What is the 0% commission on payment acceptance?
Viva.com enables all its merchants, throughout Europe, to reach zero (0%) commission on sales transactions.
By using your viva.com Debit Card for corporate expenses, you will receive a credit in proportion to the commission you were charged for the settlement of your acquiring transactions. The more you use the cards, the more you benefit from the 0% commission service. The calculation is done on a daily basis.
The amount corresponding to a purchase you made with your viva.com Debit Card, is credited to your account the day after the settlement of the purchase.
What are the conditions for acquiring a 0% commission?
Viva.com offers the opportunity to all its business customers to benefit from zero (0%) commission on sales transactions.
Initially, the following conditions must be met regarding the payments you receive:
Be made with personal cards and not business cards.
The cards used to charge transactions must be VISA/MasterCard and Maestro (including Bancontact, Maestro Belgium cards).
For transactions made without the physical presence of the card, the cards must have been issued only in countries of the European Economic Area (EEA).
Transactions that are not included in the calculation of Viva Cashback are:
Withdrawals
Payments of accounts/utilities/organizations through the viva.com Account
How do I find out about refunds from 0% commission?
The cashback amounts are credited daily to your Primary account on the next day of their settlement, and you can track them in your account activity, marked "Viva Cashback". To check your transactions, click [How can I view all the transactions in my business account?]
I don't have a card terminal; can I take advantage of the 0% commission?
The acquisition of a terminal is not required. The 0% commission program is also offered to merchants who operate e-shops or other electronic payment solutions (Payment Notification, Quick Pay, Virtual Terminal).