)
- [En tunnista veloitusta kortillani. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/4866298-en-tunnista-veloitusta-kortillani-mita-minun-pitaisi-tehda.md): Tapahtumat - Riitautukset - Tili
- [Käteisnoston yhteydessä summaa ei annettu. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/4866297-kateisnoston-yhteydessa-summaa-ei-annettu-mita-minun-pitaisi-tehda.md): Tapahtumat - Riitautukset - Kortti
- [Haluaisin hyvityksen tekemästäni ostoksesta. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/4866631-haluaisin-hyvityksen-tekemastani-ostoksesta-mita-minun-pitaisi-tehda.md)
- [En ole saanut kauppiaalta odottamaani hyvitystä. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/5241580-en-ole-saanut-kauppiaalta-odottamaani-hyvitysta-mita-minun-pitaisi-tehda.md)
- [Miten pyydän maksutapahtuman selvitystä?](https://euhelp.viva.com/fi/articles/5241541-miten-pyydan-maksutapahtuman-selvitysta.md)

### viva.com päätelaitesovellus

- [Viva.com Terminal -sovellus – Innovatiivinen maksuratkaisu kaikille yrityksille](https://euhelp.viva.com/fi/articles/10204749-viva-com-terminal-sovellus-innovatiivinen-maksuratkaisu-kaikille-yrityksille.md)

### Laitteet

- [Viva.com Terminal POS – Ihanteellinen valinta moderneihin ja turvallisiin maksutapahtumiin](https://euhelp.viva.com/fi/articles/10243018-viva-com-terminal-pos-ihanteellinen-valinta-moderneihin-ja-turvallisiin-maksutapahtumiin.md)
- [Miten voin tilata maksupäätteen?](https://euhelp.viva.com/fi/articles/8355483-miten-voin-tilata-maksupaatteen.md)
- [Miten teen päätelaitetilauksen asiakkaana?](https://euhelp.viva.com/fi/articles/9395436-miten-teen-paatelaitetilauksen-asiakkaana.md)
- [Tee päätelaitetilaus vieraana](https://euhelp.viva.com/fi/articles/9395435-tee-paatelaitetilaus-vieraana.md)
- [Milloin saan tilaamani maksupäätteeni?](https://euhelp.viva.com/fi/articles/4866200-milloin-saan-tilaamani-maksupaatteeni.md)
- [Maksupäätteiden ominaisuudet](https://euhelp.viva.com/fi/articles/10214123-maksupaatteiden-ominaisuudet.md)
- [Ennen toimitusta tehdyt pyynnöt](https://euhelp.viva.com/fi/articles/10244698-ennen-toimitusta-tehdyt-pyynnot.md)
- [Kuinka tarkistaa, oletko ostanut tai vuokrannut terminaalisi](https://euhelp.viva.com/fi/articles/11384685-kuinka-tarkistaa-oletko-ostanut-tai-vuokrannut-terminaalisi.md)
- [Ciontek-, Sunmi- ja PAX A8900 -korttimaksupäätteiden aktivointi](https://euhelp.viva.com/fi/articles/6951236-ciontek-sunmi-ja-pax-a8900-korttimaksupaatteiden-aktivointi.md): Ciontek-, Sunmi- tai PAX A8900 -maksupäätteen aktivointi
- [PAX-korttipäätteen aktivointi](https://euhelp.viva.com/fi/articles/10260425-pax-korttipaatteen-aktivointi.md)
- [Mini-kortinlukijan \(blue lite\) aktivointi ja pariliitos](https://euhelp.viva.com/fi/articles/5319517-mini-kortinlukijan-blue-lite-aktivointi-ja-pariliitos.md)
- [Pocket Card -päätteen aktivointi ja pariliitos](https://euhelp.viva.com/fi/articles/5319577-pocket-card-paatteen-aktivointi-ja-pariliitos.md)
- [Miten aktivoin D200/S800/S900 maksupäätteeni?](https://euhelp.viva.com/fi/articles/4866198-miten-aktivoin-d200-s800-s900-maksupaatteeni.md)
- [Miten aktivoin Android Ethernet-maksupäätteen?](https://euhelp.viva.com/fi/articles/4664672-miten-aktivoin-android-ethernet-maksupaatteen.md)
- [USB-isäntäkabeli Mini-kortinlukijalle \(blue lite\) ja Pocket-korttipäätteelle](https://euhelp.viva.com/fi/articles/4865941-usb-isantakabeli-mini-kortinlukijalle-blue-lite-ja-pocket-korttipaatteelle.md)
- [Kuinka aloitan uuden batchin Android-terminaalillani?](https://euhelp.viva.com/fi/articles/5207303-kuinka-aloitan-uuden-batchin-android-terminaalillani.md)
- [Voiko korttiterminaalini yhdistää langattomasti tulostimeen?](https://euhelp.viva.com/fi/articles/5123518-voiko-korttiterminaalini-yhdistaa-langattomasti-tulostimeen.md)
- [Voinko peruuttaa tapahtuman päätelaitteellani?](https://euhelp.viva.com/fi/articles/4866524-voinko-peruuttaa-tapahtuman-paatelaitteellani.md)
- [Kortinlukija – Lepotilan aikakatkaisu \(Sleep Timeout\)](https://euhelp.viva.com/fi/articles/10183679-kortinlukija-lepotilan-aikakatkaisu-sleep-timeout.md)
- [Desimaalimäärien tuki](https://euhelp.viva.com/fi/articles/10204863-desimaalimaarien-tuki.md)
- [MultiPath-toiminto](https://euhelp.viva.com/fi/articles/10225090-multipath-toiminto.md)
- [Yhdistäminen Wi-Fi-verkkoon](https://euhelp.viva.com/fi/articles/10221836-yhdistaminen-wi-fi-verkkoon.md)
- [Lukitusasetukset](https://euhelp.viva.com/fi/articles/10222033-lukitusasetukset.md)
- [Viva.com Terminal -sovelluksen automaattinen käynnistys](https://euhelp.viva.com/fi/articles/10225175-viva-com-terminal-sovelluksen-automaattinen-kaynnistys.md)
- [Lepotilan asetukset](https://euhelp.viva.com/fi/articles/10225376-lepotilan-asetukset.md)
- [Pocket Card Terminal – Käyttöopas](https://euhelp.viva.com/fi/articles/4676612-pocket-card-terminal-kayttoopas.md)
- [Vaihda POS-kieli](https://euhelp.viva.com/fi/articles/11477791-vaihda-pos-kieli.md)
- [Minkä kokoista kuittipaperia tarvitsen maksupäätteeseeni?](https://euhelp.viva.com/fi/articles/5121601-minka-kokoista-kuittipaperia-tarvitsen-maksupaatteeseeni.md)
- [Kauan voin vuokrata maksupäätettäni?](https://euhelp.viva.com/fi/articles/5116404-kauan-voin-vuokrata-maksupaatettani.md)
- [Minut on ryöstetty / kadotin maksupäätteeni. Mitä minun pitäisi tehdä?](https://euhelp.viva.com/fi/articles/5111137-minut-on-ryostetty-kadotin-maksupaatteeni-mita-minun-pitaisi-tehda.md)
- [Esimerkkejä kassakuitista](https://euhelp.viva.com/fi/articles/10153460-esimerkkeja-kassakuitista.md)
- [POS-laitteen kuukausimaksullisen sopimuksen päättäminen](https://euhelp.viva.com/fi/articles/5214234-pos-laitteen-kuukausimaksullisen-sopimuksen-paattaminen.md)
- [Tilauksen peruutus](https://euhelp.viva.com/fi/articles/10775063-tilauksen-peruutus.md)
- [Liittimen vaihto toimintahäiriön vuoksi](https://euhelp.viva.com/fi/articles/10775113-liittimen-vaihto-toimintahairion-vuoksi.md)
- [Myyntitapahtuman palautus](https://euhelp.viva.com/fi/articles/11364406-myyntitapahtuman-palautus.md)
- [POS-terminaalin siirto](https://euhelp.viva.com/fi/articles/11205208-pos-terminaalin-siirto.md)
- [Kortinlukijalaitteet – mitä Viva.com Terminal App tukee \(ja ei tue\)](https://euhelp.viva.com/fi/articles/11782632-kortinlukijalaitteet-mita-viva-com-terminal-app-tukee-ja-ei-tue.md)

### Smart Checkout

- [Smart Checkout -integrointiopas](https://euhelp.viva.com/fi/articles/10305230-smart-checkout-integrointiopas.md)
- [Mitä on verkkokauppa \(e-commerce\)?](https://euhelp.viva.com/fi/articles/4866019-mita-on-verkkokauppa-e-commerce.md)
- [Hyväksy maksuja verkkokaupassasi Viva.comin avulla](https://euhelp.viva.com/fi/articles/4933593-hyvaksy-maksuja-verkkokaupassasi-viva-comin-avulla.md)
- [Mitä etuja verkkomaksualustallanne on?](https://euhelp.viva.com/fi/articles/4933802-mita-etuja-verkkomaksualustallanne-on.md)
- [Minulla ei ole verkkokauppaa, voinko ottaa vastaan korttimaksuja?](https://euhelp.viva.com/fi/articles/4866583-minulla-ei-ole-verkkokauppaa-voinko-ottaa-vastaan-korttimaksuja.md)
- [Voinko käyttää Viva.com logoa nettisivuillani?](https://euhelp.viva.com/fi/articles/4866218-voinko-kayttaa-viva-com-logoa-nettisivuillani.md)
- [Smart Checkout – Usein kysytyt kysymykset](https://euhelp.viva.com/fi/articles/11496444-smart-checkout-usein-kysytyt-kysymykset.md)
- [Testaa toimintoja sandbox-ympäristöllä/demotilillä](https://euhelp.viva.com/fi/articles/4914750-testaa-toimintoja-sandbox-ymparistolla-demotililla.md)
- [Miten rekisteröidä tuotantotili \(live\)](https://euhelp.viva.com/fi/articles/4914755-miten-rekisteroida-tuotantotili-live.md)
- [Mistä löydän source code-tiedon?](https://euhelp.viva.com/fi/articles/5119253-mista-loydan-source-code-tiedon.md)
- [Mistä löydät Smart Checkout -tunnukset](https://euhelp.viva.com/fi/articles/10154697-mista-loydat-smart-checkout-tunnukset.md)
- [Lähde verkkomaksuja varten](https://euhelp.viva.com/fi/articles/10154969-lahde-verkkomaksuja-varten.md)
- [Lähde ISV:lle](https://euhelp.viva.com/fi/articles/10155806-lahde-isv-lle.md)
- [Etsi sinun Kauppiastunnuksesi ja API avain](https://euhelp.viva.com/fi/articles/10154048-etsi-sinun-kauppiastunnuksesi-ja-api-avain.md)

### Lisäosat

- [Aloittaminen Viva.com-liitännäisten kanssa](https://euhelp.viva.com/fi/articles/10365093-aloittaminen-viva-com-liitannaisten-kanssa.md)
- [Mitkä verkkokauppaliitännäiset ovat tuettuja?](https://euhelp.viva.com/fi/articles/4866425-mitka-verkkokauppaliitannaiset-ovat-tuettuja.md)
- [Viva.com Smart Checkout plugin for Shopify -lisäosan kanssa](https://euhelp.viva.com/fi/articles/4808161-viva-com-smart-checkout-plugin-for-shopify-lisaosan-kanssa.md)
- [Viva.com Smart Checkout plugin for WooCommerce-alustalle](https://euhelp.viva.com/fi/articles/4713377-viva-com-smart-checkout-plugin-for-woocommerce-alustalle.md)
- [Viva.com Smart Checkout plugin for PrestaShop -lisäosan kanssa](https://euhelp.viva.com/fi/articles/4910943-viva-com-smart-checkout-plugin-for-prestashop-lisaosan-kanssa.md)
- [Viva.com Smart Checkout plugin for Magento -lisäosan kanssa](https://euhelp.viva.com/fi/articles/4911024-viva-com-smart-checkout-plugin-for-magento-lisaosan-kanssa.md)
- [Mistä löydän lokitiedot "Viva.com smart Checkout plugin for WooCommerce " liitännäiselle?](https://euhelp.viva.com/fi/articles/5126216-mista-loydan-lokitiedot-viva-com-smart-checkout-plugin-for-woocommerce-liitannaiselle.md)
- [Shopware 6 Smart Checkout -lisäosa](https://euhelp.viva.com/fi/articles/11582428-shopware-6-smart-checkout-lisaosa.md)

### Integrations

- [Integraatiot](https://euhelp.viva.com/fi/articles/10248476-integraatiot.md)
- [Integroi Viva.com Smart Checkout](https://euhelp.viva.com/fi/articles/4910884-integroi-viva-com-smart-checkout.md)
- [Mikä on kortin varmennus?](https://euhelp.viva.com/fi/articles/8438657-mika-on-kortin-varmennus.md)

### ISV / Markkinapaikka

- [Markkinapaikkaratkaisut](https://euhelp.viva.com/fi/articles/4713558-markkinapaikkaratkaisut.md)

### Viva Advance Financing GR

- [Mikä on Viva.com Advance Financing?](https://euhelp.viva.com/fi/articles/6266419-mika-on-viva-com-advance-financing.md)

### Turvallisuus

- [Kuinka suojaamme sinua](https://euhelp.viva.com/fi/articles/10477040-kuinka-suojaamme-sinua.md)
- [Sain epäilyttävän sähköpostin, jossa kysytään Viva.com tilini tunnuksia. Mitä teen?](https://euhelp.viva.com/fi/articles/5157517-sain-epailyttavan-sahkopostin-jossa-kysytaan-viva-com-tilini-tunnuksia-mita-teen.md)
- [Ovatko rahani turvassa?](https://euhelp.viva.com/fi/articles/4866242-ovatko-rahani-turvassa.md)
- [Mitä minun tulee tehdä varmistaakseni turvallisen verkkopankkitoiminnan?](https://euhelp.viva.com/fi/articles/4866212-mita-minun-tulee-tehda-varmistaakseni-turvallisen-verkkopankkitoiminnan.md)
- [Mitä minun pitäisi tehdä varmistaakseni turvallisen mobiilipankkitoiminnan?](https://euhelp.viva.com/fi/articles/4866211-mita-minun-pitaisi-tehda-varmistaakseni-turvallisen-mobiilipankkitoiminnan.md)
- [Ovatko yksityistietoni turvassa?](https://euhelp.viva.com/fi/articles/4866241-ovatko-yksityistietoni-turvassa.md)
- [Haluan, että henkilökohtaiset / tilini tiedot poistetaan](https://euhelp.viva.com/fi/articles/5106424-haluan-etta-henkilokohtaiset-tilini-tiedot-poistetaan.md)
- [Jaatko tietoni kolmansille osapuolille?](https://euhelp.viva.com/fi/articles/5106461-jaatko-tietoni-kolmansille-osapuolille.md)
- [Mitä henkilötietojani kerätään?](https://euhelp.viva.com/fi/articles/5106480-mita-henkilotietojani-kerataan.md)
- [Mitä evästekäytäntöjä yritys noudattaa?](https://euhelp.viva.com/fi/articles/5106490-mita-evastekaytantoja-yritys-noudattaa.md)
- [Mikä on 3D Secure ja miten se toimii?](https://euhelp.viva.com/fi/articles/4866285-mika-on-3d-secure-ja-miten-se-toimii.md)
- [Mikä on PSD2?](https://euhelp.viva.com/fi/articles/4866178-mika-on-psd2.md)
- [Mikä on SCA?](https://euhelp.viva.com/fi/articles/4866282-mika-on-sca.md)
- [Mitkä ovat oikeuteni, kun teen maksutapahtumia Euroopassa?](https://euhelp.viva.com/fi/articles/4865956-mitka-ovat-oikeuteni-kun-teen-maksutapahtumia-euroopassa.md)

## Français

### Commencer

- [Qu'est-ce que Viva.com ?](https://euhelp.viva.com/fr/articles/10221434-qu-est-ce-que-viva-com.md): Viva.com, la première banque technologique d'Europe
- [Pourquoi choisir Viva.com pour votre entreprise ?](https://euhelp.viva.com/fr/articles/10244710-pourquoi-choisir-viva-com-pour-votre-entreprise.md)
- [Viva.com vs. nos concurrents. Ce qui nous distingue dans les services de paiement.](https://euhelp.viva.com/fr/articles/10244721-viva-com-vs-nos-concurrents-ce-qui-nous-distingue-dans-les-services-de-paiement.md)
- [Viva.com - la 1ère Tech Bank en Europe pour les entreprises - FAQs](https://euhelp.viva.com/fr/articles/10493900-viva-com-la-1ere-tech-bank-en-europe-pour-les-entreprises-faqs.md)
- [Application Mobile Viva.com - Inscription de l'appareil](https://euhelp.viva.com/fr/articles/6615649-application-mobile-viva-com-inscription-de-l-appareil.md)
- [Quelles actions puis-je effectuer via mon application Viva.com ?](https://euhelp.viva.com/fr/articles/4866184-quelles-actions-puis-je-effectuer-via-mon-application-viva-com.md)
- [Qui peut utiliser le service itsme.be pour ouvrir un compte professionnel viva.com en Belgique ?](https://euhelp.viva.com/fr/articles/5960433-qui-peut-utiliser-le-service-itsme-be-pour-ouvrir-un-compte-professionnel-viva-com-en-belgique.md)

### Envoi et réception de fonds

- [Comment puis-je déposer des fonds sur mon compte Viva.com account ?](https://euhelp.viva.com/fr/articles/4866034-comment-puis-je-deposer-des-fonds-sur-mon-compte-viva-com-account.md): Business - Transactions - Compte
- [J'ai transféré des fonds sur mon compte Viva.com depuis une autre banque. Quand le montant sera-t-il disponible ?](https://euhelp.viva.com/fr/articles/5802513-j-ai-transfere-des-fonds-sur-mon-compte-viva-com-depuis-une-autre-banque-quand-le-montant-sera-t-il-disponible.md)
- [Dépôt d'argent par carte](https://euhelp.viva.com/fr/articles/9583626-depot-d-argent-par-carte.md)
- [Qu’est-ce que le service SEPA Direct Debit ?](https://euhelp.viva.com/fr/articles/5187098-qu-est-ce-que-le-service-sepa-direct-debit.md)
- [Puis-je obtenir un reçu de paiement depuis mon compte ?](https://euhelp.viva.com/fr/articles/4866605-puis-je-obtenir-un-recu-de-paiement-depuis-mon-compte.md)

### Accepter des paiements

- [Accepter des paiements](https://euhelp.viva.com/fr/articles/10243304-accepter-des-paiements.md)
- [Comment puis-je accepter les paiements de mes clients?](https://euhelp.viva.com/fr/articles/5245986-comment-puis-je-accepter-les-paiements-de-mes-clients.md)
- [Où puis-je voir mes transactions de vente ?](https://euhelp.viva.com/fr/articles/8347774-ou-puis-je-voir-mes-transactions-de-vente.md)
- [Comment trouver les transactions de vente qui ont échoué?](https://euhelp.viva.com/fr/articles/5119502-comment-trouver-les-transactions-de-vente-qui-ont-echoue.md)
- [Vitesse du processus d'autorisation et de règlement des paiements](https://euhelp.viva.com/fr/articles/8330296-vitesse-du-processus-d-autorisation-et-de-reglement-des-paiements.md): Règlement et compensation en temps réel - Augmentez immédiatement vos liquidités
- [Qu'est-ce que le Cashback?](https://euhelp.viva.com/fr/articles/8330279-qu-est-ce-que-le-cashback.md)
- [Puis-je accepter les cartes Diners/ Discover sur mon terminal de cartes?](https://euhelp.viva.com/fr/articles/6104189-puis-je-accepter-les-cartes-diners-discover-sur-mon-terminal-de-cartes.md)
- [Je rencontre des problèmes d'acceptation Amex, que dois-je faire ?](https://euhelp.viva.com/fr/articles/4866235-je-rencontre-des-problemes-d-acceptation-amex-que-dois-je-faire.md)
- [Puis-je accepter des transactions signées par le titulaire de la carte sur le reçu?](https://euhelp.viva.com/fr/articles/5121652-puis-je-accepter-des-transactions-signees-par-le-titulaire-de-la-carte-sur-le-recu.md)
- [Je rencontre des problèmes d'acceptation de JCB, que dois-je faire ?](https://euhelp.viva.com/fr/articles/5562745-je-rencontre-des-problemes-d-acceptation-de-jcb-que-dois-je-faire.md)
- [Démarrer avec les notifications de paiement](https://euhelp.viva.com/fr/articles/5219585-demarrer-avec-les-notifications-de-paiement.md)
- [Démarrer avec Quick Pay](https://euhelp.viva.com/fr/articles/5221014-demarrer-avec-quick-pay.md)
- [Démarrer avec Terminal Virtuel](https://euhelp.viva.com/fr/articles/5248858-demarrer-avec-terminal-virtuel.md)
- [Quel est le processus de règlement des litiges ?](https://euhelp.viva.com/fr/articles/4866081-quel-est-le-processus-de-reglement-des-litiges.md)
- [Comment suivre le processus d'un litige ?](https://euhelp.viva.com/fr/articles/4866180-comment-suivre-le-processus-d-un-litige.md)
- [Que dois-je faire si je reçois une notification de litige ?](https://euhelp.viva.com/fr/articles/4866179-que-dois-je-faire-si-je-recois-une-notification-de-litige.md)
- [Comment puis-je éviter les litiges ?](https://euhelp.viva.com/fr/articles/4866181-comment-puis-je-eviter-les-litiges.md)
- [Transactions litigeuses - Guide de soumission de documents pour les commerçants](https://euhelp.viva.com/fr/articles/4865958-transactions-litigeuses-guide-de-soumission-de-documents-pour-les-commercants.md)
- [Gestion des litiges Klarna](https://euhelp.viva.com/fr/articles/11002589-gestion-des-litiges-klarna.md)

### Cartes de débit

- [Libérez l’efficacité de votre entreprise avec les cartes business Viva.com](https://euhelp.viva.com/fr/articles/10243366-liberez-l-efficacite-de-votre-entreprise-avec-les-cartes-business-viva-com.md)
- [Activation de la carte de débit](https://euhelp.viva.com/fr/articles/4866337-activation-de-la-carte-de-debit.md)
- [Comment puis-je afficher le code PIN de ma carte de débit?](https://euhelp.viva.com/fr/articles/4866346-comment-puis-je-afficher-le-code-pin-de-ma-carte-de-debit.md)
- [Verrouiller la carte](https://euhelp.viva.com/fr/articles/8317026-verrouiller-la-carte.md)
- [Où puis-je consulter les détails de ma carte?](https://euhelp.viva.com/fr/articles/8317040-ou-puis-je-consulter-les-details-de-ma-carte.md)
- [Je veux supprimer une de mes cartes numériques](https://euhelp.viva.com/fr/articles/5148139-je-veux-supprimer-une-de-mes-cartes-numeriques.md)
- [Comment puis-je obtenir un certificat de titulaire de carte pour ma carte ?](https://euhelp.viva.com/fr/articles/8984776-comment-puis-je-obtenir-un-certificat-de-titulaire-de-carte-pour-ma-carte.md)
- [Guide des codes d'erreur courants pour l'activation des cartes](https://euhelp.viva.com/fr/articles/5119028-guide-des-codes-d-erreur-courants-pour-l-activation-des-cartes.md)
- [Que dois-je faire si ma carte est volée ou perdue ?](https://euhelp.viva.com/fr/articles/4866349-que-dois-je-faire-si-ma-carte-est-volee-ou-perdue.md)
- [Comment puis-je vérifier les transactions effectuées avec la carte de debit d'un employé ?](https://euhelp.viva.com/fr/articles/4866593-comment-puis-je-verifier-les-transactions-effectuees-avec-la-carte-de-debit-d-un-employe.md): Transactions - Carte - Employé
- [Comment puis-je obtenir une carte numérique ?](https://euhelp.viva.com/fr/articles/5151780-comment-puis-je-obtenir-une-carte-numerique.md)
- [Où puis-je utiliser la carte numérique ?](https://euhelp.viva.com/fr/articles/5147873-ou-puis-je-utiliser-la-carte-numerique.md)
- [Qu'est-ce qu'une carte d'employé numérique Viva.com ?](https://euhelp.viva.com/fr/articles/9208334-qu-est-ce-qu-une-carte-d-employe-numerique-viva-com.md)
- [Je n'ai pas reçu le mot de passe à usage unique \(OTP\)](https://euhelp.viva.com/fr/articles/4866651-je-n-ai-pas-recu-le-mot-de-passe-a-usage-unique-otp.md)
- [Pourquoi ne puis-je pas effectuer de transactions avec ma carte?](https://euhelp.viva.com/fr/articles/8885736-pourquoi-ne-puis-je-pas-effectuer-de-transactions-avec-ma-carte.md)
- [Comment puis-je retirer des espèces avec ma carte de débit Viva.com ?](https://euhelp.viva.com/fr/articles/8455469-comment-puis-je-retirer-des-especes-avec-ma-carte-de-debit-viva-com.md)
- [Comment puis-je consulter les transactions effectuées avec ma carte ?](https://euhelp.viva.com/fr/articles/12991067-comment-puis-je-consulter-les-transactions-effectuees-avec-ma-carte.md)
- [Qu'est-ce que Google Pay ?](https://euhelp.viva.com/fr/articles/4866410-qu-est-ce-que-google-pay.md)
- [Comment puis-je ajouter ma carte Viva.com à Google Pay](https://euhelp.viva.com/fr/articles/4866405-comment-puis-je-ajouter-ma-carte-viva-com-a-google-pay.md)
- [Qu'est-ce que l'Apple Pay ?](https://euhelp.viva.com/fr/articles/4866335-qu-est-ce-que-l-apple-pay.md)
- [Ajoutez votre carte de débit Viva.com à Apple Pay](https://euhelp.viva.com/fr/articles/4683433-ajoutez-votre-carte-de-debit-viva-com-a-apple-pay.md)
- [Qu'est-ce que le règlement de litige?](https://euhelp.viva.com/fr/articles/4900503-qu-est-ce-que-le-reglement-de-litige.md)
- [J'ai effectué un achat avec ma carte Viva.com mais je n'ai pas reçu le produit / service. Que devrais-je faire?](https://euhelp.viva.com/fr/articles/5241443-j-ai-effectue-un-achat-avec-ma-carte-viva-com-mais-je-n-ai-pas-recu-le-produit-service-que-devrais-je-faire.md)
- [On m'a facturé un abonnement que j'ai annulé. Que dois-je faire ?](https://euhelp.viva.com/fr/articles/5241622-on-m-a-facture-un-abonnement-que-j-ai-annule-que-dois-je-faire.md)
- [Je ne reconnais pas un débit sur ma carte. Que devrais-je faire ?](https://euhelp.viva.com/fr/articles/4866298-je-ne-reconnais-pas-un-debit-sur-ma-carte-que-devrais-je-faire.md): Transactions - Contestations - Compte
- [Lors d'un retrait d'argent, le montant n'a pas été distribué. Que devrais-je faire ?](https://euhelp.viva.com/fr/articles/4866297-lors-d-un-retrait-d-argent-le-montant-n-a-pas-ete-distribue-que-devrais-je-faire.md): Transactions - Litiges - Carte
- [Je souhaite obtenir un remboursement pour un achat que j'ai effectué. Que devrais-je faire?](https://euhelp.viva.com/fr/articles/4866631-je-souhaite-obtenir-un-remboursement-pour-un-achat-que-j-ai-effectue-que-devrais-je-faire.md)
- [Je n'ai pas reçu le remboursement que j'attendais du commerçant. Que dois-je faire?](https://euhelp.viva.com/fr/articles/5241580-je-n-ai-pas-recu-le-remboursement-que-j-attendais-du-commercant-que-dois-je-faire.md)
- [Comment puis-je demander une contestation de transaction ?](https://euhelp.viva.com/fr/articles/5241541-comment-puis-je-demander-une-contestation-de-transaction.md)

### Application viva.com Terminal

- [Application Viva.com Terminal – La solution de paiement innovante pour chaque entreprise](https://euhelp.viva.com/fr/articles/10204749-application-viva-com-terminal-la-solution-de-paiement-innovante-pour-chaque-entreprise.md)

### Appareils

- [Viva.com Terminal POS – Le choix idéal pour des transactions modernes et sécurisées](https://euhelp.viva.com/fr/articles/10243018-viva-com-terminal-pos-le-choix-ideal-pour-des-transactions-modernes-et-securisees.md)
- [Comment puis-je commander un terminal de paiement ?](https://euhelp.viva.com/fr/articles/8355483-comment-puis-je-commander-un-terminal-de-paiement.md)
- [Comment commander un terminal en tant que client actif ?](https://euhelp.viva.com/fr/articles/9395436-comment-commander-un-terminal-en-tant-que-client-actif.md)
- [Comment passer une commande de terminal en tant qu'invité ?](https://euhelp.viva.com/fr/articles/9395435-comment-passer-une-commande-de-terminal-en-tant-qu-invite.md)
- [Quand vais-je recevoir le terminal de carte que j'ai commandé?](https://euhelp.viva.com/fr/articles/4866200-quand-vais-je-recevoir-le-terminal-de-carte-que-j-ai-commande.md)
- [Fonctionnalités des Terminaux](https://euhelp.viva.com/fr/articles/10214123-fonctionnalites-des-terminaux.md)
- [Demandes de pré-livraison](https://euhelp.viva.com/fr/articles/10244698-demandes-de-pre-livraison.md)
- [Comment vérifier si vous avez acheté ou loué votre terminal](https://euhelp.viva.com/fr/articles/11384685-comment-verifier-si-vous-avez-achete-ou-loue-votre-terminal.md)
- [Activation des terminaux de paiement Ciontek, Sunmi et PAX A8900](https://euhelp.viva.com/fr/articles/6951236-activation-des-terminaux-de-paiement-ciontek-sunmi-et-pax-a8900.md): Comment activer votre terminal de paiement Ciontek, Sunmi ou PAX A8900
- [Activation du terminal de paiement PAX](https://euhelp.viva.com/fr/articles/10260425-activation-du-terminal-de-paiement-pax.md)
- [Activation et appairage du Mini Lecteur de Cartes \(blue lite\)](https://euhelp.viva.com/fr/articles/5319517-activation-et-appairage-du-mini-lecteur-de-cartes-blue-lite.md)
- [Activation et appairage du Pocket Card Terminal](https://euhelp.viva.com/fr/articles/5319577-activation-et-appairage-du-pocket-card-terminal.md)
- [Comment activer les terminaux de carte D200/S800/S900 ?](https://euhelp.viva.com/fr/articles/4866198-comment-activer-les-terminaux-de-carte-d200-s800-s900.md)
- [Comment activer mon terminal de paiement Ethernet Android ?](https://euhelp.viva.com/fr/articles/4664672-comment-activer-mon-terminal-de-paiement-ethernet-android.md)
- [Câble USB pour le Mini Card Reader \(blue lite\) et le Pocket Card Terminal](https://euhelp.viva.com/fr/articles/4865941-cable-usb-pour-le-mini-card-reader-blue-lite-et-le-pocket-card-terminal.md)
- [Comment démarrer un nouveau lot \(batch\) sur mon terminal Android ?](https://euhelp.viva.com/fr/articles/5207303-comment-demarrer-un-nouveau-lot-batch-sur-mon-terminal-android.md)
- [Mon terminal de carte peut-il être connecté sans fil à l'imprimante?](https://euhelp.viva.com/fr/articles/5123518-mon-terminal-de-carte-peut-il-etre-connecte-sans-fil-a-l-imprimante.md)
- [Puis-je annuler une transaction via mon terminal ?](https://euhelp.viva.com/fr/articles/4866524-puis-je-annuler-une-transaction-via-mon-terminal.md)
- [Lecteur de cartes – Délai de mise en veille](https://euhelp.viva.com/fr/articles/10183679-lecteur-de-cartes-delai-de-mise-en-veille.md)
- [Prise en charge des montants décimaux](https://euhelp.viva.com/fr/articles/10204863-prise-en-charge-des-montants-decimaux.md)
- [Fonctionnalité MultiPath](https://euhelp.viva.com/fr/articles/10225090-fonctionnalite-multipath.md)
- [Connexion au Wi-Fi](https://euhelp.viva.com/fr/articles/10221836-connexion-au-wi-fi.md)
- [Paramètres de verrouillage](https://euhelp.viva.com/fr/articles/10222033-parametres-de-verrouillage.md)
- [Démarrage automatique de l’application Viva.com Terminal](https://euhelp.viva.com/fr/articles/10225175-demarrage-automatique-de-l-application-viva-com-terminal.md)
- [Paramètres de mise en veille](https://euhelp.viva.com/fr/articles/10225376-parametres-de-mise-en-veille.md)
- [Pocket Card Terminal – Guide d’utilisation](https://euhelp.viva.com/fr/articles/4676612-pocket-card-terminal-guide-d-utilisation.md)
- [Changer la langue du POS](https://euhelp.viva.com/fr/articles/11477791-changer-la-langue-du-pos.md)
- [Quelles dimensions doit avoir le papier thermique de mon terminal de carte?](https://euhelp.viva.com/fr/articles/5121601-quelles-dimensions-doit-avoir-le-papier-thermique-de-mon-terminal-de-carte.md)
- [Pendant combien de temps puis-je louer mon terminal de carte?](https://euhelp.viva.com/fr/articles/5116404-pendant-combien-de-temps-puis-je-louer-mon-terminal-de-carte.md)
- [Mon terminal de paiement a été volé/perdu. Que dois-je faire?](https://euhelp.viva.com/fr/articles/5111137-mon-terminal-de-paiement-a-ete-vole-perdu-que-dois-je-faire.md)
- [Exemples de tickets de caisse](https://euhelp.viva.com/fr/articles/10153460-exemples-de-tickets-de-caisse.md)
- [Résiliation du terminal de paiement \(POS\) avec paiement mensuel](https://euhelp.viva.com/fr/articles/5214234-resiliation-du-terminal-de-paiement-pos-avec-paiement-mensuel.md)
- [Annulation de commande](https://euhelp.viva.com/fr/articles/10775063-annulation-de-commande.md)
- [Remplacement du terminal en raison d’un dysfonctionnement](https://euhelp.viva.com/fr/articles/10775113-remplacement-du-terminal-en-raison-d-un-dysfonctionnement.md)
- [Rétrofacturation d’une transaction de vente](https://euhelp.viva.com/fr/articles/11364406-retrofacturation-d-une-transaction-de-vente.md)
- [Transfert de terminal de point de vente](https://euhelp.viva.com/fr/articles/11205208-transfert-de-terminal-de-point-de-vente.md)
- [Périphériques de lecture de cartes – ce qui est \(et n’est pas\) pris en charge par l'application Viva.com Terminal App](https://euhelp.viva.com/fr/articles/11782632-peripheriques-de-lecture-de-cartes-ce-qui-est-et-n-est-pas-pris-en-charge-par-l-application-viva-com-terminal-app.md)

### Smart Checkout

- [Guide d’intégration de Smart Checkout](https://euhelp.viva.com/fr/articles/10305230-guide-d-integration-de-smart-checkout.md)
- [Qu'est-ce que l'e-commerce ?](https://euhelp.viva.com/fr/articles/4866019-qu-est-ce-que-l-e-commerce.md)
- [Acceptez les paiements sur votre boutique en ligne avec Viva.com](https://euhelp.viva.com/fr/articles/4933593-acceptez-les-paiements-sur-votre-boutique-en-ligne-avec-viva-com.md)
- [Quels sont les avantages de votre plateforme de paiement en ligne?](https://euhelp.viva.com/fr/articles/4933802-quels-sont-les-avantages-de-votre-plateforme-de-paiement-en-ligne.md)
- [Je n'ai pas de boutique en ligne, puis-je accepter des paiements par carte ?](https://euhelp.viva.com/fr/articles/4866583-je-n-ai-pas-de-boutique-en-ligne-puis-je-accepter-des-paiements-par-carte.md)
- [Puis-je utiliser le logo de Viva.com sur mon site internet ?](https://euhelp.viva.com/fr/articles/4866218-puis-je-utiliser-le-logo-de-viva-com-sur-mon-site-internet.md)
- [Foire aux questions sur Smart Checkout](https://euhelp.viva.com/fr/articles/11496444-foire-aux-questions-sur-smart-checkout.md)
- [Démarrer avec un compte sandbox/demo](https://euhelp.viva.com/fr/articles/4914750-demarrer-avec-un-compte-sandbox-demo.md)
- [Comment enregistrer un compte de production \(live\)](https://euhelp.viva.com/fr/articles/4914755-comment-enregistrer-un-compte-de-production-live.md)
- [Où puis-je trouver le code source ?](https://euhelp.viva.com/fr/articles/5119253-ou-puis-je-trouver-le-code-source.md)
- [Où trouver les identifiants pour Smart Checkout](https://euhelp.viva.com/fr/articles/10154697-ou-trouver-les-identifiants-pour-smart-checkout.md)
- [Source pour les paiements en ligne](https://euhelp.viva.com/fr/articles/10154969-source-pour-les-paiements-en-ligne.md)
- [Source pour ISV](https://euhelp.viva.com/fr/articles/10155806-source-pour-isv.md)
- [Trouvez votre ID Commerçant et votre Clé API](https://euhelp.viva.com/fr/articles/10154048-trouvez-votre-id-commercant-et-votre-cle-api.md)

### Plugins

- [Premiers pas avec les plugins Viva.com](https://euhelp.viva.com/fr/articles/10365093-premiers-pas-avec-les-plugins-viva-com.md)
- [Quels plugins d’e-commerce sont pris en charge?](https://euhelp.viva.com/fr/articles/4866425-quels-plugins-d-e-commerce-sont-pris-en-charge.md)
- [Intégration de Viva.com avec le plugin Viva.com Smart Checkout pour Shopify](https://euhelp.viva.com/fr/articles/4808161-integration-de-viva-com-avec-le-plugin-viva-com-smart-checkout-pour-shopify.md)
- [Intégration de Viva.com avec le plugin Viva.com Smart Checkout pour WooCommerce](https://euhelp.viva.com/fr/articles/4713377-integration-de-viva-com-avec-le-plugin-viva-com-smart-checkout-pour-woocommerce.md)
- [Intégration de Viva.com avec le plugin Viva.com Smart Checkout pour PrestaShop](https://euhelp.viva.com/fr/articles/4910943-integration-de-viva-com-avec-le-plugin-viva-com-smart-checkout-pour-prestashop.md)
- [Intégration de Viva.com avec le plugin Viva.com Smart Checkout pour Magento](https://euhelp.viva.com/fr/articles/4911024-integration-de-viva-com-avec-le-plugin-viva-com-smart-checkout-pour-magento.md)
- [Où puis-je trouver les logs du plugin "Viva.com smart Checkout pour WooCommerce"?](https://euhelp.viva.com/fr/articles/5126216-ou-puis-je-trouver-les-logs-du-plugin-viva-com-smart-checkout-pour-woocommerce.md)
- [Plugin Smart Checkout pour Shopware 6](https://euhelp.viva.com/fr/articles/11582428-plugin-smart-checkout-pour-shopware-6.md)

### Integrations

- [Intégrations](https://euhelp.viva.com/fr/articles/10248476-integrations.md)
- [Intégration avec le Viva.com Smart Checkout](https://euhelp.viva.com/fr/articles/4910884-integration-avec-le-viva-com-smart-checkout.md)
- [Qu'est-ce que la vérification de la carte ?](https://euhelp.viva.com/fr/articles/8438657-qu-est-ce-que-la-verification-de-la-carte.md)

### ISV / Marketplace

- [Solutions Marketplace](https://euhelp.viva.com/fr/articles/4713558-solutions-marketplace.md)

### Viva Advance Financing GR

- [Qu'est-ce que Viva.com Advance Financing ?](https://euhelp.viva.com/fr/articles/6266419-qu-est-ce-que-viva-com-advance-financing.md)

### Sécurité

- [Comment nous vous protégeons](https://euhelp.viva.com/fr/articles/10477040-comment-nous-vous-protegeons.md)
- [J'ai reçu un email suspect me demandant mes informations d'identification Viva.com. Que dois-je faire ?](https://euhelp.viva.com/fr/articles/5157517-j-ai-recu-un-email-suspect-me-demandant-mes-informations-d-identification-viva-com-que-dois-je-faire.md)
- [Mon argent est-il en sécurité ?](https://euhelp.viva.com/fr/articles/4866242-mon-argent-est-il-en-securite.md)
- [Que dois-je faire pour garantir la sécurité de mes opérations bancaires en ligne ?](https://euhelp.viva.com/fr/articles/4866212-que-dois-je-faire-pour-garantir-la-securite-de-mes-operations-bancaires-en-ligne.md)
- [Que dois-je faire pour garantir la sécurité des services bancaires mobiles ?](https://euhelp.viva.com/fr/articles/4866211-que-dois-je-faire-pour-garantir-la-securite-des-services-bancaires-mobiles.md)
- [Mes informations privées sont-elles en sécurité ?](https://euhelp.viva.com/fr/articles/4866241-mes-informations-privees-sont-elles-en-securite.md)
- [Je souhaite que mes données personnelles/mon compte soient supprimés](https://euhelp.viva.com/fr/articles/5106424-je-souhaite-que-mes-donnees-personnelles-mon-compte-soient-supprimes.md)
- [Partagez-vous mes informations avec des tiers ?](https://euhelp.viva.com/fr/articles/5106461-partagez-vous-mes-informations-avec-des-tiers.md)
- [Quelles sont mes données personnelles qui sont collectées?](https://euhelp.viva.com/fr/articles/5106480-quelles-sont-mes-donnees-personnelles-qui-sont-collectees.md)
- [Quelle est la politique en matière de cookies appliquée par l'entreprise?](https://euhelp.viva.com/fr/articles/5106490-quelle-est-la-politique-en-matiere-de-cookies-appliquee-par-l-entreprise.md)
- [Qu’est-ce que 3D Secure et comment ça fonctionne ?](https://euhelp.viva.com/fr/articles/4866285-qu-est-ce-que-3d-secure-et-comment-ca-fonctionne.md)
- [Qu'est-ce que la PSD2 ?](https://euhelp.viva.com/fr/articles/4866178-qu-est-ce-que-la-psd2.md)
- [Qu'est-ce que la SCA ?](https://euhelp.viva.com/fr/articles/4866282-qu-est-ce-que-la-sca.md)
- [Quels sont mes droits lorsque j'effectue des paiements en Europe?](https://euhelp.viva.com/fr/articles/4865956-quels-sont-mes-droits-lorsque-j-effectue-des-paiements-en-europe.md)

## Deutsch

### Erste Schritte

- [Was ist Viva.com?](https://euhelp.viva.com/de/articles/10221434-was-ist-viva-com.md): Viva.com, die erste Tech-Bank in Europa
- [Die wichtigsten Gründe, Viva.com für Ihr Unternehmen zu wählen](https://euhelp.viva.com/de/articles/10244710-die-wichtigsten-grunde-viva-com-fur-ihr-unternehmen-zu-wahlen.md)
- [Viva.com vs. unsere Mitbewerber. Was uns im Bereich Zahlungsdienste auszeichnet.](https://euhelp.viva.com/de/articles/10244721-viva-com-vs-unsere-mitbewerber-was-uns-im-bereich-zahlungsdienste-auszeichnet.md)
- [Viva.com - die 1. Tech Bank in Europa für Unternehmen - FAQs](https://euhelp.viva.com/de/articles/10493900-viva-com-die-1-tech-bank-in-europa-fur-unternehmen-faqs.md)
- [Viva.com Mobile app - Geräte-Registrierung](https://euhelp.viva.com/de/articles/6615649-viva-com-mobile-app-gerate-registrierung.md)
- [Welche Aktionen kann ich über meine Viva.com-app ausführen?](https://euhelp.viva.com/de/articles/4866184-welche-aktionen-kann-ich-uber-meine-viva-com-app-ausfuhren.md)

### Geld Versenden und Empfangen

- [Wie kann ich Geld auf mein Viva.com account einzahlen?](https://euhelp.viva.com/de/articles/4866034-wie-kann-ich-geld-auf-mein-viva-com-account-einzahlen.md)
- [Ich habe Gelder von einer anderen Bank auf mein Viva.com Account überwiesen. Wann wird der Betrag verfügbar sein?](https://euhelp.viva.com/de/articles/5802513-ich-habe-gelder-von-einer-anderen-bank-auf-mein-viva-com-account-uberwiesen-wann-wird-der-betrag-verfugbar-sein.md)
- [Pay-in - Geld einzahlen mit Karte](https://euhelp.viva.com/de/articles/9583626-pay-in-geld-einzahlen-mit-karte.md)
- [Was ist der SEPA Direct Debit Service?](https://euhelp.viva.com/de/articles/5187098-was-ist-der-sepa-direct-debit-service.md)
- [Kann ich eine Zahlungsbestätigung von meinem Konto erhalten?](https://euhelp.viva.com/de/articles/4866605-kann-ich-eine-zahlungsbestatigung-von-meinem-konto-erhalten.md)

### Zahlungen annehmen

- [Zahlungen akzeptieren](https://euhelp.viva.com/de/articles/10243304-zahlungen-akzeptieren.md)
- [Wie kann ich Zahlungen von meinen Kunden annehmen?](https://euhelp.viva.com/de/articles/5245986-wie-kann-ich-zahlungen-von-meinen-kunden-annehmen.md)
- [Wo kann ich meine Verkaufs­transaktionen einsehen?](https://euhelp.viva.com/de/articles/8347774-wo-kann-ich-meine-verkaufs-transaktionen-einsehen.md)
- [Wie finde ich meine fehlgeschlagenen Umsatztransaktionen?](https://euhelp.viva.com/de/articles/5119502-wie-finde-ich-meine-fehlgeschlagenen-umsatztransaktionen.md)
- [Zahlungsabwicklung und Abrechnungsgeschwindigkeit](https://euhelp.viva.com/de/articles/8330296-zahlungsabwicklung-und-abrechnungsgeschwindigkeit.md): Echtzeit-Abwicklung und -Clearing - Steigern Sie sofort Ihre Liquidität
- [Was ist Cashback?](https://euhelp.viva.com/de/articles/8330279-was-ist-cashback.md)
- [Kann ich Zahlungen mit Diners/Discover-Karten über mein Kartenterminal akzeptieren?](https://euhelp.viva.com/de/articles/6104189-kann-ich-zahlungen-mit-diners-discover-karten-uber-mein-kartenterminal-akzeptieren.md)
- [Ich habe Probleme mit der Amex-Akzeptanz. Was soll ich tun?](https://euhelp.viva.com/de/articles/4866235-ich-habe-probleme-mit-der-amex-akzeptanz-was-soll-ich-tun.md)
- [Kann ich Transaktionen akzeptieren, die vom Karteninhaber auf dem Beleg unterschrieben sind?](https://euhelp.viva.com/de/articles/5121652-kann-ich-transaktionen-akzeptieren-die-vom-karteninhaber-auf-dem-beleg-unterschrieben-sind.md)
- [Ich habe Probleme mit der Akzeptanz von JCB, was soll ich tun?](https://euhelp.viva.com/de/articles/5562745-ich-habe-probleme-mit-der-akzeptanz-von-jcb-was-soll-ich-tun.md)
- [Erste Schritte mit Zahlungsanforderungen](https://euhelp.viva.com/de/articles/5219585-erste-schritte-mit-zahlungsanforderungen.md)
- [Erste Schritte mit Quick Pay](https://euhelp.viva.com/de/articles/5221014-erste-schritte-mit-quick-pay.md)
- [Erste Schritte mit dem virtuellen Terminal](https://euhelp.viva.com/de/articles/5248858-erste-schritte-mit-dem-virtuellen-terminal.md)
- [Wie läuft der Streitprozess ab?](https://euhelp.viva.com/de/articles/4866081-wie-lauft-der-streitprozess-ab.md)
- [Wie überwache ich den Verlauf eines Streitfalls?](https://euhelp.viva.com/de/articles/4866180-wie-uberwache-ich-den-verlauf-eines-streitfalls.md)
- [Was soll ich tun, wenn ich eine Benachrichtigung über einen Streitfall erhalte?](https://euhelp.viva.com/de/articles/4866179-was-soll-ich-tun-wenn-ich-eine-benachrichtigung-uber-einen-streitfall-erhalte.md)
- [Wie kann ich Streitfälle verhindern?](https://euhelp.viva.com/de/articles/4866181-wie-kann-ich-streitfalle-verhindern.md)
- [Bestrittene Transaktionen - Anleitung zur Einreichung von Dokumenten für Händler](https://euhelp.viva.com/de/articles/4865958-bestrittene-transaktionen-anleitung-zur-einreichung-von-dokumenten-fur-handler.md)
- [Bearbeitung von Klarna-Streitfällen](https://euhelp.viva.com/de/articles/11002589-bearbeitung-von-klarna-streitfallen.md)

### Debitkarten

- [Entfesseln Sie Ihre Geschäftseffizienz mit den Businesskarten von Viva.com](https://euhelp.viva.com/de/articles/10243366-entfesseln-sie-ihre-geschaftseffizienz-mit-den-businesskarten-von-viva-com.md)
- [Aktivierung der Debitkarte](https://euhelp.viva.com/de/articles/4866337-aktivierung-der-debitkarte.md)
- [Wie kann ich die PIN meiner Debitkarte einsehen?](https://euhelp.viva.com/de/articles/4866346-wie-kann-ich-die-pin-meiner-debitkarte-einsehen.md)
- [Karte sperren](https://euhelp.viva.com/de/articles/8317026-karte-sperren.md)
- [Wo kann ich meine Kartendaten einsehen?](https://euhelp.viva.com/de/articles/8317040-wo-kann-ich-meine-kartendaten-einsehen.md)
- [Ich möchte eine meiner digitalen Karten löschen](https://euhelp.viva.com/de/articles/5148139-ich-mochte-eine-meiner-digitalen-karten-loschen.md)
- [Wie kann ich ein Karteninhaberzertifikat für meine Karte erhalten?](https://euhelp.viva.com/de/articles/8984776-wie-kann-ich-ein-karteninhaberzertifikat-fur-meine-karte-erhalten.md)
- [Leitfaden für häufige Fehlercodes bei Kartenaktivierung](https://euhelp.viva.com/de/articles/5119028-leitfaden-fur-haufige-fehlercodes-bei-kartenaktivierung.md)
- [Was soll ich tun, wenn meine Karte gestohlen oder verloren wurde?](https://euhelp.viva.com/de/articles/4866349-was-soll-ich-tun-wenn-meine-karte-gestohlen-oder-verloren-wurde.md)
- [Wie kann ich die mit einer Mitarbeiter-Debitkarte getätigten Transaktionen überprüfen?](https://euhelp.viva.com/de/articles/4866593-wie-kann-ich-die-mit-einer-mitarbeiter-debitkarte-getatigten-transaktionen-uberprufen.md): Transaktionen – Karte – Mitarbeiter
- [Wie kann ich eine digitale Karte erhalten?](https://euhelp.viva.com/de/articles/5151780-wie-kann-ich-eine-digitale-karte-erhalten.md)
- [Wo kann ich die digitale Karte verwenden?](https://euhelp.viva.com/de/articles/5147873-wo-kann-ich-die-digitale-karte-verwenden.md)
- [Was ist eine digitale Mitarbeiter-Karte von Viva.com?](https://euhelp.viva.com/de/articles/9208334-was-ist-eine-digitale-mitarbeiter-karte-von-viva-com.md)
- [Ich habe das Einmal-Passwort \(OTP\) nicht erhalten](https://euhelp.viva.com/de/articles/4866651-ich-habe-das-einmal-passwort-otp-nicht-erhalten.md)
- [Warum kann ich mit meiner Karte keine Zahlungen durchführen?](https://euhelp.viva.com/de/articles/8885736-warum-kann-ich-mit-meiner-karte-keine-zahlungen-durchfuhren.md)
- [Wie kann ich mit meiner Viva.com-Debitkarte Bargeld abheben?](https://euhelp.viva.com/de/articles/8455469-wie-kann-ich-mit-meiner-viva-com-debitkarte-bargeld-abheben.md)
- [Wie kann ich die mit meiner Karte getätigten Transaktionen einsehen?](https://euhelp.viva.com/de/articles/12991067-wie-kann-ich-die-mit-meiner-karte-getatigten-transaktionen-einsehen.md)
- [Was ist Google Pay?](https://euhelp.viva.com/de/articles/4866410-was-ist-google-pay.md)
- [Wie füge ich meine Viva.com Karte zu Google Pay hinzu?](https://euhelp.viva.com/de/articles/4866405-wie-fuge-ich-meine-viva-com-karte-zu-google-pay-hinzu.md)
- [Was ist Apple Pay?](https://euhelp.viva.com/de/articles/4866335-was-ist-apple-pay.md)
- [Fügen Sie Ihre Viva.com Debitkarte zu Apple Pay hinzu](https://euhelp.viva.com/de/articles/4683433-fugen-sie-ihre-viva-com-debitkarte-zu-apple-pay-hinzu.md)
- [Was ist ein Streitfall?](https://euhelp.viva.com/de/articles/4900503-was-ist-ein-streitfall.md)
- [Ich habe einen Kauf mit meiner Viva.com-Karte getätigt, aber ich habe das Produkt/die Dienstleistung nicht erhalten. Was soll ich tun?](https://euhelp.viva.com/de/articles/5241443-ich-habe-einen-kauf-mit-meiner-viva-com-karte-getatigt-aber-ich-habe-das-produkt-die-dienstleistung-nicht-erhalten-was-soll-ich-tun.md)
- [Mir wurde ein Abonnement in Rechnung gestellt, das ich gekündigt habe. Was soll ich tun?](https://euhelp.viva.com/de/articles/5241622-mir-wurde-ein-abonnement-in-rechnung-gestellt-das-ich-gekundigt-habe-was-soll-ich-tun.md)
- [Ich kenne eine Belastung auf meiner Karte nicht. Was muss ich tun?](https://euhelp.viva.com/de/articles/4866298-ich-kenne-eine-belastung-auf-meiner-karte-nicht-was-muss-ich-tun.md): Transaktionen - Reklamationen - Konto
- [Bei einer Bargeldabhebung wurde der Betrag nicht ausgezahlt. Was soll ich tun?](https://euhelp.viva.com/de/articles/4866297-bei-einer-bargeldabhebung-wurde-der-betrag-nicht-ausgezahlt-was-soll-ich-tun.md): Transaktionen - Reklamationen - Karte
- [Ich möchte eine Rückerstattung für einen von mir getätigten Kauf. Was muss ich tun?](https://euhelp.viva.com/de/articles/4866631-ich-mochte-eine-ruckerstattung-fur-einen-von-mir-getatigten-kauf-was-muss-ich-tun.md)
- [Ich habe die Rückerstattung, die ich vom Händler erwarte, nicht erhalten. Was soll ich tun?](https://euhelp.viva.com/de/articles/5241580-ich-habe-die-ruckerstattung-die-ich-vom-handler-erwarte-nicht-erhalten-was-soll-ich-tun.md)
- [Wie beantrage ich einen Streitfall bei einer Transaktion?](https://euhelp.viva.com/de/articles/5241541-wie-beantrage-ich-einen-streitfall-bei-einer-transaktion.md)

### viva.com Terminal App

- [Viva.com Terminal App – Die innovative Zahlungslösung für jedes Unternehmen](https://euhelp.viva.com/de/articles/10204749-viva-com-terminal-app-die-innovative-zahlungslosung-fur-jedes-unternehmen.md)

### Geräte

- [Viva.com Terminal POS – Die ideale Wahl für moderne und sichere Transaktionen](https://euhelp.viva.com/de/articles/10243018-viva-com-terminal-pos-die-ideale-wahl-fur-moderne-und-sichere-transaktionen.md)
- [Wie bestelle ich ein Kartenterminal?](https://euhelp.viva.com/de/articles/8355483-wie-bestelle-ich-ein-kartenterminal.md)
- [Wie bestelle ich als bestehender Kunde ein Zahlungsterminal?](https://euhelp.viva.com/de/articles/9395436-wie-bestelle-ich-als-bestehender-kunde-ein-zahlungsterminal.md)
- [Wie bestelle ich ein Kartenterminal als Gast?](https://euhelp.viva.com/de/articles/9395435-wie-bestelle-ich-ein-kartenterminal-als-gast.md)
- [Wann erhalte ich das von mir bestellte Kartenterminal?](https://euhelp.viva.com/de/articles/4866200-wann-erhalte-ich-das-von-mir-bestellte-kartenterminal.md)
- [Kartenterminal-Eigenschaften](https://euhelp.viva.com/de/articles/10214123-kartenterminal-eigenschaften.md)
- [Änderungen vor Auslieferung](https://euhelp.viva.com/de/articles/10244698-anderungen-vor-auslieferung.md)
- [So überprüfen Sie, ob Sie Ihr Terminal gekauft oder gemietet haben](https://euhelp.viva.com/de/articles/11384685-so-uberprufen-sie-ob-sie-ihr-terminal-gekauft-oder-gemietet-haben.md)
- [Aktivierung von Ciontek-, Sunmi- und PAX A8900-Kartenterminals](https://euhelp.viva.com/de/articles/6951236-aktivierung-von-ciontek-sunmi-und-pax-a8900-kartenterminals.md): So aktivieren Sie Ihr Ciontek-, Sunmi- oder PAX A8900-POS-Terminal
- [PAX-Kartenterminal-Aktivierung](https://euhelp.viva.com/de/articles/10260425-pax-kartenterminal-aktivierung.md)
- [Aktivierung und Kopplung des Mini-Kartenlesers \(blaue Anzeige\)](https://euhelp.viva.com/de/articles/5319517-aktivierung-und-kopplung-des-mini-kartenlesers-blaue-anzeige.md)
- [Aktivierung und Koppelung des Pocket Card Terminals](https://euhelp.viva.com/de/articles/5319577-aktivierung-und-koppelung-des-pocket-card-terminals.md)
- [Wie kann ich mein D200/S800/S900 Karten-Terminal aktivieren?](https://euhelp.viva.com/de/articles/4866198-wie-kann-ich-mein-d200-s800-s900-karten-terminal-aktivieren.md)
- [Wie aktiviere ich mein Android-Ethernet-Kartenterminal?](https://euhelp.viva.com/de/articles/4664672-wie-aktiviere-ich-mein-android-ethernet-kartenterminal.md)
- [USB-Host-Kabel für Mini-Kartenleser \(blue lite\) und Pocket-Kartenterminal](https://euhelp.viva.com/de/articles/4865941-usb-host-kabel-fur-mini-kartenleser-blue-lite-und-pocket-kartenterminal.md)
- [Wie setzt man eine neue Batch auf meinem Android-Terminal?](https://euhelp.viva.com/de/articles/5207303-wie-setzt-man-eine-neue-batch-auf-meinem-android-terminal.md)
- [Kann mein Kartenterminal drahtlos mit dem Drucker verbunden werden?](https://euhelp.viva.com/de/articles/5123518-kann-mein-kartenterminal-drahtlos-mit-dem-drucker-verbunden-werden.md)
- [Kann ich eine Transaktion über mein Terminal stornieren?](https://euhelp.viva.com/de/articles/4866524-kann-ich-eine-transaktion-uber-mein-terminal-stornieren.md)
- [Kartenleser – Ruhezeitüberschreitung \(Sleep Timeout\)](https://euhelp.viva.com/de/articles/10183679-kartenleser-ruhezeituberschreitung-sleep-timeout.md)
- [Unterstützung für Dezimalbeträge](https://euhelp.viva.com/de/articles/10204863-unterstutzung-fur-dezimalbetrage.md)
- [MultiPath-Funktionalität](https://euhelp.viva.com/de/articles/10225090-multipath-funktionalitat.md)
- [Verbindung mit Wi-Fi](https://euhelp.viva.com/de/articles/10221836-verbindung-mit-wi-fi.md)
- [Sperreinstellungen](https://euhelp.viva.com/de/articles/10222033-sperreinstellungen.md)
- [Viva.com Terminal-Anwendung Autostart](https://euhelp.viva.com/de/articles/10225175-viva-com-terminal-anwendung-autostart.md)
- [Energieeinstellungen](https://euhelp.viva.com/de/articles/10225376-energieeinstellungen.md)
- [Pocket Card Terminal – Gebrauchsanweisung](https://euhelp.viva.com/de/articles/4676612-pocket-card-terminal-gebrauchsanweisung.md)
- [POS-Sprache ändern](https://euhelp.viva.com/de/articles/11477791-pos-sprache-andern.md)
- [Welche Abmessungen sollte mein Kartenterminal-Thermopapier haben?](https://euhelp.viva.com/de/articles/5121601-welche-abmessungen-sollte-mein-kartenterminal-thermopapier-haben.md)
- [Für wie lange kann ich mein Kartenterminal mieten?](https://euhelp.viva.com/de/articles/5116404-fur-wie-lange-kann-ich-mein-kartenterminal-mieten.md)
- [Ich bin ausgeraubt worden / habe mein Kartenterminal verloren. Was soll ich tun?](https://euhelp.viva.com/de/articles/5111137-ich-bin-ausgeraubt-worden-habe-mein-kartenterminal-verloren-was-soll-ich-tun.md)
- [Beispiele für Kassenbons](https://euhelp.viva.com/de/articles/10153460-beispiele-fur-kassenbons.md)
- [Beendigung des POS mit monatlicher Zahlung](https://euhelp.viva.com/de/articles/5214234-beendigung-des-pos-mit-monatlicher-zahlung.md)
- [Stornierung der Bestellung](https://euhelp.viva.com/de/articles/10775063-stornierung-der-bestellung.md)
- [Austausch der Klemme aufgrund einer Fehlfunktion](https://euhelp.viva.com/de/articles/10775113-austausch-der-klemme-aufgrund-einer-fehlfunktion.md)
- [Rückbuchung einer Verkaufs­transaktion](https://euhelp.viva.com/de/articles/11364406-ruckbuchung-einer-verkaufs-transaktion.md)
- [POS-Terminal-Übertragung](https://euhelp.viva.com/de/articles/11205208-pos-terminal-ubertragung.md)
- [Kartenlesegeräte – was wird von der Viva.com Terminal App unterstützt \(und was nicht\)](https://euhelp.viva.com/de/articles/11782632-kartenlesegerate-was-wird-von-der-viva-com-terminal-app-unterstutzt-und-was-nicht.md)

### Smart Checkout

- [Leitfaden zur Integration von Smart Checkout](https://euhelp.viva.com/de/articles/10305230-leitfaden-zur-integration-von-smart-checkout.md)
- [Was ist E-Commerce?](https://euhelp.viva.com/de/articles/4866019-was-ist-e-commerce.md)
- [Akzeptieren Sie Zahlungen in Ihrem Onlineshop mit Viva.com](https://euhelp.viva.com/de/articles/4933593-akzeptieren-sie-zahlungen-in-ihrem-onlineshop-mit-viva-com.md)
- [Was sind die Vorteile Ihrer Online-Zahlungsplattform?](https://euhelp.viva.com/de/articles/4933802-was-sind-die-vorteile-ihrer-online-zahlungsplattform.md)
- [Ich habe keinen Online-Shop, kann ich Kartenzahlungen akzeptieren?](https://euhelp.viva.com/de/articles/4866583-ich-habe-keinen-online-shop-kann-ich-kartenzahlungen-akzeptieren.md)
- [Kann ich das Viva.com-Logo auf meiner Website verwenden?](https://euhelp.viva.com/de/articles/4866218-kann-ich-das-viva-com-logo-auf-meiner-website-verwenden.md)
- [Häufig gestellte Fragen zu Smart Checkout](https://euhelp.viva.com/de/articles/11496444-haufig-gestellte-fragen-zu-smart-checkout.md)
- [Einstieg mit einem Sandbox-/Demokonto](https://euhelp.viva.com/de/articles/4914750-einstieg-mit-einem-sandbox-demokonto.md)
- [Wie man ein Produktionskonto \(live\) registriert](https://euhelp.viva.com/de/articles/4914755-wie-man-ein-produktionskonto-live-registriert.md)
- [Wo kann ich den Quellcode finden?](https://euhelp.viva.com/de/articles/5119253-wo-kann-ich-den-quellcode-finden.md)
- [Wo Sie die Zugangsdaten für Smart Checkout finden](https://euhelp.viva.com/de/articles/10154697-wo-sie-die-zugangsdaten-fur-smart-checkout-finden.md)
- [Quelle für Online-Zahlungen](https://euhelp.viva.com/de/articles/10154969-quelle-fur-online-zahlungen.md)
- [Quelle für ISV](https://euhelp.viva.com/de/articles/10155806-quelle-fur-isv.md)
- [Finden Sie Ihre Merchant ID und Ihren API Key](https://euhelp.viva.com/de/articles/10154048-finden-sie-ihre-merchant-id-und-ihren-api-key.md)

### Plugins

- [Erste Schritte mit Viva.com-Plugins](https://euhelp.viva.com/de/articles/10365093-erste-schritte-mit-viva-com-plugins.md)
- [Welche E-Commerce Plugins werden unterstützt?](https://euhelp.viva.com/de/articles/4866425-welche-e-commerce-plugins-werden-unterstutzt.md)
- [Integration von Viva.com mit Shopify Smart Checkout Plugin](https://euhelp.viva.com/de/articles/4808161-integration-von-viva-com-mit-shopify-smart-checkout-plugin.md)
- [Integration von Viva.com in Smart Checkout WooCommerce](https://euhelp.viva.com/de/articles/4713377-integration-von-viva-com-in-smart-checkout-woocommerce.md)
- [Integrar Viva.com Smart Checkout plugin de PrestaShop](https://euhelp.viva.com/de/articles/4910943-integrar-viva-com-smart-checkout-plugin-de-prestashop.md)
- [Integration von Viva.com mit dem Magento Smart Checkout Plugin](https://euhelp.viva.com/de/articles/4911024-integration-von-viva-com-mit-dem-magento-smart-checkout-plugin.md)
- [Wo kann ich die Logs für das Plugin "Viva.com for WooCommerce" finden?](https://euhelp.viva.com/de/articles/5126216-wo-kann-ich-die-logs-fur-das-plugin-viva-com-for-woocommerce-finden.md)
- [Shopware 6 Smart Checkout-Plugin](https://euhelp.viva.com/de/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Integrations

- [Integrationen](https://euhelp.viva.com/de/articles/10248476-integrationen.md)
- [Integration des Viva.com Smart Checkout](https://euhelp.viva.com/de/articles/4910884-integration-des-viva-com-smart-checkout.md)
- [Was ist die Kartenverifizierung?](https://euhelp.viva.com/de/articles/8438657-was-ist-die-kartenverifizierung.md)

### ISV / Marktplatz

- [Marketplace Lösungen](https://euhelp.viva.com/de/articles/4713558-marketplace-losungen.md)

### Viva Advance Financing GR

- [Was ist Viva.com Advance Financing?](https://euhelp.viva.com/de/articles/6266419-was-ist-viva-com-advance-financing.md)

### Sicherheit

- [So schützen wir Sie](https://euhelp.viva.com/de/articles/10477040-so-schutzen-wir-sie.md)
- [Ich habe eine verdächtige E-Mail erhalten, in der ich nach meinen Viva.com Zugangsdaten gefragt werde. Was sollte ich tun?](https://euhelp.viva.com/de/articles/5157517-ich-habe-eine-verdachtige-e-mail-erhalten-in-der-ich-nach-meinen-viva-com-zugangsdaten-gefragt-werde-was-sollte-ich-tun.md)
- [Ist mein Geld sicher?](https://euhelp.viva.com/de/articles/4866242-ist-mein-geld-sicher.md)
- [Was kann ich tun, um sicheres Online-Banking zu gewährleisten?](https://euhelp.viva.com/de/articles/4866212-was-kann-ich-tun-um-sicheres-online-banking-zu-gewahrleisten.md)
- [Was sollte ich tun, um sicheres mobiles Banking zu gewährleisten?](https://euhelp.viva.com/de/articles/4866211-was-sollte-ich-tun-um-sicheres-mobiles-banking-zu-gewahrleisten.md)
- [Sind meine privaten Daten sicher?](https://euhelp.viva.com/de/articles/4866241-sind-meine-privaten-daten-sicher.md)
- [Ich möchte, dass meine persönlichen Daten gelöscht werden](https://euhelp.viva.com/de/articles/5106424-ich-mochte-dass-meine-personlichen-daten-geloscht-werden.md)
- [Teilen Sie meine Informationen mit Dritten?](https://euhelp.viva.com/de/articles/5106461-teilen-sie-meine-informationen-mit-dritten.md)
- [Welche meiner persönlichen Daten werden gesammelt?](https://euhelp.viva.com/de/articles/5106480-welche-meiner-personlichen-daten-werden-gesammelt.md)
- [Welche Cookies-Richtlinie wendet das Unternehmen an?](https://euhelp.viva.com/de/articles/5106490-welche-cookies-richtlinie-wendet-das-unternehmen-an.md)
- [Was ist 3D Secure und wie funktioniert es?](https://euhelp.viva.com/de/articles/4866285-was-ist-3d-secure-und-wie-funktioniert-es.md)
- [Was ist PSD2?](https://euhelp.viva.com/de/articles/4866178-was-ist-psd2.md)
- [Was ist SCA?](https://euhelp.viva.com/de/articles/4866282-was-ist-sca.md)
- [Welche Rechte habe ich bei Zahlungen in Europa?](https://euhelp.viva.com/de/articles/4865956-welche-rechte-habe-ich-bei-zahlungen-in-europa.md)

## Ελληνικά

### Ξεκινώντας με τη Viva.com

- [Τι είναι η Viva.com;](https://euhelp.viva.com/el/articles/10221434-τι-είναι-η-viva-com.md): Viva.com, η 1η Tech Bank στην Ευρώπη
- [Κορυφαίοι λόγοι για να επιλέξετε τη Viva.com για την επιχείρησή σας](https://euhelp.viva.com/el/articles/10244710-κορυφαίοι-λόγοι-για-να-επιλέξετε-τη-viva-com-για-την-επιχείρησή-σας.md): Σύγχρονες Λύσεις Πληρωμών από τη Viva.com
- [Viva.com vs. Ανταγωνιστές: Τι μας ξεχωρίζει στις υπηρεσίες πληρωμών](https://euhelp.viva.com/el/articles/10244721-viva-com-vs-ανταγωνιστές-τι-μας-ξεχωρίζει-στις-υπηρεσίες-πληρωμών.md): Καινοτόμες Λύσεις Πληρωμών Viva.com
- [Viva.com - η 1η Tech Bank στην Ευρώπη για Επιχειρήσεις – Συχνές Ερωτήσεις \(FAQs\)](https://euhelp.viva.com/el/articles/10493900-viva-com-η-1η-tech-bank-στην-ευρώπη-για-επιχειρήσεις-συχνές-ερωτήσεις-faqs.md)
- [Viva.com Mobile app](https://euhelp.viva.com/el/articles/6615649-viva-com-mobile-app.md)
- [Ποιες ενέργειες μπορώ να πραγματοποιήσω από το Viva.com Mobile banking app;](https://euhelp.viva.com/el/articles/4866184-ποιες-ενέργειες-μπορώ-να-πραγματοποιήσω-από-το-viva-com-mobile-banking-app.md): Viva.com apps - Mobile banking

### Μεταφορά και Λήψη Χρημάτων

- [Πώς μπορώ να μεταφέρω χρήματα στον λογαριασμό μου;](https://euhelp.viva.com/el/articles/4866034-πώς-μπορώ-να-μεταφέρω-χρήματα-στον-λογαριασμό-μου.md): Επιλογές Φόρτισης Λογαριασμού Viva.com
- [Μετέφερα κεφάλαια στον Viva.com λογαριασμό μου από άλλη τράπεζα. Πότε θα είναι διαθέσιμο το ποσό;](https://euhelp.viva.com/el/articles/5802513-μετέφερα-κεφάλαια-στον-viva-com-λογαριασμό-μου-από-άλλη-τράπεζα-πότε-θα-είναι-διαθέσιμο-το-ποσό.md)
- [Φόρτιση Λογαριασμού με κάρτα](https://euhelp.viva.com/el/articles/9583626-φόρτιση-λογαριασμού-με-κάρτα.md): Οδηγίες φόρτισης Viva.com λογαριασμού με κάρτα
- [Μπορούν να πιστωθούν στον λογαριασμό μου χρήματα από άλλη τράπεζα του εξωτερικού;](https://euhelp.viva.com/el/articles/9662478-μπορούν-να-πιστωθούν-στον-λογαριασμό-μου-χρήματα-από-άλλη-τράπεζα-του-εξωτερικού.md)
- [Πότε θα εμφανιστούν τα χρήματα στο λογαριασμό μου από μεταφορά άλλης τράπεζας εντός Ελλάδας;](https://euhelp.viva.com/el/articles/9662464-πότε-θα-εμφανιστούν-τα-χρήματα-στο-λογαριασμό-μου-από-μεταφορά-άλλης-τράπεζας-εντός-ελλάδας.md)
- [Tι είναι η υπηρεσία SEPA Direct Debit - Άμεσες χρεώσεις SEPA;](https://euhelp.viva.com/el/articles/5187098-tι-είναι-η-υπηρεσία-sepa-direct-debit-άμεσες-χρεώσεις-sepa.md): SEPA Direct Debit: Άμεσες Χρεώσεις μέσω Viva.com
- [Πώς μπορώ να πληρώσω τους λογαριασμούς μου μέσω του Viva.com;](https://euhelp.viva.com/el/articles/4866573-πώς-μπορώ-να-πληρώσω-τους-λογαριασμούς-μου-μέσω-του-viva-com.md): Οδηγίες Πληρωμής Λογαριασμών μέσω Viva.com
- [Μπορώ να έχω αποδεικτικό της πληρωμής μου;](https://euhelp.viva.com/el/articles/4866605-μπορώ-να-έχω-αποδεικτικό-της-πληρωμής-μου.md)
- [Τι είναι η υπηρεσία IRIS;](https://euhelp.viva.com/el/articles/6006774-τι-είναι-η-υπηρεσία-iris.md): Υπηρεσία IRIS: Άμεσες Μεταφορές Χρημάτων μέσω Viva.com
- [IRIS Smart Checkout](https://euhelp.viva.com/el/articles/6601115-iris-smart-checkout.md): IRIS Smart Checkout: Γρήγορες και Ασφαλείς Πληρωμές
- [Πληρωμές IRIS μέσω τερματικού \(POS\)](https://euhelp.viva.com/el/articles/12538463-πληρωμές-iris-μέσω-τερματικού-pos.md)
- [Πώς ενεργοποιώ την υπηρεσία IRIS ως ελεύθερος επαγγελματίας/ατομική επιχείρηση;](https://euhelp.viva.com/el/articles/8560172-πώς-ενεργοποιώ-την-υπηρεσία-iris-ως-ελεύθερος-επαγγελματίας-ατομική-επιχείρηση.md): IRIS Payments: Άμεσες και Ασφαλείς Πληρωμές μέσω Viva.com
- [Πώς μεταφέρω χρήματα από τον λογαριασμό μου μέσω του IRIS;](https://euhelp.viva.com/el/articles/8560183-πώς-μεταφέρω-χρήματα-από-τον-λογαριασμό-μου-μέσω-του-iris.md): Οδηγός Χρήσης IRIS Payments: Άμεσες Μεταφορές

### Αποδοχή Πληρωμών

- [Αποδοχή πληρωμών](https://euhelp.viva.com/el/articles/10243304-αποδοχή-πληρωμών.md): Τρόποι Αποδοχής Πληρωμών: Φυσική Παρουσία, Online & Τηλεφωνικές Παραγγελίες
- [Με ποιους τρόπους μπορώ να δεχθώ πληρωμές από τους πελάτες μου;](https://euhelp.viva.com/el/articles/5245986-με-ποιους-τρόπους-μπορώ-να-δεχθώ-πληρωμές-από-τους-πελάτες-μου.md)
- [Πού μπορώ να δω τις συναλλαγές των πωλήσεών μου;](https://euhelp.viva.com/el/articles/8347774-πού-μπορώ-να-δω-τις-συναλλαγές-των-πωλήσεών-μου.md)
- [Πώς μπορώ να εντοπίσω τις αποτυχημένες συναλλαγές των πωλήσεων μου;](https://euhelp.viva.com/el/articles/5119502-πώς-μπορώ-να-εντοπίσω-τις-αποτυχημένες-συναλλαγές-των-πωλήσεων-μου.md): Πώς να Εντοπίσετε και να Ελέγξετε Αποτυχημένες Συναλλαγές στο Viva.com
- [Εκκαθάριση συναλλαγών σε πραγματικό χρόνο \(Real - Time Settlement\)](https://euhelp.viva.com/el/articles/8330296-εκκαθάριση-συναλλαγών-σε-πραγματικό-χρόνο-real-time-settlement.md): Εκκαθάριση Συναλλαγών σε Πραγματικό Χρόνο – Ενισχύστε τη Ρευστότητά σας Άμεσα
- [Τι είναι το cashback?](https://euhelp.viva.com/el/articles/8330279-τι-είναι-το-cashback.md): Επωφεληθείτε από το Viva Cashback με 0% προμήθεια στις συναλλαγές
- [Αποδοχή πληρωμών με κάρτες Diners/Discover.](https://euhelp.viva.com/el/articles/6104189-αποδοχή-πληρωμών-με-κάρτες-diners-discover.md)
- [Δεν μπορώ να χρεώσω κάρτες American Express. Γιατί;](https://euhelp.viva.com/el/articles/4866235-δεν-μπορώ-να-χρεώσω-κάρτες-american-express-γιατί.md): Πωλήσεις
- [Μπορώ να δεχτώ συναλλαγές με υπογραφή του κατόχου της κάρτας στην απόδειξη;](https://euhelp.viva.com/el/articles/5121652-μπορώ-να-δεχτώ-συναλλαγές-με-υπογραφή-του-κατόχου-της-κάρτας-στην-απόδειξη.md)
- [Δεν μπορώ να χρεώσω κάρτες JCB. Γιατί;](https://euhelp.viva.com/el/articles/5562745-δεν-μπορώ-να-χρεώσω-κάρτες-jcb-γιατί.md)
- [Ξεκινήστε να δέχεστε πληρωμές μέσω των Ειδοποιήσεων Πληρωμής](https://euhelp.viva.com/el/articles/5219585-ξεκινήστε-να-δέχεστε-πληρωμές-μέσω-των-ειδοποιήσεων-πληρωμής.md): Διαδικασία δημιουργίας και διαχείρισης Ειδοποιήσεων Πληρωμής μέσω της Viva.com
- [Ξεκινήστε να δέχεστε πληρωμές με το Quick Pay](https://euhelp.viva.com/el/articles/5221014-ξεκινήστε-να-δέχεστε-πληρωμές-με-το-quick-pay.md): Διαδικασία δημιουργίας και διαχείρισης Quick pay link μέσω της Viva.com
- [Ξεκινήστε να δέχεστε πληρωμές με το Virtual Terminal](https://euhelp.viva.com/el/articles/5248858-ξεκινήστε-να-δέχεστε-πληρωμές-με-το-virtual-terminal.md): Διαδικασία δημιουργίας και διαχείρισης Quick pay link μέσω της Viva.com
- [Τι είναι η αμφισβήτηση συναλλαγής;](https://euhelp.viva.com/el/articles/4866081-τι-είναι-η-αμφισβήτηση-συναλλαγής.md): Ασφαλής Διαχείριση Συναλλαγών
- [Πώς παρακολουθώ την εξέλιξη μιας αμφισβητούμενης συναλλαγής;](https://euhelp.viva.com/el/articles/4866180-πώς-παρακολουθώ-την-εξέλιξη-μιας-αμφισβητούμενης-συναλλαγής.md)
- [Τι προτείνεται στην περίπτωση αμφισβήτησης συναλλαγής](https://euhelp.viva.com/el/articles/4866179-τι-προτείνεται-στην-περίπτωση-αμφισβήτησης-συναλλαγής.md): Συναλλαγές - Αμφισβήτηση
- [Τι πρέπει να κάνω για να αποφύγω τις αμφισβητήσεις συναλλαγών;](https://euhelp.viva.com/el/articles/4866181-τι-πρέπει-να-κάνω-για-να-αποφύγω-τις-αμφισβητήσεις-συναλλαγών.md)
- [Οδηγός υποβολής εγγράφων από εμπόρους για Αμφισβήτηση Συναλλαγής](https://euhelp.viva.com/el/articles/4865958-οδηγός-υποβολής-εγγράφων-από-εμπόρους-για-αμφισβήτηση-συναλλαγής.md): Οδηγός Διαχείρισης Αμφισβητούμενων Συναλλαγών
- [Διαχείριση Αμφισβητήσεων με την Klarna](https://euhelp.viva.com/el/articles/11002589-διαχείριση-αμφισβητήσεων-με-την-klarna.md)

### Χρεωστικές Κάρτες

- [Αποκτήστε επιχειρηματική αποδοτικότητα με τις επαγγελματικές κάρτες της Viva.com](https://euhelp.viva.com/el/articles/10243366-αποκτήστε-επιχειρηματική-αποδοτικότητα-με-τις-επαγγελματικές-κάρτες-της-viva-com.md)
- [Ενεργοποίηση χρεωστικής κάρτας](https://euhelp.viva.com/el/articles/4866337-ενεργοποίηση-χρεωστικής-κάρτας.md)
- [Πού μπορώ να δω το PIN της κάρτας μου;](https://euhelp.viva.com/el/articles/4866346-πού-μπορώ-να-δω-το-pin-της-κάρτας-μου.md)
- [Πώς μπορώ να κλειδώσω την κάρτα μου;](https://euhelp.viva.com/el/articles/8317026-πώς-μπορώ-να-κλειδώσω-την-κάρτα-μου.md)
- [Πού μπορώ να δω στοιχεία της κάρτας μου;](https://euhelp.viva.com/el/articles/8317040-πού-μπορώ-να-δω-στοιχεία-της-κάρτας-μου.md)
- [Πώς μπορώ να διαγράψω μία κάρτα μου;](https://euhelp.viva.com/el/articles/5148139-πώς-μπορώ-να-διαγράψω-μία-κάρτα-μου.md)
- [Πώς μπορώ να λάβω βεβαίωση κατόχου για την κάρτα μου;](https://euhelp.viva.com/el/articles/8984776-πώς-μπορώ-να-λάβω-βεβαίωση-κατόχου-για-την-κάρτα-μου.md)
- [Τι σημαίνει ο κωδικός σφάλματος που εμφανίστηκε κατά την προσπάθεια ενεργοποίησης της κάρτας μου;](https://euhelp.viva.com/el/articles/5119028-τι-σημαίνει-ο-κωδικός-σφάλματος-που-εμφανίστηκε-κατά-την-προσπάθεια-ενεργοποίησης-της-κάρτας-μου.md)
- [Τι κάνω σε περίπτωση κλοπής ή απώλειας της κάρτας μου;](https://euhelp.viva.com/el/articles/4866349-τι-κάνω-σε-περίπτωση-κλοπής-ή-απώλειας-της-κάρτας-μου.md): Ασφάλεια - Κάρτα
- [Πώς να διαχειριστείτε κινήσεις, υπόλοιπο και φόρτιση της Viva Employee Debit κάρτας](https://euhelp.viva.com/el/articles/4866593-πώς-να-διαχειριστείτε-κινήσεις-υπόλοιπο-και-φόρτιση-της-viva-employee-debit-κάρτας.md): Συναλλαγές - Κάρτα - Υπάλληλος
- [Πώς μπορώ να αποκτήσω digital κάρτα;](https://euhelp.viva.com/el/articles/5151780-πώς-μπορώ-να-αποκτήσω-digital-κάρτα.md)
- [Πού μπορώ να χρησιμοποιήσω τη digital κάρτα;](https://euhelp.viva.com/el/articles/5147873-πού-μπορώ-να-χρησιμοποιήσω-τη-digital-κάρτα.md)
- [Δημιουργία digital κάρτα υπαλλήλου](https://euhelp.viva.com/el/articles/9208334-δημιουργία-digital-κάρτα-υπαλλήλου.md)
- [Δεν έλαβα τον κωδικό μίας χρήσης \(OTP\).](https://euhelp.viva.com/el/articles/4866651-δεν-έλαβα-τον-κωδικό-μίας-χρήσης-otp.md)
- [Γιατί δεν μπορώ να κάνω συναλλαγές με την κάρτα μου;](https://euhelp.viva.com/el/articles/8885736-γιατί-δεν-μπορώ-να-κάνω-συναλλαγές-με-την-κάρτα-μου.md)
- [Μέχρι τι ποσό μπορώ να κάνω ανέπαφες συναλλαγές με την χρεωστική κάρτα μου;](https://euhelp.viva.com/el/articles/4866675-μέχρι-τι-ποσό-μπορώ-να-κάνω-ανέπαφες-συναλλαγές-με-την-χρεωστική-κάρτα-μου.md)
- [Πώς μπορώ να κάνω ανάληψη μετρητών με τη χρεωστική κάρτα Viva.com;](https://euhelp.viva.com/el/articles/8455469-πώς-μπορώ-να-κάνω-ανάληψη-μετρητών-με-τη-χρεωστική-κάρτα-viva-com.md)
- [Πώς μπορώ να δω τις συναλλαγές που έχω πραγματοποιήσει με την κάρτα μου;](https://euhelp.viva.com/el/articles/12991067-πώς-μπορώ-να-δω-τις-συναλλαγές-που-έχω-πραγματοποιήσει-με-την-κάρτα-μου.md)
- [Τι είναι το Google Pay;](https://euhelp.viva.com/el/articles/4866410-τι-είναι-το-google-pay.md): Digital Wallets - Google pay
- [Πώς προσθέτω τη Viva.com κάρτα μου στο Google Pay;](https://euhelp.viva.com/el/articles/4866405-πώς-προσθέτω-τη-viva-com-κάρτα-μου-στο-google-pay.md): Digital Wallets - Google pay
- [Τι είναι το Apple Pay;](https://euhelp.viva.com/el/articles/4866335-τι-είναι-το-apple-pay.md): Digital Wallets - Apple pay
- [Πώς μπορώ να προσθέσω τη Viva.com κάρτα μου στο Apple Pay;](https://euhelp.viva.com/el/articles/4683433-πώς-μπορώ-να-προσθέσω-τη-viva-com-κάρτα-μου-στο-apple-pay.md)
- [Τι είναι η αμφισβήτηση συναλλαγής;](https://euhelp.viva.com/el/articles/4900503-τι-είναι-η-αμφισβήτηση-συναλλαγής.md)
- [Έχω κάνει μια αγορά με τη Viva.com κάρτα μου, αλλά δεν έχω λάβει το προϊόν/υπηρεσία. Τι πρέπει να κάνω;](https://euhelp.viva.com/el/articles/5241443-έχω-κάνει-μια-αγορά-με-τη-viva-com-κάρτα-μου-αλλά-δεν-έχω-λάβει-το-προϊόν-υπηρεσία-τι-πρέπει-να-κάνω.md)
- [Έχω χρεωθεί συνδρομή την οποία έχω διακόψει. Τι πρέπει να κάνω;](https://euhelp.viva.com/el/articles/5241622-έχω-χρεωθεί-συνδρομή-την-οποία-έχω-διακόψει-τι-πρέπει-να-κάνω.md)
- [Δεν αναγνωρίζω μια χρέωση της κάρτας μου](https://euhelp.viva.com/el/articles/4866298-δεν-αναγνωρίζω-μια-χρέωση-της-κάρτας-μου.md): Συναλλαγές - Αμφισβητήσεις - Λογαριασμός
- [Έκανα ανάληψη μετρητών και παρακρατήθηκε από το ΑΤΜ το ποσό/ μέρος του ποσού. Τι πρέπει να κάνω;](https://euhelp.viva.com/el/articles/4866297-έκανα-ανάληψη-μετρητών-και-παρακρατήθηκε-από-το-ατμ-το-ποσό-μέρος-του-ποσού-τι-πρέπει-να-κάνω.md): Συναλλαγές - Αμφισβητήσεις - Κάρτα
- [Πώς μπορώ να ακυρώσω συναλλαγή και να μου επιστραφούν τα χρήματα;](https://euhelp.viva.com/el/articles/4866631-πώς-μπορώ-να-ακυρώσω-συναλλαγή-και-να-μου-επιστραφούν-τα-χρήματα.md): Προσωπικός - Κάρτα - Αμφισβήτηση
- [Δεν έχω λάβει την επιστροφή ποσού που αναμένω από τον έμπορο. Τι πρέπει να κάνω;](https://euhelp.viva.com/el/articles/5241580-δεν-έχω-λάβει-την-επιστροφή-ποσού-που-αναμένω-από-τον-έμπορο-τι-πρέπει-να-κάνω.md)
- [Πώς υποβάλλω αίτημα αμφισβήτησης συναλλαγής;](https://euhelp.viva.com/el/articles/5241541-πώς-υποβάλλω-αίτημα-αμφισβήτησης-συναλλαγής.md)

### Viva. com Terminal App

- [Viva.com Terminal app – Η Καινοτόμος Λύση Πληρωμών για Κάθε Επιχείρηση](https://euhelp.viva.com/el/articles/10204749-viva-com-terminal-app-η-καινοτόμος-λύση-πληρωμών-για-κάθε-επιχείρηση.md): Η Ολοκληρωμένη Λύση Πληρωμών για Σύγχρονες Επιχειρήσεις

### Συσκευές

- [Viva.com Terminal POS - Η Ιδανική Επιλογή για Σύγχρονες και Ασφαλείς Συναλλαγές](https://euhelp.viva.com/el/articles/10243018-viva-com-terminal-pos-η-ιδανική-επιλογή-για-σύγχρονες-και-ασφαλείς-συναλλαγές.md): Λύσεις Τερματικών Viva.com για Κάθε Επιχείρηση
- [Πώς παραγγέλνω ένα τερματικό Viva.com;](https://euhelp.viva.com/el/articles/8355483-πώς-παραγγέλνω-ένα-τερματικό-viva-com.md)
- [Πώς κάνω παραγγελία ως υφιστάμενος πελάτης;](https://euhelp.viva.com/el/articles/9395436-πώς-κάνω-παραγγελία-ως-υφιστάμενος-πελάτης.md)
- [Πώς κάνω παραγγελία ως επισκέπτης;](https://euhelp.viva.com/el/articles/9395435-πώς-κάνω-παραγγελία-ως-επισκέπτης.md)
- [Πότε θα παραλάβω το τερματικό που παρήγγειλα;](https://euhelp.viva.com/el/articles/4866200-πότε-θα-παραλάβω-το-τερματικό-που-παρήγγειλα.md): Τερματικά - Παραγγελία
- [Ιδιότητες τερματικών](https://euhelp.viva.com/el/articles/10214123-ιδιότητες-τερματικών.md): Παρουσίαση χαρακτηριστικών, δυνατοτήτων και οδηγιών ρύθμισης για τερματικά Viva.com
- [Ακύρωση / Αλλαγή στοιχείων πριν την Παράδοση](https://euhelp.viva.com/el/articles/10244698-ακύρωση-αλλαγή-στοιχείων-πριν-την-παράδοση.md): Οδηγίες για αλλαγή στοιχείων αποστολής ή ακύρωση παραγγελίας τερματικού πριν την παράδοση.
- [Πώς να δείτε αν έχετε αγοράσει ή ενοικιάσει το τερματικό σας](https://euhelp.viva.com/el/articles/11384685-πώς-να-δείτε-αν-έχετε-αγοράσει-ή-ενοικιάσει-το-τερματικό-σας.md)
- [Ενεργοποίηση τερματικών Ciontek, Sunmi και PAX A8900](https://euhelp.viva.com/el/articles/6951236-ενεργοποίηση-τερματικών-ciontek-sunmi-και-pax-a8900.md): Οδηγίες ενεργοποίησης τερματικού POS Ciontek - Sunmi - PAX A8900
- [Ενεργοποίηση τερματικών PAX](https://euhelp.viva.com/el/articles/10260425-ενεργοποίηση-τερματικών-pax.md)
- [Ενεργοποίηση και σύνδεση Mini Card Reader \(blue lite\)](https://euhelp.viva.com/el/articles/5319517-ενεργοποίηση-και-σύνδεση-mini-card-reader-blue-lite.md): Οδηγίες για ενεργοποίηση και σύνδεση του Mini Card Reader
- [Ενεργοποίηση και σύνδεση Pocket Card Terminal](https://euhelp.viva.com/el/articles/5319577-ενεργοποίηση-και-σύνδεση-pocket-card-terminal.md): Οδηγίες ενεργοποίησης του Pocket Card Terminal
- [Πώς ενεργοποιώ το D200/S800/S900 τερματικό μου;](https://euhelp.viva.com/el/articles/4866198-πώς-ενεργοποιώ-το-d200-s800-s900-τερματικό-μου.md): Τερματικά - Ενεργοποίηση
- [Πώς ενεργοποιώ το Android Ethernet τερματικό μου;](https://euhelp.viva.com/el/articles/4664672-πώς-ενεργοποιώ-το-android-ethernet-τερματικό-μου.md)
- [USB Host Cable για Mini Card Reader \(blue lite\) και Pocket Card Terminal](https://euhelp.viva.com/el/articles/4865941-usb-host-cable-για-mini-card-reader-blue-lite-και-pocket-card-terminal.md): Τερματικά - USB
- [Πώς μπορώ να ανοίξω/ κλείσω πακέτο/ ημερολόγιο στο Android τερματικό μου;](https://euhelp.viva.com/el/articles/5207303-πώς-μπορώ-να-ανοίξω-κλείσω-πακέτο-ημερολόγιο-στο-android-τερματικό-μου.md): Οδηγίες για ενεργοποίηση και διαχείριση ημερολογίων/πακέτων
- [Θα μπορούσε να συνδεθεί το τερματικό μου ασύρματα με τον εκτυπωτή;](https://euhelp.viva.com/el/articles/5123518-θα-μπορούσε-να-συνδεθεί-το-τερματικό-μου-ασύρματα-με-τον-εκτυπωτή.md): Οδηγίες για ασύρματη σύνδεση τερματικού με εκτυπωτή
- [Ακύρωση ή επιστροφή χρημάτων από το τερματικό](https://euhelp.viva.com/el/articles/4866524-ακύρωση-ή-επιστροφή-χρημάτων-από-το-τερματικό.md): Οδηγίες επιστροφής χρημάτων σε τερματικό
- [Card Reader - Χρονικό Όριο Αδράνειας](https://euhelp.viva.com/el/articles/10183679-card-reader-χρονικό-όριο-αδράνειας.md): Οδηγίες για την αλλαγή του χρονικού ορίου αδράνειας
- [Υποστήριξη Δεκαδικών Ποσών](https://euhelp.viva.com/el/articles/10204863-υποστήριξη-δεκαδικών-ποσών.md): Οδηγίες για την ενεργοποίηση ή απενεργοποίηση της Υποστήριξης Δεκαδικών Ποσών
- [Λειτουργία MultiPath \(Cellular Network Failover\)](https://euhelp.viva.com/el/articles/10225090-λειτουργία-multipath-cellular-network-failover.md): Ρύθμιση λειτουργίας Multipath
- [Σύνδεση σε WiFi](https://euhelp.viva.com/el/articles/10221836-σύνδεση-σε-wifi.md): Οδηγός Σύνδεσης σε Wi-Fi
- [Ρυθμίσεις Κλειδώματος](https://euhelp.viva.com/el/articles/10222033-ρυθμίσεις-κλειδώματος.md): Οδηγός Ρυθμίσεων Κλειδώματος
- [Αυτόματη εκκίνηση της εφαρμογής Viva.com Terminal](https://euhelp.viva.com/el/articles/10225175-αυτόματη-εκκίνηση-της-εφαρμογής-viva-com-terminal.md)
- [Viva.com Terminal App: Χρονικό όριο οθόνης](https://euhelp.viva.com/el/articles/10225376-viva-com-terminal-app-χρονικό-όριο-οθόνης.md): Ρύθμιση Χρονικού Ορίου Οθόνης \(Sleep\)
- [Χρήση και λειτουργίες του Pocket Card Terminal τερματικού](https://euhelp.viva.com/el/articles/4676612-χρήση-και-λειτουργίες-του-pocket-card-terminal-τερματικού.md)
- [Αλλαγή γλώσσας POS](https://euhelp.viva.com/el/articles/11477791-αλλαγή-γλώσσας-pos.md)
- [Τι διαστάσεις πρέπει να έχει το θερμικό χαρτί του τερματικού μου;](https://euhelp.viva.com/el/articles/5121601-τι-διαστάσεις-πρέπει-να-έχει-το-θερμικό-χαρτί-του-τερματικού-μου.md)
- [Πόσο καιρό μπορώ να μισθώνω το τερματικό μου;](https://euhelp.viva.com/el/articles/5116404-πόσο-καιρό-μπορώ-να-μισθώνω-το-τερματικό-μου.md)
- [Μου έκλεψαν/ έχασα το τερματικό μου. Τι πρέπει να κάνω;](https://euhelp.viva.com/el/articles/5111137-μου-έκλεψαν-έχασα-το-τερματικό-μου-τι-πρέπει-να-κάνω.md)
- [Δείγματα αποδείξεων](https://euhelp.viva.com/el/articles/10153460-δείγματα-αποδείξεων.md)
- [Τερματισμός διάθεσης POS με μηνιαια πληρωμή](https://euhelp.viva.com/el/articles/5214234-τερματισμός-διάθεσης-pos-με-μηνιαια-πληρωμή.md): Οδηγίες για επιστροφή τερματικού
- [Ακυρωση Παραγγελιας](https://euhelp.viva.com/el/articles/10775063-ακυρωση-παραγγελιας.md)
- [Αντικατάσταση τερματικού λόγω βλαβης](https://euhelp.viva.com/el/articles/10775113-αντικατάσταση-τερματικού-λόγω-βλαβης.md)
- [Αντιστροφή συναλλαγής πώλησης](https://euhelp.viva.com/el/articles/11364406-αντιστροφή-συναλλαγής-πώλησης.md)
- [Μεταβίβαση Τερματικού](https://euhelp.viva.com/el/articles/11205208-μεταβίβαση-τερματικού.md)
- [Περιφερειακές Συσκευές Ανάγνωσης Καρτών – Τι υποστηρίζεται \(και τι όχι\) από το Viva.com Terminal App](https://euhelp.viva.com/el/articles/11782632-περιφερειακές-συσκευές-ανάγνωσης-καρτών-τι-υποστηρίζεται-και-τι-όχι-από-το-viva-com-terminal-app.md)

### Smart Checkout

- [Οδηγός ενσωμάτωσης Smart Checkout](https://euhelp.viva.com/el/articles/10305230-οδηγός-ενσωμάτωσης-smart-checkout.md)
- [Τι είναι το e-commerce;](https://euhelp.viva.com/el/articles/4866019-τι-είναι-το-e-commerce.md): E-commerce
- [Αποδοχή πληρωμών στο e-shop σας μέσω Viva.com](https://euhelp.viva.com/el/articles/4933593-αποδοχή-πληρωμών-στο-e-shop-σας-μέσω-viva-com.md)
- [Ποια είναι τα οφέλη της Viva.com για τις online πληρωμές;](https://euhelp.viva.com/el/articles/4933802-ποια-είναι-τα-οφέλη-της-viva-com-για-τις-online-πληρωμές.md)
- [Δεν έχω ηλεκτρονικό κατάστημα, μπορώ να δεχτώ πληρωμές;](https://euhelp.viva.com/el/articles/4866583-δεν-έχω-ηλεκτρονικό-κατάστημα-μπορώ-να-δεχτώ-πληρωμές.md)
- [Μπορώ να χρησιμοποιήσω το logo της Viva.com στο site μου;](https://euhelp.viva.com/el/articles/4866218-μπορώ-να-χρησιμοποιήσω-το-logo-της-viva-com-στο-site-μου.md)
- [Smart Checkout FAQs](https://euhelp.viva.com/el/articles/11496444-smart-checkout-faqs.md)
- [Ξεκινώντας με sandbox/demo λογαριασμό](https://euhelp.viva.com/el/articles/4914750-ξεκινώντας-με-sandbox-demo-λογαριασμό.md)
- [Ξεκινώντας με έναν παραγωγικό/live λογαριασμό](https://euhelp.viva.com/el/articles/4914755-ξεκινώντας-με-έναν-παραγωγικό-live-λογαριασμό.md)
- [Πού μπορώ να βρω τον κωδικό πηγής \(source code\);](https://euhelp.viva.com/el/articles/5119253-πού-μπορώ-να-βρω-τον-κωδικό-πηγής-source-code.md)
- [Που θα βρείτε τα διαπιστευτήρια \(credentials\) για Smart Checkout.](https://euhelp.viva.com/el/articles/10154697-που-θα-βρείτε-τα-διαπιστευτήρια-credentials-για-smart-checkout.md)
- [Πηγές για Οnline πληρωμές](https://euhelp.viva.com/el/articles/10154969-πηγές-για-οnline-πληρωμές.md)
- [Πηγές για ISV](https://euhelp.viva.com/el/articles/10155806-πηγές-για-isv.md)
- [Που θα βρείτε το Merchant ID και το API Key](https://euhelp.viva.com/el/articles/10154048-που-θα-βρείτε-το-merchant-id-και-το-api-key.md)

### Plugins

- [Ξεκινώντας με τα Viva.com Plugins](https://euhelp.viva.com/el/articles/10365093-ξεκινώντας-με-τα-viva-com-plugins.md)
- [Ποια e-commerce plugins υποστηρίζετε;](https://euhelp.viva.com/el/articles/4866425-ποια-e-commerce-plugins-υποστηρίζετε.md): E-commerce
- [Διασύνδεση του Viva.com λογαριασμού σας με το Viva.com Smart Checkout plugin for Shopify.](https://euhelp.viva.com/el/articles/4808161-διασύνδεση-του-viva-com-λογαριασμού-σας-με-το-viva-com-smart-checkout-plugin-for-shopify.md)
- [Πώς μπορώ να συνδέσω τον λογαριασμό μου με το Viva.com Smart Checkout plugin for WooCommerce](https://euhelp.viva.com/el/articles/4713377-πώς-μπορώ-να-συνδέσω-τον-λογαριασμό-μου-με-το-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Διασύνδεση του Viva.com λογαριασμού σας με το Viva.com Smart Checkout plugin for PrestaShop](https://euhelp.viva.com/el/articles/4910943-διασύνδεση-του-viva-com-λογαριασμού-σας-με-το-viva-com-smart-checkout-plugin-for-prestashop.md)
- [Διασύνδεση του Viva.com λογαριασμού σας με το Viva.com Smart Checkout plugin for Magento](https://euhelp.viva.com/el/articles/4911024-διασύνδεση-του-viva-com-λογαριασμού-σας-με-το-viva-com-smart-checkout-plugin-for-magento.md)
- [Πού μπορώ να βρω τα logs για το “Viva.com for WooCommerce” plugin;](https://euhelp.viva.com/el/articles/5126216-πού-μπορώ-να-βρω-τα-logs-για-το-viva-com-for-woocommerce-plugin.md)
- [Shopware 6 Smart Checkout plugin](https://euhelp.viva.com/el/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Διασυνδέσεις - Integrations

- [Διασυνδέσεις](https://euhelp.viva.com/el/articles/10248476-διασυνδέσεις.md)
- [Πώς να ενσωματώσετε το Viva.com Smart checkout στο ηλεκτρονικό σας κατάστημα](https://euhelp.viva.com/el/articles/4910884-πώς-να-ενσωματώσετε-το-viva-com-smart-checkout-στο-ηλεκτρονικό-σας-κατάστημα.md)
- [Πώς λειτουργεί η επαλήθευση κάρτας;](https://euhelp.viva.com/el/articles/8438657-πώς-λειτουργεί-η-επαλήθευση-κάρτας.md)

### ISV / Marketplace

- [Λύσεις για Marketplace](https://euhelp.viva.com/el/articles/4713558-λύσεις-για-marketplace.md)

### Viva Advance Financing

- [Τι είναι το Viva.com Advance Financing;](https://euhelp.viva.com/el/articles/6266419-τι-είναι-το-viva-com-advance-financing.md)

### Ασφάλεια

- [Η προστασία που παρέχει η Viva.com](https://euhelp.viva.com/el/articles/10477040-η-προστασία-που-παρέχει-η-viva-com.md)
- [Έλαβα ένα ύποπτο email που μου ζητά τους κωδικούς της Viva.com. Τι να κάνω;](https://euhelp.viva.com/el/articles/5157517-έλαβα-ένα-ύποπτο-email-που-μου-ζητά-τους-κωδικούς-της-viva-com-τι-να-κάνω.md)
- [Είναι ασφαλή τα χρήματά μου;](https://euhelp.viva.com/el/articles/4866242-είναι-ασφαλή-τα-χρήματά-μου.md): Ασφάλεια - Λογαριασμός
- [Τι χρειάζεται να κάνω για να χρησιμοποιώ το online banking μου με ασφάλεια;](https://euhelp.viva.com/el/articles/4866212-τι-χρειάζεται-να-κάνω-για-να-χρησιμοποιώ-το-online-banking-μου-με-ασφάλεια.md): Ασφάλεια - Λογαριασμός
- [Πώς μπορώ να χρησιμοποιήσω το mobile banking μου με ασφάλεια; ](https://euhelp.viva.com/el/articles/4866211-πώς-μπορώ-να-χρησιμοποιήσω-το-mobile-banking-μου-με-ασφάλεια.md)
- [Είναι ασφαλή τα προσωπικά μου δεδομένα;](https://euhelp.viva.com/el/articles/4866241-είναι-ασφαλή-τα-προσωπικά-μου-δεδομένα.md): Ασφάλεια - Συμβουλές ασφαλούς χρήσης
- [Πώς μπορώ να διαγράψω τα προσωπικά μου στοιχεία;](https://euhelp.viva.com/el/articles/5106424-πώς-μπορώ-να-διαγράψω-τα-προσωπικά-μου-στοιχεία.md)
- [Στέλνετε τα στοιχεία μου σε τρίτους;](https://euhelp.viva.com/el/articles/5106461-στέλνετε-τα-στοιχεία-μου-σε-τρίτους.md)
- [Ποια προσωπικά μου δεδομένα συλλέγετε;](https://euhelp.viva.com/el/articles/5106480-ποια-προσωπικά-μου-δεδομένα-συλλέγετε.md)
- [Ποια είναι η πολιτική Cookies που εφαρμόζει η εταιρία;](https://euhelp.viva.com/el/articles/5106490-ποια-είναι-η-πολιτική-cookies-που-εφαρμόζει-η-εταιρία.md)
- [Τι είναι το 3D-Secure και πώς λειτουργεί;  ](https://euhelp.viva.com/el/articles/4866285-τι-είναι-το-3d-secure-και-πώς-λειτουργεί.md): Ασφάλεια
- [Τι είναι η Δεύτερη Οδηγία Υπηρεσιών Πληρωμών - Payment Service Directive 2 \(PSD2\)](https://euhelp.viva.com/el/articles/4866178-τι-είναι-η-δεύτερη-οδηγία-υπηρεσιών-πληρωμών-payment-service-directive-2-psd2.md)
- [Τι είναι το Strong Customer Authentication \(SCA\);](https://euhelp.viva.com/el/articles/4866282-τι-είναι-το-strong-customer-authentication-sca.md)
- [Ποια είναι τα δικαιώματά μου κατά την πραγματοποίηση πληρωμών στην Ευρώπη;](https://euhelp.viva.com/el/articles/4865956-ποια-είναι-τα-δικαιώματά-μου-κατά-την-πραγματοποίηση-πληρωμών-στην-ευρώπη.md)

## Magyar

### Kezdeti lépések

- [Mi a Viva.com?](https://euhelp.viva.com/hu/articles/10221434-mi-a-viva-com.md): Viva.com, Európa első technológiai bankja
- [Miért válassza a Viva.com-ot vállalkozása számára?](https://euhelp.viva.com/hu/articles/10244710-miert-valassza-a-viva-com-ot-vallalkozasa-szamara.md)
- [Viva.com vs. versenytársaink. Mi különböztet meg bennünket a fizetési szolgáltatások terén.](https://euhelp.viva.com/hu/articles/10244721-viva-com-vs-versenytarsaink-mi-kulonboztet-meg-bennunket-a-fizetesi-szolgaltatasok-teren.md)
- [Viva.com az első Tech Bank Európában a vállalkozások számára GYIK](https://euhelp.viva.com/hu/articles/10493900-viva-com-az-elso-tech-bank-europaban-a-vallalkozasok-szamara-gyik.md)
- [Viva.com Mobil Alkalmazás - Eszköz regisztrációja](https://euhelp.viva.com/hu/articles/6615649-viva-com-mobil-alkalmazas-eszkoz-regisztracioja.md)
- [Milyen műveleteket tudok végrehajtani a Viva.com alkalmazásomon keresztül?](https://euhelp.viva.com/hu/articles/4866184-milyen-muveleteket-tudok-vegrehajtani-a-viva-com-alkalmazasomon-keresztul.md)

### Pénzküldés és -fogadás

- [Pénz befizetése kártyával](https://euhelp.viva.com/hu/articles/9583626-penz-befizetese-kartyaval.md)
- [Kaphatok fizetési bizonylatot a fiókomból?](https://euhelp.viva.com/hu/articles/4866605-kaphatok-fizetesi-bizonylatot-a-fiokombol.md)

### Fizetéselfogadás

- [Fizetések elfogadása](https://euhelp.viva.com/hu/articles/10243304-fizetesek-elfogadasa.md)
- [Hogyan fogadhatok el fizetéseket ügyfeleimtől?](https://euhelp.viva.com/hu/articles/5245986-hogyan-fogadhatok-el-fizeteseket-ugyfeleimtol.md)
- [Hol láthatom az értékesítési tranzakcióimat?](https://euhelp.viva.com/hu/articles/8347774-hol-lathatom-az-ertekesitesi-tranzakcioimat.md)
- [Hol találhatom meg a sikertelen értékesítési tranzakciókat?](https://euhelp.viva.com/hu/articles/5119502-hol-talalhatom-meg-a-sikertelen-ertekesitesi-tranzakciokat.md)
- [Fizetések elszámolása és elszámolási sebesség](https://euhelp.viva.com/hu/articles/8330296-fizetesek-elszamolasa-es-elszamolasi-sebesseg.md): Valós idejű elszámolás és elszámolás - Növelje likviditását azonnal
- [Mi az Cashback?](https://euhelp.viva.com/hu/articles/8330279-mi-az-cashback.md)
- [Elfogadhatok Diners/Discover kártyákkal végrehajtott fizetéseket a kártyaterminálomon keresztül?](https://euhelp.viva.com/hu/articles/6104189-elfogadhatok-diners-discover-kartyakkal-vegrehajtott-fizeteseket-a-kartyaterminalomon-keresztul.md)
- [Amex elfogadási problémákat tapasztalok, mit tegyek?](https://euhelp.viva.com/hu/articles/4866235-amex-elfogadasi-problemakat-tapasztalok-mit-tegyek.md)
- [Elfogadhatok olyan tranzakciókat, amit a kártyabirtokos a nyugtán történő aláírással fejezett be?](https://euhelp.viva.com/hu/articles/5121652-elfogadhatok-olyan-tranzakciokat-amit-a-kartyabirtokos-a-nyugtan-torteno-alairassal-fejezett-be.md)
- [Mit tegyek, ha problémákat tapasztalok a JCB kártyák elfogadásával?](https://euhelp.viva.com/hu/articles/5562745-mit-tegyek-ha-problemakat-tapasztalok-a-jcb-kartyak-elfogadasaval.md)
- [Kezdeti lépések a Fizetési kérelem szolgáltatásunkkal](https://euhelp.viva.com/hu/articles/5219585-kezdeti-lepesek-a-fizetesi-kerelem-szolgaltatasunkkal.md)
- [Kezdeti lépések a Quick Pay szolgáltatásunkkal](https://euhelp.viva.com/hu/articles/5221014-kezdeti-lepesek-a-quick-pay-szolgaltatasunkkal.md)
- [Első lépések a virtuális terminállal](https://euhelp.viva.com/hu/articles/5248858-elso-lepesek-a-virtualis-terminallal.md)
- [Mi az a vitafolyamat?](https://euhelp.viva.com/hu/articles/4866081-mi-az-a-vitafolyamat.md)
- [Hogyan követhetem nyomon a vitafolyamatot?](https://euhelp.viva.com/hu/articles/4866180-hogyan-kovethetem-nyomon-a-vitafolyamatot.md)
- [Mit tegyek, értesítést kapok egy vitatott tranzakcióról?](https://euhelp.viva.com/hu/articles/4866179-mit-tegyek-ertesitest-kapok-egy-vitatott-tranzakciorol.md)
- [Hogyan előzhetem meg a vitákat?](https://euhelp.viva.com/hu/articles/4866181-hogyan-elozhetem-meg-a-vitakat.md)
- [Vitatott tranzakciók – Dokumentum-benyújtási útmutató kereskedőknek](https://euhelp.viva.com/hu/articles/4865958-vitatott-tranzakciok-dokumentum-benyujtasi-utmutato-kereskedoknek.md)
- [Klarna-viták kezelése](https://euhelp.viva.com/hu/articles/11002589-klarna-vitak-kezelese.md)

### Betéti kártyák

- [Tegye hatékonyabbá vállalkozását a Viva.com üzleti kártyáival](https://euhelp.viva.com/hu/articles/10243366-tegye-hatekonyabba-vallalkozasat-a-viva-com-uzleti-kartyaival.md)
- [Betéti kártya aktiválása](https://euhelp.viva.com/hu/articles/4866337-beteti-kartya-aktivalasa.md)
- [Hogyan nézhetem meg a bankkártyám PIN-kódját?](https://euhelp.viva.com/hu/articles/4866346-hogyan-nezhetem-meg-a-bankkartyam-pin-kodjat.md)
- [Kártya zárolása](https://euhelp.viva.com/hu/articles/8317026-kartya-zarolasa.md)
- [Hol tudom megnézni a kártyaadatokat?](https://euhelp.viva.com/hu/articles/8317040-hol-tudom-megnezni-a-kartyaadatokat.md)
- [Szeretném törölni az egyik digitalis kártyámat](https://euhelp.viva.com/hu/articles/5148139-szeretnem-torolni-az-egyik-digitalis-kartyamat.md)
- [Hogyan kaphatok kártyabirtokosi tanúsítványt a kártyámhoz?](https://euhelp.viva.com/hu/articles/8984776-hogyan-kaphatok-kartyabirtokosi-tanusitvanyt-a-kartyamhoz.md)
- [Mit jelent a hibakód, ami megjelent, amikor megpróbáltam aktiválni a kártyámat?](https://euhelp.viva.com/hu/articles/5119028-mit-jelent-a-hibakod-ami-megjelent-amikor-megprobaltam-aktivalni-a-kartyamat.md)
- [Mit tegyek, ha ellopják vagy elveszítem a kártyámat?](https://euhelp.viva.com/hu/articles/4866349-mit-tegyek-ha-ellopjak-vagy-elveszitem-a-kartyamat.md)
- [Hogyan tudom ellenőrizni a munkavállalói bankkártyával végrehajtott tranzakciókat?](https://euhelp.viva.com/hu/articles/4866593-hogyan-tudom-ellenorizni-a-munkavallaloi-bankkartyaval-vegrehajtott-tranzakciokat.md): Tranzakciók – Kártya – Alkalmazott
- [Hogyan juthatok digitalis kártyához?](https://euhelp.viva.com/hu/articles/5151780-hogyan-juthatok-digitalis-kartyahoz.md)
- [Hol használhatom a digitális kártyát?](https://euhelp.viva.com/hu/articles/5147873-hol-hasznalhatom-a-digitalis-kartyat.md)
- [Mi a digitális munkavállalói Viva.com kártya?](https://euhelp.viva.com/hu/articles/9208334-mi-a-digitalis-munkavallaloi-viva-com-kartya.md)
- [Nem kaptam meg az egyszeri jelszót](https://euhelp.viva.com/hu/articles/4866651-nem-kaptam-meg-az-egyszeri-jelszot.md)
- [Miért nem tudok tranzakciókat végrehajtani a kártyámmal?](https://euhelp.viva.com/hu/articles/8885736-miert-nem-tudok-tranzakciokat-vegrehajtani-a-kartyammal.md)
- [Hogyan vehetek fel készpénzt a Viva.com betéti kártyámmal?](https://euhelp.viva.com/hu/articles/8455469-hogyan-vehetek-fel-keszpenzt-a-viva-com-beteti-kartyammal.md)
- [Hogyan tekinthetem meg a kártyámmal végrehajtott tranzakciókat?](https://euhelp.viva.com/hu/articles/12991067-hogyan-tekinthetem-meg-a-kartyammal-vegrehajtott-tranzakciokat.md)
- [Mi a Google Pay?](https://euhelp.viva.com/hu/articles/4866410-mi-a-google-pay.md)
- [Hogyan adhatom hozzá a Viva.com kártyámat a Google Pay szolgáltatáshoz?](https://euhelp.viva.com/hu/articles/4866405-hogyan-adhatom-hozza-a-viva-com-kartyamat-a-google-pay-szolgaltatashoz.md)
- [Mi az Apple Pay?](https://euhelp.viva.com/hu/articles/4866335-mi-az-apple-pay.md)
- [A Viva.com betéti kártya hozzáadása az Apple Pay szolgáltatáshoz](https://euhelp.viva.com/hu/articles/4683433-a-viva-com-beteti-kartya-hozzaadasa-az-apple-pay-szolgaltatashoz.md)
- [Mi az a vitás ügy?](https://euhelp.viva.com/hu/articles/4900503-mi-az-a-vitas-ugy.md)
- [Vásároltam a Viva.com kártyámmal, de nem kaptam meg a terméket / szolgáltatást. Mi ilyenkor a teendő?](https://euhelp.viva.com/hu/articles/5241443-vasaroltam-a-viva-com-kartyammal-de-nem-kaptam-meg-a-termeket-szolgaltatast-mi-ilyenkor-a-teendo.md)
- [Olyan előfizetést fizettetnek velem, amelyet lemondtam. Mit tegyek?](https://euhelp.viva.com/hu/articles/5241622-olyan-elofizetest-fizettetnek-velem-amelyet-lemondtam-mit-tegyek.md)
- [A kártyámon történt egyik terhelést nem ismerem fel. Mi ilyenkor a teendő?](https://euhelp.viva.com/hu/articles/4866298-a-kartyamon-tortent-egyik-terhelest-nem-ismerem-fel-mi-ilyenkor-a-teendo.md): Tranzakciók - Vitás tranzakciók - Számla
- [Pénzfelvétel során az összeg nem került kiadásra. Mi a teendőm?](https://euhelp.viva.com/hu/articles/4866297-penzfelvetel-soran-az-osszeg-nem-kerult-kiadasra-mi-a-teendom.md): Tranzakciók - Vitás ügyek - Kártya
- [Visszatérítést szeretnék egy vásárlásom kapcsán. Mi a teendőm?](https://euhelp.viva.com/hu/articles/4866631-visszateritest-szeretnek-egy-vasarlasom-kapcsan-mi-a-teendom.md)
- [Nem kaptam meg a visszatérítést, amit a kereskedőtől várok. Mi a teendőm?](https://euhelp.viva.com/hu/articles/5241580-nem-kaptam-meg-a-visszateritest-amit-a-kereskedotol-varok-mi-a-teendom.md)
- [Hogyan indíthatok egy tranzakcióval kapcsolatban vitát?](https://euhelp.viva.com/hu/articles/5241541-hogyan-indithatok-egy-tranzakcioval-kapcsolatban-vitat.md)

### Viva.com terminal app

- [Viva.com Terminal alkalmazás – Innovatív fizetési megoldás minden vállalkozás számára](https://euhelp.viva.com/hu/articles/10204749-viva-com-terminal-alkalmazas-innovativ-fizetesi-megoldas-minden-vallalkozas-szamara.md)

### Eszközök

- [Viva.com Terminal POS – Ideális választás a modern és biztonságos tranzakciókhoz](https://euhelp.viva.com/hu/articles/10243018-viva-com-terminal-pos-idealis-valasztas-a-modern-es-biztonsagos-tranzakciokhoz.md)
- [Hogyan rendelhetek kártyaterminált?](https://euhelp.viva.com/hu/articles/8355483-hogyan-rendelhetek-kartyaterminalt.md)
- [Hogyan adhatok le terminálrendelést meglévő ügyfélként?](https://euhelp.viva.com/hu/articles/9395436-hogyan-adhatok-le-terminalrendelest-meglevo-ugyfelkent.md)
- [Terminálmegrendelés leadása vendégként](https://euhelp.viva.com/hu/articles/9395435-terminalmegrendeles-leadasa-vendegkent.md)
- [Mikor fogom kézhez kapni a kártyaterminálomat?](https://euhelp.viva.com/hu/articles/4866200-mikor-fogom-kezhez-kapni-a-kartyaterminalomat.md)
- [Terminálfunkciók](https://euhelp.viva.com/hu/articles/10214123-terminalfunkciok.md)
- [Lemondás / Adatmódosítás kiszállítás előtt](https://euhelp.viva.com/hu/articles/10244698-lemondas-adatmodositas-kiszallitas-elott.md)
- [Hogyan ellenőrizheti, hogy megvásárolta-e vagy bérelte-e a terminálját](https://euhelp.viva.com/hu/articles/11384685-hogyan-ellenorizheti-hogy-megvasarolta-e-vagy-berelte-e-a-terminaljat.md)
- [Ciontek, Sunmi és PAX A8900 kártyaolvasó terminálok aktiválása](https://euhelp.viva.com/hu/articles/6951236-ciontek-sunmi-es-pax-a8900-kartyaolvaso-terminalok-aktivalasa.md): A Ciontek, Sunmi vagy PAX A8900 POS terminál aktiválása
- [PAX kártyaterminál aktiválása](https://euhelp.viva.com/hu/articles/10260425-pax-kartyaterminal-aktivalasa.md)
- [Mini Card Reader \(blue lite\) aktiválása és párosítása](https://euhelp.viva.com/hu/articles/5319517-mini-card-reader-blue-lite-aktivalasa-es-parositasa.md)
- [Pocket Card Terminal aktiválása és párosítása](https://euhelp.viva.com/hu/articles/5319577-pocket-card-terminal-aktivalasa-es-parositasa.md)
- [Hogyan aktiválhatom a D200/S800/S900 kártyaolvasó terminálomat?](https://euhelp.viva.com/hu/articles/4866198-hogyan-aktivalhatom-a-d200-s800-s900-kartyaolvaso-terminalomat.md)
- [Hogyan aktiválhatom Android Ethernet kártyaterminálomat?](https://euhelp.viva.com/hu/articles/4664672-hogyan-aktivalhatom-android-ethernet-kartyaterminalomat.md)
- [USB Host kábel Mini kártyaolvasóhoz \(blue lite\) és Pocket kártyaterminálhoz](https://euhelp.viva.com/hu/articles/4865941-usb-host-kabel-mini-kartyaolvasohoz-blue-lite-es-pocket-kartyaterminalhoz.md)
- [Hogyan állítsak be új batch-et az Android terminálomon?](https://euhelp.viva.com/hu/articles/5207303-hogyan-allitsak-be-uj-batch-et-az-android-terminalomon.md)
- [Tudom a kártyaterminálomat vezeték nélkül csatlakoztatni a nyomtatóhoz?](https://euhelp.viva.com/hu/articles/5123518-tudom-a-kartyaterminalomat-vezetek-nelkul-csatlakoztatni-a-nyomtatohoz.md)
- [Lemondhatok egy tranzakciót a terminálomon keresztül?](https://euhelp.viva.com/hu/articles/4866524-lemondhatok-egy-tranzakciot-a-terminalomon-keresztul.md)
- [Kártyaolvasó – Alvó mód időkorlát \(Sleep Timeout\)](https://euhelp.viva.com/hu/articles/10183679-kartyaolvaso-alvo-mod-idokorlat-sleep-timeout.md)
- [Tizedesösszeg támogatása](https://euhelp.viva.com/hu/articles/10204863-tizedesosszeg-tamogatasa.md)
- [MultiPath funkció](https://euhelp.viva.com/hu/articles/10225090-multipath-funkcio.md)
- [Csatlakozás Wi-Fi-hez](https://euhelp.viva.com/hu/articles/10221836-csatlakozas-wi-fi-hez.md)
- [Zárolási beállítások](https://euhelp.viva.com/hu/articles/10222033-zarolasi-beallitasok.md)
- [Viva.com Terminal alkalmazás automatikus indítása](https://euhelp.viva.com/hu/articles/10225175-viva-com-terminal-alkalmazas-automatikus-inditasa.md)
- [Alvás beállításai](https://euhelp.viva.com/hu/articles/10225376-alvas-beallitasai.md)
- [Pocket Card Terminal – Felhasználói útmutató](https://euhelp.viva.com/hu/articles/4676612-pocket-card-terminal-felhasznaloi-utmutato.md)
- [POS nyelvének módosítása](https://euhelp.viva.com/hu/articles/11477791-pos-nyelvenek-modositasa.md)
- [Milyen méretűnek kell lennie a kártyaterminálom hőpapírjának?](https://euhelp.viva.com/hu/articles/5121601-milyen-meretunek-kell-lennie-a-kartyaterminalom-hopapirjanak.md)
- [Mennyi időre bérelhetek kártyaterminált?](https://euhelp.viva.com/hu/articles/5116404-mennyi-idore-berelhetek-kartyaterminalt.md)
- [Ellopták/elveszítettem a kártyaterminálomat. Mi a teendőm?](https://euhelp.viva.com/hu/articles/5111137-elloptak-elveszitettem-a-kartyaterminalomat-mi-a-teendom.md)
- [Példák pénztári nyugtákra](https://euhelp.viva.com/hu/articles/10153460-peldak-penztari-nyugtakra.md)
- [POS havi díjas szolgáltatásának megszüntetése](https://euhelp.viva.com/hu/articles/5214234-pos-havi-dijas-szolgaltatasanak-megszuntetese.md)
- [Rendelés lemondása](https://euhelp.viva.com/hu/articles/10775063-rendeles-lemondasa.md)
- [Terminálcsere meghibásodás miatt](https://euhelp.viva.com/hu/articles/10775113-terminalcsere-meghibasodas-miatt.md)
- [Értékesítési tranzakció visszafordítása](https://euhelp.viva.com/hu/articles/11364406-ertekesitesi-tranzakcio-visszaforditasa.md)
- [POS terminál átutalás](https://euhelp.viva.com/hu/articles/11205208-pos-terminal-atutalas.md)
- [Kártyaolvasó perifériák – mit támogat \(és mit nem\) a Viva.com Terminal App](https://euhelp.viva.com/hu/articles/11782632-kartyaolvaso-periferiak-mit-tamogat-es-mit-nem-a-viva-com-terminal-app.md)

### Smart Checkout

- [Smart Checkout integrációs útmutató](https://euhelp.viva.com/hu/articles/10305230-smart-checkout-integracios-utmutato.md)
- [Mi az az e-kereskedelem?](https://euhelp.viva.com/hu/articles/4866019-mi-az-az-e-kereskedelem.md)
- [Fogadjon el fizetéseket webáruházában a Viva.com segítségével](https://euhelp.viva.com/hu/articles/4933593-fogadjon-el-fizeteseket-webaruhazaban-a-viva-com-segitsegevel.md)
- [Milyen előnyei vannak az Önök online fizetési platformjának?](https://euhelp.viva.com/hu/articles/4933802-milyen-elonyei-vannak-az-onok-online-fizetesi-platformjanak.md)
- [Nincs webáruházam, el tudok-e fogadni kártyás fizetéseket?](https://euhelp.viva.com/hu/articles/4866583-nincs-webaruhazam-el-tudok-e-fogadni-kartyas-fizeteseket.md)
- [Használhatom-e a Viva.com logót a weboldalamon?](https://euhelp.viva.com/hu/articles/4866218-hasznalhatom-e-a-viva-com-logot-a-weboldalamon.md)
- [Smart Checkout – Gyakran ismételt kérdések](https://euhelp.viva.com/hu/articles/11496444-smart-checkout-gyakran-ismetelt-kerdesek.md)
- [Kezdő lépések a sandbox/demó fiókokkal](https://euhelp.viva.com/hu/articles/4914750-kezdo-lepesek-a-sandbox-demo-fiokokkal.md)
- [Hogyan regisztrálhat egy éles vállalkozói fiókot](https://euhelp.viva.com/hu/articles/4914755-hogyan-regisztralhat-egy-eles-vallalkozoi-fiokot.md)
- [Hol találhatom a forráskódot?](https://euhelp.viva.com/hu/articles/5119253-hol-talalhatom-a-forraskodot.md)
- [Hol találhatók a Smart Checkout hitelesítési adatok](https://euhelp.viva.com/hu/articles/10154697-hol-talalhatok-a-smart-checkout-hitelesitesi-adatok.md)
- [Forrás online fizetésekhez](https://euhelp.viva.com/hu/articles/10154969-forras-online-fizetesekhez.md)
- [Forrás az ISV számára](https://euhelp.viva.com/hu/articles/10155806-forras-az-isv-szamara.md)
- [Keresse meg a Kereskedői azonosítóját és az API-kulcsot](https://euhelp.viva.com/hu/articles/10154048-keresse-meg-a-kereskedoi-azonositojat-es-az-api-kulcsot.md)

### Bővítmények

- [Első lépések a Viva.com-bővítményekkel](https://euhelp.viva.com/hu/articles/10365093-elso-lepesek-a-viva-com-bovitmenyekkel.md)
- [Mely e-kereskedelmi bővítmények \(plugin\) támogatottak?](https://euhelp.viva.com/hu/articles/4866425-mely-e-kereskedelmi-bovitmenyek-plugin-tamogatottak.md)
- [A Viva.com Smart Checkout integrálása a Shopify bővítménnyel](https://euhelp.viva.com/hu/articles/4808161-a-viva-com-smart-checkout-integralasa-a-shopify-bovitmennyel.md)
- [Viva.com Smart Checkout integrálása a WooCommerce-szel](https://euhelp.viva.com/hu/articles/4713377-viva-com-smart-checkout-integralasa-a-woocommerce-szel.md)
- [A Viva.com Smart Checkout integrálása a PrestaShop bővítménny](https://euhelp.viva.com/hu/articles/4910943-a-viva-com-smart-checkout-integralasa-a-prestashop-bovitmenny.md)
- [A Viva.com Smart Checkout integrálása a Magento bővítménnyel](https://euhelp.viva.com/hu/articles/4911024-a-viva-com-smart-checkout-integralasa-a-magento-bovitmennyel.md)
- [Hol találom meg a naplókat \(logokat\) a "Viva.com smart Checkout for WooCommerce" pluginhoz?](https://euhelp.viva.com/hu/articles/5126216-hol-talalom-meg-a-naplokat-logokat-a-viva-com-smart-checkout-for-woocommerce-pluginhoz.md)
- [Shopware 6 Smart Checkout bővítmény](https://euhelp.viva.com/hu/articles/11582428-shopware-6-smart-checkout-bovitmeny.md)

### Integrations

- [Integrációk](https://euhelp.viva.com/hu/articles/10248476-integraciok.md)
- [Viva.com Smart Checkout integrálása](https://euhelp.viva.com/hu/articles/4910884-viva-com-smart-checkout-integralasa.md)
- [Mit jelent a kártyahitelesítés?](https://euhelp.viva.com/hu/articles/8438657-mit-jelent-a-kartyahitelesites.md)

### ISV / Piactér

- [Marketplace megoldások](https://euhelp.viva.com/hu/articles/4713558-marketplace-megoldasok.md)

### Viva Advance Financing GR

- [Mi az a Viva.com Advance Financing?](https://euhelp.viva.com/hu/articles/6266419-mi-az-a-viva-com-advance-financing.md)

### Biztonság

- [Hogyan gondoskodunk az ön biztonságáról](https://euhelp.viva.com/hu/articles/10477040-hogyan-gondoskodunk-az-on-biztonsagarol.md)
- [Kaptam egy gyanús e-mailt, amelyben a Viva.com bejelentkezési adataimat kérték. Mi a teendőm?](https://euhelp.viva.com/hu/articles/5157517-kaptam-egy-gyanus-e-mailt-amelyben-a-viva-com-bejelentkezesi-adataimat-kertek-mi-a-teendom.md)
- [Biztonságban van-e a pénzem?](https://euhelp.viva.com/hu/articles/4866242-biztonsagban-van-e-a-penzem.md)
- [Mire érdemes ügyelnem a biztonságos online banki ügyintézés érdekében?](https://euhelp.viva.com/hu/articles/4866212-mire-erdemes-ugyelnem-a-biztonsagos-online-banki-ugyintezes-erdekeben.md)
- [Mit kell tennem a biztonságos mobilbankolás érdekében?](https://euhelp.viva.com/hu/articles/4866211-mit-kell-tennem-a-biztonsagos-mobilbankolas-erdekeben.md)
- [Biztonságban vannak-e a magánjellegű adataim?](https://euhelp.viva.com/hu/articles/4866241-biztonsagban-vannak-e-a-maganjellegu-adataim.md)
- [Szeretném személyes adataim / fiókom törlését kérni](https://euhelp.viva.com/hu/articles/5106424-szeretnem-szemelyes-adataim-fiokom-torleset-kerni.md)
- [Megosztják az adataimat kívülálló felekkel?](https://euhelp.viva.com/hu/articles/5106461-megosztjak-az-adataimat-kivulallo-felekkel.md)
- [Milyen személyes adataimat gyűjtik?](https://euhelp.viva.com/hu/articles/5106480-milyen-szemelyes-adataimat-gyujtik.md)
- [Milyen eljárást alkalmaz a cég a sütikre \(cookie-kra\) vonatkozóan?](https://euhelp.viva.com/hu/articles/5106490-milyen-eljarast-alkalmaz-a-ceg-a-sutikre-cookie-kra-vonatkozoan.md)
- [Mi az a 3D Secure, és hogyan működik?](https://euhelp.viva.com/hu/articles/4866285-mi-az-a-3d-secure-es-hogyan-mukodik.md)
- [Mi az a PSD2?](https://euhelp.viva.com/hu/articles/4866178-mi-az-a-psd2.md)
- [Mi az SCA?](https://euhelp.viva.com/hu/articles/4866282-mi-az-sca.md)
- [Milyen jogaim vannak az európai fizetésekhez?](https://euhelp.viva.com/hu/articles/4865956-milyen-jogaim-vannak-az-europai-fizetesekhez.md)

## Italiano

### Come iniziare

- [Che cos'è Viva.com?](https://euhelp.viva.com/it/articles/10221434-che-cos-e-viva-com.md): Viva.com, la prima banca tecnologica d'Europa
- [I motivi principali per scegliere Viva.com per la vostra azienda](https://euhelp.viva.com/it/articles/10244710-i-motivi-principali-per-scegliere-viva-com-per-la-vostra-azienda.md)
- [Viva.com vs. i nostri concorrenti. Cosa ci distingue nei servizi di pagamento.](https://euhelp.viva.com/it/articles/10244721-viva-com-vs-i-nostri-concorrenti-cosa-ci-distingue-nei-servizi-di-pagamento.md)
- [Viva.com - la prima Tech Bank in Europa per le imprese - Domande frequenti \(FAQ\)](https://euhelp.viva.com/it/articles/10493900-viva-com-la-prima-tech-bank-in-europa-per-le-imprese-domande-frequenti-faq.md)
- [Viva.com Mobile app – Registrazione dispositivo mobile](https://euhelp.viva.com/it/articles/6615649-viva-com-mobile-app-registrazione-dispositivo-mobile.md)
- [Che tipo di operazioni posso effettuare tramite la mia app Viva.com?](https://euhelp.viva.com/it/articles/4866184-che-tipo-di-operazioni-posso-effettuare-tramite-la-mia-app-viva-com.md)

### Invio e ricezione di fondi

- [Come posso depositare fondi sul mio conto Viva.com?](https://euhelp.viva.com/it/articles/4866034-come-posso-depositare-fondi-sul-mio-conto-viva-com.md): Business - Transazioni - Conto
- [Ho trasferito fondi sul mio conto Viva.com account da un'altra banca. Quando sarà disponibile l'importo?](https://euhelp.viva.com/it/articles/5802513-ho-trasferito-fondi-sul-mio-conto-viva-com-account-da-un-altra-banca-quando-sara-disponibile-l-importo.md)
- [Deposita denaro con la carta](https://euhelp.viva.com/it/articles/9583626-deposita-denaro-con-la-carta.md)
- [Cos’è il servizio SEPA Direct Debit ?](https://euhelp.viva.com/it/articles/5187098-cos-e-il-servizio-sepa-direct-debit.md)
- [Posso ottenere una ricevuta di pagamento dal mio account?](https://euhelp.viva.com/it/articles/4866605-posso-ottenere-una-ricevuta-di-pagamento-dal-mio-account.md)

### Accettare i pagamenti

- [Accettare pagamenti](https://euhelp.viva.com/it/articles/10243304-accettare-pagamenti.md)
- [Come posso accettare pagamenti dai miei clienti?](https://euhelp.viva.com/it/articles/5245986-come-posso-accettare-pagamenti-dai-miei-clienti.md)
- [Dove posso vedere le mie transazioni di vendita?](https://euhelp.viva.com/it/articles/8347774-dove-posso-vedere-le-mie-transazioni-di-vendita.md)
- [Come trovo le mie transazioni di vendita non riuscite?](https://euhelp.viva.com/it/articles/5119502-come-trovo-le-mie-transazioni-di-vendita-non-riuscite.md)
- [Velocità di liquidazione dei pagamenti](https://euhelp.viva.com/it/articles/8330296-velocita-di-liquidazione-dei-pagamenti.md): Liquidazione e liquidazione in tempo reale - Aumenta immediatamente la tua liquidità
- [Cosa è Cashback?](https://euhelp.viva.com/it/articles/8330279-cosa-e-cashback.md)
- [Posso accettare pagamenti con carte Diners/Discover con il mio POS?](https://euhelp.viva.com/it/articles/6104189-posso-accettare-pagamenti-con-carte-diners-discover-con-il-mio-pos.md)
- [Sto riscontrando problemi di accettazione con Amex, cosa dovrei fare?](https://euhelp.viva.com/it/articles/4866235-sto-riscontrando-problemi-di-accettazione-con-amex-cosa-dovrei-fare.md)
- [Posso accettare transazioni firmate dal titolare della carta sullo scontrino?](https://euhelp.viva.com/it/articles/5121652-posso-accettare-transazioni-firmate-dal-titolare-della-carta-sullo-scontrino.md)
- [Sto sperimentando dei problemi nell’accettazione di JCB, cosa dovrei fare?](https://euhelp.viva.com/it/articles/5562745-sto-sperimentando-dei-problemi-nell-accettazione-di-jcb-cosa-dovrei-fare.md)
- [Guida introduttiva alle Notifiche di Pagamento](https://euhelp.viva.com/it/articles/5219585-guida-introduttiva-alle-notifiche-di-pagamento.md)
- [Guida introduttiva a Quick Pay](https://euhelp.viva.com/it/articles/5221014-guida-introduttiva-a-quick-pay.md)
- [Come iniziare con il Virtual Terminal](https://euhelp.viva.com/it/articles/5248858-come-iniziare-con-il-virtual-terminal.md)
- [Qual è la procedura di contestazione?](https://euhelp.viva.com/it/articles/4866081-qual-e-la-procedura-di-contestazione.md)
- [Come posso monitorare il processo di una controversia?](https://euhelp.viva.com/it/articles/4866180-come-posso-monitorare-il-processo-di-una-controversia.md)
- [Cosa dovrei fare se ricevo una notifica di controversia?](https://euhelp.viva.com/it/articles/4866179-cosa-dovrei-fare-se-ricevo-una-notifica-di-controversia.md)
- [Come posso prevenire le controversie?](https://euhelp.viva.com/it/articles/4866181-come-posso-prevenire-le-controversie.md)
- [Transazioni contestate – Guida per esercenti per la presentazione dei documenti](https://euhelp.viva.com/it/articles/4865958-transazioni-contestate-guida-per-esercenti-per-la-presentazione-dei-documenti.md)
- [Gestione delle controversie Klarna](https://euhelp.viva.com/it/articles/11002589-gestione-delle-controversie-klarna.md)

### Carte di debito

- [Sblocca l’efficienza aziendale con le carte business di Viva.com](https://euhelp.viva.com/it/articles/10243366-sblocca-l-efficienza-aziendale-con-le-carte-business-di-viva-com.md)
- [Attivazione della carta di debito](https://euhelp.viva.com/it/articles/4866337-attivazione-della-carta-di-debito.md)
- [Come posso vedere il PIN della mia carta di debito?](https://euhelp.viva.com/it/articles/4866346-come-posso-vedere-il-pin-della-mia-carta-di-debito.md)
- [Blocca carta](https://euhelp.viva.com/it/articles/8317026-blocca-carta.md)
- [Dove posso vedere i dettagli della mia carta?](https://euhelp.viva.com/it/articles/8317040-dove-posso-vedere-i-dettagli-della-mia-carta.md)
- [Voglio eliminare una delle mie carte digitali](https://euhelp.viva.com/it/articles/5148139-voglio-eliminare-una-delle-mie-carte-digitali.md)
- [Come posso ottenere un certificato di titolare della carta?](https://euhelp.viva.com/it/articles/8984776-come-posso-ottenere-un-certificato-di-titolare-della-carta.md)
- [Guida ai codici di errore comuni per l'attivazione della carta](https://euhelp.viva.com/it/articles/5119028-guida-ai-codici-di-errore-comuni-per-l-attivazione-della-carta.md)
- [Cosa devo fare se la mia carta viene rubata o persa?](https://euhelp.viva.com/it/articles/4866349-cosa-devo-fare-se-la-mia-carta-viene-rubata-o-persa.md)
- [Come posso controllare le transazioni effettuate con la carta di debito dei dipendenti?](https://euhelp.viva.com/it/articles/4866593-come-posso-controllare-le-transazioni-effettuate-con-la-carta-di-debito-dei-dipendenti.md): Transazioni - Carta - Dipendente
- [Come posso ottenere una carta digitale?](https://euhelp.viva.com/it/articles/5151780-come-posso-ottenere-una-carta-digitale.md)
- [Dove posso usare la carta digitale?](https://euhelp.viva.com/it/articles/5147873-dove-posso-usare-la-carta-digitale.md)
- [Che cos'è la carta digitale per dipendenti Viva.com?](https://euhelp.viva.com/it/articles/9208334-che-cos-e-la-carta-digitale-per-dipendenti-viva-com.md)
- [Non ho ricevuto la One Time Password \(OTP\)](https://euhelp.viva.com/it/articles/4866651-non-ho-ricevuto-la-one-time-password-otp.md)
- [Perché non riesco a effettuare transazioni con la mia carta?](https://euhelp.viva.com/it/articles/8885736-perche-non-riesco-a-effettuare-transazioni-con-la-mia-carta.md)
- [Come posso prelevare contanti con la mia carta di debito Viva.com?](https://euhelp.viva.com/it/articles/8455469-come-posso-prelevare-contanti-con-la-mia-carta-di-debito-viva-com.md)
- [Come posso visualizzare le transazioni effettuate con la mia carta?](https://euhelp.viva.com/it/articles/12991067-come-posso-visualizzare-le-transazioni-effettuate-con-la-mia-carta.md)
- [Cos'è Google Pay?](https://euhelp.viva.com/it/articles/4866410-cos-e-google-pay.md)
- [Come posso aggiungere la mia carta Viva.com a Google Pay?](https://euhelp.viva.com/it/articles/4866405-come-posso-aggiungere-la-mia-carta-viva-com-a-google-pay.md)
- [Cos'è Apple Pay?](https://euhelp.viva.com/it/articles/4866335-cos-e-apple-pay.md)
- [Aggiungi la tua Carta di Debito Viva.com ad Apple Pay](https://euhelp.viva.com/it/articles/4683433-aggiungi-la-tua-carta-di-debito-viva-com-ad-apple-pay.md)
- [Cos’è una contestazione?](https://euhelp.viva.com/it/articles/4900503-cos-e-una-contestazione.md)
- [Ho fatto un acquisto con la mia carta Viva.com ma non ho ricevuto il prodotto/servizio. Cosa devo fare?](https://euhelp.viva.com/it/articles/5241443-ho-fatto-un-acquisto-con-la-mia-carta-viva-com-ma-non-ho-ricevuto-il-prodotto-servizio-cosa-devo-fare.md)
- [Mi è stato addebitato un abbonamento che ho annullato. Cosa dovrei fare?](https://euhelp.viva.com/it/articles/5241622-mi-e-stato-addebitato-un-abbonamento-che-ho-annullato-cosa-dovrei-fare.md)
- [Non riconosco un addebito sulla mia carta. Cosa devo fare?](https://euhelp.viva.com/it/articles/4866298-non-riconosco-un-addebito-sulla-mia-carta-cosa-devo-fare.md): Transazioni - Contestazioni - Account
- [Durante un prelievo di contanti, l'importo non è stato erogato. Cosa devo fare?](https://euhelp.viva.com/it/articles/4866297-durante-un-prelievo-di-contanti-l-importo-non-e-stato-erogato-cosa-devo-fare.md): Transazioni - Contestazioni - Carta
- [Vorrei un rimborso per un acquisto che ho fatto. Cosa devo fare?](https://euhelp.viva.com/it/articles/4866631-vorrei-un-rimborso-per-un-acquisto-che-ho-fatto-cosa-devo-fare.md)
- [Non ho ricevuto il rimborso che mi aspettavo dal commerciante. Cosa devo fare?](https://euhelp.viva.com/it/articles/5241580-non-ho-ricevuto-il-rimborso-che-mi-aspettavo-dal-commerciante-cosa-devo-fare.md)
- [Come posso fare richiesta di una contestazione su una transazione?](https://euhelp.viva.com/it/articles/5241541-come-posso-fare-richiesta-di-una-contestazione-su-una-transazione.md)

### App viva.com Terminal

- [App Viva.com Terminal – La soluzione di pagamento innovativa per ogni tipo di azienda](https://euhelp.viva.com/it/articles/10204749-app-viva-com-terminal-la-soluzione-di-pagamento-innovativa-per-ogni-tipo-di-azienda.md)

### Dispositivi

- [Viva.com Terminal POS – La scelta ideale per transazioni moderne e sicure](https://euhelp.viva.com/it/articles/10243018-viva-com-terminal-pos-la-scelta-ideale-per-transazioni-moderne-e-sicure.md)
- [Come posso ordinare un terminale per carte?](https://euhelp.viva.com/it/articles/8355483-come-posso-ordinare-un-terminale-per-carte.md)
- [Come si effettua un ordine di un terminale come cliente esistente?](https://euhelp.viva.com/it/articles/9395436-come-si-effettua-un-ordine-di-un-terminale-come-cliente-esistente.md)
- [Effettuare un ordine al terminale come ospite](https://euhelp.viva.com/it/articles/9395435-effettuare-un-ordine-al-terminale-come-ospite.md)
- [Quando riceverò il POS che ho ordinato?](https://euhelp.viva.com/it/articles/4866200-quando-ricevero-il-pos-che-ho-ordinato.md)
- [Funzionalità dei terminali](https://euhelp.viva.com/it/articles/10214123-funzionalita-dei-terminali.md)
- [Richieste prima della consegna](https://euhelp.viva.com/it/articles/10244698-richieste-prima-della-consegna.md)
- [Come verificare se hai acquistato o noleggiato il tuo terminale](https://euhelp.viva.com/it/articles/11384685-come-verificare-se-hai-acquistato-o-noleggiato-il-tuo-terminale.md)
- [Attivazione dei terminali POS Ciontek, Sunmi e PAX A8900](https://euhelp.viva.com/it/articles/6951236-attivazione-dei-terminali-pos-ciontek-sunmi-e-pax-a8900.md): Attivazione dei terminali POS Ciontek, Sunmi e PAX A8900
- [Attivazione del terminale di pagamento PAX](https://euhelp.viva.com/it/articles/10260425-attivazione-del-terminale-di-pagamento-pax.md)
- [Attivazione e associazione del Mini Card Reader \(blue lite\)](https://euhelp.viva.com/it/articles/5319517-attivazione-e-associazione-del-mini-card-reader-blue-lite.md)
- [Attivazione e associazione del Pocket Card Terminal](https://euhelp.viva.com/it/articles/5319577-attivazione-e-associazione-del-pocket-card-terminal.md)
- [Come si attiva il terminale per schede D200/S800/S900?](https://euhelp.viva.com/it/articles/4866198-come-si-attiva-il-terminale-per-schede-d200-s800-s900.md)
- [Come posso attivare il mio lettore di carte Android Ethernet?](https://euhelp.viva.com/it/articles/4664672-come-posso-attivare-il-mio-lettore-di-carte-android-ethernet.md)
- [Cavo USB Host per Mini Lettore di Carte \(blue lite\) e Terminale Portatile \(Pocket\)](https://euhelp.viva.com/it/articles/4865941-cavo-usb-host-per-mini-lettore-di-carte-blue-lite-e-terminale-portatile-pocket.md)
- [Come impostare un nuovo batch sul mio terminale Android?](https://euhelp.viva.com/it/articles/5207303-come-impostare-un-nuovo-batch-sul-mio-terminale-android.md)
- [È possibile connettere il terminale in modalità wireless alla stampante?](https://euhelp.viva.com/it/articles/5123518-e-possibile-connettere-il-terminale-in-modalita-wireless-alla-stampante.md)
- [Posso annullare una transazione tramite il mio terminale?](https://euhelp.viva.com/it/articles/4866524-posso-annullare-una-transazione-tramite-il-mio-terminale.md)
- [Lettore di carte – Timeout di inattività \(Sleep Timeout\)](https://euhelp.viva.com/it/articles/10183679-lettore-di-carte-timeout-di-inattivita-sleep-timeout.md)
- [Supporto per importi decimali](https://euhelp.viva.com/it/articles/10204863-supporto-per-importi-decimali.md)
- [Funzionalità MultiPath](https://euhelp.viva.com/it/articles/10225090-funzionalita-multipath.md)
- [Collegamento al Wi-Fi](https://euhelp.viva.com/it/articles/10221836-collegamento-al-wi-fi.md)
- [Impostazioni di blocco](https://euhelp.viva.com/it/articles/10222033-impostazioni-di-blocco.md)
- [Avvio automatico dell’applicazione Viva.com Terminal](https://euhelp.viva.com/it/articles/10225175-avvio-automatico-dell-applicazione-viva-com-terminal.md)
- [Impostazioni di sospensione](https://euhelp.viva.com/it/articles/10225376-impostazioni-di-sospensione.md)
- [Pocket Card Terminal – Utilizzo](https://euhelp.viva.com/it/articles/4676612-pocket-card-terminal-utilizzo.md)
- [Cambia lingua POS](https://euhelp.viva.com/it/articles/11477791-cambia-lingua-pos.md)
- [Quali dimensioni deve avere la carta termica del terminale?](https://euhelp.viva.com/it/articles/5121601-quali-dimensioni-deve-avere-la-carta-termica-del-terminale.md)
- [Per quanto tempo posso noleggiare il POS?](https://euhelp.viva.com/it/articles/5116404-per-quanto-tempo-posso-noleggiare-il-pos.md)
- [Sono stato derubato/ho perso il mio lettore di carte. Cosa dovrei fare?](https://euhelp.viva.com/it/articles/5111137-sono-stato-derubato-ho-perso-il-mio-lettore-di-carte-cosa-dovrei-fare.md)
- [Esempi di scontrini fiscali](https://euhelp.viva.com/it/articles/10153460-esempi-di-scontrini-fiscali.md)
- [Interruzione del POS con pagamento mensile](https://euhelp.viva.com/it/articles/5214234-interruzione-del-pos-con-pagamento-mensile.md)
- [Annullamento dell’ordine](https://euhelp.viva.com/it/articles/10775063-annullamento-dell-ordine.md)
- [Sostituzione del terminale a causa di malfunzionamento](https://euhelp.viva.com/it/articles/10775113-sostituzione-del-terminale-a-causa-di-malfunzionamento.md)
- [Storno di una transazione di vendita](https://euhelp.viva.com/it/articles/11364406-storno-di-una-transazione-di-vendita.md)
- [Trasferimento terminale POS](https://euhelp.viva.com/it/articles/11205208-trasferimento-terminale-pos.md)
- [Lettori di carte – cosa è \(e non è\) supportato da Viva.com Terminal App](https://euhelp.viva.com/it/articles/11782632-lettori-di-carte-cosa-e-e-non-e-supportato-da-viva-com-terminal-app.md)

### Smart Checkout

- [Guida all'integrazione di Smart Checkout](https://euhelp.viva.com/it/articles/10305230-guida-all-integrazione-di-smart-checkout.md)
- [Cos’è un e-commerce?](https://euhelp.viva.com/it/articles/4866019-cos-e-un-e-commerce.md)
- [Accetta pagamenti nel tuo negozio online con Viva.com](https://euhelp.viva.com/it/articles/4933593-accetta-pagamenti-nel-tuo-negozio-online-con-viva-com.md)
- [Quali sono i vantaggi della tua piattaforma di pagamento online?](https://euhelp.viva.com/it/articles/4933802-quali-sono-i-vantaggi-della-tua-piattaforma-di-pagamento-online.md)
- [Non ho uno store online, posso accettare pagamenti con carta?](https://euhelp.viva.com/it/articles/4866583-non-ho-uno-store-online-posso-accettare-pagamenti-con-carta.md)
- [Posso usare il logo di Viva.com sul mio sito?](https://euhelp.viva.com/it/articles/4866218-posso-usare-il-logo-di-viva-com-sul-mio-sito.md)
- [Domande frequenti su Smart Checkout](https://euhelp.viva.com/it/articles/11496444-domande-frequenti-su-smart-checkout.md)
- [Iniziare con un account sandbox/demo](https://euhelp.viva.com/it/articles/4914750-iniziare-con-un-account-sandbox-demo.md)
- [Come registrare un account di produzione \(live\)](https://euhelp.viva.com/it/articles/4914755-come-registrare-un-account-di-produzione-live.md)
- [Dove posso trovare il codice sorgente?](https://euhelp.viva.com/it/articles/5119253-dove-posso-trovare-il-codice-sorgente.md)
- [Dove trovare le credenziali per Smart Checkout](https://euhelp.viva.com/it/articles/10154697-dove-trovare-le-credenziali-per-smart-checkout.md)
- [Fonte per i pagamenti online](https://euhelp.viva.com/it/articles/10154969-fonte-per-i-pagamenti-online.md)
- [Fonte per ISV](https://euhelp.viva.com/it/articles/10155806-fonte-per-isv.md)
- [Trova il tuo Merchant ID e la tua API Key](https://euhelp.viva.com/it/articles/10154048-trova-il-tuo-merchant-id-e-la-tua-api-key.md)

### Plugins

- [Primi passi con i plugin Viva.com](https://euhelp.viva.com/it/articles/10365093-primi-passi-con-i-plugin-viva-com.md)
- [Quali plugin di e-commerce sono supportati?](https://euhelp.viva.com/it/articles/4866425-quali-plugin-di-e-commerce-sono-supportati.md)
- [Integrazione di Viva.com Smart Checkout Plugin per Shopify](https://euhelp.viva.com/it/articles/4808161-integrazione-di-viva-com-smart-checkout-plugin-per-shopify.md)
- [Integrazione di Viva.com Smart Checkout Plugin per WooCommerce](https://euhelp.viva.com/it/articles/4713377-integrazione-di-viva-com-smart-checkout-plugin-per-woocommerce.md)
- [Integrazione Viva.com Smart Checkout Plugin per PrestaShop](https://euhelp.viva.com/it/articles/4910943-integrazione-viva-com-smart-checkout-plugin-per-prestashop.md)
- [Integrazione di Viva.com Smart Checkout Plugin per Magento](https://euhelp.viva.com/it/articles/4911024-integrazione-di-viva-com-smart-checkout-plugin-per-magento.md)
- [Dove posso trovare i log per il plug-in "Viva.com smart Checkout Plugin per WooCommerce"?](https://euhelp.viva.com/it/articles/5126216-dove-posso-trovare-i-log-per-il-plug-in-viva-com-smart-checkout-plugin-per-woocommerce.md)
- [Plugin Smart Checkout per Shopware 6](https://euhelp.viva.com/it/articles/11582428-plugin-smart-checkout-per-shopware-6.md)

### Integrations

- [Integrazioni](https://euhelp.viva.com/it/articles/10248476-integrazioni.md)
- [Collega il tuo terminale POS al registratore di cassa fiscale \(Italia\)](https://euhelp.viva.com/it/articles/13618051-collega-il-tuo-terminale-pos-al-registratore-di-cassa-fiscale-italia.md)
- [Integrazione con Viva.com Smart Checkout](https://euhelp.viva.com/it/articles/4910884-integrazione-con-viva-com-smart-checkout.md)
- [Che cos'è la verifica delle carte?](https://euhelp.viva.com/it/articles/8438657-che-cos-e-la-verifica-delle-carte.md)

### ISV / Marketplace

- [Soluzioni marketplace](https://euhelp.viva.com/it/articles/4713558-soluzioni-marketplace.md)

### Viva Advance Financing GR

- [Che cos'è Viva.com Advance Financing?](https://euhelp.viva.com/it/articles/6266419-che-cos-e-viva-com-advance-financing.md)

### Sicurezza

- [Come ti tuteliamo](https://euhelp.viva.com/it/articles/10477040-come-ti-tuteliamo.md)
- [Ho ricevuto un'e-mail sospetta che richiedeva le mie credenziali di Viva.com. Cosa dovrei fare?](https://euhelp.viva.com/it/articles/5157517-ho-ricevuto-un-e-mail-sospetta-che-richiedeva-le-mie-credenziali-di-viva-com-cosa-dovrei-fare.md)
- [I miei soldi sono al sicuro?](https://euhelp.viva.com/it/articles/4866242-i-miei-soldi-sono-al-sicuro.md)
- [Cosa devo fare per garantire la sicurezza e la protezione dell'online banking?](https://euhelp.viva.com/it/articles/4866212-cosa-devo-fare-per-garantire-la-sicurezza-e-la-protezione-dell-online-banking.md)
- [Cosa devo fare per garantire la sicurezza del mobile banking?](https://euhelp.viva.com/it/articles/4866211-cosa-devo-fare-per-garantire-la-sicurezza-del-mobile-banking.md)
- [Le mie informazioni private sono al sicuro?](https://euhelp.viva.com/it/articles/4866241-le-mie-informazioni-private-sono-al-sicuro.md)
- [Desidero che i miei dati personali/il mio account vengano cancellati](https://euhelp.viva.com/it/articles/5106424-desidero-che-i-miei-dati-personali-il-mio-account-vengano-cancellati.md)
- [Condividete le mie informazioni con terze parti?](https://euhelp.viva.com/it/articles/5106461-condividete-le-mie-informazioni-con-terze-parti.md)
- [Quali miei dati personali vengono raccolti?](https://euhelp.viva.com/it/articles/5106480-quali-miei-dati-personali-vengono-raccolti.md)
- [Qual è la politica sui cookie applicata dall'azienda?](https://euhelp.viva.com/it/articles/5106490-qual-e-la-politica-sui-cookie-applicata-dall-azienda.md)
- [Che cos’è il 3D Secure e come funziona?](https://euhelp.viva.com/it/articles/4866285-che-cos-e-il-3d-secure-e-come-funziona.md)
- [Cos’è la PSD2?](https://euhelp.viva.com/it/articles/4866178-cos-e-la-psd2.md)
- [Cos'è la SCA?](https://euhelp.viva.com/it/articles/4866282-cos-e-la-sca.md)
- [Quali sono i miei diritti quando faccio pagamenti in Europa?](https://euhelp.viva.com/it/articles/4865956-quali-sono-i-miei-diritti-quando-faccio-pagamenti-in-europa.md)

## Latviešu

### Maksājumu pieņemšana

- [Darba sākšana ar Virtual Terminal](https://euhelp.viva.com/lv/articles/5248858-darba-saksana-ar-virtual-terminal.md)

## Lietuvių

### Mokėjimų priėmimas

- [Darbo su Payment Notification pradžia](https://euhelp.viva.com/lt/articles/5219585-darbo-su-payment-notification-pradzia.md)

## Norsk

### Getting started

- [Hva er Viva.com?](https://euhelp.viva.com/nb/articles/10221434-hva-er-viva-com.md): Viva.com, Europas første teknologibank
- [Derfor bør du velge Viva.com for din bedrift](https://euhelp.viva.com/nb/articles/10244710-derfor-bor-du-velge-viva-com-for-din-bedrift.md)
- [Viva.com vs. våre konkurrenter. Hva som skiller oss ut innen betalingstjenester.](https://euhelp.viva.com/nb/articles/10244721-viva-com-vs-vare-konkurrenter-hva-som-skiller-oss-ut-innen-betalingstjenester.md)
- [Viva.com - den første Tech Bank i Europa for bedrifter - vanlige spørsmål \(FAQs\)](https://euhelp.viva.com/nb/articles/10493900-viva-com-den-forste-tech-bank-i-europa-for-bedrifter-vanlige-sporsmal-faqs.md)
- [Viva.com Mobile app](https://euhelp.viva.com/nb/articles/6615649-viva-com-mobile-app.md)
- [Hvilke handlinger kan jeg utføre med min Viva.com-app?](https://euhelp.viva.com/nb/articles/4866184-hvilke-handlinger-kan-jeg-utfore-med-min-viva-com-app.md)

### Sending and Receiving Funds

- [Sett inn penger med kort](https://euhelp.viva.com/nb/articles/9583626-sett-inn-penger-med-kort.md)
- [Kan jeg få en betalingskvittering fra kontoen min?](https://euhelp.viva.com/nb/articles/4866605-kan-jeg-fa-en-betalingskvittering-fra-kontoen-min.md)

### Accepting Payments

- [Motta betalinger](https://euhelp.viva.com/nb/articles/10243304-motta-betalinger.md)
- [Hvordan kan jeg motta betalinger fra kundene mine?](https://euhelp.viva.com/nb/articles/5245986-hvordan-kan-jeg-motta-betalinger-fra-kundene-mine.md)
- [Hvor kan jeg se mine salgstransaksjoner?](https://euhelp.viva.com/nb/articles/8347774-hvor-kan-jeg-se-mine-salgstransaksjoner.md)
- [Hvordan finner jeg mine mislykkede salgstransaksjoner?](https://euhelp.viva.com/nb/articles/5119502-hvordan-finner-jeg-mine-mislykkede-salgstransaksjoner.md)
- [Real-Time Settlement & Clearance](https://euhelp.viva.com/nb/articles/8330296-real-time-settlement-clearance.md): Oppgjør og klarering i sanntid - Øk likviditeten din umiddelbart
- [What is cashback?](https://euhelp.viva.com/nb/articles/8330279-what-is-cashback.md)
- [Kan jeg akseptere betalinger med Diners/Discover-kort via min kortterminal?](https://euhelp.viva.com/nb/articles/6104189-kan-jeg-akseptere-betalinger-med-diners-discover-kort-via-min-kortterminal.md)
- [Jeg opplever problemer med å akseptere Amex – hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/4866235-jeg-opplever-problemer-med-a-akseptere-amex-hva-bor-jeg-gjore.md)
- [Kan jeg godta transaksjoner signert av kortholderen på kvitteringen?](https://euhelp.viva.com/nb/articles/5121652-kan-jeg-godta-transaksjoner-signert-av-kortholderen-pa-kvitteringen.md)
- [Jeg opplever problemer med JCB-aksept – hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/5562745-jeg-opplever-problemer-med-jcb-aksept-hva-bor-jeg-gjore.md)
- [Komme i gang med betalingsvarsler](https://euhelp.viva.com/nb/articles/5219585-komme-i-gang-med-betalingsvarsler.md)
- [Komme i gang med Quick Pay](https://euhelp.viva.com/nb/articles/5221014-komme-i-gang-med-quick-pay.md)
- [Komme i gang med Virtual Terminal](https://euhelp.viva.com/nb/articles/5248858-komme-i-gang-med-virtual-terminal.md)
- [What is the dispute process?](https://euhelp.viva.com/nb/articles/4866081-what-is-the-dispute-process.md)
- [How do I monitor the process of a dispute?](https://euhelp.viva.com/nb/articles/4866180-how-do-i-monitor-the-process-of-a-dispute.md)
- [Hva bør jeg gjøre hvis jeg mottar et tvistvarsel?](https://euhelp.viva.com/nb/articles/4866179-hva-bor-jeg-gjore-hvis-jeg-mottar-et-tvistvarsel.md)
- [Hvordan kan jeg forhindre tvister?](https://euhelp.viva.com/nb/articles/4866181-hvordan-kan-jeg-forhindre-tvister.md)
- [Guide for dokumentinnsending ved omtvistede transaksjoner for selgere](https://euhelp.viva.com/nb/articles/4865958-guide-for-dokumentinnsending-ved-omtvistede-transaksjoner-for-selgere.md)
- [Håndtering av Klarna-tvister](https://euhelp.viva.com/nb/articles/11002589-handtering-av-klarna-tvister.md)

### Debit Cards

- [Lås opp forretningsmessig effektivitet med Viva.com bedriftskort](https://euhelp.viva.com/nb/articles/10243366-las-opp-forretningsmessig-effektivitet-med-viva-com-bedriftskort.md)
- [Aktivering av debetkort](https://euhelp.viva.com/nb/articles/4866337-aktivering-av-debetkort.md)
- [Hvordan kan jeg se PIN-koden til debetkortet mitt?](https://euhelp.viva.com/nb/articles/4866346-hvordan-kan-jeg-se-pin-koden-til-debetkortet-mitt.md)
- [Lås kort](https://euhelp.viva.com/nb/articles/8317026-las-kort.md)
- [Hvor kan jeg se kortopplysningene mine?](https://euhelp.viva.com/nb/articles/8317040-hvor-kan-jeg-se-kortopplysningene-mine.md)
- [Jeg vil slette et av mine digitale kort.](https://euhelp.viva.com/nb/articles/5148139-jeg-vil-slette-et-av-mine-digitale-kort.md)
- [Hvordan kan jeg få et kortholdersertifikat for kortet mitt?](https://euhelp.viva.com/nb/articles/8984776-hvordan-kan-jeg-fa-et-kortholdersertifikat-for-kortet-mitt.md)
- [Veiledning til vanlige feilkoder ved kortaktivering](https://euhelp.viva.com/nb/articles/5119028-veiledning-til-vanlige-feilkoder-ved-kortaktivering.md)
- [Hva skal jeg gjøre hvis kortet mitt blir stjålet eller mistet?](https://euhelp.viva.com/nb/articles/4866349-hva-skal-jeg-gjore-hvis-kortet-mitt-blir-stjalet-eller-mistet.md)
- [Hvordan administrere transaksjoner, saldo og påfylling av Viva-ansattens debetkort](https://euhelp.viva.com/nb/articles/4866593-hvordan-administrere-transaksjoner-saldo-og-pafylling-av-viva-ansattens-debetkort.md): Transaksjoner – Kort – Ansatt
- [Hvordan kan jeg skaffe et digitalt kort?](https://euhelp.viva.com/nb/articles/5151780-hvordan-kan-jeg-skaffe-et-digitalt-kort.md)
- [Hvor kan jeg bruke det digitale kortet?](https://euhelp.viva.com/nb/articles/5147873-hvor-kan-jeg-bruke-det-digitale-kortet.md)
- [Opprett et digitalt Viva.com-ansattkort](https://euhelp.viva.com/nb/articles/9208334-opprett-et-digitalt-viva-com-ansattkort.md)
- [Jeg mottok ikke engangspassordet \(OTP\)](https://euhelp.viva.com/nb/articles/4866651-jeg-mottok-ikke-engangspassordet-otp.md): Transaksjoner - Kontoer - Kort
- [Hvorfor kan jeg ikke utføre transaksjoner med kortet mitt?](https://euhelp.viva.com/nb/articles/8885736-hvorfor-kan-jeg-ikke-utfore-transaksjoner-med-kortet-mitt.md)
- [Hvordan kan jeg ta ut kontanter med mitt Viva.com-debetkort?](https://euhelp.viva.com/nb/articles/8455469-hvordan-kan-jeg-ta-ut-kontanter-med-mitt-viva-com-debetkort.md)
- [Hvordan kan jeg se transaksjonene jeg har gjort med kortet mitt?](https://euhelp.viva.com/nb/articles/12991067-hvordan-kan-jeg-se-transaksjonene-jeg-har-gjort-med-kortet-mitt.md)
- [Hva er Google Pay?](https://euhelp.viva.com/nb/articles/4866410-hva-er-google-pay.md)
- [Hvordan legger jeg til mitt Viva.com-kort i Google Pay?](https://euhelp.viva.com/nb/articles/4866405-hvordan-legger-jeg-til-mitt-viva-com-kort-i-google-pay.md)
- [Hva er Apple Pay?](https://euhelp.viva.com/nb/articles/4866335-hva-er-apple-pay.md): Digitale lommebøker – Apple Pay
- [Legg til ditt Viva.com-kort i Apple Pay](https://euhelp.viva.com/nb/articles/4683433-legg-til-ditt-viva-com-kort-i-apple-pay.md)
- [Hva er en innsigelse?](https://euhelp.viva.com/nb/articles/4900503-hva-er-en-innsigelse.md)
- [Jeg har gjort et kjøp med mitt Viva.com-kort, men har ikke mottatt produktet eller tjenesten. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/5241443-jeg-har-gjort-et-kjop-med-mitt-viva-com-kort-men-har-ikke-mottatt-produktet-eller-tjenesten-hva-bor-jeg-gjore.md)
- [Jeg har blitt belastet for et abonnement som jeg har kansellert. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/5241622-jeg-har-blitt-belastet-for-et-abonnement-som-jeg-har-kansellert-hva-bor-jeg-gjore.md)
- [Jeg gjenkjenner ikke en belastning på kortet mitt. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/4866298-jeg-gjenkjenner-ikke-en-belastning-pa-kortet-mitt-hva-bor-jeg-gjore.md): Transaksjoner - Innsigelser - Konto
- [Under et kontantuttak ble beløpet ikke utbetalt. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/4866297-under-et-kontantuttak-ble-belopet-ikke-utbetalt-hva-bor-jeg-gjore.md): Transaksjoner - Tvister - Kort
- [Jeg ønsker refusjon for et kjøp jeg har gjort. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/4866631-jeg-onsker-refusjon-for-et-kjop-jeg-har-gjort-hva-bor-jeg-gjore.md)
- [Jeg har ikke mottatt refusjonen jeg forventet fra forhandleren. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/5241580-jeg-har-ikke-mottatt-refusjonen-jeg-forventet-fra-forhandleren-hva-bor-jeg-gjore.md)
- [Hvordan kan jeg be om en transaksjonsklage?](https://euhelp.viva.com/nb/articles/5241541-hvordan-kan-jeg-be-om-en-transaksjonsklage.md)

### viva.com Terminal app

- [Viva.com Terminal-appen – Den innovative betalingsløsningen for enhver bedrift](https://euhelp.viva.com/nb/articles/10204749-viva-com-terminal-appen-den-innovative-betalingslosningen-for-enhver-bedrift.md)

### Devices

- [Viva.com Terminal POS – Det ideelle valget for moderne og sikre transaksjoner](https://euhelp.viva.com/nb/articles/10243018-viva-com-terminal-pos-det-ideelle-valget-for-moderne-og-sikre-transaksjoner.md)
- [Hvordan kan jeg bestille en kortterminal?](https://euhelp.viva.com/nb/articles/8355483-hvordan-kan-jeg-bestille-en-kortterminal.md)
- [Hvordan bestiller jeg en terminal som eksisterende kunde?](https://euhelp.viva.com/nb/articles/9395436-hvordan-bestiller-jeg-en-terminal-som-eksisterende-kunde.md)
- [Legg inn en terminalbestilling som gjest](https://euhelp.viva.com/nb/articles/9395435-legg-inn-en-terminalbestilling-som-gjest.md)
- [Når vil jeg motta kortterminalen jeg bestilte?](https://euhelp.viva.com/nb/articles/4866200-nar-vil-jeg-motta-kortterminalen-jeg-bestilte.md)
- [Terminalfunksjoner](https://euhelp.viva.com/nb/articles/10214123-terminalfunksjoner.md)
- [Kansellering / Endring av opplysninger før levering](https://euhelp.viva.com/nb/articles/10244698-kansellering-endring-av-opplysninger-for-levering.md)
- [Hvordan finne ut om du har kjøpt eller leid terminalen din](https://euhelp.viva.com/nb/articles/11384685-hvordan-finne-ut-om-du-har-kjopt-eller-leid-terminalen-din.md)
- [Aktivering av Ciontek-, Sunmi- og PAX A8900-kortterminaler](https://euhelp.viva.com/nb/articles/6951236-aktivering-av-ciontek-sunmi-og-pax-a8900-kortterminaler.md): Slik aktiverer du Ciontek-, Sunmi- eller PAX A8900-POS-terminalen
- [Aktivering av PAX-kortterminal](https://euhelp.viva.com/nb/articles/10260425-aktivering-av-pax-kortterminal.md)
- [Aktivering og sammenkobling av Mini-kortleser \(blue lite\)](https://euhelp.viva.com/nb/articles/5319517-aktivering-og-sammenkobling-av-mini-kortleser-blue-lite.md)
- [Pocket Card Terminal aktivering og sammenkobling](https://euhelp.viva.com/nb/articles/5319577-pocket-card-terminal-aktivering-og-sammenkobling.md)
- [How can I activate my D200/S800/S900 card terminal?](https://euhelp.viva.com/nb/articles/4866198-how-can-i-activate-my-d200-s800-s900-card-terminal.md)
- [Hvordan aktiverer jeg Android-kortterminalen min med Ethernet?](https://euhelp.viva.com/nb/articles/4664672-hvordan-aktiverer-jeg-android-kortterminalen-min-med-ethernet.md)
- [USB-vertkabel for Mini-kortleser \(blue lite\) og lomme-kortterminal](https://euhelp.viva.com/nb/articles/4865941-usb-vertkabel-for-mini-kortleser-blue-lite-og-lomme-kortterminal.md)
- [Hvordan sette en ny batch på min Android-terminal?](https://euhelp.viva.com/nb/articles/5207303-hvordan-sette-en-ny-batch-pa-min-android-terminal.md)
- [Kan kortterminalen min kobles trådløst til skriveren?](https://euhelp.viva.com/nb/articles/5123518-kan-kortterminalen-min-kobles-tradlost-til-skriveren.md)
- [Kan jeg kansellere en transaksjon via terminalen min?](https://euhelp.viva.com/nb/articles/4866524-kan-jeg-kansellere-en-transaksjon-via-terminalen-min.md)
- [Kortleser – Tidsavbrudd for hvilemodus](https://euhelp.viva.com/nb/articles/10183679-kortleser-tidsavbrudd-for-hvilemodus.md)
- [Støtte for desimalbeløp](https://euhelp.viva.com/nb/articles/10204863-stotte-for-desimalbelop.md)
- [MultiPath-funksjonalitet](https://euhelp.viva.com/nb/articles/10225090-multipath-funksjonalitet.md)
- [Koble til Wi-Fi](https://euhelp.viva.com/nb/articles/10221836-koble-til-wi-fi.md)
- [Lås innstillinger](https://euhelp.viva.com/nb/articles/10222033-las-innstillinger.md)
- [Viva.com Terminal-applikasjon Autostart](https://euhelp.viva.com/nb/articles/10225175-viva-com-terminal-applikasjon-autostart.md)
- [Innstillinger for hvilemodus](https://euhelp.viva.com/nb/articles/10225376-innstillinger-for-hvilemodus.md)
- [Pocket Card Terminal – Brukerveiledning](https://euhelp.viva.com/nb/articles/4676612-pocket-card-terminal-brukerveiledning.md)
- [Endre POS-språk](https://euhelp.viva.com/nb/articles/11477791-endre-pos-sprak.md)
- [Hvilke dimensjoner bør termopapiret til kortterminalen min ha?](https://euhelp.viva.com/nb/articles/5121601-hvilke-dimensjoner-bor-termopapiret-til-kortterminalen-min-ha.md)
- [Hvor lenge kan jeg leie betalingsterminalen min?](https://euhelp.viva.com/nb/articles/5116404-hvor-lenge-kan-jeg-leie-betalingsterminalen-min.md)
- [Jeg har blitt frastjålet / har mistet betalingsterminalen min. Hva skal jeg gjøre?](https://euhelp.viva.com/nb/articles/5111137-jeg-har-blitt-frastjalet-har-mistet-betalingsterminalen-min-hva-skal-jeg-gjore.md)
- [Eksempler på kassakvitteringer](https://euhelp.viva.com/nb/articles/10153460-eksempler-pa-kassakvitteringer.md)
- [Avslutning av POS med månedlig betaling](https://euhelp.viva.com/nb/articles/5214234-avslutning-av-pos-med-manedlig-betaling.md)
- [Kansellering av bestilling](https://euhelp.viva.com/nb/articles/10775063-kansellering-av-bestilling.md)
- [Utskifting av terminal på grunn av funksjonsfeil](https://euhelp.viva.com/nb/articles/10775113-utskifting-av-terminal-pa-grunn-av-funksjonsfeil.md)
- [Reversering av salgstransaksjon](https://euhelp.viva.com/nb/articles/11364406-reversering-av-salgstransaksjon.md)
- [Overføring av POS-terminal](https://euhelp.viva.com/nb/articles/11205208-overforing-av-pos-terminal.md)
- [Kortlesere – hva som støttes \(og ikke støttes\) av Viva.com Terminal App](https://euhelp.viva.com/nb/articles/11782632-kortlesere-hva-som-stottes-og-ikke-stottes-av-viva-com-terminal-app.md)

### Smart Checkout

- [Veiledning for Smart Checkout-integrering](https://euhelp.viva.com/nb/articles/10305230-veiledning-for-smart-checkout-integrering.md)
- [Hva er e-handel?](https://euhelp.viva.com/nb/articles/4866019-hva-er-e-handel.md)
- [Godta betalinger i nettbutikken din med Viva.com](https://euhelp.viva.com/nb/articles/4933593-godta-betalinger-i-nettbutikken-din-med-viva-com.md)
- [Hva er fordelene med deres nettbaserte betalingsplattform?](https://euhelp.viva.com/nb/articles/4933802-hva-er-fordelene-med-deres-nettbaserte-betalingsplattform.md)
- [Jeg har ikke en nettbutikk, kan jeg likevel ta imot kortbetalinger?](https://euhelp.viva.com/nb/articles/4866583-jeg-har-ikke-en-nettbutikk-kan-jeg-likevel-ta-imot-kortbetalinger.md)
- [Kan jeg bruke Viva.com-logoen på nettstedet mitt?](https://euhelp.viva.com/nb/articles/4866218-kan-jeg-bruke-viva-com-logoen-pa-nettstedet-mitt.md)
- [Ofte stilte spørsmål om Smart Checkout](https://euhelp.viva.com/nb/articles/11496444-ofte-stilte-sporsmal-om-smart-checkout.md)
- [Komme i gang med en sandbox-/demo-konto](https://euhelp.viva.com/nb/articles/4914750-komme-i-gang-med-en-sandbox-demo-konto.md)
- [Hvordan registrere en produksjonskonto \(live\)](https://euhelp.viva.com/nb/articles/4914755-hvordan-registrere-en-produksjonskonto-live.md)
- [Hvor kan jeg finne kildekoden?](https://euhelp.viva.com/nb/articles/5119253-hvor-kan-jeg-finne-kildekoden.md)
- [Hvor du finner kredensialene for Smart Checkout](https://euhelp.viva.com/nb/articles/10154697-hvor-du-finner-kredensialene-for-smart-checkout.md)
- [Kilde for netbetalinger](https://euhelp.viva.com/nb/articles/10154969-kilde-for-netbetalinger.md)
- [Kilde for ISV](https://euhelp.viva.com/nb/articles/10155806-kilde-for-isv.md)
- [Finn din KundeID og API-nøkkel](https://euhelp.viva.com/nb/articles/10154048-finn-din-kundeid-og-api-nokkel.md)

### Plugins

- [Komme i gang med Viva.com-plugins](https://euhelp.viva.com/nb/articles/10365093-komme-i-gang-med-viva-com-plugins.md)
- [Hvilke e-handelsprogramtillegg støttes?](https://euhelp.viva.com/nb/articles/4866425-hvilke-e-handelsprogramtillegg-stottes.md)
- [Integrering av Viva.com med Shopify Smart Checkout-programtillegget](https://euhelp.viva.com/nb/articles/4808161-integrering-av-viva-com-med-shopify-smart-checkout-programtillegget.md)
- [Integrering av Viva.com med WooCommerce](https://euhelp.viva.com/nb/articles/4713377-integrering-av-viva-com-med-woocommerce.md)
- [Integrering av Viva.com med PrestaShop Smart Checkout-programtillegg](https://euhelp.viva.com/nb/articles/4910943-integrering-av-viva-com-med-prestashop-smart-checkout-programtillegg.md)
- [Integrering av Viva.com med Magento Smart Checkout-programtillegg](https://euhelp.viva.com/nb/articles/4911024-integrering-av-viva-com-med-magento-smart-checkout-programtillegg.md)
- [Hvor kan jeg finne loggene for «Viva.com for WooCommerce»-programtillegget?](https://euhelp.viva.com/nb/articles/5126216-hvor-kan-jeg-finne-loggene-for-viva-com-for-woocommerce-programtillegget.md)
- [Shopware 6 Smart Checkout-tillegg](https://euhelp.viva.com/nb/articles/11582428-shopware-6-smart-checkout-tillegg.md)

### Integrations

- [Integrations](https://euhelp.viva.com/nb/articles/10248476-integrations.md)
- [Integrering med Viva.com Smart Checkout](https://euhelp.viva.com/nb/articles/4910884-integrering-med-viva-com-smart-checkout.md)
- [Hva er funksjonaliteten for kortverifisering?](https://euhelp.viva.com/nb/articles/8438657-hva-er-funksjonaliteten-for-kortverifisering.md)

### ISV / Marketplace

- [Markedsplassløsninger](https://euhelp.viva.com/nb/articles/4713558-markedsplasslosninger.md)

### Viva Advance Financing GR

- [Hva er Viva.com Advance Financing?](https://euhelp.viva.com/nb/articles/6266419-hva-er-viva-com-advance-financing.md)

### Security

- [Hvordan vi beskytter deg](https://euhelp.viva.com/nb/articles/10477040-hvordan-vi-beskytter-deg.md)
- [Jeg fikk en mistenkelig e-post som ber om mine påloggingsopplysninger. Hva bør jeg gjøre?](https://euhelp.viva.com/nb/articles/5157517-jeg-fikk-en-mistenkelig-e-post-som-ber-om-mine-paloggingsopplysninger-hva-bor-jeg-gjore.md)
- [Er pengene mine trygge?](https://euhelp.viva.com/nb/articles/4866242-er-pengene-mine-trygge.md)
- [Hva bør jeg gjøre for å sikre trygg og sikker nettbankbruk?](https://euhelp.viva.com/nb/articles/4866212-hva-bor-jeg-gjore-for-a-sikre-trygg-og-sikker-nettbankbruk.md)
- [Hva bør jeg gjøre for å sikre mobilbanken?](https://euhelp.viva.com/nb/articles/4866211-hva-bor-jeg-gjore-for-a-sikre-mobilbanken.md)
- [Er min private informasjon trygg?](https://euhelp.viva.com/nb/articles/4866241-er-min-private-informasjon-trygg.md)
- [Jeg ønsker at mine personlige opplysninger skal slettes.](https://euhelp.viva.com/nb/articles/5106424-jeg-onsker-at-mine-personlige-opplysninger-skal-slettes.md)
- [Deler dere informasjonen min med tredjeparter?](https://euhelp.viva.com/nb/articles/5106461-deler-dere-informasjonen-min-med-tredjeparter.md)
- [Hvilke personopplysninger av mine blir samlet inn?](https://euhelp.viva.com/nb/articles/5106480-hvilke-personopplysninger-av-mine-blir-samlet-inn.md)
- [Hva er retningslinjene for informasjonskapsler som selskapet bruker?](https://euhelp.viva.com/nb/articles/5106490-hva-er-retningslinjene-for-informasjonskapsler-som-selskapet-bruker.md)
- [Hva er 3D Secure, og hvordan fungerer det?](https://euhelp.viva.com/nb/articles/4866285-hva-er-3d-secure-og-hvordan-fungerer-det.md)
- [What is PSD2?](https://euhelp.viva.com/nb/articles/4866178-what-is-psd2.md)
- [What is SCA?](https://euhelp.viva.com/nb/articles/4866282-what-is-sca.md)
- [Hva er mine rettigheter ved betalinger i EU?](https://euhelp.viva.com/nb/articles/4865956-hva-er-mine-rettigheter-ved-betalinger-i-eu.md)

## Polski

### Pierwsze kroki

- [Czym jest Viva.com?](https://euhelp.viva.com/pl/articles/10221434-czym-jest-viva-com.md): Viva.com – pierwszy bank technologiczny w Europie
- [Najważniejsze powody, dla których warto wybrać Viva.com dla swojej firmy](https://euhelp.viva.com/pl/articles/10244710-najwazniejsze-powody-dla-ktorych-warto-wybrac-viva-com-dla-swojej-firmy.md)
- [Viva.com vs. nasi konkurenci. Co nas wyróżnia w usługach płatniczych.](https://euhelp.viva.com/pl/articles/10244721-viva-com-vs-nasi-konkurenci-co-nas-wyroznia-w-uslugach-platniczych.md)
- [Viva.com - jako pierwszy Tech Bank w Europie dla firm - najczęściej zadawane pytania](https://euhelp.viva.com/pl/articles/10493900-viva-com-jako-pierwszy-tech-bank-w-europie-dla-firm-najczesciej-zadawane-pytania.md)
- [Aplikacja mobilna Viva.com — rejestracja urządzenia](https://euhelp.viva.com/pl/articles/6615649-aplikacja-mobilna-viva-com-rejestracja-urzadzenia.md)
- [Jakie działania mogę wykonywać za pomocą mojej aplikacji Viva.com?](https://euhelp.viva.com/pl/articles/4866184-jakie-dzialania-moge-wykonywac-za-pomoca-mojej-aplikacji-viva-com.md)

### Wysyłanie i odbieranie środków

- [Wpłata kartą płatniczą](https://euhelp.viva.com/pl/articles/9583626-wplata-karta-platnicza.md)
- [Czy mogę otrzymać potwierdzenie płatności ze swojego konta?](https://euhelp.viva.com/pl/articles/4866605-czy-moge-otrzymac-potwierdzenie-platnosci-ze-swojego-konta.md)

### Akceptowanie płatności

- [Akceptowanie płatności](https://euhelp.viva.com/pl/articles/10243304-akceptowanie-platnosci.md)
- [Jak mogę przyjmować płatności od moich klientów?](https://euhelp.viva.com/pl/articles/5245986-jak-moge-przyjmowac-platnosci-od-moich-klientow.md)
- [Gdzie mogę zobaczyć moje transakcje sprzedaży?](https://euhelp.viva.com/pl/articles/8347774-gdzie-moge-zobaczyc-moje-transakcje-sprzedazy.md)
- [Jak znaleźć nieudane transakcje sprzedaży?](https://euhelp.viva.com/pl/articles/5119502-jak-znalezc-nieudane-transakcje-sprzedazy.md)
- [Szybkość weryfikacji i rozliczania płatności](https://euhelp.viva.com/pl/articles/8330296-szybkosc-weryfikacji-i-rozliczania-platnosci.md): Rozliczenia i rozliczenia w czasie rzeczywistym - Natychmiast zwiększ swoją płynność finansową
- [Co to jest Cashback?](https://euhelp.viva.com/pl/articles/8330279-co-to-jest-cashback.md)
- [Czy można przyjmować płatności kartami Diners/ Discover za pośrednictwem terminala płatniczego?](https://euhelp.viva.com/pl/articles/6104189-czy-mozna-przyjmowac-platnosci-kartami-diners-discover-za-posrednictwem-terminala-platniczego.md)
- [Mam problem z akceptacją Amex, co należy zrobić?](https://euhelp.viva.com/pl/articles/4866235-mam-problem-z-akceptacja-amex-co-nalezy-zrobic.md)
- [Czy mogę akceptować transakcje podpisane przez posiadacza karty na paragonie?](https://euhelp.viva.com/pl/articles/5121652-czy-moge-akceptowac-transakcje-podpisane-przez-posiadacza-karty-na-paragonie.md)
- [Wystąpiły problemy z akceptacją JCB, co należy zrobić?](https://euhelp.viva.com/pl/articles/5562745-wystapily-problemy-z-akceptacja-jcb-co-nalezy-zrobic.md)
- [Pierwsze kroki z powiadomieniami o płatnościach](https://euhelp.viva.com/pl/articles/5219585-pierwsze-kroki-z-powiadomieniami-o-platnosciach.md)
- [Pierwsze kroki z Quick Pay](https://euhelp.viva.com/pl/articles/5221014-pierwsze-kroki-z-quick-pay.md)
- [Pierwsze kroki z wirtualnym terminalem](https://euhelp.viva.com/pl/articles/5248858-pierwsze-kroki-z-wirtualnym-terminalem.md)
- [Jak wygląda proces rozstrzygania transakcji spornych?](https://euhelp.viva.com/pl/articles/4866081-jak-wyglada-proces-rozstrzygania-transakcji-spornych.md)
- [Jak mogę monitorować przebieg sporu?](https://euhelp.viva.com/pl/articles/4866180-jak-moge-monitorowac-przebieg-sporu.md)
- [Co powinienem zrobić, jeśli otrzymam powiadomienie o transakcji spornej?](https://euhelp.viva.com/pl/articles/4866179-co-powinienem-zrobic-jesli-otrzymam-powiadomienie-o-transakcji-spornej.md)
- [Jak mogę uniknąć transakcji spornych?](https://euhelp.viva.com/pl/articles/4866181-jak-moge-uniknac-transakcji-spornych.md)
- [Transakcje sporne – przewodnik składania dokumentów dla sprzedawców](https://euhelp.viva.com/pl/articles/4865958-transakcje-sporne-przewodnik-skladania-dokumentow-dla-sprzedawcow.md)
- [Obsługa sporów Klarna](https://euhelp.viva.com/pl/articles/11002589-obsluga-sporow-klarna.md)

### Karty debetowe

- [Odblokuj efektywność biznesową z kartami firmowymi Viva.com](https://euhelp.viva.com/pl/articles/10243366-odblokuj-efektywnosc-biznesowa-z-kartami-firmowymi-viva-com.md)
- [Aktywacja karty debetowej](https://euhelp.viva.com/pl/articles/4866337-aktywacja-karty-debetowej.md)
- [Jak mogę sprawdzić kod PIN swojej karty?](https://euhelp.viva.com/pl/articles/4866346-jak-moge-sprawdzic-kod-pin-swojej-karty.md)
- [Blokada karty](https://euhelp.viva.com/pl/articles/8317026-blokada-karty.md)
- [Jak mogę wyświetlić dane mojej karty?](https://euhelp.viva.com/pl/articles/8317040-jak-moge-wyswietlic-dane-mojej-karty.md)
- [Chcę usunąć jedną z moich kart cyfrowych](https://euhelp.viva.com/pl/articles/5148139-chce-usunac-jedna-z-moich-kart-cyfrowych.md)
- [Jak mogę uzyskać certyfikat posiadacza karty dla mojej karty?](https://euhelp.viva.com/pl/articles/8984776-jak-moge-uzyskac-certyfikat-posiadacza-karty-dla-mojej-karty.md)
- [Co oznacza kod błędu, który pojawił się, gdy próbowałem aktywować kartę?](https://euhelp.viva.com/pl/articles/5119028-co-oznacza-kod-bledu-ktory-pojawil-sie-gdy-probowalem-aktywowac-karte.md)
- [Co zrobić, jeśli moja karta zostanie skradziona lub zgubiona?](https://euhelp.viva.com/pl/articles/4866349-co-zrobic-jesli-moja-karta-zostanie-skradziona-lub-zgubiona.md)
- [Jak mogę sprawdzić transakcje dokonane kartą debetową pracownika?](https://euhelp.viva.com/pl/articles/4866593-jak-moge-sprawdzic-transakcje-dokonane-karta-debetowa-pracownika.md): Transakcje – Karta – Pracownik
- [Jak mogę uzyskać kartę cyfrową?](https://euhelp.viva.com/pl/articles/5151780-jak-moge-uzyskac-karte-cyfrowa.md)
- [Gdzie mogę korzystać z cyfrowej karty debetowej?](https://euhelp.viva.com/pl/articles/5147873-gdzie-moge-korzystac-z-cyfrowej-karty-debetowej.md)
- [Czym jest cyfrowa karta pracownika Viva.com?](https://euhelp.viva.com/pl/articles/9208334-czym-jest-cyfrowa-karta-pracownika-viva-com.md)
- [Nie otrzymałem / otrzymałam hasła jednorazowego](https://euhelp.viva.com/pl/articles/4866651-nie-otrzymalem-otrzymalam-hasla-jednorazowego.md)
- [Dlaczego nie mogę dokonywać transakcji przy użyciu karty?](https://euhelp.viva.com/pl/articles/8885736-dlaczego-nie-moge-dokonywac-transakcji-przy-uzyciu-karty.md)
- [Jak mogę wypłacić gotówkę za pomocą karty debetowej Viva.com?](https://euhelp.viva.com/pl/articles/8455469-jak-moge-wyplacic-gotowke-za-pomoca-karty-debetowej-viva-com.md)
- [Jak mogę sprawdzić transakcje wykonane moją kartą?](https://euhelp.viva.com/pl/articles/12991067-jak-moge-sprawdzic-transakcje-wykonane-moja-karta.md)
- [Czym jest Google Pay?](https://euhelp.viva.com/pl/articles/4866410-czym-jest-google-pay.md)
- [Jak dodać kartę Viva.com do Google Pay?](https://euhelp.viva.com/pl/articles/4866405-jak-dodac-karte-viva-com-do-google-pay.md)
- [Czym jest Apple Pay?](https://euhelp.viva.com/pl/articles/4866335-czym-jest-apple-pay.md)
- [Dodaj swoją kartę debetową Viva.com do Apple Pay](https://euhelp.viva.com/pl/articles/4683433-dodaj-swoja-karte-debetowa-viva-com-do-apple-pay.md)
- [Czym jest spór?](https://euhelp.viva.com/pl/articles/4900503-czym-jest-spor.md)
- [Dokonałem/-am zakupu za pomocą karty Viva.com, ale nie otrzymałem/-am produktu/usługi. Co mam zrobić?](https://euhelp.viva.com/pl/articles/5241443-dokonalem-am-zakupu-za-pomoca-karty-viva-com-ale-nie-otrzymalem-am-produktu-uslugi-co-mam-zrobic.md)
- [Zostałem obciążony subskrypcją, którą anulowałem. Co powinienem zrobić?](https://euhelp.viva.com/pl/articles/5241622-zostalem-obciazony-subskrypcja-ktora-anulowalem-co-powinienem-zrobic.md)
- [Nie rozpoznaję obciążenia na mojej karcie. Co mam zrobić?](https://euhelp.viva.com/pl/articles/4866298-nie-rozpoznaje-obciazenia-na-mojej-karcie-co-mam-zrobic.md): Transakcje - Reklamacje - Konto
- [Podczas wypłaty gotówki nie otrzymałem odpowiedniej kwoty. Co mam zrobić?](https://euhelp.viva.com/pl/articles/4866297-podczas-wyplaty-gotowki-nie-otrzymalem-odpowiedniej-kwoty-co-mam-zrobic.md): Transakcje - Reklamacje - Karta
- [Chcę otrzymać zwrot środków za dokonany zakup. Co mam zrobić?](https://euhelp.viva.com/pl/articles/4866631-chce-otrzymac-zwrot-srodkow-za-dokonany-zakup-co-mam-zrobic.md)
- [Nie otrzymałem/-am oczekiwanego zwrotu pieniędzy od sprzedawcy. Co mam zrobić?](https://euhelp.viva.com/pl/articles/5241580-nie-otrzymalem-am-oczekiwanego-zwrotu-pieniedzy-od-sprzedawcy-co-mam-zrobic.md)
- [Jak rozwiązać spór dotyczący transakcji?](https://euhelp.viva.com/pl/articles/5241541-jak-rozwiazac-spor-dotyczacy-transakcji.md)

### Aplikacja viva.com Terminal

- [Aplikacja Viva.com Terminal – Innowacyjne rozwiązanie płatnicze dla każdej firmy](https://euhelp.viva.com/pl/articles/10204749-aplikacja-viva-com-terminal-innowacyjne-rozwiazanie-platnicze-dla-kazdej-firmy.md)

### Urządzenia

- [Viva.com Terminal POS – Idealny wybór do nowoczesnych i bezpiecznych transakcji](https://euhelp.viva.com/pl/articles/10243018-viva-com-terminal-pos-idealny-wybor-do-nowoczesnych-i-bezpiecznych-transakcji.md)
- [Jak mogę zamówić terminal płatniczych?](https://euhelp.viva.com/pl/articles/8355483-jak-moge-zamowic-terminal-platniczych.md)
- [Jak złożyć zamówienie na terminal jako istniejący klient?](https://euhelp.viva.com/pl/articles/9395436-jak-zlozyc-zamowienie-na-terminal-jako-istniejacy-klient.md)
- [Złóż zamówienie na terminal jako gość](https://euhelp.viva.com/pl/articles/9395435-zloz-zamowienie-na-terminal-jako-gosc.md)
- [Kiedy otrzymam zamówiony przeze mnie terminal płatniczy?](https://euhelp.viva.com/pl/articles/4866200-kiedy-otrzymam-zamowiony-przeze-mnie-terminal-platniczy.md)
- [Funkcje terminala](https://euhelp.viva.com/pl/articles/10214123-funkcje-terminala.md)
- [Zarządzanie przed dostawą](https://euhelp.viva.com/pl/articles/10244698-zarzadzanie-przed-dostawa.md)
- [Jak sprawdzić, czy kupiłeś lub wynająłeś swój terminal](https://euhelp.viva.com/pl/articles/11384685-jak-sprawdzic-czy-kupiles-lub-wynajales-swoj-terminal.md)
- [Aktywacja terminali płatniczych Ciontek, Sunmi i PAX A8900](https://euhelp.viva.com/pl/articles/6951236-aktywacja-terminali-platniczych-ciontek-sunmi-i-pax-a8900.md): Jak aktywować terminal POS Ciontek, Sunmi lub PAX A8900
- [Aktywacja terminala płatniczego PAX](https://euhelp.viva.com/pl/articles/10260425-aktywacja-terminala-platniczego-pax.md)
- [Aktywacja i parowanie Mini Card Reader \(blue lite\)](https://euhelp.viva.com/pl/articles/5319517-aktywacja-i-parowanie-mini-card-reader-blue-lite.md)
- [Aktywacja i parowanie Pocket Card Terminal](https://euhelp.viva.com/pl/articles/5319577-aktywacja-i-parowanie-pocket-card-terminal.md)
- [Jak mogę aktywować mój terminal kart płatniczych D200/S800/S900?](https://euhelp.viva.com/pl/articles/4866198-jak-moge-aktywowac-moj-terminal-kart-platniczych-d200-s800-s900.md)
- [Jak aktywować terminal płatniczy Ethernet z systemem operacyjnym Android?](https://euhelp.viva.com/pl/articles/4664672-jak-aktywowac-terminal-platniczy-ethernet-z-systemem-operacyjnym-android.md)
- [Kabel USB Host do Mini czytnika kart \(blue lite\) i przenośnego terminala \(Pocket\)](https://euhelp.viva.com/pl/articles/4865941-kabel-usb-host-do-mini-czytnika-kart-blue-lite-i-przenosnego-terminala-pocket.md)
- [Jak ustawić nową partię \(batch\) na moim terminalu Android?](https://euhelp.viva.com/pl/articles/5207303-jak-ustawic-nowa-partie-batch-na-moim-terminalu-android.md)
- [Czy mój terminal kartowy może być połączony bezprzewodowo z drukarką?](https://euhelp.viva.com/pl/articles/5123518-czy-moj-terminal-kartowy-moze-byc-polaczony-bezprzewodowo-z-drukarka.md)
- [Czy mogę anulować transakcję za pomocą mojego terminala?](https://euhelp.viva.com/pl/articles/4866524-czy-moge-anulowac-transakcje-za-pomoca-mojego-terminala.md)
- [Czytnik kart – Limit czasu uśpienia \(Sleep Timeout\)](https://euhelp.viva.com/pl/articles/10183679-czytnik-kart-limit-czasu-uspienia-sleep-timeout.md)
- [Obsługa kwot dziesiętnych](https://euhelp.viva.com/pl/articles/10204863-obsluga-kwot-dziesietnych.md)
- [Funkcja MultiPath](https://euhelp.viva.com/pl/articles/10225090-funkcja-multipath.md)
- [Połączenie z Wi-Fi](https://euhelp.viva.com/pl/articles/10221836-polaczenie-z-wi-fi.md)
- [Ustawienia blokady](https://euhelp.viva.com/pl/articles/10222033-ustawienia-blokady.md)
- [Automatyczne uruchamianie aplikacji Viva.com Terminal](https://euhelp.viva.com/pl/articles/10225175-automatyczne-uruchamianie-aplikacji-viva-com-terminal.md)
- [Ustawienia uśpienia](https://euhelp.viva.com/pl/articles/10225376-ustawienia-uspienia.md)
- [Pocket Card Terminal - Podręcznik użytkownika](https://euhelp.viva.com/pl/articles/4676612-pocket-card-terminal-podrecznik-uzytkownika.md)
- [Zmień język POS](https://euhelp.viva.com/pl/articles/11477791-zmien-jezyk-pos.md)
- [Jakie wymiary powinien mieć papier termiczny do mojego terminala?](https://euhelp.viva.com/pl/articles/5121601-jakie-wymiary-powinien-miec-papier-termiczny-do-mojego-terminala.md)
- [Na jaki okres mogę wydzierżawić terminal płatniczy?](https://euhelp.viva.com/pl/articles/5116404-na-jaki-okres-moge-wydzierzawic-terminal-platniczy.md)
- [Co zrobić, jeśli mój terminal płatniczy zostanie zgubiony lub skradziony.](https://euhelp.viva.com/pl/articles/5111137-co-zrobic-jesli-moj-terminal-platniczy-zostanie-zgubiony-lub-skradziony.md)
- [Przykłady paragonów fiskalnych](https://euhelp.viva.com/pl/articles/10153460-przyklady-paragonow-fiskalnych.md)
- [Zakończenie umowy POS z miesięczną opłatą](https://euhelp.viva.com/pl/articles/5214234-zakonczenie-umowy-pos-z-miesieczna-oplata.md)
- [Anulowanie zamówienia](https://euhelp.viva.com/pl/articles/10775063-anulowanie-zamowienia.md)
- [Wymiana terminala z powodu awarii](https://euhelp.viva.com/pl/articles/10775113-wymiana-terminala-z-powodu-awarii.md)
- [Odwrócenie transakcji sprzedaży](https://euhelp.viva.com/pl/articles/11364406-odwrocenie-transakcji-sprzedazy.md)
- [Przelew z terminala POS](https://euhelp.viva.com/pl/articles/11205208-przelew-z-terminala-pos.md)
- [Urządzenia do odczytu kart – co jest \(a co nie jest\) obsługiwane przez Viva.com Terminal App](https://euhelp.viva.com/pl/articles/11782632-urzadzenia-do-odczytu-kart-co-jest-a-co-nie-jest-obslugiwane-przez-viva-com-terminal-app.md)

### Smart Checkout

- [Przewodnik po integracji Smart Checkout](https://euhelp.viva.com/pl/articles/10305230-przewodnik-po-integracji-smart-checkout.md)
- [Czym jest e-commerce?](https://euhelp.viva.com/pl/articles/4866019-czym-jest-e-commerce.md)
- [Akceptuj płatności w swoim sklepie internetowym z Viva.com](https://euhelp.viva.com/pl/articles/4933593-akceptuj-platnosci-w-swoim-sklepie-internetowym-z-viva-com.md)
- [Jakie są zalety platformy płatności online?](https://euhelp.viva.com/pl/articles/4933802-jakie-sa-zalety-platformy-platnosci-online.md)
- [Nie mam sklepu internetowego, czy mogę akceptować płatności kartą?](https://euhelp.viva.com/pl/articles/4866583-nie-mam-sklepu-internetowego-czy-moge-akceptowac-platnosci-karta.md)
- [Czy mogę umieścić logo Viva.com na mojej stronie internetowej?](https://euhelp.viva.com/pl/articles/4866218-czy-moge-umiescic-logo-viva-com-na-mojej-stronie-internetowej.md)
- [Najczęściej zadawane pytania dotyczące Smart Checkout](https://euhelp.viva.com/pl/articles/11496444-najczesciej-zadawane-pytania-dotyczace-smart-checkout.md)
- [Pierwsze kroki z kontem demo](https://euhelp.viva.com/pl/articles/4914750-pierwsze-kroki-z-kontem-demo.md)
- [Jak zarejestrować konto produkcyjne \(rzeczywiste\)](https://euhelp.viva.com/pl/articles/4914755-jak-zarejestrowac-konto-produkcyjne-rzeczywiste.md)
- [Gdzie mogę znaleźć kod źródłowy?](https://euhelp.viva.com/pl/articles/5119253-gdzie-moge-znalezc-kod-zrodlowy.md)
- [Gdzie znaleźć poświadczenia do Smart Checkout](https://euhelp.viva.com/pl/articles/10154697-gdzie-znalezc-poswiadczenia-do-smart-checkout.md)
- [Źródło dla płatności online](https://euhelp.viva.com/pl/articles/10154969-zrodlo-dla-platnosci-online.md)
- [Źródło dla ISV](https://euhelp.viva.com/pl/articles/10155806-zrodlo-dla-isv.md)
- [Znajdź swój Identyfikator Sprzedawcy i Klucz API](https://euhelp.viva.com/pl/articles/10154048-znajdz-swoj-identyfikator-sprzedawcy-i-klucz-api.md)

### Wtyczki

- [Pierwsze kroki z wtyczkami Viva.com](https://euhelp.viva.com/pl/articles/10365093-pierwsze-kroki-z-wtyczkami-viva-com.md)
- [Które wtyczki e-commerce są obsługiwane?](https://euhelp.viva.com/pl/articles/4866425-ktore-wtyczki-e-commerce-sa-obslugiwane.md)
- [Integracja Viva.com Smart Chechout Plugin wtyczką Shopify](https://euhelp.viva.com/pl/articles/4808161-integracja-viva-com-smart-chechout-plugin-wtyczka-shopify.md)
- [Integracja Viva.com z Smart Checkout WooCommerce](https://euhelp.viva.com/pl/articles/4713377-integracja-viva-com-z-smart-checkout-woocommerce.md)
- [Integracja Viva.com Smart Checkout Plugin z wtyczką PrestaShop](https://euhelp.viva.com/pl/articles/4910943-integracja-viva-com-smart-checkout-plugin-z-wtyczka-prestashop.md)
- [Integracja Viva.com Smart Checkout Plugin z wtyczką Magento](https://euhelp.viva.com/pl/articles/4911024-integracja-viva-com-smart-checkout-plugin-z-wtyczka-magento.md)
- [Gdzie mogę znaleźć logi dla wtyczki, Viva.com for WooCommerce”?](https://euhelp.viva.com/pl/articles/5126216-gdzie-moge-znalezc-logi-dla-wtyczki-viva-com-for-woocommerce.md)
- [Wtyczka Shopware 6 Smart Checkout](https://euhelp.viva.com/pl/articles/11582428-wtyczka-shopware-6-smart-checkout.md)

### Integrations

- [Integracje](https://euhelp.viva.com/pl/articles/10248476-integracje.md)
- [Integracja z Viva.com Smart Checkout](https://euhelp.viva.com/pl/articles/4910884-integracja-z-viva-com-smart-checkout.md)
- [Czym jest weryfikacja karty?](https://euhelp.viva.com/pl/articles/8438657-czym-jest-weryfikacja-karty.md)

### ISV / Marketplace

- [Rozwiązania Marketplace](https://euhelp.viva.com/pl/articles/4713558-rozwiazania-marketplace.md)

### Viva Advance Financing GR

- [Czym jest Viva.com Advance Financing?](https://euhelp.viva.com/pl/articles/6266419-czym-jest-viva-com-advance-financing.md)

### Bezpieczeństwo

- [Jak Cię chronimy](https://euhelp.viva.com/pl/articles/10477040-jak-cie-chronimy.md)
- [Otrzymałem/am podejrzany e-mail z prośbą o podanie danych logowania do Viva.com. Co zrobić w takiej sytuacji?](https://euhelp.viva.com/pl/articles/5157517-otrzymalem-am-podejrzany-e-mail-z-prosba-o-podanie-danych-logowania-do-viva-com-co-zrobic-w-takiej-sytuacji.md)
- [Czy moje pieniądze są bezpieczne?](https://euhelp.viva.com/pl/articles/4866242-czy-moje-pieniadze-sa-bezpieczne.md)
- [Co powinienem zrobić, aby zapewnić bezpieczeństwo bankowości internetowej?](https://euhelp.viva.com/pl/articles/4866212-co-powinienem-zrobic-aby-zapewnic-bezpieczenstwo-bankowosci-internetowej.md)
- [Co powinienem zrobić, aby zapewnić bezpieczeństwo bankowości mobilnej?](https://euhelp.viva.com/pl/articles/4866211-co-powinienem-zrobic-aby-zapewnic-bezpieczenstwo-bankowosci-mobilnej.md)
- [Czy moje prywatne informacje są bezpieczne?](https://euhelp.viva.com/pl/articles/4866241-czy-moje-prywatne-informacje-sa-bezpieczne.md)
- [Proszę, aby moje dane osobowe/ moje konto zostały usunięte](https://euhelp.viva.com/pl/articles/5106424-prosze-aby-moje-dane-osobowe-moje-konto-zostaly-usuniete.md)
- [Czy udostępniacie moje dane osobowe stronom trzecim?](https://euhelp.viva.com/pl/articles/5106461-czy-udostepniacie-moje-dane-osobowe-stronom-trzecim.md)
- [Jakie moje dane osobowe są zbierane?](https://euhelp.viva.com/pl/articles/5106480-jakie-moje-dane-osobowe-sa-zbierane.md)
- [Jaka jest polityka dotycząca plików cookies w firmie?](https://euhelp.viva.com/pl/articles/5106490-jaka-jest-polityka-dotyczaca-plikow-cookies-w-firmie.md)
- [Czym jest 3D Secure i jak to działa?](https://euhelp.viva.com/pl/articles/4866285-czym-jest-3d-secure-i-jak-to-dziala.md)
- [Czym jest dyrektywa PSD2?](https://euhelp.viva.com/pl/articles/4866178-czym-jest-dyrektywa-psd2.md)
- [Czym jest SCA?](https://euhelp.viva.com/pl/articles/4866282-czym-jest-sca.md)
- [Jakie są prawa przy dokonywaniu płatności w Europie?](https://euhelp.viva.com/pl/articles/4865956-jakie-sa-prawa-przy-dokonywaniu-platnosci-w-europie.md)

## Português

### Introdução

- [O que é o Viva.com?](https://euhelp.viva.com/pt/articles/10221434-o-que-e-o-viva-com.md): Viva.com, o primeiro banco tecnológico da Europa
- [Principais razões para escolher o Viva.com para a sua Empresa](https://euhelp.viva.com/pt/articles/10244710-principais-razoes-para-escolher-o-viva-com-para-a-sua-empresa.md)
- [Viva.com vs. os nossos concorrentes. O que nos distingue nos serviços de pagamento.](https://euhelp.viva.com/pt/articles/10244721-viva-com-vs-os-nossos-concorrentes-o-que-nos-distingue-nos-servicos-de-pagamento.md)
- [Viva.com – O primeiro Tech Bank na Europa para Empresas – Perguntas Frequentes \(FAQs\)](https://euhelp.viva.com/pt/articles/10493900-viva-com-o-primeiro-tech-bank-na-europa-para-empresas-perguntas-frequentes-faqs.md)
- [Viva.com app - Registo de dispositivos](https://euhelp.viva.com/pt/articles/6615649-viva-com-app-registo-de-dispositivos.md)
- [Que tipo de ações posso realizar através do meu aplicativo Viva.com?](https://euhelp.viva.com/pt/articles/4866184-que-tipo-de-acoes-posso-realizar-atraves-do-meu-aplicativo-viva-com.md)

### Envio e receção de fundos

- [Como posso depositar fundos na minha conta Viva.com account?](https://euhelp.viva.com/pt/articles/4866034-como-posso-depositar-fundos-na-minha-conta-viva-com-account.md): Business - Transações - Conta
- [Transferi fundos para a minha conta Viva.com Account a partir de outro banco. Quando é que o montante estará disponível?](https://euhelp.viva.com/pt/articles/5802513-transferi-fundos-para-a-minha-conta-viva-com-account-a-partir-de-outro-banco-quando-e-que-o-montante-estara-disponivel.md)
- [Depositar dinheiro com cartão](https://euhelp.viva.com/pt/articles/9583626-depositar-dinheiro-com-cartao.md)
- [O que é o serviço SEPA Direct Debit?](https://euhelp.viva.com/pt/articles/5187098-o-que-e-o-servico-sepa-direct-debit.md)
- [Posso obter um comprovativo de pagamento da minha conta?](https://euhelp.viva.com/pt/articles/4866605-posso-obter-um-comprovativo-de-pagamento-da-minha-conta.md)

### Aceitação de pagamentos

- [Aceitar pagamentos](https://euhelp.viva.com/pt/articles/10243304-aceitar-pagamentos.md)
- [Como posso aceitar pagamentos dos meus clients?](https://euhelp.viva.com/pt/articles/5245986-como-posso-aceitar-pagamentos-dos-meus-clients.md)
- [Onde posso ver as minhas transações de venda?](https://euhelp.viva.com/pt/articles/8347774-onde-posso-ver-as-minhas-transacoes-de-venda.md)
- [Como posso encontrar as minhas transações de vendas falhadas?](https://euhelp.viva.com/pt/articles/5119502-como-posso-encontrar-as-minhas-transacoes-de-vendas-falhadas.md)
- [Período de liquidação e processamento de pagamentos](https://euhelp.viva.com/pt/articles/8330296-periodo-de-liquidacao-e-processamento-de-pagamentos.md): Liquidação e compensação em tempo real - Aumente sua liquidez imediatamente
- [O que é Cashback?](https://euhelp.viva.com/pt/articles/8330279-o-que-e-cashback.md)
- [Posso aceitar pagamentos com cartões Diners/ Discover através do meu terminal de pagamentos \(TPA\)?](https://euhelp.viva.com/pt/articles/6104189-posso-aceitar-pagamentos-com-cartoes-diners-discover-atraves-do-meu-terminal-de-pagamentos-tpa.md)
- [Estou a ter problemas de aceitação com a Amex, o que devo fazer?](https://euhelp.viva.com/pt/articles/4866235-estou-a-ter-problemas-de-aceitacao-com-a-amex-o-que-devo-fazer.md)
- [Posso aceitar transações assinadas pelo titular do cartão no recibo?](https://euhelp.viva.com/pt/articles/5121652-posso-aceitar-transacoes-assinadas-pelo-titular-do-cartao-no-recibo.md)
- [Estou a ter problemas de aceitação com a JCB, o que devo fazer?](https://euhelp.viva.com/pt/articles/5562745-estou-a-ter-problemas-de-aceitacao-com-a-jcb-o-que-devo-fazer.md)
- [Começar com as Notificações de Pagamento](https://euhelp.viva.com/pt/articles/5219585-comecar-com-as-notificacoes-de-pagamento.md)
- [Começar com o Quick Pay](https://euhelp.viva.com/pt/articles/5221014-comecar-com-o-quick-pay.md)
- [Introdução ao Terminal Virtual](https://euhelp.viva.com/pt/articles/5248858-introducao-ao-terminal-virtual.md)
- [Qual é o processo de uma disputa?](https://euhelp.viva.com/pt/articles/4866081-qual-e-o-processo-de-uma-disputa.md)
- [Como controlar o processo de uma disputa?](https://euhelp.viva.com/pt/articles/4866180-como-controlar-o-processo-de-uma-disputa.md)
- [O que devo fazer se receber uma notificação de disputa?](https://euhelp.viva.com/pt/articles/4866179-o-que-devo-fazer-se-receber-uma-notificac-a-o-de-disputa.md)
- [Como posso evitar disputas?](https://euhelp.viva.com/pt/articles/4866181-como-posso-evitar-disputas.md)
- [Transações Disputadas - Guia de Apresentação de Documentos para Comerciantes](https://euhelp.viva.com/pt/articles/4865958-transacoes-disputadas-guia-de-apresentacao-de-documentos-para-comerciantes.md)
- [Gestão de litígios Klarna](https://euhelp.viva.com/pt/articles/11002589-gestao-de-litigios-klarna.md)

### Cartões de débito

- [Libere a eficiência empresarial com os cartões empresariais da Viva.com](https://euhelp.viva.com/pt/articles/10243366-libere-a-eficiencia-empresarial-com-os-cartoes-empresariais-da-viva-com.md)
- [Ativação do cartão de débito](https://euhelp.viva.com/pt/articles/4866337-ativacao-do-cartao-de-debito.md)
- [Como posso ver o meu PIN?](https://euhelp.viva.com/pt/articles/4866346-como-posso-ver-o-meu-pin.md)
- [Bloqueio de cartões](https://euhelp.viva.com/pt/articles/8317026-bloqueio-de-cartoes.md)
- [Onde posso ver os dados do meu cartão?](https://euhelp.viva.com/pt/articles/8317040-onde-posso-ver-os-dados-do-meu-cartao.md)
- [Quero apagar um dos meus cartões digitais](https://euhelp.viva.com/pt/articles/5148139-quero-apagar-um-dos-meus-cartoes-digitais.md)
- [Como posso obter um certificado de titular do meu cartão?](https://euhelp.viva.com/pt/articles/8984776-como-posso-obter-um-certificado-de-titular-do-meu-cartao.md)
- [Códigos de erro mais comuns na ativação do cartão](https://euhelp.viva.com/pt/articles/5119028-codigos-de-erro-mais-comuns-na-ativacao-do-cartao.md)
- [O que devo fazer se o meu cartão for roubado ou perdido?](https://euhelp.viva.com/pt/articles/4866349-o-que-devo-fazer-se-o-meu-cartao-for-roubado-ou-perdido.md)
- [Como posso consultar os movimentos efectuados com o cartão de débito de um trabalhador?](https://euhelp.viva.com/pt/articles/4866593-como-posso-consultar-os-movimentos-efectuados-com-o-cartao-de-debito-de-um-trabalhador.md): Transações - Cartão - Colaborador
- [Como posso obter um cartão digital?](https://euhelp.viva.com/pt/articles/5151780-como-posso-obter-um-cartao-digital.md)
- [Onde posso utilizar o cartão digital?](https://euhelp.viva.com/pt/articles/5147873-onde-posso-utilizar-o-cartao-digital.md)
- [Em que consiste um cartão digital de colaborador Viva.com?](https://euhelp.viva.com/pt/articles/9208334-em-que-consiste-um-cartao-digital-de-colaborador-viva-com.md)
- [Não recebi a password única \(OTP\)](https://euhelp.viva.com/pt/articles/4866651-nao-recebi-a-password-unica-otp.md)
- [Por que é que não consigo realizar transações com o meu cartão?](https://euhelp.viva.com/pt/articles/8885736-por-que-e-que-nao-consigo-realizar-transacoes-com-o-meu-cartao.md)
- [Como posso levantar dinheiro com o meu cartão de débito Viva.com?](https://euhelp.viva.com/pt/articles/8455469-como-posso-levantar-dinheiro-com-o-meu-cartao-de-debito-viva-com.md)
- [Como posso consultar as transações efetuadas com o meu cartão?](https://euhelp.viva.com/pt/articles/12991067-como-posso-consultar-as-transacoes-efetuadas-com-o-meu-cartao.md)
- [O que é o Google Pay?](https://euhelp.viva.com/pt/articles/4866410-o-que-e-o-google-pay.md)
- [Como adiciono o meu cartão Viva.com ao Google Pay?](https://euhelp.viva.com/pt/articles/4866405-como-adiciono-o-meu-cartao-viva-com-ao-google-pay.md)
- [O que é o Apple Pay?](https://euhelp.viva.com/pt/articles/4866335-o-que-e-o-apple-pay.md)
- [Adicione o seu cartão de débito da Viva.com ao Apple Pay](https://euhelp.viva.com/pt/articles/4683433-adicione-o-seu-cartao-de-debito-da-viva-com-ao-apple-pay.md)
- [O que é uma contestação?](https://euhelp.viva.com/pt/articles/4900503-o-que-e-uma-contestacao.md)
- [Realizei uma compra com o meu cartão Viva.com mas não recebi o produto/serviço. O que devo fazer?](https://euhelp.viva.com/pt/articles/5241443-realizei-uma-compra-com-o-meu-cartao-viva-com-mas-nao-recebi-o-produto-servico-o-que-devo-fazer.md)
- [Foi-me cobrada uma subscrição que cancelei. O que devo fazer?](https://euhelp.viva.com/pt/articles/5241622-foi-me-cobrada-uma-subscricao-que-cancelei-o-que-devo-fazer.md)
- [Não reconheço um débito no meu cartão. O que devo fazer?](https://euhelp.viva.com/pt/articles/4866298-nao-reconheco-um-debito-no-meu-cartao-o-que-devo-fazer.md): Transações - Contestações - Conta
- [Durante um levantamento de dinheiro, o montante não foi distribuído. O que devo fazer?](https://euhelp.viva.com/pt/articles/4866297-durante-um-levantamento-de-dinheiro-o-montante-nao-foi-distribuido-o-que-devo-fazer.md)
- [Gostaria de obter o reembolso de uma compra que efetuei. O que devo fazer?](https://euhelp.viva.com/pt/articles/4866631-gostaria-de-obter-o-reembolso-de-uma-compra-que-efetuei-o-que-devo-fazer.md)
- [Não recebi o reembolso que esperava do comerciante. O que devo fazer?](https://euhelp.viva.com/pt/articles/5241580-nao-recebi-o-reembolso-que-esperava-do-comerciante-o-que-devo-fazer.md)
- [Como posso solicitar uma contestação de transação?](https://euhelp.viva.com/pt/articles/5241541-como-posso-solicitar-uma-contestacao-de-transacao.md)

### Aplicação Terminal viva.com

- [Aplicativo Viva.com Terminal – A solução de pagamento inovadora para todos os tipos de negócios](https://euhelp.viva.com/pt/articles/10204749-aplicativo-viva-com-terminal-a-solucao-de-pagamento-inovadora-para-todos-os-tipos-de-negocios.md)

### Dispositivos

- [Viva.com Terminal POS – Det ideelle valg til moderne og sikre transaktioner](https://euhelp.viva.com/pt/articles/10243018-viva-com-terminal-pos-det-ideelle-valg-til-moderne-og-sikre-transaktioner.md)
- [Como posso encomendar um TPA \(Terminal de Pagamento\)?](https://euhelp.viva.com/pt/articles/8355483-como-posso-encomendar-um-tpa-terminal-de-pagamento.md)
- [Como é que faço uma encomenda de um TPA como cliente existente?](https://euhelp.viva.com/pt/articles/9395436-como-e-que-faco-uma-encomenda-de-um-tpa-como-cliente-existente.md)
- [Efetuar uma encomenda de um TPA como convidado](https://euhelp.viva.com/pt/articles/9395435-efetuar-uma-encomenda-de-um-tpa-como-convidado.md)
- [Quando vou receber o TPA que encomendei?](https://euhelp.viva.com/pt/articles/4866200-quando-vou-receber-o-tpa-que-encomendei.md)
- [Funcionalidades dos Terminais](https://euhelp.viva.com/pt/articles/10214123-funcionalidades-dos-terminais.md)
- [Pedidos de pré-entrega](https://euhelp.viva.com/pt/articles/10244698-pedidos-de-pre-entrega.md)
- [Como verificar se adquiriu ou alugou o seu terminal](https://euhelp.viva.com/pt/articles/11384685-como-verificar-se-adquiriu-ou-alugou-o-seu-terminal.md)
- [Ativação dos terminais de pagamento Ciontek, Sunmi e PAX A8900](https://euhelp.viva.com/pt/articles/6951236-ativacao-dos-terminais-de-pagamento-ciontek-sunmi-e-pax-a8900.md): Como ativar o seu terminal POS Ciontek, Sunmi ou PAX A8900
- [Ativação do terminal de pagamento PAX](https://euhelp.viva.com/pt/articles/10260425-ativacao-do-terminal-de-pagamento-pax.md)
- [Ativação e emparelhamento do Mini Card Reader \(blue lite\)](https://euhelp.viva.com/pt/articles/5319517-ativacao-e-emparelhamento-do-mini-card-reader-blue-lite.md)
- [Ativação e emparelhamento do Pocket Card Terminal](https://euhelp.viva.com/pt/articles/5319577-ativacao-e-emparelhamento-do-pocket-card-terminal.md)
- [Como ativo o D200/S800/S900 card terminal?](https://euhelp.viva.com/pt/articles/4866198-como-ativo-o-d200-s800-s900-card-terminal.md)
- [Como ativar o meu Android Ethernet card terminal?](https://euhelp.viva.com/pt/articles/4664672-como-ativar-o-meu-android-ethernet-card-terminal.md)
- [Cabo USB para Mini Card Reader \(blue lite\) e Pocket Card Terminal](https://euhelp.viva.com/pt/articles/4865941-cabo-usb-para-mini-card-reader-blue-lite-e-pocket-card-terminal.md)
- [Como definir um novo batch no meu terminal Android?](https://euhelp.viva.com/pt/articles/5207303-como-definir-um-novo-batch-no-meu-terminal-android.md)
- [O meu TPA pode ser ligado sem fios à impressora?](https://euhelp.viva.com/pt/articles/5123518-o-meu-tpa-pode-ser-ligado-sem-fios-a-impressora.md)
- [Posso cancelar uma transação através do meu terminal?](https://euhelp.viva.com/pt/articles/4866524-posso-cancelar-uma-transacao-atraves-do-meu-terminal.md)
- [Leitor de Cartões – Tempo limite de inatividade \(Sleep Timeout\)](https://euhelp.viva.com/pt/articles/10183679-leitor-de-cartoes-tempo-limite-de-inatividade-sleep-timeout.md)
- [Suporte para valores decimais](https://euhelp.viva.com/pt/articles/10204863-suporte-para-valores-decimais.md)
- [Funcionalidade MultiPath](https://euhelp.viva.com/pt/articles/10225090-funcionalidade-multipath.md)
- [Ligar-se ao Wi-Fi](https://euhelp.viva.com/pt/articles/10221836-ligar-se-ao-wi-fi.md)
- [Definições de bloqueio](https://euhelp.viva.com/pt/articles/10222033-definicoes-de-bloqueio.md)
- [Arranque automático da aplicação Viva.com Terminal](https://euhelp.viva.com/pt/articles/10225175-arranque-automatico-da-aplicacao-viva-com-terminal.md)
- [Configurações de suspensão](https://euhelp.viva.com/pt/articles/10225376-configuracoes-de-suspensao.md)
- [Pocket Card Terminal – Guia de Utilização](https://euhelp.viva.com/pt/articles/4676612-pocket-card-terminal-guia-de-utilizacao.md)
- [Alterar idioma do POS](https://euhelp.viva.com/pt/articles/11477791-alterar-idioma-do-pos.md)
- [Que dimensões deve ter o meu papel térmico do TPA?](https://euhelp.viva.com/pt/articles/5121601-que-dimensoes-deve-ter-o-meu-papel-termico-do-tpa.md)
- [Por quanto tempo posso alugar o meu TPA?](https://euhelp.viva.com/pt/articles/5116404-por-quanto-tempo-posso-alugar-o-meu-tpa.md)
- [Fui assaltado/perdi o meu TPA. O que é suposto eu fazer?](https://euhelp.viva.com/pt/articles/5111137-fui-assaltado-perdi-o-meu-tpa-o-que-e-suposto-eu-fazer.md)
- [Exemplos de recibos de caixa](https://euhelp.viva.com/pt/articles/10153460-exemplos-de-recibos-de-caixa.md)
- [Cessação do POS com pagamento mensal](https://euhelp.viva.com/pt/articles/5214234-cessacao-do-pos-com-pagamento-mensal.md)
- [Cancelamento de encomenda](https://euhelp.viva.com/pt/articles/10775063-cancelamento-de-encomenda.md)
- [Substituição do terminal devido ao mau funcionamento](https://euhelp.viva.com/pt/articles/10775113-substituicao-do-terminal-devido-ao-mau-funcionamento.md)
- [Reversão de transação de venda](https://euhelp.viva.com/pt/articles/11364406-reversao-de-transacao-de-venda.md)
- [Transferência de Terminal POS](https://euhelp.viva.com/pt/articles/11205208-transferencia-de-terminal-pos.md)
- [Leitores de Cartões – o que é \(e não é\) suportado pela Viva.com Terminal App](https://euhelp.viva.com/pt/articles/11782632-leitores-de-cartoes-o-que-e-e-nao-e-suportado-pela-viva-com-terminal-app.md)

### Smart Checkout

- [Guia de integração do Smart Checkout](https://euhelp.viva.com/pt/articles/10305230-guia-de-integracao-do-smart-checkout.md)
- [O que é o comércio eletrónico?](https://euhelp.viva.com/pt/articles/4866019-o-que-e-o-comercio-eletronico.md)
- [Aceite pagamentos na sua loja online com a Viva.com](https://euhelp.viva.com/pt/articles/4933593-aceite-pagamentos-na-sua-loja-online-com-a-viva-com.md)
- [Quais são as vantagens da sua plataforma de pagamento online?](https://euhelp.viva.com/pt/articles/4933802-quais-sao-as-vantagens-da-sua-plataforma-de-pagamento-online.md)
- [Não tenho uma loja online, posso aceitar pagamentos com cartão?](https://euhelp.viva.com/pt/articles/4866583-nao-tenho-uma-loja-online-posso-aceitar-pagamentos-com-cartao.md)
- [Posso usar o logotipo da Viva.com no meu site?](https://euhelp.viva.com/pt/articles/4866218-posso-usar-o-logotipo-da-viva-com-no-meu-site.md)
- [Perguntas frequentes sobre o Smart Checkout](https://euhelp.viva.com/pt/articles/11496444-perguntas-frequentes-sobre-o-smart-checkout.md)
- [Começar com uma conta demo](https://euhelp.viva.com/pt/articles/4914750-comecar-com-uma-conta-demo.md)
- [Como registar uma conta de produção/live](https://euhelp.viva.com/pt/articles/4914755-como-registar-uma-conta-de-producao-live.md)
- [Onde posso encontrar o código fonte?](https://euhelp.viva.com/pt/articles/5119253-onde-posso-encontrar-o-codigo-fonte.md)
- [Onde encontrar as credenciais para Smart Checkout](https://euhelp.viva.com/pt/articles/10154697-onde-encontrar-as-credenciais-para-smart-checkout.md)
- [Fonte para pagamentos online](https://euhelp.viva.com/pt/articles/10154969-fonte-para-pagamentos-online.md)
- [Fonte para ISV](https://euhelp.viva.com/pt/articles/10155806-fonte-para-isv.md)
- [Encontre o seu Merchant ID e API Key](https://euhelp.viva.com/pt/articles/10154048-encontre-o-seu-merchant-id-e-api-key.md)

### Plugins

- [Como começar com os plugins Viva.com](https://euhelp.viva.com/pt/articles/10365093-como-comecar-com-os-plugins-viva-com.md)
- [Que plugins de comércio eletrónico são suportados?](https://euhelp.viva.com/pt/articles/4866425-que-plugins-de-comercio-eletronico-sao-suportados.md)
- [Integre a Viva.com Smart Checkout com o plugin Shopify](https://euhelp.viva.com/pt/articles/4808161-integre-a-viva-com-smart-checkout-com-o-plugin-shopify.md)
- [Integração da Viva.com Smart Checkout com o WooCommerce](https://euhelp.viva.com/pt/articles/4713377-integracao-da-viva-com-smart-checkout-com-o-woocommerce.md)
- [Integre a Viva.com Smart Checkout com o plugin PrestaShop](https://euhelp.viva.com/pt/articles/4910943-integre-a-viva-com-smart-checkout-com-o-plugin-prestashop.md)
- [Integre a Viva.com Smart Checkout com o plugin Magento](https://euhelp.viva.com/pt/articles/4911024-integre-a-viva-com-smart-checkout-com-o-plugin-magento.md)
- [Onde posso encontrar os registos para o plugin Viva.com smart Checkout para WooCommerce"?](https://euhelp.viva.com/pt/articles/5126216-onde-posso-encontrar-os-registos-para-o-plugin-viva-com-smart-checkout-para-woocommerce.md)
- [Plugin Smart Checkout do Shopware 6](https://euhelp.viva.com/pt/articles/11582428-plugin-smart-checkout-do-shopware-6.md)

### Integrations

- [Integrações](https://euhelp.viva.com/pt/articles/10248476-integracoes.md)
- [Integrar com o Checkout Smart da Viva.com](https://euhelp.viva.com/pt/articles/4910884-integrar-com-o-checkout-smart-da-viva-com.md)
- [O que é a verificação de cartões?](https://euhelp.viva.com/pt/articles/8438657-o-que-e-a-verificacao-de-cartoes.md)

### ISV / Marketplace

- [Soluções para Marketplace](https://euhelp.viva.com/pt/articles/4713558-solucoes-para-marketplace.md)

### Viva Advance Financing GR

- [O que é o Viva.com Advance Financing?](https://euhelp.viva.com/pt/articles/6266419-o-que-e-o-viva-com-advance-financing.md)

### Segurança

- [Como o protegemos](https://euhelp.viva.com/pt/articles/10477040-como-o-protegemos.md)
- [Recebi um email suspeito a pedir os meus acessos à conta da Viva.com. O que devo fazer?](https://euhelp.viva.com/pt/articles/5157517-recebi-um-email-suspeito-a-pedir-os-meus-acessos-a-conta-da-viva-com-o-que-devo-fazer.md)
- [O meu dinheiro está seguro?](https://euhelp.viva.com/pt/articles/4866242-o-meu-dinheiro-esta-seguro.md)
- [O que devo fazer para garantir um acesso ao banco online \(online banking\) de forma segura e protegida?](https://euhelp.viva.com/pt/articles/4866212-o-que-devo-fazer-para-garantir-um-acesso-ao-banco-online-online-banking-de-forma-segura-e-protegida.md)
- [O que devo fazer para garantir um acesso ao banco pelo telemóvel \(mobile banking\), de forma segura?](https://euhelp.viva.com/pt/articles/4866211-o-que-devo-fazer-para-garantir-um-acesso-ao-banco-pelo-telemo-vel-mobile-banking-de-forma-segura.md)
- [As minhas informações privadas estão seguras?](https://euhelp.viva.com/pt/articles/4866241-as-minhas-informac-o-es-privadas-esta-o-seguras.md)
- [Gostaria que os meus detalhes pessoais/ a minha conta fossem apagados](https://euhelp.viva.com/pt/articles/5106424-gostaria-que-os-meus-detalhes-pessoais-a-minha-conta-fossem-apagados.md)
- [A Viva partilha as minhas informações com terceiros?](https://euhelp.viva.com/pt/articles/5106461-a-viva-partilha-as-minhas-informacoes-com-terceiros.md)
- [Quais são os meus dados pessoais que são obtidos?](https://euhelp.viva.com/pt/articles/5106480-quais-sao-os-meus-dados-pessoais-que-sao-obtidos.md)
- [Qual é a política de cookies aplicada pela empresa?](https://euhelp.viva.com/pt/articles/5106490-qual-e-a-politica-de-cookies-aplicada-pela-empresa.md)
- [O que é 3D Secure e como funciona?](https://euhelp.viva.com/pt/articles/4866285-o-que-e-3d-secure-e-como-funciona.md)
- [O que é o PSD2?](https://euhelp.viva.com/pt/articles/4866178-o-que-e-o-psd2.md)
- [O que é o SCA?](https://euhelp.viva.com/pt/articles/4866282-o-que-e-o-sca.md)
- [Quais são os meus direitos quando faço pagamentos na Europa?](https://euhelp.viva.com/pt/articles/4865956-quais-sao-os-meus-direitos-quando-faco-pagamentos-na-europa.md)

## Română

### Noțiuni introductive

- [Ce este Viva.com?](https://euhelp.viva.com/ro/articles/10221434-ce-este-viva-com.md): Viva.com, prima bancă tehnologică din Europa
- [Principalele motive pentru a alege Viva.com pentru afacerea dvs.](https://euhelp.viva.com/ro/articles/10244710-principalele-motive-pentru-a-alege-viva-com-pentru-afacerea-dvs.md)
- [Viva.com vs. concurenții noștri. Ce ne diferențiază în domeniul serviciilor de plată.](https://euhelp.viva.com/ro/articles/10244721-viva-com-vs-concurenții-noștri-ce-ne-diferențiaza-in-domeniul-serviciilor-de-plata.md)
- [Viva.com - primul Tech Bank din Europa pentru afaceri - Întrebări frecvente](https://euhelp.viva.com/ro/articles/10493900-viva-com-primul-tech-bank-din-europa-pentru-afaceri-intrebari-frecvente.md)
- [Aplicația pentru mobil Viva.com – Înregistrarea dispozitivului](https://euhelp.viva.com/ro/articles/6615649-aplicația-pentru-mobil-viva-com-inregistrarea-dispozitivului.md)
- [Ce tipuri de acțiuni pot efectua prin aplicația mea Viva.com?](https://euhelp.viva.com/ro/articles/4866184-ce-tipuri-de-acțiuni-pot-efectua-prin-aplicația-mea-viva-com.md)

### Trimiterea și primirea de fonduri

- [Depuneți bani cu cardul](https://euhelp.viva.com/ro/articles/9583626-depuneți-bani-cu-cardul.md)
- [Pot obține o chitanță de plată din contul meu?](https://euhelp.viva.com/ro/articles/4866605-pot-obține-o-chitanța-de-plata-din-contul-meu.md)

### Acceptarea plăților

- [Acceptarea plăților](https://euhelp.viva.com/ro/articles/10243304-acceptarea-plaților.md)
- [Cum pot accepta plăți de la clienții mei?](https://euhelp.viva.com/ro/articles/5245986-cum-pot-accepta-plați-de-la-clienții-mei.md)
- [Unde pot vedea tranzacțiile mele de vânzare?](https://euhelp.viva.com/ro/articles/8347774-unde-pot-vedea-tranzacțiile-mele-de-vanzare.md)
- [Cum găsesc tranzacțiile de vânzare nereușite?](https://euhelp.viva.com/ro/articles/5119502-cum-gasesc-tranzacțiile-de-vanzare-nereușite.md)
- [Lichidarea plăților & Viteza de decontare](https://euhelp.viva.com/ro/articles/8330296-lichidarea-plaților-viteza-de-decontare.md): Decontare și compensare în timp real - Creșteți-vă imediat lichiditatea
- [Ce este Cashback?](https://euhelp.viva.com/ro/articles/8330279-ce-este-cashback.md)
- [Pot accepta plăți cu cardurile Diners/ Discover prin terminalul meu pentru carduri?](https://euhelp.viva.com/ro/articles/6104189-pot-accepta-plați-cu-cardurile-diners-discover-prin-terminalul-meu-pentru-carduri.md)
- [Am probleme cu acceptarea Amex, ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/4866235-am-probleme-cu-acceptarea-amex-ce-ar-trebui-sa-fac.md)
- [Pot accepta tranzacții semnate de titularul cardului pe chitanță?](https://euhelp.viva.com/ro/articles/5121652-pot-accepta-tranzacții-semnate-de-titularul-cardului-pe-chitanța.md)
- [Întâmpin probleme la acceptarea JCB, ce pot să fac?](https://euhelp.viva.com/ro/articles/5562745-intampin-probleme-la-acceptarea-jcb-ce-pot-sa-fac.md)
- [Începe cu Payment Notifications](https://euhelp.viva.com/ro/articles/5219585-incepe-cu-payment-notifications.md)
- [Începe cu Quick Pay](https://euhelp.viva.com/ro/articles/5221014-incepe-cu-quick-pay.md)
- [Despre Virtual Terminal](https://euhelp.viva.com/ro/articles/5248858-despre-virtual-terminal.md)
- [Care este procesul litigiilor?](https://euhelp.viva.com/ro/articles/4866081-care-este-procesul-litigiilor.md)
- [Cum monitorizez procesul unei dispute?](https://euhelp.viva.com/ro/articles/4866180-cum-monitorizez-procesul-unei-dispute.md)
- [Ce ar trebui să fac dacă primesc o notificare de diferend?](https://euhelp.viva.com/ro/articles/4866179-ce-ar-trebui-sa-fac-daca-primesc-o-notificare-de-diferend.md)
- [Cum pot preveni litigiile?](https://euhelp.viva.com/ro/articles/4866181-cum-pot-preveni-litigiile.md)
- [Tranzacțiile disputate – Ghid de depunere a documentelor pentru comercianți](https://euhelp.viva.com/ro/articles/4865958-tranzacțiile-disputate-ghid-de-depunere-a-documentelor-pentru-comercianți.md)
- [Gestionarea disputelor Klarna](https://euhelp.viva.com/ro/articles/11002589-gestionarea-disputelor-klarna.md)

### Carduri de debit

- [Deblochează eficiența afacerii cu cardurile de business Viva.com](https://euhelp.viva.com/ro/articles/10243366-deblocheaza-eficiența-afacerii-cu-cardurile-de-business-viva-com.md)
- [Activarea cardului de debit](https://euhelp.viva.com/ro/articles/4866337-activarea-cardului-de-debit.md)
- [Cum pot vizualiza codul PIN al cardului meu de debit?](https://euhelp.viva.com/ro/articles/4866346-cum-pot-vizualiza-codul-pin-al-cardului-meu-de-debit.md)
- [Blocare ca](https://euhelp.viva.com/ro/articles/8317026-blocare-ca.md)
- [Unde pot vizualiza datele cardului meu?](https://euhelp.viva.com/ro/articles/8317040-unde-pot-vizualiza-datele-cardului-meu.md)
- [Vreau să șterg una dintre cardurile mele digitale](https://euhelp.viva.com/ro/articles/5148139-vreau-sa-șterg-una-dintre-cardurile-mele-digitale.md)
- [Cum pot obține un certificat de titular de card pentru cardul meu?](https://euhelp.viva.com/ro/articles/8984776-cum-pot-obține-un-certificat-de-titular-de-card-pentru-cardul-meu.md)
- [Ghid privind codurile de eroare comune pentru activarea cardului](https://euhelp.viva.com/ro/articles/5119028-ghid-privind-codurile-de-eroare-comune-pentru-activarea-cardului.md)
- [Ce trebuie să fac dacă mi se fură sau pierd cardul?](https://euhelp.viva.com/ro/articles/4866349-ce-trebuie-sa-fac-daca-mi-se-fura-sau-pierd-cardul.md)
- [Cum pot verifica tranzacțiile efectuate cu cardul de debit al unui angajat?](https://euhelp.viva.com/ro/articles/4866593-cum-pot-verifica-tranzacțiile-efectuate-cu-cardul-de-debit-al-unui-angajat.md): Tranzacții - Card - Angajat
- [Cum pot obține un card digital?](https://euhelp.viva.com/ro/articles/5151780-cum-pot-obține-un-card-digital.md)
- [Unde îmi pot utiliza cardul digital?](https://euhelp.viva.com/ro/articles/5147873-unde-imi-pot-utiliza-cardul-digital.md)
- [Ce este un card digital Viva.com pentru angajați?](https://euhelp.viva.com/ro/articles/9208334-ce-este-un-card-digital-viva-com-pentru-angajați.md)
- [Nu am primit parola unică \(OTP\)](https://euhelp.viva.com/ro/articles/4866651-nu-am-primit-parola-unica-otp.md)
- [De ce nu pot efectua tranzacții cu cardul meu?](https://euhelp.viva.com/ro/articles/8885736-de-ce-nu-pot-efectua-tranzacții-cu-cardul-meu.md)
- [Cum pot retrage numerar cu cardul meu de debit Viva.com?](https://euhelp.viva.com/ro/articles/8455469-cum-pot-retrage-numerar-cu-cardul-meu-de-debit-viva-com.md)
- [Cum pot vizualiza tranzacțiile efectuate cu cardul meu?](https://euhelp.viva.com/ro/articles/12991067-cum-pot-vizualiza-tranzacțiile-efectuate-cu-cardul-meu.md)
- [Ce este Google Pay?](https://euhelp.viva.com/ro/articles/4866410-ce-este-google-pay.md)
- [Cum pot adăuga cardul meu Viva.com la Google Pay?](https://euhelp.viva.com/ro/articles/4866405-cum-pot-adauga-cardul-meu-viva-com-la-google-pay.md)
- [Ce este Apple Pay?](https://euhelp.viva.com/ro/articles/4866335-ce-este-apple-pay.md)
- [Adăugați Cardul de Debit Viva.com în Apple Pay](https://euhelp.viva.com/ro/articles/4683433-adaugați-cardul-de-debit-viva-com-in-apple-pay.md)
- [Ce este o dispută?](https://euhelp.viva.com/ro/articles/4900503-ce-este-o-disputa.md)
- [Am realizat o achiziție cu cardul meu Viva.com, dar nu am primit produsul/serviciul. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/5241443-am-realizat-o-achiziție-cu-cardul-meu-viva-com-dar-nu-am-primit-produsul-serviciul-ce-ar-trebui-sa-fac.md)
- [Am fost taxat pentru un abonament pe care l-am anulat. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/5241622-am-fost-taxat-pentru-un-abonament-pe-care-l-am-anulat-ce-ar-trebui-sa-fac.md)
- [Nu recunosc o plată efectuată cu cardul meu. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/4866298-nu-recunosc-o-plata-efectuata-cu-cardul-meu-ce-ar-trebui-sa-fac.md): Tranzacții - Dispute - Cont
- [În timpul unei retrageri de numerar, suma nu a fost eliberată. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/4866297-in-timpul-unei-retrageri-de-numerar-suma-nu-a-fost-eliberata-ce-ar-trebui-sa-fac.md): Tranzacții - Contestații - Card
- [Aș dori o rambursare pentru o achiziție pe care am făcut-o. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/4866631-aș-dori-o-rambursare-pentru-o-achiziție-pe-care-am-facut-o-ce-ar-trebui-sa-fac.md)
- [Nu am primit rambursarea pe care o așteptam de la comerciant. Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/5241580-nu-am-primit-rambursarea-pe-care-o-așteptam-de-la-comerciant-ce-ar-trebui-sa-fac.md)
- [Cum solicit o dispută privind o tranzacție?](https://euhelp.viva.com/ro/articles/5241541-cum-solicit-o-disputa-privind-o-tranzacție.md)

### Viva.com terminal app

- [Aplicația Viva.com Terminal – Soluția inovatoare de plată pentru fiecare afacere](https://euhelp.viva.com/ro/articles/10204749-aplicația-viva-com-terminal-soluția-inovatoare-de-plata-pentru-fiecare-afacere.md)

### Dispozitive

- [Viva.com Terminal POS – Alegerea ideală pentru tranzacții moderne și sigure](https://euhelp.viva.com/ro/articles/10243018-viva-com-terminal-pos-alegerea-ideala-pentru-tranzacții-moderne-și-sigure.md)
- [Cum pot comanda un terminal POS ?](https://euhelp.viva.com/ro/articles/8355483-cum-pot-comanda-un-terminal-pos.md)
- [Cum pot plasa o comandă de terminal POS în calitate de client existent?](https://euhelp.viva.com/ro/articles/9395436-cum-pot-plasa-o-comanda-de-terminal-pos-in-calitate-de-client-existent.md)
- [Plasați o comandă de terminal POS ca invitat](https://euhelp.viva.com/ro/articles/9395435-plasați-o-comanda-de-terminal-pos-ca-invitat.md)
- [Când voi primi terminalul pe care l-am comandat?](https://euhelp.viva.com/ro/articles/4866200-cand-voi-primi-terminalul-pe-care-l-am-comandat.md)
- [Funcționalități terminal](https://euhelp.viva.com/ro/articles/10214123-funcționalitați-terminal.md)
- [Cerințede prelivrare](https://euhelp.viva.com/ro/articles/10244698-cerințede-prelivrare.md)
- [Cum să verificați dacă ați cumpărat sau închiriat terminalul dvs](https://euhelp.viva.com/ro/articles/11384685-cum-sa-verificați-daca-ați-cumparat-sau-inchiriat-terminalul-dvs.md)
- [Activarea terminalelor de plată Ciontek, Sunmi și PAX A8900](https://euhelp.viva.com/ro/articles/6951236-activarea-terminalelor-de-plata-ciontek-sunmi-și-pax-a8900.md): Cum să activați terminalul POS Ciontek, Sunmi sau PAX A8900
- [Activarea terminalului de plată PAX](https://euhelp.viva.com/ro/articles/10260425-activarea-terminalului-de-plata-pax.md)
- [Activare și conectare Mini Card Reader \(blue lite\)](https://euhelp.viva.com/ro/articles/5319517-activare-și-conectare-mini-card-reader-blue-lite.md)
- [Activare și conectare Pocket Card Terminal](https://euhelp.viva.com/ro/articles/5319577-activare-și-conectare-pocket-card-terminal.md)
- [Cum pot activa terminalul meu de carduri D200/S800/S900?](https://euhelp.viva.com/ro/articles/4866198-cum-pot-activa-terminalul-meu-de-carduri-d200-s800-s900.md)
- [Cum activez conexiunea la internet pentru terminalul de carduri Android?](https://euhelp.viva.com/ro/articles/4664672-cum-activez-conexiunea-la-internet-pentru-terminalul-de-carduri-android.md)
- [Cablu gazdă USB pentru Mini Card Reader \(blue lite\) și Pocket Card Terminal](https://euhelp.viva.com/ro/articles/4865941-cablu-gazda-usb-pentru-mini-card-reader-blue-lite-și-pocket-card-terminal.md)
- [Cum să setezi un nou batch pe terminalul meu Android?](https://euhelp.viva.com/ro/articles/5207303-cum-sa-setezi-un-nou-batch-pe-terminalul-meu-android.md)
- [Terminalul meu ar putea fi conectat fără fir la imprimantă?](https://euhelp.viva.com/ro/articles/5123518-terminalul-meu-ar-putea-fi-conectat-fara-fir-la-imprimanta.md)
- [Pot anula o tranzacție prin terminalul meu?](https://euhelp.viva.com/ro/articles/4866524-pot-anula-o-tranzacție-prin-terminalul-meu.md)
- [Cititor de carduri – Timp de inactivitate \(Sleep Timeout\)](https://euhelp.viva.com/ro/articles/10183679-cititor-de-carduri-timp-de-inactivitate-sleep-timeout.md)
- [Suport pentru sume zecimale](https://euhelp.viva.com/ro/articles/10204863-suport-pentru-sume-zecimale.md)
- [Funcționalitatea MultiPath](https://euhelp.viva.com/ro/articles/10225090-funcționalitatea-multipath.md)
- [Conectare la Wi-Fi](https://euhelp.viva.com/ro/articles/10221836-conectare-la-wi-fi.md)
- [Setări de blocare](https://euhelp.viva.com/ro/articles/10222033-setari-de-blocare.md)
- [Pornirea automată a aplicației Viva.com Terminal](https://euhelp.viva.com/ro/articles/10225175-pornirea-automata-a-aplicației-viva-com-terminal.md)
- [Setări de repaus](https://euhelp.viva.com/ro/articles/10225376-setari-de-repaus.md)
- [Pocket Card Terminal – Ghid de Utilizare](https://euhelp.viva.com/ro/articles/4676612-pocket-card-terminal-ghid-de-utilizare.md)
- [Schimbă limba POS](https://euhelp.viva.com/ro/articles/11477791-schimba-limba-pos.md)
- [Ce dimensiuni ar trebui să aibă hârtia termică a terminalului cardului meu?](https://euhelp.viva.com/ro/articles/5121601-ce-dimensiuni-ar-trebui-sa-aiba-hartia-termica-a-terminalului-cardului-meu.md)
- [Pentru cât timp pot închiria terminalul POS?](https://euhelp.viva.com/ro/articles/5116404-pentru-cat-timp-pot-inchiria-terminalul-pos.md)
- [Am fost jefuit/am pierdut terminalul pentru carduri. Ce trebuie să fac?](https://euhelp.viva.com/ro/articles/5111137-am-fost-jefuit-am-pierdut-terminalul-pentru-carduri-ce-trebuie-sa-fac.md)
- [Exemple de bonuri fiscale](https://euhelp.viva.com/ro/articles/10153460-exemple-de-bonuri-fiscale.md)
- [Încetarea POS-ului cu plată lunară](https://euhelp.viva.com/ro/articles/5214234-incetarea-pos-ului-cu-plata-lunara.md)
- [Anularea comenzii](https://euhelp.viva.com/ro/articles/10775063-anularea-comenzii.md)
- [Înlocuirea terminalului din cauza unei defecțiuni](https://euhelp.viva.com/ro/articles/10775113-inlocuirea-terminalului-din-cauza-unei-defecțiuni.md)
- [Reversare a unei tranzacții de vânzare](https://euhelp.viva.com/ro/articles/11364406-reversare-a-unei-tranzacții-de-vanzare.md)
- [POS Terminal Transfer](https://euhelp.viva.com/ro/articles/11205208-pos-terminal-transfer.md)
- [Dispozitive de citire a cardurilor – ce este \(și ce nu este\) compatibil cu aplicația Viva.com Terminal App](https://euhelp.viva.com/ro/articles/11782632-dispozitive-de-citire-a-cardurilor-ce-este-și-ce-nu-este-compatibil-cu-aplicația-viva-com-terminal-app.md)

### Smart Checkout

- [Ghid de integrare Smart Checkout](https://euhelp.viva.com/ro/articles/10305230-ghid-de-integrare-smart-checkout.md)
- [Ce este e-commerce?](https://euhelp.viva.com/ro/articles/4866019-ce-este-e-commerce.md)
- [Acceptă plăți în magazinul tău online cu Viva.com](https://euhelp.viva.com/ro/articles/4933593-accepta-plați-in-magazinul-tau-online-cu-viva-com.md)
- [Care sunt avantajele platformei dvs. de plată online?](https://euhelp.viva.com/ro/articles/4933802-care-sunt-avantajele-platformei-dvs-de-plata-online.md)
- [Nu dețin un magazin online, pot accepta plăți cu cardul?](https://euhelp.viva.com/ro/articles/4866583-nu-dețin-un-magazin-online-pot-accepta-plați-cu-cardul.md)
- [Pot folosi sigla Viva.com pe site-ul meu web?](https://euhelp.viva.com/ro/articles/4866218-pot-folosi-sigla-viva-com-pe-site-ul-meu-web.md)
- [Întrebări frecvente despre Smart Checkout](https://euhelp.viva.com/ro/articles/11496444-intrebari-frecvente-despre-smart-checkout.md)
- [Noțiuni introductive pentru un cont sandbox / demo](https://euhelp.viva.com/ro/articles/4914750-noțiuni-introductive-pentru-un-cont-sandbox-demo.md)
- [Cum se înregistrează un cont de producție \(live\)](https://euhelp.viva.com/ro/articles/4914755-cum-se-inregistreaza-un-cont-de-producție-live.md)
- [Unde pot găsi codul sursă?](https://euhelp.viva.com/ro/articles/5119253-unde-pot-gasi-codul-sursa.md)
- [Unde găsești acreditările pentru Smart Checkout](https://euhelp.viva.com/ro/articles/10154697-unde-gasești-acreditarile-pentru-smart-checkout.md)
- [Sursă pentru plăți online](https://euhelp.viva.com/ro/articles/10154969-sursa-pentru-plați-online.md)
- [Sursă pentru ISV](https://euhelp.viva.com/ro/articles/10155806-sursa-pentru-isv.md)
- [Găsiți Merchant ID și API Key](https://euhelp.viva.com/ro/articles/10154048-gasiți-merchant-id-și-api-key.md)

### Plugins

- [Noțiuni de bază despre pluginurile Viva.com](https://euhelp.viva.com/ro/articles/10365093-noțiuni-de-baza-despre-pluginurile-viva-com.md)
- [Ce pluginuri de comerț electronic sunt acceptate?](https://euhelp.viva.com/ro/articles/4866425-ce-pluginuri-de-comerț-electronic-sunt-acceptate.md)
- [Integrare Viva.com Smart Checkout plugin for Shopify](https://euhelp.viva.com/ro/articles/4808161-integrare-viva-com-smart-checkout-plugin-for-shopify.md)
- [Viva.com Smart Checkout plugin for WooCommerce](https://euhelp.viva.com/ro/articles/4713377-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Integrare Viva.com Smart Checkout plugin for PrestaShop](https://euhelp.viva.com/ro/articles/4910943-integrare-viva-com-smart-checkout-plugin-for-prestashop.md)
- [Integrare Viva.com Smart Checkout plugin for Magento](https://euhelp.viva.com/ro/articles/4911024-integrare-viva-com-smart-checkout-plugin-for-magento.md)
- [Unde pot găsi logs pentru pluginul „Viva.com smart Checkout plugin for WooCommerce ”?](https://euhelp.viva.com/ro/articles/5126216-unde-pot-gasi-logs-pentru-pluginul-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Plugin Smart Checkout pentru Shopware 6](https://euhelp.viva.com/ro/articles/11582428-plugin-smart-checkout-pentru-shopware-6.md)

### Integrations

- [Integrări](https://euhelp.viva.com/ro/articles/10248476-integrari.md)
- [Integrare Viva.com Smart Checkout](https://euhelp.viva.com/ro/articles/4910884-integrare-viva-com-smart-checkout.md)
- [Ce este verificarea cardului?](https://euhelp.viva.com/ro/articles/8438657-ce-este-verificarea-cardului.md)

### ISV / Marketplace

- [Soluții Marketplace](https://euhelp.viva.com/ro/articles/4713558-soluții-marketplace.md)

### Viva Advance Financing GR

- [Ce este Viva.com Advance Financing?](https://euhelp.viva.com/ro/articles/6266419-ce-este-viva-com-advance-financing.md)

### Securitate

- [Cum vă protejăm](https://euhelp.viva.com/ro/articles/10477040-cum-va-protejam.md)
- [Am primit un e-mail suspect care îmi sunt cerute datele de autentificare Viva.com.Ce ar trebui să fac?](https://euhelp.viva.com/ro/articles/5157517-am-primit-un-e-mail-suspect-care-imi-sunt-cerute-datele-de-autentificare-viva-com-ce-ar-trebui-sa-fac.md)
- [Sunt banii mei în siguranță?](https://euhelp.viva.com/ro/articles/4866242-sunt-banii-mei-in-siguranța.md)
- [Ce ar trebui să fac pentru a asigura servicii bancare online sigure?](https://euhelp.viva.com/ro/articles/4866212-ce-ar-trebui-sa-fac-pentru-a-asigura-servicii-bancare-online-sigure.md)
- [Ce ar trebui să fac pentru a asigura servicii bancare mobile sigure?](https://euhelp.viva.com/ro/articles/4866211-ce-ar-trebui-sa-fac-pentru-a-asigura-servicii-bancare-mobile-sigure.md)
- [Informațiile mele private sunt sigure?](https://euhelp.viva.com/ro/articles/4866241-informațiile-mele-private-sunt-sigure.md)
- [Aș dori ca datele mele personale / contul meu să fie șterse](https://euhelp.viva.com/ro/articles/5106424-aș-dori-ca-datele-mele-personale-contul-meu-sa-fie-șterse.md)
- [Informațiile mele cu terțe părți?](https://euhelp.viva.com/ro/articles/5106461-informațiile-mele-cu-terțe-parți.md)
- [Ce date personale sunt colectate?](https://euhelp.viva.com/ro/articles/5106480-ce-date-personale-sunt-colectate.md)
- [Care este politica privind cookie-urile aplicată de companie?](https://euhelp.viva.com/ro/articles/5106490-care-este-politica-privind-cookie-urile-aplicata-de-companie.md)
- [Ce este 3D Secure și cum funcționează?](https://euhelp.viva.com/ro/articles/4866285-ce-este-3d-secure-și-cum-funcționeaza.md)
- [Ce este PSD2 ?](https://euhelp.viva.com/ro/articles/4866178-ce-este-psd2.md)
- [Ce este SCA?](https://euhelp.viva.com/ro/articles/4866282-ce-este-sca.md)
- [Care sunt drepturile mele atunci când efectuez plăți în Europa?](https://euhelp.viva.com/ro/articles/4865956-care-sunt-drepturile-mele-atunci-cand-efectuez-plați-in-europa.md)

## Español

### Cómo empezar

- [¿Qué es Viva.com?](https://euhelp.viva.com/es/articles/10221434-que-es-viva-com.md): Viva.com, el primer banco tecnológico de Europa
- [Principales razones para elegir Viva.com para su empresa](https://euhelp.viva.com/es/articles/10244710-principales-razones-para-elegir-viva-com-para-su-empresa.md)
- [Viva.com vs. nuestros competidores. Qué nos diferencia en los servicios de pago.](https://euhelp.viva.com/es/articles/10244721-viva-com-vs-nuestros-competidores-que-nos-diferencia-en-los-servicios-de-pago.md)
- [Viva.com - el 1er banco tecnológico de Europa para empresas - Preguntas frecuentes](https://euhelp.viva.com/es/articles/10493900-viva-com-el-1er-banco-tecnologico-de-europa-para-empresas-preguntas-frecuentes.md)
- [App móvil Viva.com - Inscripción en el dispositivo móvil](https://euhelp.viva.com/es/articles/6615649-app-movil-viva-com-inscripcion-en-el-dispositivo-movil.md)
- [¿Qué tipo de acciones puedo realizar a través de mi aplicación de Viva.com?](https://euhelp.viva.com/es/articles/4866184-que-tipo-de-acciones-puedo-realizar-a-traves-de-mi-aplicacion-de-viva-com.md)

### Transacciones

- [¿Cómo puedo depositar fondos en mi cuenta Viva.com?](https://euhelp.viva.com/es/articles/4866034-como-puedo-depositar-fondos-en-mi-cuenta-viva-com.md)
- [He transferido fondos a mi cuenta Viva.com account desde otro banco. ¿Cuándo estará disponible el importe?](https://euhelp.viva.com/es/articles/5802513-he-transferido-fondos-a-mi-cuenta-viva-com-account-desde-otro-banco-cuando-estara-disponible-el-importe.md)
- [Ingresar dinero con tarjeta](https://euhelp.viva.com/es/articles/9583626-ingresar-dinero-con-tarjeta.md)
- [¿Qué es el servicio SEPA Direct Debit?](https://euhelp.viva.com/es/articles/5187098-que-es-el-servicio-sepa-direct-debit.md)
- [¿Puedo obtener un recibo de pago desde mi cuenta?](https://euhelp.viva.com/es/articles/4866605-puedo-obtener-un-recibo-de-pago-desde-mi-cuenta.md)

### Aceptación de pagos

- [Aceptar pagos](https://euhelp.viva.com/es/articles/10243304-aceptar-pagos.md)
- [¿Cómo puedo aceptar los pagos de mis clientes?](https://euhelp.viva.com/es/articles/5245986-como-puedo-aceptar-los-pagos-de-mis-clientes.md)
- [¿Dónde puedo ver mis transacciones de ventas?](https://euhelp.viva.com/es/articles/8347774-donde-puedo-ver-mis-transacciones-de-ventas.md)
- [¿Dónde encontrar mis transacciones de ventas fallidas?](https://euhelp.viva.com/es/articles/5119502-donde-encontrar-mis-transacciones-de-ventas-fallidas.md)
- [Velocidad de liquidación y compensación de pagos](https://euhelp.viva.com/es/articles/8330296-velocidad-de-liquidacion-y-compensacion-de-pagos.md): Liquidación y liquidación en tiempo real: aumente su liquidez de inmediato
- [¿Qué es Cashback?](https://euhelp.viva.com/es/articles/8330279-que-es-cashback.md)
- [¿Puedo aceptar pagos con tarjetas Diners/ Discover a través de mi datáfono?](https://euhelp.viva.com/es/articles/6104189-puedo-aceptar-pagos-con-tarjetas-diners-discover-a-traves-de-mi-datafono.md)
- [Estoy experimentando problemas de aceptación de Amex, qué debo hacer?](https://euhelp.viva.com/es/articles/4866235-estoy-experimentando-problemas-de-aceptacion-de-amex-que-debo-hacer.md)
- [¿Puedo aceptar transacciones con firma por el titular de la tarjeta en el ticket?](https://euhelp.viva.com/es/articles/5121652-puedo-aceptar-transacciones-con-firma-por-el-titular-de-la-tarjeta-en-el-ticket.md)
- [Tengo problemas de aceptación de JCB, ¿qué debo hacer?](https://euhelp.viva.com/es/articles/5562745-tengo-problemas-de-aceptacion-de-jcb-que-debo-hacer.md)
- [Introducción a las notificaciones de pago](https://euhelp.viva.com/es/articles/5219585-introduccion-a-las-notificaciones-de-pago.md)
- [Introducción a Quick Pay](https://euhelp.viva.com/es/articles/5221014-introduccion-a-quick-pay.md)
- [Primeros pasos con el Terminal Virtual](https://euhelp.viva.com/es/articles/5248858-primeros-pasos-con-el-terminal-virtual.md)
- [¿Cuál es el proceso de disputa?](https://euhelp.viva.com/es/articles/4866081-cual-es-el-proceso-de-disputa.md)
- [¿Cómo controlo el proceso de una disputa?](https://euhelp.viva.com/es/articles/4866180-como-controlo-el-proceso-de-una-disputa.md)
- [¿Qué debo hacer si recibo una notificación de disputa?](https://euhelp.viva.com/es/articles/4866179-que-debo-hacer-si-recibo-una-notificacion-de-disputa.md)
- [¿Cómo puedo evitar disputas?](https://euhelp.viva.com/es/articles/4866181-como-puedo-evitar-disputas.md)
- [Transacciones disputadas - Guía de presentación de documentos para comerciantes](https://euhelp.viva.com/es/articles/4865958-transacciones-disputadas-guia-de-presentacion-de-documentos-para-comerciantes.md)
- [Gestión de disputas con Klarna](https://euhelp.viva.com/es/articles/11002589-gestion-de-disputas-con-klarna.md)

### Tarjetas de débito

- [Libera la eficiencia empresarial con las tarjetas de empresa de Viva.com](https://euhelp.viva.com/es/articles/10243366-libera-la-eficiencia-empresarial-con-las-tarjetas-de-empresa-de-viva-com.md)
- [Activación de tarjeta de débito](https://euhelp.viva.com/es/articles/4866337-activacion-de-tarjeta-de-debito.md)
- [¿Cómo puedo ver el PIN de mi tarjeta de débito?](https://euhelp.viva.com/es/articles/4866346-como-puedo-ver-el-pin-de-mi-tarjeta-de-debito.md)
- [Bloquear la tarjeta](https://euhelp.viva.com/es/articles/8317026-bloquear-la-tarjeta.md)
- [¿Dónde puedo ver los datos de mi tarjeta?](https://euhelp.viva.com/es/articles/8317040-donde-puedo-ver-los-datos-de-mi-tarjeta.md)
- [Quiero borrar una de mis tarjetas digitales](https://euhelp.viva.com/es/articles/5148139-quiero-borrar-una-de-mis-tarjetas-digitales.md)
- [¿Cómo puedo obtener un certificado de titular para mi tarjeta?](https://euhelp.viva.com/es/articles/8984776-como-puedo-obtener-un-certificado-de-titular-para-mi-tarjeta.md)
- [¿Qué significa el código de error que aparece cuando intento activar mi tarjeta?](https://euhelp.viva.com/es/articles/5119028-que-significa-el-codigo-de-error-que-aparece-cuando-intento-activar-mi-tarjeta.md)
- [¿Qué debo hacer si me roban o pierdo la tarjeta?](https://euhelp.viva.com/es/articles/4866349-que-debo-hacer-si-me-roban-o-pierdo-la-tarjeta.md)
- [¿Cómo puedo consultar los movimientos realizados con una tarjeta de débito de empleado?](https://euhelp.viva.com/es/articles/4866593-como-puedo-consultar-los-movimientos-realizados-con-una-tarjeta-de-debito-de-empleado.md): Transacciones - Tarjeta - Empleado
- [¿Cómo puedo obtener una tarjeta digital?](https://euhelp.viva.com/es/articles/5151780-como-puedo-obtener-una-tarjeta-digital.md)
- [¿Dónde puedo utilizar la tarjeta digital?](https://euhelp.viva.com/es/articles/5147873-donde-puedo-utilizar-la-tarjeta-digital.md)
- [¿Qué es una tarjeta de empleado digital Viva.com?](https://euhelp.viva.com/es/articles/9208334-que-es-una-tarjeta-de-empleado-digital-viva-com.md)
- [No he recibido la contraseña de un solo uso \(OTP\)](https://euhelp.viva.com/es/articles/4866651-no-he-recibido-la-contrasena-de-un-solo-uso-otp.md)
- [¿Por qué no puedo hacer transacciones con mi tarjeta?](https://euhelp.viva.com/es/articles/8885736-por-que-no-puedo-hacer-transacciones-con-mi-tarjeta.md)
- [¿Cómo puedo retirar efectivo con mi tarjeta de débito Viva.com?](https://euhelp.viva.com/es/articles/8455469-como-puedo-retirar-efectivo-con-mi-tarjeta-de-debito-viva-com.md)
- [¿Cómo puedes ver las transacciones que has realizado con tu tarjeta?](https://euhelp.viva.com/es/articles/12991067-como-puedes-ver-las-transacciones-que-has-realizado-con-tu-tarjeta.md)
- [¿Qué es Google Pay?](https://euhelp.viva.com/es/articles/4866410-que-es-google-pay.md)
- [¿Cómo añado mi tarjeta Viva.com a Google Pay?](https://euhelp.viva.com/es/articles/4866405-como-anado-mi-tarjeta-viva-com-a-google-pay.md)
- [¿Qué es Apple Pay?](https://euhelp.viva.com/es/articles/4866335-que-es-apple-pay.md)
- [Agregue su Tarjeta de Débito Viva.com a Apple Pay](https://euhelp.viva.com/es/articles/4683433-agregue-su-tarjeta-de-debito-viva-com-a-apple-pay.md)
- [¿Qué es una disputa?](https://euhelp.viva.com/es/articles/4900503-que-es-una-disputa.md)
- [He realizado una compra con mi tarjeta Viva.com pero no he recibido el producto / servicio. ¿Qué debo hacer?](https://euhelp.viva.com/es/articles/5241443-he-realizado-una-compra-con-mi-tarjeta-viva-com-pero-no-he-recibido-el-producto-servicio-que-debo-hacer.md)
- [Me han cobrado una suscripción que he cancelado. ¿Qué debo hacer?](https://euhelp.viva.com/es/articles/5241622-me-han-cobrado-una-suscripcion-que-he-cancelado-que-debo-hacer.md)
- [No reconozco un cobro en mi tarjeta. ¿Qué debo hacer?](https://euhelp.viva.com/es/articles/4866298-no-reconozco-un-cobro-en-mi-tarjeta-que-debo-hacer.md): Transacciones - Reclamaciones - Cuenta
- [Durante una retirada de efectivo, la cantidad no ha sido dispensada. ¿Qué puedo hacer?](https://euhelp.viva.com/es/articles/4866297-durante-una-retirada-de-efectivo-la-cantidad-no-ha-sido-dispensada-que-puedo-hacer.md): Transacciones - Disputas - Tarjeta
- [Me gustaría obtener un reembolso por una compra que he realizado. ¿Qué puedo hacer?](https://euhelp.viva.com/es/articles/4866631-me-gustaria-obtener-un-reembolso-por-una-compra-que-he-realizado-que-puedo-hacer.md)
- [No he recibido el reembolso esperado del comercio. I have not received the refund I expect from the merchant. ¿Qué debo hacer?](https://euhelp.viva.com/es/articles/5241580-no-he-recibido-el-reembolso-esperado-del-comercio-i-have-not-received-the-refund-i-expect-from-the-merchant-que-debo-hacer.md)
- [¿Cómo puedo solicitar una disputa sobre una transacción?](https://euhelp.viva.com/es/articles/5241541-como-puedo-solicitar-una-disputa-sobre-una-transaccion.md)

### Aplicación viva.com Terminal

- [Aplicación Viva.com Terminal – La innovadora solución de pago para todo tipo de negocios](https://euhelp.viva.com/es/articles/10204749-aplicacion-viva-com-terminal-la-innovadora-solucion-de-pago-para-todo-tipo-de-negocios.md)

### Dispositivos

- [Viva.com Terminal POS – La opción ideal para transacciones modernas y seguras](https://euhelp.viva.com/es/articles/10243018-viva-com-terminal-pos-la-opcion-ideal-para-transacciones-modernas-y-seguras.md)
- [¿Cómo puedo pedir un terminal de tarjeta?](https://euhelp.viva.com/es/articles/8355483-como-puedo-pedir-un-terminal-de-tarjeta.md)
- [¿Cómo puedo pedir un terminal como cliente existente?](https://euhelp.viva.com/es/articles/9395436-como-puedo-pedir-un-terminal-como-cliente-existente.md)
- [Realizar un pedido de terminal como invitado](https://euhelp.viva.com/es/articles/9395435-realizar-un-pedido-de-terminal-como-invitado.md)
- [¿Cuándo recibiré el terminal de tarjetas que he pedido?](https://euhelp.viva.com/es/articles/4866200-cuando-recibire-el-terminal-de-tarjetas-que-he-pedido.md)
- [Funcionalidades del Terminal](https://euhelp.viva.com/es/articles/10214123-funcionalidades-del-terminal.md)
- [Solicitudes anteriores a la entrega](https://euhelp.viva.com/es/articles/10244698-solicitudes-anteriores-a-la-entrega.md)
- [Cómo saber si ha comprado o alquilado su terminal](https://euhelp.viva.com/es/articles/11384685-como-saber-si-ha-comprado-o-alquilado-su-terminal.md)
- [Activación de terminales de tarjetas Ciontek, Sunmi y PAX A8900](https://euhelp.viva.com/es/articles/6951236-activacion-de-terminales-de-tarjetas-ciontek-sunmi-y-pax-a8900.md): Cómo activar su terminal POS Ciontek, Sunmi o PAX A8900
- [Activación del terminal de pago PAX](https://euhelp.viva.com/es/articles/10260425-activacion-del-terminal-de-pago-pax.md)
- [Activación y emparejamiento del lector de tarjetas Mini \(blue lite\)](https://euhelp.viva.com/es/articles/5319517-activacion-y-emparejamiento-del-lector-de-tarjetas-mini-blue-lite.md)
- [Activación y emparejamiento de Pocket Card Terminal](https://euhelp.viva.com/es/articles/5319577-activacion-y-emparejamiento-de-pocket-card-terminal.md)
- [¿Cómo se activa el terminal de tarjetas D200/S800/S900?](https://euhelp.viva.com/es/articles/4866198-como-se-activa-el-terminal-de-tarjetas-d200-s800-s900.md)
- [¿Cómo activo mi terminal de tarjeta Ethernet Android?](https://euhelp.viva.com/es/articles/4664672-como-activo-mi-terminal-de-tarjeta-ethernet-android.md)
- [Cable USB para Mini Card Reader \(blue lite\) y Pocket Card Terminal](https://euhelp.viva.com/es/articles/4865941-cable-usb-para-mini-card-reader-blue-lite-y-pocket-card-terminal.md)
- [¿Cómo configurar un nuevo lote \(batch\) en mi terminal Android?](https://euhelp.viva.com/es/articles/5207303-como-configurar-un-nuevo-lote-batch-en-mi-terminal-android.md)
- [¿Podría conectarse mi terminal de tarjetas de forma inalámbrica a la impresora?](https://euhelp.viva.com/es/articles/5123518-podria-conectarse-mi-terminal-de-tarjetas-de-forma-inalambrica-a-la-impresora.md)
- [¿Puedo cancelar una transacción desde mi terminal?](https://euhelp.viva.com/es/articles/4866524-puedo-cancelar-una-transaccion-desde-mi-terminal.md)
- [Lector de tarjetas – Tiempo de espera para el modo de suspensión \(Sleep Timeout\)](https://euhelp.viva.com/es/articles/10183679-lector-de-tarjetas-tiempo-de-espera-para-el-modo-de-suspension-sleep-timeout.md)
- [Soporte para importes decimales](https://euhelp.viva.com/es/articles/10204863-soporte-para-importes-decimales.md)
- [Funcionalidad MultiPath](https://euhelp.viva.com/es/articles/10225090-funcionalidad-multipath.md)
- [Conexión a Wi-Fi](https://euhelp.viva.com/es/articles/10221836-conexion-a-wi-fi.md)
- [Configuración de bloqueo](https://euhelp.viva.com/es/articles/10222033-configuracion-de-bloqueo.md)
- [Inicio automático de la aplicación Viva.com Terminal](https://euhelp.viva.com/es/articles/10225175-inicio-automatico-de-la-aplicacion-viva-com-terminal.md)
- [Configuración de suspensión](https://euhelp.viva.com/es/articles/10225376-configuracion-de-suspension.md)
- [Pocket Card Terminal: guía de uso](https://euhelp.viva.com/es/articles/4676612-pocket-card-terminal-guia-de-uso.md)
- [Cambiar idioma del POS](https://euhelp.viva.com/es/articles/11477791-cambiar-idioma-del-pos.md)
- [¿Qué dimensiones debe tener el papel térmico de mi TPV?](https://euhelp.viva.com/es/articles/5121601-que-dimensiones-debe-tener-el-papel-termico-de-mi-tpv.md)
- [¿Durante cuánto tiempo puedo alquilar mi TPV?](https://euhelp.viva.com/es/articles/5116404-durante-cuanto-tiempo-puedo-alquilar-mi-tpv.md)
- [Me han robado/perdido mi terminal de tarjeta - TPV. ¿Qué debo hacer?](https://euhelp.viva.com/es/articles/5111137-me-han-robado-perdido-mi-terminal-de-tarjeta-tpv-que-debo-hacer.md)
- [Ejemplos de recibos de caja](https://euhelp.viva.com/es/articles/10153460-ejemplos-de-recibos-de-caja.md)
- [Finalización del TPV con pago mensual](https://euhelp.viva.com/es/articles/5214234-finalizacion-del-tpv-con-pago-mensual.md)
- [Cancelación de pedido](https://euhelp.viva.com/es/articles/10775063-cancelacion-de-pedido.md)
- [Reemplazo de terminales debido a un mal funcionamiento](https://euhelp.viva.com/es/articles/10775113-reemplazo-de-terminales-debido-a-un-mal-funcionamiento.md)
- [Reversión de una transacción de venta](https://euhelp.viva.com/es/articles/11364406-reversion-de-una-transaccion-de-venta.md)
- [Transferencia de terminal POS](https://euhelp.viva.com/es/articles/11205208-transferencia-de-terminal-pos.md)
- [Dispositivos de lectura de tarjetas – qué es \(y qué no es\) compatible con Viva.com Terminal App](https://euhelp.viva.com/es/articles/11782632-dispositivos-de-lectura-de-tarjetas-que-es-y-que-no-es-compatible-con-viva-com-terminal-app.md)

### Smart Checkout

- [Guía de integración de Smart Checkou](https://euhelp.viva.com/es/articles/10305230-guia-de-integracion-de-smart-checkou.md)
- [¿Qué es el comercio electrónico?](https://euhelp.viva.com/es/articles/4866019-que-es-el-comercio-electronico.md)
- [Acepta pagos en tu tienda online con Viva.com](https://euhelp.viva.com/es/articles/4933593-acepta-pagos-en-tu-tienda-online-con-viva-com.md)
- [¿Cuáles son los beneficios de su plataforma de pago en línea?](https://euhelp.viva.com/es/articles/4933802-cuales-son-los-beneficios-de-su-plataforma-de-pago-en-linea.md)
- [No tengo tienda electrónica, ¿puedo aceptar pagos con tarjeta?](https://euhelp.viva.com/es/articles/4866583-no-tengo-tienda-electronica-puedo-aceptar-pagos-con-tarjeta.md)
- [¿Puedo usar el logotipo de Viva.com en mi sitio web?](https://euhelp.viva.com/es/articles/4866218-puedo-usar-el-logotipo-de-viva-com-en-mi-sitio-web.md)
- [Preguntas frecuentes sobre Smart Checkout](https://euhelp.viva.com/es/articles/11496444-preguntas-frecuentes-sobre-smart-checkout.md)
- [Introducción a una cuenta de prueba / sandbox](https://euhelp.viva.com/es/articles/4914750-introduccion-a-una-cuenta-de-prueba-sandbox.md)
- [Introducción a una cuenta de producción / real](https://euhelp.viva.com/es/articles/4914755-introduccion-a-una-cuenta-de-produccion-real.md)
- [¿Dónde puedo encontrar el Código Fuente?](https://euhelp.viva.com/es/articles/5119253-donde-puedo-encontrar-el-codigo-fuente.md)
- [Dónde encontrar las credenciales para Smart Checkout](https://euhelp.viva.com/es/articles/10154697-donde-encontrar-las-credenciales-para-smart-checkout.md)
- [Fuente para pagos en línea](https://euhelp.viva.com/es/articles/10154969-fuente-para-pagos-en-linea.md)
- [Fuente para ISV](https://euhelp.viva.com/es/articles/10155806-fuente-para-isv.md)
- [Encuentre su Merchant ID y API Key](https://euhelp.viva.com/es/articles/10154048-encuentre-su-merchant-id-y-api-key.md)

### Plugins

- [Primeros pasos con los plugins de Viva.com](https://euhelp.viva.com/es/articles/10365093-primeros-pasos-con-los-plugins-de-viva-com.md)
- [¿Qué complementos de comercio electrónico son compatibles?](https://euhelp.viva.com/es/articles/4866425-que-complementos-de-comercio-electronico-son-compatibles.md)
- [Integrar Viva.com con el plugin Smart Checkout para Shopify](https://euhelp.viva.com/es/articles/4808161-integrar-viva-com-con-el-plugin-smart-checkout-para-shopify.md)
- [Integración de Viva.com Smart Checkout con WooCommerce](https://euhelp.viva.com/es/articles/4713377-integracion-de-viva-com-smart-checkout-con-woocommerce.md)
- [Integración de Viva.com Smart Checkout plugin con PrestaShop](https://euhelp.viva.com/es/articles/4910943-integracion-de-viva-com-smart-checkout-plugin-con-prestashop.md)
- [Integrar Viva.com Smart Checkout plugin de Magento](https://euhelp.viva.com/es/articles/4911024-integrar-viva-com-smart-checkout-plugin-de-magento.md)
- [¿Dónde puedo encontrar los registros para el plugin "Viva.com smart Checkout para WooCommerce"?](https://euhelp.viva.com/es/articles/5126216-donde-puedo-encontrar-los-registros-para-el-plugin-viva-com-smart-checkout-para-woocommerce.md)
- [Plugin Smart Checkout para Shopware 6](https://euhelp.viva.com/es/articles/11582428-plugin-smart-checkout-para-shopware-6.md)

### Integrations

- [Integraciones](https://euhelp.viva.com/es/articles/10248476-integraciones.md)
- [Integración con Viva.com Smart Checkout](https://euhelp.viva.com/es/articles/4910884-integracion-con-viva-com-smart-checkout.md)
- [¿Qué es la verificación de tarjetas?](https://euhelp.viva.com/es/articles/8438657-que-es-la-verificacion-de-tarjetas.md)

### ISV / Mercado

- [Soluciones de mercado](https://euhelp.viva.com/es/articles/4713558-soluciones-de-mercado.md)

### Viva Advance Financing

- [¿Qué es Viva.com Advance Financing?](https://euhelp.viva.com/es/articles/6266419-que-es-viva-com-advance-financing.md)

### Seguridad

- [Cómo le protegemos](https://euhelp.viva.com/es/articles/10477040-como-le-protegemos.md)
- [He recibido un correo electrónico sospechoso pidiéndome las credenciales de mi Cuenta de Viva.com ¿Qué tengo que hacer?](https://euhelp.viva.com/es/articles/5157517-he-recibido-un-correo-electronico-sospechoso-pidiendome-las-credenciales-de-mi-cuenta-de-viva-com-que-tengo-que-hacer.md)
- [¿Está seguro mi dinero?](https://euhelp.viva.com/es/articles/4866242-esta-seguro-mi-dinero.md)
- [¿Qué debo hacer para garantizar la seguridad de la banca en línea?](https://euhelp.viva.com/es/articles/4866212-que-debo-hacer-para-garantizar-la-seguridad-de-la-banca-en-linea.md)
- [¿Qué debo hacer para garantizar un dispositivo móvil bancario seguro?](https://euhelp.viva.com/es/articles/4866211-que-debo-hacer-para-garantizar-un-dispositivo-movil-bancario-seguro.md)
- [¿Está segura mi información privada?](https://euhelp.viva.com/es/articles/4866241-esta-segura-mi-informacion-privada.md)
- [Deseo que mis datos personales / mi cuenta sean eliminados](https://euhelp.viva.com/es/articles/5106424-deseo-que-mis-datos-personales-mi-cuenta-sean-eliminados.md)
- [¿Comparten mi información con terceros?](https://euhelp.viva.com/es/articles/5106461-comparten-mi-informacion-con-terceros.md)
- [¿Qué datos personales míos se recopilan?](https://euhelp.viva.com/es/articles/5106480-que-datos-personales-mios-se-recopilan.md)
- [¿Cuál es la política de cookies que aplica la empresa?](https://euhelp.viva.com/es/articles/5106490-cual-es-la-politica-de-cookies-que-aplica-la-empresa.md)
- [¿Qué es 3D Secure y cómo funciona?](https://euhelp.viva.com/es/articles/4866285-que-es-3d-secure-y-como-funciona.md)
- [¿Qué es el PSD2?](https://euhelp.viva.com/es/articles/4866178-que-es-el-psd2.md)
- [¿Qué es el SCA?](https://euhelp.viva.com/es/articles/4866282-que-es-el-sca.md)
- [¿Cuáles son mis derechos al realizar pagos en Europa?](https://euhelp.viva.com/es/articles/4865956-cuales-son-mis-derechos-al-realizar-pagos-en-europa.md)

## Svenska

### Så här kommer du igång

- [Vad är Viva.com?](https://euhelp.viva.com/sv/articles/10221434-vad-ar-viva-com.md): Viva.com, Europas första teknikbank
- [Varför du ska välja viva.com](https://euhelp.viva.com/sv/articles/10244710-varfor-du-ska-valja-viva-com.md)
- [Viva.com vs. våra konkurrenter. Vad som särskiljer oss inom betaltjänster.](https://euhelp.viva.com/sv/articles/10244721-viva-com-vs-vara-konkurrenter-vad-som-sarskiljer-oss-inom-betaltjanster.md)
- [Viva.com – Europas första Tech Bank för företag – Vanliga frågor \(FAQs\)](https://euhelp.viva.com/sv/articles/10493900-viva-com-europas-forsta-tech-bank-for-foretag-vanliga-fragor-faqs.md)
- [Viva.com mobilapp – Enhetsregistrering](https://euhelp.viva.com/sv/articles/6615649-viva-com-mobilapp-enhetsregistrering.md)
- [Vilka åtgärder kan jag utföra via min Viva.com-app?](https://euhelp.viva.com/sv/articles/4866184-vilka-atgarder-kan-jag-utfora-via-min-viva-com-app.md)

### Skicka och ta emot pengar

- [Sätt in pengar med kort](https://euhelp.viva.com/sv/articles/9583626-satt-in-pengar-med-kort.md)
- [Kan jag få ett betalningskvitto från mitt konto?](https://euhelp.viva.com/sv/articles/4866605-kan-jag-fa-ett-betalningskvitto-fran-mitt-konto.md)

### Ta emot betalningar

- [Acceptera betalningar](https://euhelp.viva.com/sv/articles/10243304-acceptera-betalningar.md)
- [Hur kan jag ta emot betalningar från mina kunder?](https://euhelp.viva.com/sv/articles/5245986-hur-kan-jag-ta-emot-betalningar-fran-mina-kunder.md)
- [Var kan jag se mina försäljningstransaktioner?](https://euhelp.viva.com/sv/articles/8347774-var-kan-jag-se-mina-forsaljningstransaktioner.md)
- [Hur hittar jag mina misslyckade försäljningstransaktioner?](https://euhelp.viva.com/sv/articles/5119502-hur-hittar-jag-mina-misslyckade-forsaljningstransaktioner.md)
- [Utbetalning av transaktioner & utbetalningshastighet](https://euhelp.viva.com/sv/articles/8330296-utbetalning-av-transaktioner-utbetalningshastighet.md): Avveckling och clearing i realtid - Öka din likviditet omedelbart
- [Vad är Cashback?](https://euhelp.viva.com/sv/articles/8330279-vad-ar-cashback.md)
- [Kan jag acceptera betalningar med Diners/ Discover-kort via min kortterminal?](https://euhelp.viva.com/sv/articles/6104189-kan-jag-acceptera-betalningar-med-diners-discover-kort-via-min-kortterminal.md)
- [Jag har problem med att acceptera Amex, vad ska jag göra?](https://euhelp.viva.com/sv/articles/4866235-jag-har-problem-med-att-acceptera-amex-vad-ska-jag-gora.md)
- [Kan jag acceptera transaktioner där kortinnehavaren undertecknar på kvittot?](https://euhelp.viva.com/sv/articles/5121652-kan-jag-acceptera-transaktioner-dar-kortinnehavaren-undertecknar-pa-kvittot.md)
- [Jag har problem med att acceptera JCB, vad ska jag göra?](https://euhelp.viva.com/sv/articles/5562745-jag-har-problem-med-att-acceptera-jcb-vad-ska-jag-gora.md)
- [Komma igång med betalningsaviseringar](https://euhelp.viva.com/sv/articles/5219585-komma-igang-med-betalningsaviseringar.md)
- [Komma igång med Quick Pay](https://euhelp.viva.com/sv/articles/5221014-komma-igang-med-quick-pay.md)
- [Kom igång med din Virtuella Terminal](https://euhelp.viva.com/sv/articles/5248858-kom-igang-med-din-virtuella-terminal.md)
- [Vad är en tvistprocess?](https://euhelp.viva.com/sv/articles/4866081-vad-ar-en-tvistprocess.md)
- [Hur övervakar jag processen för en tvist?](https://euhelp.viva.com/sv/articles/4866180-hur-overvakar-jag-processen-for-en-tvist.md)
- [Vad ska jag göra om jag får ett meddelande om en tvist?](https://euhelp.viva.com/sv/articles/4866179-vad-ska-jag-gora-om-jag-far-ett-meddelande-om-en-tvist.md)
- [Hur kan jag förhindra tvister?](https://euhelp.viva.com/sv/articles/4866181-hur-kan-jag-forhindra-tvister.md)
- [Omtvistade transaktioner - Handledning för inlämning av dokument för handlare](https://euhelp.viva.com/sv/articles/4865958-omtvistade-transaktioner-handledning-for-inlamning-av-dokument-for-handlare.md)
- [Hantering av Klarna-tvist](https://euhelp.viva.com/sv/articles/11002589-hantering-av-klarna-tvist.md)

### Debitkort

- [Lås upp affärseffektivitet med Viva.com företagskort](https://euhelp.viva.com/sv/articles/10243366-las-upp-affarseffektivitet-med-viva-com-foretagskort.md)
- [Aktivering av betalkort](https://euhelp.viva.com/sv/articles/4866337-aktivering-av-betalkort.md)
- [Hur kan jag se mitt företagskorts PIN kod?](https://euhelp.viva.com/sv/articles/4866346-hur-kan-jag-se-mitt-foretagskorts-pin-kod.md)
- [Låsa kort](https://euhelp.viva.com/sv/articles/8317026-lasa-kort.md)
- [Var kan jag se mina kortuppgifter?](https://euhelp.viva.com/sv/articles/8317040-var-kan-jag-se-mina-kortuppgifter.md)
- [Jag vill radera ett av mina digitala kort](https://euhelp.viva.com/sv/articles/5148139-jag-vill-radera-ett-av-mina-digitala-kort.md)
- [Hur kan jag få ett kortinnehavarcertifikat för mitt kort?](https://euhelp.viva.com/sv/articles/8984776-hur-kan-jag-fa-ett-kortinnehavarcertifikat-for-mitt-kort.md)
- [Vad betyder felkoden som visades när jag försökte aktivera mitt kort?](https://euhelp.viva.com/sv/articles/5119028-vad-betyder-felkoden-som-visades-nar-jag-forsokte-aktivera-mitt-kort.md)
- [Vad ska jag göra om mitt kort blir stulet eller förlorat?](https://euhelp.viva.com/sv/articles/4866349-vad-ska-jag-gora-om-mitt-kort-blir-stulet-eller-forlorat.md)
- [Hur kan jag kontrollera transaktionerna som gjorts med en anställds betalkort?](https://euhelp.viva.com/sv/articles/4866593-hur-kan-jag-kontrollera-transaktionerna-som-gjorts-med-en-anstallds-betalkort.md): Transaktioner – Kort – Anställd
- [Hur kan jag få ett digitalt kort?](https://euhelp.viva.com/sv/articles/5151780-hur-kan-jag-fa-ett-digitalt-kort.md)
- [Vart kan jag använda mitt digitala kort?](https://euhelp.viva.com/sv/articles/5147873-vart-kan-jag-anvanda-mitt-digitala-kort.md)
- [Vad är ett digitalt medarbetarkort?](https://euhelp.viva.com/sv/articles/9208334-vad-ar-ett-digitalt-medarbetarkort.md)
- [Jag fick inte mitt engångslösenord \(OTP\)](https://euhelp.viva.com/sv/articles/4866651-jag-fick-inte-mitt-engangslosenord-otp.md)
- [Varför kan jag inte göra transaktioner med mitt kort?](https://euhelp.viva.com/sv/articles/8885736-varfor-kan-jag-inte-gora-transaktioner-med-mitt-kort.md)
- [Hur kan jag ta ut kontanter med mitt Viva.com-bankkort?](https://euhelp.viva.com/sv/articles/8455469-hur-kan-jag-ta-ut-kontanter-med-mitt-viva-com-bankkort.md)
- [Hur kan jag se transaktionerna som gjorts med mitt kort?](https://euhelp.viva.com/sv/articles/12991067-hur-kan-jag-se-transaktionerna-som-gjorts-med-mitt-kort.md)
- [What is Google Pay?](https://euhelp.viva.com/sv/articles/4866410-what-is-google-pay.md)
- [Hur lägger jag till mitt Viva.com-kort i Google Pay?](https://euhelp.viva.com/sv/articles/4866405-hur-lagger-jag-till-mitt-viva-com-kort-i-google-pay.md)
- [Vad är Apple Pay?](https://euhelp.viva.com/sv/articles/4866335-vad-ar-apple-pay.md)
- [Lägg till ditt Viva.com-betalkort till Apple Pay](https://euhelp.viva.com/sv/articles/4683433-lagg-till-ditt-viva-com-betalkort-till-apple-pay.md)
- [Vad är en invändning?](https://euhelp.viva.com/sv/articles/4900503-vad-ar-en-invandning.md)
- [Jag har gjort ett köp med mitt Viva.com kort men jag har inte fått produkten/tjänsten. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/5241443-jag-har-gjort-ett-kop-med-mitt-viva-com-kort-men-jag-har-inte-fatt-produkten-tjansten-vad-ska-jag-gora.md)
- [Jag har debiterats ett abonnemang som jag har sagt upp. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/5241622-jag-har-debiterats-ett-abonnemang-som-jag-har-sagt-upp-vad-ska-jag-gora.md)
- [Jag känner inte igen en debitering på mitt kort. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/4866298-jag-kanner-inte-igen-en-debitering-pa-mitt-kort-vad-ska-jag-gora.md): Transaktioner - Tvister - Konto
- [Jag fick inte mina pengar när jag skulle ta ut kontanter på en bankomat. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/4866297-jag-fick-inte-mina-pengar-nar-jag-skulle-ta-ut-kontanter-pa-en-bankomat-vad-ska-jag-gora.md): Transaktioner - Tvister - Kort
- [Jag vill ha en återbetalning för ett köp jag gjort. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/4866631-jag-vill-ha-en-aterbetalning-for-ett-kop-jag-gjort-vad-ska-jag-gora.md)
- [Jag har inte fått tillbaka pengarna från ett köp jag returnerat. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/5241580-jag-har-inte-fatt-tillbaka-pengarna-fran-ett-kop-jag-returnerat-vad-ska-jag-gora.md)
- [Hur begär jag en transaktionstvist?](https://euhelp.viva.com/sv/articles/5241541-hur-begar-jag-en-transaktionstvist.md)

### viva.com Terminal-app

- [Viva.com Terminal-appen – Den innovativa betallösningen för alla företag](https://euhelp.viva.com/sv/articles/10204749-viva-com-terminal-appen-den-innovativa-betallosningen-for-alla-foretag.md)

### Enheter

- [Viva.com Terminal POS – Det perfekta valet för moderna och säkra transaktioner](https://euhelp.viva.com/sv/articles/10243018-viva-com-terminal-pos-det-perfekta-valet-for-moderna-och-sakra-transaktioner.md)
- [Hur kan jag beställa en kortterminal?](https://euhelp.viva.com/sv/articles/8355483-hur-kan-jag-bestalla-en-kortterminal.md)
- [Hur gör jag en terminalbeställning som befintlig kund?](https://euhelp.viva.com/sv/articles/9395436-hur-gor-jag-en-terminalbestallning-som-befintlig-kund.md)
- [Lägga en terminalorder som gäst](https://euhelp.viva.com/sv/articles/9395435-lagga-en-terminalorder-som-gast.md)
- [När får jag den kortterminal som jag har beställt?](https://euhelp.viva.com/sv/articles/4866200-nar-far-jag-den-kortterminal-som-jag-har-bestallt.md)
- [Terminalfunktioner](https://euhelp.viva.com/sv/articles/10214123-terminalfunktioner.md)
- [Begäran före leverans](https://euhelp.viva.com/sv/articles/10244698-begaran-fore-leverans.md)
- [Hur du ser om du har köpt eller hyrt din terminal](https://euhelp.viva.com/sv/articles/11384685-hur-du-ser-om-du-har-kopt-eller-hyrt-din-terminal.md)
- [Aktivering av Ciontek-, Sunmi- och PAX A8900-kortterminaler](https://euhelp.viva.com/sv/articles/6951236-aktivering-av-ciontek-sunmi-och-pax-a8900-kortterminaler.md): Så här aktiverar du din Ciontek-, Sunmi- eller PAX A8900-POS-terminal
- [Aktivering av PAX-kortterminal](https://euhelp.viva.com/sv/articles/10260425-aktivering-av-pax-kortterminal.md)
- [Minikortläsare aktiveras och paras \(blue lite\)](https://euhelp.viva.com/sv/articles/5319517-minikortlasare-aktiveras-och-paras-blue-lite.md)
- [Pocket Card Terminal aktivering och ihopparning](https://euhelp.viva.com/sv/articles/5319577-pocket-card-terminal-aktivering-och-ihopparning.md)
- [Hur aktiverar jag min D200/S800/S900 kortterminal?](https://euhelp.viva.com/sv/articles/4866198-hur-aktiverar-jag-min-d200-s800-s900-kortterminal.md)
- [Hur aktiverar jag min Android Ethernet kortterminal?](https://euhelp.viva.com/sv/articles/4664672-hur-aktiverar-jag-min-android-ethernet-kortterminal.md)
- [USB-värdkabel för Mini kortläsare \(blue lite\) och Pocket Kortterminal](https://euhelp.viva.com/sv/articles/4865941-usb-vardkabel-for-mini-kortlasare-blue-lite-och-pocket-kortterminal.md)
- [Hur startar jag en ny batch på min Android-terminal?](https://euhelp.viva.com/sv/articles/5207303-hur-startar-jag-en-ny-batch-pa-min-android-terminal.md)
- [Kan min kortterminal kopplas trådlöst till skrivaren?](https://euhelp.viva.com/sv/articles/5123518-kan-min-kortterminal-kopplas-tradlost-till-skrivaren.md)
- [Kan jag annullera en transaktion via min terminal?](https://euhelp.viva.com/sv/articles/4866524-kan-jag-annullera-en-transaktion-via-min-terminal.md)
- [Kortläsare – Tidsgräns för viloläge \(Sleep Timeout\)](https://euhelp.viva.com/sv/articles/10183679-kortlasare-tidsgrans-for-vilolage-sleep-timeout.md)
- [Stöd för decimalt belopp](https://euhelp.viva.com/sv/articles/10204863-stod-for-decimalt-belopp.md)
- [MultiPath-funktionalitet](https://euhelp.viva.com/sv/articles/10225090-multipath-funktionalitet.md)
- [Anslut till Wi-Fi](https://euhelp.viva.com/sv/articles/10221836-anslut-till-wi-fi.md)
- [Låsinställningar](https://euhelp.viva.com/sv/articles/10222033-lasinstallningar.md)
- [Automatisk start av Viva.com Terminal-appen](https://euhelp.viva.com/sv/articles/10225175-automatisk-start-av-viva-com-terminal-appen.md)
- [Viloinställningar](https://euhelp.viva.com/sv/articles/10225376-viloinstallningar.md)
- [Pocket Card Terminal – Användarguide](https://euhelp.viva.com/sv/articles/4676612-pocket-card-terminal-anvandarguide.md)
- [Ändra POS-språk](https://euhelp.viva.com/sv/articles/11477791-andra-pos-sprak.md)
- [Vilka mått ska pappret till min kortterminal ha?](https://euhelp.viva.com/sv/articles/5121601-vilka-matt-ska-pappret-till-min-kortterminal-ha.md)
- [Hur länge kan jag hyra min kortterminal?](https://euhelp.viva.com/sv/articles/5116404-hur-lange-kan-jag-hyra-min-kortterminal.md)
- [Min kortterminal har blivit borttappad/stulen. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/5111137-min-kortterminal-har-blivit-borttappad-stulen-vad-ska-jag-gora.md)
- [Exempel på kassakvitton](https://euhelp.viva.com/sv/articles/10153460-exempel-pa-kassakvitton.md)
- [Uppsägning av POS med månadsbetalning](https://euhelp.viva.com/sv/articles/5214234-uppsagning-av-pos-med-manadsbetalning.md)
- [Avbeställning av order](https://euhelp.viva.com/sv/articles/10775063-avbestallning-av-order.md)
- [Terminalbyte på grund av fel](https://euhelp.viva.com/sv/articles/10775113-terminalbyte-pa-grund-av-fel.md)
- [Återföring av försäljningstransaktion](https://euhelp.viva.com/sv/articles/11364406-aterforing-av-forsaljningstransaktion.md)
- [Överföring av POS-terminal](https://euhelp.viva.com/sv/articles/11205208-overforing-av-pos-terminal.md)
- [Kortläsare – vad som stöds \(och inte stöds\) av Viva.com Terminal App](https://euhelp.viva.com/sv/articles/11782632-kortlasare-vad-som-stods-och-inte-stods-av-viva-com-terminal-app.md)

### Smart utcheckning

- [Integrationsguide för Smart Checkout](https://euhelp.viva.com/sv/articles/10305230-integrationsguide-for-smart-checkout.md)
- [Vad är e-handel?](https://euhelp.viva.com/sv/articles/4866019-vad-ar-e-handel.md)
- [Acceptera betalningar i din webbutik med Viva.com](https://euhelp.viva.com/sv/articles/4933593-acceptera-betalningar-i-din-webbutik-med-viva-com.md)
- [Vilka är fördelarna med er online betalningsplattform?](https://euhelp.viva.com/sv/articles/4933802-vilka-ar-fordelarna-med-er-online-betalningsplattform.md)
- [Jag har ingen e-handel, kan jag ta emot kortbetalningar?](https://euhelp.viva.com/sv/articles/4866583-jag-har-ingen-e-handel-kan-jag-ta-emot-kortbetalningar.md)
- [Kan jag använda Viva.com-logotypen på min webbplats?](https://euhelp.viva.com/sv/articles/4866218-kan-jag-anvanda-viva-com-logotypen-pa-min-webbplats.md)
- [Vanliga frågor om Smart Checkout](https://euhelp.viva.com/sv/articles/11496444-vanliga-fragor-om-smart-checkout.md)
- [Komma igång med ett sandlåda / demo-konto](https://euhelp.viva.com/sv/articles/4914750-komma-igang-med-ett-sandlada-demo-konto.md)
- [Såhär registrerar du ett produktionskonto \(live\)](https://euhelp.viva.com/sv/articles/4914755-sahar-registrerar-du-ett-produktionskonto-live.md)
- [Var hittar jag källkoden?](https://euhelp.viva.com/sv/articles/5119253-var-hittar-jag-kallkoden.md)
- [Var du hittar inloggningsuppgifter för Smart Checkout](https://euhelp.viva.com/sv/articles/10154697-var-du-hittar-inloggningsuppgifter-for-smart-checkout.md)
- [Källa för onlinebetalningar](https://euhelp.viva.com/sv/articles/10154969-kalla-for-onlinebetalningar.md)
- [Källa för ISV](https://euhelp.viva.com/sv/articles/10155806-kalla-for-isv.md)
- [Hitta ditt Merchant ID och API Key](https://euhelp.viva.com/sv/articles/10154048-hitta-ditt-merchant-id-och-api-key.md)

### Plugins

- [Kom igång med Viva.com-plugins](https://euhelp.viva.com/sv/articles/10365093-kom-igang-med-viva-com-plugins.md)
- [Vilka e-handel-plugins stöds?](https://euhelp.viva.com/sv/articles/4866425-vilka-e-handel-plugins-stods.md)
- [Integrera Viva.com Smart Checkout plugin for Shopify](https://euhelp.viva.com/sv/articles/4808161-integrera-viva-com-smart-checkout-plugin-for-shopify.md)
- [Integrera Viva.com Smart Checkout plugin for WooCommerce](https://euhelp.viva.com/sv/articles/4713377-integrera-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Integrera Viva.com Smart Checkout plugin for PrestaShop](https://euhelp.viva.com/sv/articles/4910943-integrera-viva-com-smart-checkout-plugin-for-prestashop.md)
- [Integrera Viva.com Smart Checkout plugin for Magento](https://euhelp.viva.com/sv/articles/4911024-integrera-viva-com-smart-checkout-plugin-for-magento.md)
- [Var kan jag hitta loggarna för plugin "Viva.com smart Checkout plugin for WooCommerce "?](https://euhelp.viva.com/sv/articles/5126216-var-kan-jag-hitta-loggarna-for-plugin-viva-com-smart-checkout-plugin-for-woocommerce.md)
- [Shopware 6 Smart Checkout-plugin](https://euhelp.viva.com/sv/articles/11582428-shopware-6-smart-checkout-plugin.md)

### Integrations

- [Integrationer](https://euhelp.viva.com/sv/articles/10248476-integrationer.md)
- [Integrering med Viva.com Smart Checkout](https://euhelp.viva.com/sv/articles/4910884-integrering-med-viva-com-smart-checkout.md)
- [Vad är kortverifiering?](https://euhelp.viva.com/sv/articles/8438657-vad-ar-kortverifiering.md)

### ISV / Marknadsplats

- [Marknadslösningar](https://euhelp.viva.com/sv/articles/4713558-marknadslosningar.md)

### Viva Advance Financing GR

- [Vad är Viva.com Advance Financing?](https://euhelp.viva.com/sv/articles/6266419-vad-ar-viva-com-advance-financing.md)

### Säkerhet

- [Hur vi skyddar dig](https://euhelp.viva.com/sv/articles/10477040-hur-vi-skyddar-dig.md)
- [Jag fick ett misstänkt e-mail där jag ombads ange mina Viva.com-uppgifter. Vad ska jag göra?](https://euhelp.viva.com/sv/articles/5157517-jag-fick-ett-misstankt-e-mail-dar-jag-ombads-ange-mina-viva-com-uppgifter-vad-ska-jag-gora.md)
- [Är mina pengar säkra?](https://euhelp.viva.com/sv/articles/4866242-ar-mina-pengar-sakra.md)
- [Vad ska jag göra för att säkerställa en säker internetbank?](https://euhelp.viva.com/sv/articles/4866212-vad-ska-jag-gora-for-att-sakerstalla-en-saker-internetbank.md)
- [Vad ska jag göra för att få en säker mobilbank?](https://euhelp.viva.com/sv/articles/4866211-vad-ska-jag-gora-for-att-fa-en-saker-mobilbank.md)
- [Är min privata information säker?](https://euhelp.viva.com/sv/articles/4866241-ar-min-privata-information-saker.md)
- [Jag vill att mina personuppgifter/mitt konto ska raderas](https://euhelp.viva.com/sv/articles/5106424-jag-vill-att-mina-personuppgifter-mitt-konto-ska-raderas.md)
- [Delar ni mina uppgifter med tredje parter?](https://euhelp.viva.com/sv/articles/5106461-delar-ni-mina-uppgifter-med-tredje-parter.md)
- [Vilka av mina personuppgifter samlas in?](https://euhelp.viva.com/sv/articles/5106480-vilka-av-mina-personuppgifter-samlas-in.md)
- [Vilken cookiepolicy tillämpas av företaget?](https://euhelp.viva.com/sv/articles/5106490-vilken-cookiepolicy-tillampas-av-foretaget.md)
- [Vad är 3D Secure och hur fungerar det?](https://euhelp.viva.com/sv/articles/4866285-vad-ar-3d-secure-och-hur-fungerar-det.md)
- [Vad är PSD2?](https://euhelp.viva.com/sv/articles/4866178-vad-ar-psd2.md)
- [What is SCA?](https://euhelp.viva.com/sv/articles/4866282-what-is-sca.md)
- [Vilka är mina rättigheter när jag gör betalningar i Europa?](https://euhelp.viva.com/sv/articles/4865956-vilka-ar-mina-rattigheter-nar-jag-gor-betalningar-i-europa.md)